The Toyota Way
Average customer rating: 4.5 out of 5 stars
  • Excellent book on the Toyota Way and Lean Manufacturing!
  • Good Book on Toyota and Lean
  • Attitude Check
  • Yes, the book lives up to what the slip cover says.
  • Excellent book!
The Toyota Way
Jeffrey Liker
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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  1. The Toyota Way Fieldbook The Toyota Way Fieldbook
  2. Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated
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ASIN: 0071392319

Book Description

How to speed up business processes, improve quality, and cut costs in any industry

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:

Customer Reviews:

5 out of 5 stars Excellent book on the Toyota Way and Lean Manufacturing!.......2007-09-07

Jeffrey Liker clearly knows what he writes about. The book is the result of more than a decade of study, on site visits and interviews with several Toyota key people. It describes 14 toyota principles, which go through the Toyota Philosophy, the Toyota Production System, the relationship with employeees, customers, suppliers and partners, and a focus on continuous improvement. No wonder Toyota is one of world top most admired companies!
Very interesting is also the Japanese management principles and mindset - slow but determined, patient, self-reflection, learning by actuall observation and doing, consensus seeking, and managing for the long term.
By coincidence, yesterday (6/Sep/2007) the news came up that Jim Press (American Toyota President)was hired by Chrysler - I can imagine why.

4 out of 5 stars Good Book on Toyota and Lean.......2007-06-30

A good book on the Toyota Production System (TPS) and Lean manufacturing. Liker does a good job of explaining both. I especially liked his cautions about mis-using Lean principles and pitfalls to failure.

Like most business books, the important stuff could have been expressed in many fewer pages. Liker almost gushes about Toyota to the extent that it somethimes reads as a vanity or promotional publication by Toyota - this makes me wonder if it really presents a balanced perspective.

Overall, I recommend it to anyone interested in Toyota or Lean.

5 out of 5 stars Attitude Check.......2007-06-12

Great expose of the attitude of one of the worlds most impressive business organizations. Detailed, but not cumbersome. More than just another "how to" manual. A "must read" for decision makers in any business.

5 out of 5 stars Yes, the book lives up to what the slip cover says........2007-06-10

Any business owner, manager or individual team member who wonders how companies improve should read this. If you wonder why some people love lean processes while others say it does not work should read this book.

I've been a manufacturing engineer since 1981, and I joined a lot of start-up companies because I love the growth and development phase of building a company up. Some worked, some did not. This book has a nice way of explaining what Toyota does and what the others fail to do.

5 out of 5 stars Excellent book!.......2007-05-19

One of my clients saw this book in an airport stand and asked me if it was worth reading. I read the book out of mere curiosity and was totally engrossed. It is well-organized, simple, and clear. While not all companies can implement the Toyota Production System, there are certainly great ideas in this book that can be implemented by any company.
Difficult Conversations: How to Discuss what Matters Most
Average customer rating: 4.5 out of 5 stars
  • Will you ever have a hard conversation? Sure, you will! Read this book first.
  • Difficult converations
  • great read
  • Best Book on Communication
  • Quality of Life Must Read
Difficult Conversations: How to Discuss what Matters Most
Douglas Stone , Bruce Patton , Sheila Heen , and Roger Fisher
Manufacturer: Penguin (Non-Classics)
ProductGroup: Book
Binding: Paperback

Interpersonal RelationsInterpersonal Relations | Relationships | Health, Mind & Body | Subjects | Books
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ASIN: 014028852X
Release Date: 2000-04-03

Amazon.com

We've all been there: We know we must confront a coworker, store clerk, or friend about some especially sticky situation--and we know the encounter will be uncomfortable. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through the confrontation. Difficult Conversations, by Douglas Stone, Bruce Patton, and Sheila Heen, offers advice for handling these unpleasant exchanges in a manner that accomplishes their objective and diminishes the possibility that anyone will be needlessly hurt. The authors, associated with Harvard Law School and the Harvard Project on Negotiation, show how such dialogues actually comprise three separate components: the "what happened" conversation (verbalizing what we believe really was said and done), the "feelings" conversation (communicating and acknowledging each party's emotional impact), and the "identity" conversation (expressing the situation's underlying personal meaning). The explanations and suggested improvements are, admittedly, somewhat complicated. And they certainly don't guarantee positive results. But if you honestly are interested in elevating your communication skills, this book will walk you through both mistakes and remedies in a way that will boost your confidence when such unavoidable clashes arise. --Howard Rothman

Book Description

Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES--show you how to handle your most difficult conversations with confidence and skill.

Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn:
how to start the conversation without defensiveness
why what is not said is as important as what is
ways of keeping and regaining your balance in the face of attacks and accusations
how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on the job, at home, or out in the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

"Does this book deliver on [its] promise of an effective way through sticky situations, whether 'with your baby sitter or your biggest client'? It does."-- The New York Times

"These talented communicators blend a daunting array of disciplines into highly readable and practical advice."-- Booklist

"Brilliant. . . . I've already re-read most of it. I'm using it. What more could a reader ask?"-- Tom Peters

"Emotional Intelligence applied to life's tough moments."-- Daniel Goleman

Download Description

"What is a difficult conversation? Asking for a raise. Ending a relationship. Saying ""no"" to your boss or spouse. Confronting disrespectful behavior. Apologizing. Conversations we dread, and often handle clumsily as a result, are part of all our lives: in boardrooms and family rooms, across the negotiation table and the dinner table. Now, Difficult Conversations teaches us how to handle these dialogues with more success and less anxiety. How does it work? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. The authors discovered that regardless of context, the same small but crucial errors are what trip us up--and a few key adjustments can make all the difference. * The role of emotions--ours and theirs * The impact of what is said and what is not said * Why admitting our mistakes will put us in a stronger position * The truth behind the myth that women are better at expressing their emotions than men * How to respond productively in the face of personal attacks Who is this for? Filled with examples from everyday life, Difficult Conversations is certain to be an instant and lasting classic for families, neighbors, bosses, employees, customers, tenants, landlords, psychologists, teachers, and more. Who are the authors? Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and at the Harvard Negotiation Project. They have consulted to countless businesspeople, governments, organizations, and communities including all parties to the negotiations on constitutional transition in South Africa; school teachers in Medellin, Colombia; and community leaders and the police department in Springfield, Massachusetts. They lecture throughout the world and have written on negotiation, conflict resolution, and communication. Bruce Patton is co-author of Getting to Yes."

Customer Reviews:

5 out of 5 stars Will you ever have a hard conversation? Sure, you will! Read this book first........2007-09-21

This little book can be a great help. We all have avoided conversations we knew were going to be difficult. Often not talking made things worse, so as things became intolerable we had the discussion and things got even worse. These authors break down the inner structure of difficult conversations and how we often mishandle them. They then show us the ways in which we can turn this into a constructive process that brings more understanding, greater cooperation, and learning that will help avoid repeating the difficulties in the future.

Certainly, I can't recap the whole book in this little review, but I especially like their concept of three conversations happening within each difficult conversation. They are the debate over what happened, the feelings conversation, and the identity issues. In the what happened conversation the problem is that each side assumes it knows the truth, that they know the other party's intentions, and that they know where and how to assign blame. Of course, all this is a fiction and a waste of time. It does nothing to fix the situation or improve the process to avoid the problem in the future. The book then shows you how to have a constructive approach to the same problem. Excellent stuff!

The authors are part of the Harvard Negotiation Project and has a foreword by one of the authors of the famous book, "Getting to Yes". The book is concise, but full of very good information. I recommend it very much.

Reviewed by Craig Matteson - Ann Arbor, MI

5 out of 5 stars Difficult converations.......2007-09-17

this book is well worth the read,
it is easy to get throught, and does not repeat itself.
You want to read the whole book.
nancy carlson

5 out of 5 stars great read.......2007-08-27

This book is used as a textbook at the Harvard MBA. Good tool for those messy conflicts

5 out of 5 stars Best Book on Communication.......2007-08-24

This is the most useful and comprehensive compendium of effective, research validated, communication concepts I have ever seen in one book. Useful for anyone who speaks with other humans, especially significant others, business colleagues and teenagers. If you are a coach, this reading is required. Difficult ideas presented in a way that makes them easy to understand and easy to apply.

5 out of 5 stars Quality of Life Must Read.......2007-08-04

Difficult Conversations, by Stone, Patton, and Heen, is a foundational book in the literature of holding difficult conversations in purposeful ways. I have read it often and use its principles in my teaching and in daily life. Underlying its principles is the simple understanding that we can get better at listening, talking, and acknowledging what is actually going on in our relationships; that we create the reality of our lives by the ways in which we talk about it; and that one conversation at a time, we can choose to work with the energy of conflict instead of avoiding it. There are many good books on this topic. I suggest reading them all, starting here.

Judy Ringer is the author of Unlikely Teachers: Finding the Hidden Gifts in Daily Conflict
Leaving Microsoft to Change the World: An Entrepreneur's Odyssey to Educate the World's Children
Average customer rating: 5 out of 5 stars
  • John Wood, you inspire me!
  • Life Altering Book
  • great inspiration along with fantastic advice for those who want to change the world
  • Giving back by giving effectively
  • going from corporate executive to do gooder champion
Leaving Microsoft to Change the World: An Entrepreneur's Odyssey to Educate the World's Children
John Wood
Manufacturer: Collins
ProductGroup: Book
Binding: Hardcover

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ASIN: 006112107X
Release Date: 2006-08-29

Book Description

John Wood discovered his passion, his greatest success, and his life's work--not at business school or leading Microsoft's charge into Asia in the 1990s--but on a soul-searching trip to the Himalayas. Wood felt trapped between an all-consuming career and a desire to do something lasting and significant. Stressed from the demands of his job, he took a vacation trekking in Nepal because a friend had told him, "If you get high enough in the mountains, you can't hear Steve Ballmer yelling at you anymore."


See how John Wood came to start Room to Read and write Leaving Microsoft to Change the World in this video clip: high bandwidth or low bandwidth

Instead of being the antidote to the rat race, that trip convinced John Wood to divert the boundless energy he was devoting to Microsoft into a cause that desperately needed to be addressed. While visiting a remote Nepalese school, Wood learned that the students had few books in their library. When he offered to run a book drive to provide the school with books, his idea was met with polite skepticism. After all, no matter how well-intentioned, why would a successful software executive take valuable time out of his life and gather books for an impoverished school?

But John Wood did return to that school and with thousands of books bundled on the back of a yak. And at that moment, Wood made the decision to walk away from Microsoft and create Room to Read-an organization that has donated more than 1.2 million books, established more than 2,600 libraries and 200 schools, and sent 1,700 girls to school on scholarship-ultimately touching the lives of 875,000 children with the lifelong gift of education.

Leaving Microsoft to Change the World chronicles John Wood's struggle to find a meaningful outlet for his managerial talents and entrepreneurial zeal. For every high-achiever who has ever wondered what life might be like giving back, Wood offers a vivid, emotional, and absorbing tale of how to take the lessons learned at a hard-charging company like Microsoft and apply them to one of the world's most pressing problems: the lack of basic literacy.

Book Description

John Wood discovered his passion, his greatest success, and his life's work—not at business school or leading Microsoft's charge into Asia in the 1990s—but on a soul-searching trip to the Himalayas. Wood felt trapped between an all-consuming career and a desire to do something lasting and significant. Stressed from the demands of his job, he took a vacation trekking in Nepal because a friend had told him, "If you get high enough in the mountains, you can't hear Steve Ballmer yelling at you anymore."

Instead of being the antidote to the rat race, that trip convinced John Wood to divert the boundless energy he was devoting to Microsoft into a cause that desperately needed to be addressed. While visiting a remote Nepalese school, Wood learned that the students had few books in their library. When he offered to run a book drive to provide the school with books, his idea was met with polite skepticism. After all, no matter how well-intentioned, why would a successful software executive take valuable time out of his life and gather books for an impoverished school?

But John Wood did return to that school and with thousands of books bundled on the back of a yak. And at that moment, Wood made the decision to walk away from Microsoft and create Room to Read—an organization that has donated more than 1.2 million books, established more than 2,600 libraries and 200 schools, and sent 1,700 girls to school on scholarship—ultimately touching the lives of 875,000 children with the lifelong gift of education.

Leaving Microsoft to Change the World chronicles John Wood's struggle to find a meaningful outlet for his managerial talents and entrepreneurial zeal. For every high-achiever who has ever wondered what life might be like giving back, Wood offers a vivid, emotional, and absorbing tale of how to take the lessons learned at a hard-charging company like Microsoft and apply them to one of the world's most pressing problems: the lack of basic literacy.

Customer Reviews:

5 out of 5 stars John Wood, you inspire me!.......2007-09-07

Reading about John Wood's motivations and personal sacrifices, I found myself re-engergized for the volunteer work I do. This book is not just for business people, but for anyone who wants to make a difference in this crazy, beautiful world we live in. Providing children with books whether on a global scale or locally is one of the best gifts (and investments) a person can make. Bravo John! And thanks for making your adventures accessible to the rest of us.

5 out of 5 stars Life Altering Book.......2007-08-21

I managed to finish this book on a flu episode with a fever that lasted two days. It was a great companion at that horrible time.

Now, i read a lot of books. And over time, i got to quickly notice good books from bad books. And ever more, i get to know great books from "books you buy to balance your shelf" books. I try to buy only good books and strive to get all the great ones. This is one of the great ones.

When first browsing through Amazon(yes, i am a very loyal customer), i noticed the title. And being the geek that i am, i wondered what it would talk about(you have to admit, MS and changing the world do not mix easily). I was afraid it would turn out to be a lame book as many books which carry a similar title are. So i took a gamble and i bought it.

It talks about the story of a man(John Wood, marketing executive working at Microsoft) who took a "no-computers" vacation to Nepal. And this vacation changed his life. He describes his life in detail. The details are typical of a modern young successful man working in a high-tech firm. Basically his life consisted of work, work, work and an almost non-existent social life(or any other kind of life for that matter). He thought he was happy this way, we all do, until we stop and take a good look at what we have accomplished.

In Nepal, he noticed that even though some provinces had schools, there were no books and no libraries. So he started out with a little project of collecting a few books for one particular school in Nepal. This all started with a promise to return to Nepal with books. And the whole idea avalanched into one of the most successful projects. An organization that builds schools/libraries and provides books and scholarships for young girls.

I don't want to give out too many details. The beauty of this story is in the events that took place and their chronological order. So i don't want to spoil it. However, i will talk about why i liked this book so much.

John saw the kids in Nepal. He saw that they were trying to learn, but with very poor resources. He also understood that education is the most important gift that you can bestow on a child. Especially girls, since these girls will grow up with this education in mind and carry this belief over to their children and families. "You educate a girl, you educate an entire generation."

After John returned from Nepal, he tried to get back to his old lifestyle. But he could not. How could he? Everything he will do now will seem so empty. How can he go on working knowing that there are children in the world that are not getting the opportunities that we take for granted. He felt so empty. And even if, according to our standard, he is very successful....his life felt meaningless in light of this issue. Everything he accomplished looked so insignificant.

What is truly remarkable though, is that he ran his organization in the same way he would run a normal business. So unlike the other charities around, he never asked people for money out of pity. So instead of showing children with sad faces and sick people like all charities do, he showed the schools he built and the books that he got and the children making use of all of this. It is his belief that contributers do not give money to charity because they don't know where their money is going. They never see results.

I also believe that any book you read must alter your life in some sense. This book did just that. I learned that you shouldn't listen to all the nay-sayers. I learned that for every 1 idea you come up with, there will be a 100 people telling you how it won't work. I also learned to never give up.

If i would only take away one thing from this book, it would be my current favorite quote(which according to the book is an old Chinese quote)

Those who say it cannot be done should not criticize those who are doing it.

This books is highly recommended with 5/5 stars.

4 out of 5 stars great inspiration along with fantastic advice for those who want to change the world.......2007-08-20

Wood brings a fresh, business-like perspective to the often stale world of not-for-profits. His personal journey from career success, to existential angst, to leaving the rat race to change the world is a true inspiration.

5 out of 5 stars Giving back by giving effectively.......2007-07-06

There are plenty of books about one individual's accomplishments in the march to change the world. This book is different because--along with his passion for education and libraries--John Wood brings a model for transforming that passion into sustainable organizations on the ground. If you are actively involved in a nonprofit organization, you will enjoy John's down to earth advice about focusing on results, fundraising, and having fun while you're doing the hard work.

5 out of 5 stars going from corporate executive to do gooder champion.......2007-06-05

This is a good book to understand risk that is inspired by passion. this guy had everything to lose and so much to gain and he did it. Kudos to him and kudos for a well written book.
The Art of Innovation: Lessons in Creativity from IDEO, America's Leading Design Firm
Average customer rating: 4 out of 5 stars
  • Kudos to Ideos
  • Innovation for All
  • Innovation and creativity "how-to" guide
  • El arte de innovar estilo IDEO
  • Skip it and go right to 10 Faces
The Art of Innovation: Lessons in Creativity from IDEO, America's Leading Design Firm
Tom Kelley , Tom Peters , and Tom Peters
Manufacturer: Currency
ProductGroup: Book
Binding: Hardcover

Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
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ASIN: 0385499841
Release Date: 2001-01-16

Amazon.com

IDEO, the world's leading design firm, is the brain trust that's behind some of the more brilliant innovations of the past 20 years--from the Apple mouse, the Polaroid i-Zone instant camera, and the Palm V to the "fat" toothbrush for kids and a self-sealing water bottle for dirt bikers. Not surprisingly, companies all over the world have long wondered what they could learn from IDEO, to come up with better ideas for their own products, services, and operations. In this terrific book from IDEO general manager Tom Kelley (brother of founder David Kelley), IDEO finally delivers--but thankfully not in the step-by-step, flow-chart-filled "process speak" of most how-you-can-do-what-we-do business books. Sure, there are some good bulleted lists to be found here--such as the secrets of successful brainstorming, the qualities of "hot teams," and, toward the end, 10 key ingredients for "How to Create Great Products and Services," including "One Click Is Better Than Two" (the simpler, the better) and "Goof Proof" (no bugs).

But The Art of Innovation really teaches indirectly (not to mention enlightens and entertains) by telling great stories--mainly, of how the best ideas for creating or improving products or processes come not from laboriously organized focus groups, but from keen observations of how regular people work and play on a daily basis. On nearly every page, we learn the backstories of some now-well-established consumer goods, from recent inventions like the Palm Pilot and the in-car beverage holder to things we nearly take for granted--like Ivory soap (created when a P&G worker went to lunch without turning off his soap mixer, and returned to discover his batch overwhipped into 99.44 percent buoyancy) and Kleenex, which transcended its original purpose as a cosmetics remover when people started using the soft paper to wipe and blow their noses. Best of all, Kelley opens wide the doors to IDEO's vibrant, sometimes wacky office environment, and takes us on a vivid tour of how staffers tackle a design challenge: they start not with their ideas of what a new product should offer, but with the existing gaps of need, convenience, and pleasure with which people live on a daily basis, and that IDEO should fill. (Hence, a one-piece children's fishing rod that spares fathers the embarrassment of not knowing how to teach their kids to fish, or Crest toothpaste tubes that don't "gunk up" at the mouth.)

Granted, some of their ideas--like the crucial process of "prototyping," or incorporating dummy drafts of the actual product into the planning, to work out bugs as you go--lend themselves more easily to the making of actual things than to the more common organizational challenge of streamlining services or operations. But, if this big book of bright ideas doesn't get you thinking of how to build a better mousetrap for everything from your whole business process to your personal filing system, you probably deserve to be stuck with the mousetrap you already have. --Timothy Murphy

Book Description

IDEO, the widely admired, award-winning design and development firm that brought the world the Apple mouse, Polaroid's I-Zone instant camera, the Palm V, and hundreds of other cutting-edge products and services, reveals its secrets for fostering a culture and process of continuous innovation.

There isn't a business in America that doesn't want to be more creative in its thinking, products, and processes. At many companies, being first with a concept and first to market are critical just to survive. In The Art of Innovation, Tom Kelley, general manager of the Silicon Valley based design firm IDEO, takes readers behind the scenes of this wildly imaginative and energized company to reveal the strategies and secrets it uses to turn out hit after hit.

IDEO doesn't buy into the myth of the lone genius working away in isolation, waiting for great ideas to strike. Kelley believes everyone can be creative, and the goal at his firm is to tap into that wellspring of creativity in order to make innovation a way of life. How does it do that? IDEO fosters an atmosphere conducive to freely expressing ideas, breaking the rules, and freeing people to design their own work environments. IDEO's focus on teamwork generates countless breakthroughs, fueled by the constant give-and-take among people ready to share ideas and reap the benefits of the group process. IDEO has created an intense, quick-turnaround, brainstorm-and-build process dubbed "the Deep Dive."

In entertaining anecdotes, Kelley illustrates some of his firm's own successes (and joyful failures), as well as pioneering efforts at other leading companies. The book reveals how teams research and immerse themselves in every possible aspect of a new product or service, examining it from the perspective of clients, consumers, and other critical audiences.

Kelley takes the reader through the IDEO problem-solving method:

>Carefully observing the behavior or "anthropology" of the people who will be using a product or service

>Brainstorming with high-energy sessions focused on tangible results

>Quickly prototyping ideas and designs at every step of the way

>Cross-pollinating to find solutions from other fields

>Taking risks, and failing your way to success

>Building a "Greenhouse" for innovation

IDEO has won more awards in the last ten years than any other firm of its kind, and a full half-hour Nightline presentation of its creative process received one of the show's highest ratings. The Art of Innovation will provide business leaders with the insights and tools they need to make their companies the leading-edge, top-rated stars of their industries.

Customer Reviews:

5 out of 5 stars Kudos to Ideos.......2007-08-28

Excellent book with good insights. If you are in the business of innovation, this is one book that you shouldn't miss. I also recommend EIGHTSTORM: 8-Step Brainstorming for Innovative Managers.

5 out of 5 stars Innovation for All.......2007-06-29

Through anecdotes, Kelley demonstrates how stumbling blocks to innovation can be overcome. He shows an appreciation for experimentation, momentum, and embraces failure as a true path to knowing. Failed prototypes are wonderful learning tools. Kelley's perspective keeps spirits high. He leaves much of the innovative process open ended - nearly encouraging innovation on innovating.

Interestingly, Kelley notes how medicine is becoming personalized and that the future can not be perfectly predicted. Still, he says we must aim at it. This was an important nugget of wisdom for me, a research coordinator at a think-tank-like public health research group, the Healthcare Innovation and Technology lab at Columbia University. On a daily basis we deal with innovation to improve healthcare and need to effectively innovate. Given that we tread a very specific territory - health and technology - and that Kelley's book could be so useful to us, it is obvious that he really has something to offer to everyone.

4 out of 5 stars Innovation and creativity "how-to" guide.......2007-06-07

The Art of Innovation explains many of IDEO's creative techniques and in so doing paints a picture of the physical context in which all that creativity occurs, namely IDEO's office, your average geek's idea of paradise brimming with high-tech prototypes, foam cubes, "tech box" caddies with giant Post-Its and coloring pens ... and yes, it does look more like a playschool than Dilbertesque gray cubicle-land. Teamwork, friendship and a shared passion for helping clients innovate is clearly what binds people together and stimulates their creativity, while a supportive and forgiving management structure doesn't just tolerate weirdness, it actively encourages it. IDEO seems to have taken Tom Peters' advice "If you want to do weird, hire weird people" to the next level. In IDEO-land, "normal" people would probably stand out a mile.

Two creative techniques - brainstorming and prototyping - are particularly well described, in a way that encourages the reader to try something different. I've learnt some new tricks and even started applying them since reading the book.

5 out of 5 stars El arte de innovar estilo IDEO.......2007-06-01

IDEO ha hecho de la innovación un arte, el cual es un proceso sistematizado, con pasos muy definidos, congruentes y faciles de llevar por las personas que conforman dentro sus empresas los equipos de innovacion y diseño.

3 out of 5 stars Skip it and go right to 10 Faces.......2007-03-19

I recently read both this book and the Ten Faces of Innovation. My recomendation is to skip this book. It is written more like an advertisement for IDEO and was left feeling like Tom has crossed the line into arrogance. If you read it as a stand alone book there is a lot of useful information. However most of the concepts are covered in Ten Faces. If you have time read both books but if time is of the essence then jump right into the Ten Faces, you won't be disappointed.
Crafting and Executing Strategy : The Quest for Competitive Advantage - Concepts and Cases (Strategic Management: Concepts and Cases)
Average customer rating: 3 out of 5 stars
  • Informative business guide to strategy
  • Student Review
  • Product Still to be Used
Crafting and Executing Strategy : The Quest for Competitive Advantage - Concepts and Cases (Strategic Management: Concepts and Cases)
Jr., Arthur A Thompson , A. J. Strickland III , and John E Gamble
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

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ASIN: 0072962216

Book Description

Thompson, Strickland and Gambles’, CRAFTING AND EXECUTING STRATEGY: The Quest for Competitive Advantage, 14e clearly conveys the central thrust of basic courses in business and competitive Strategy. This text presents the most recent research in strategy in a way that students can understand and apply to business cases and problems. This edition includes a streamlined presentation of the chapters and an all new chapter on Strategy, Ethics and Social Responsibility. Known for its cases and teaching notes, CRAFTING AND EXECUTING STRATEGY, 14e includes 37 new or updated cases that will spark student interest and generate lively classroom discussions.

Customer Reviews:

4 out of 5 stars Informative business guide to strategy.......2006-08-23

I bought this book for a college class and kept it. While it is not the most exciting book, the case studies are an excellent guide to a wide range of business plans and strategies. The cases are divided into four categories: single business companies, diversified companies, implementing and executing strategy and ethics & social responsibility. The cases are very complete and interesting. The downside is the shelf life of the book - I would expect a new edition before long.

2 out of 5 stars Student Review.......2005-12-10

I am a student majoring in Business Administration who recently used this text in an upper-level management course. The book's writing is utterly superfluous. Boredom was frequently my sentiment as I weeded through unnecessarily labyrinthine sentences. The ideas in the book were occasionally interesting, but were usually ideas I had already developed on my own via simple intuition. Perhaps the most valuable part of the text is the section of case studies. This closing segment of the book contains many great ideas for student projects. Overall, this text disappoints me as a student

3 out of 5 stars Product Still to be Used.......2005-08-23

I will begin using this product next week, and will be in a better position to review it after my six week module.
Financial Reporting and Analysis (3rd Edition)
Average customer rating: 3 out of 5 stars
  • Almost everything I dislike in a textbook
  • One of the better books available
  • Very good for understanding the subject
  • agree with others - needs solutions manual - useless without
  • Useless without a Solutions Manual
Financial Reporting and Analysis (3rd Edition)
Lawrence Revsine , Daniel W. Collins , and W. Bruce Johnson
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

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ASIN: 0131430211

Book Description

The CPA exam is changing. You need to change as well...to a book that better prepares you for the CPA exam and for business. This is the only book of its kind that demonstrates how to prepare financial reports and then how to analyze what those numbers really mean. Every manager has incentives to present his or her firm in the most favorable light to lenders, equity investors and others. And, every manager wants to use the flexibility allowed by GAAP to manage the firm's earnings to achieve certain goals. Revsine, Collins, and Johnson explain these incentives and help readers spot cases of earnings management, which disguises a firm's true performance. For anyone preparing to take the CPA exam, and for anyone who wants or needs a working knowledge of accounting, financial reporting, and financial statement analysis.

Customer Reviews:

2 out of 5 stars Almost everything I dislike in a textbook.......2006-05-08

This book has many characteristics that I really dislike to see in a textbook.

First, the authors flooded almost every page with extraneous information. When you're learning this stuff, you want it to be explained simply and clearly - but the authors seem more intent on showing you how much they know about some topic, even when that information is tangenital and not very helpful.

They don't word things clearly. They'll call the same thing by two different names - (i.e. "Pension Cost" and "Pension Expense") which needlessly adds to the confusion. They'll discuss some topic for several pages without even writing down the basic, relevant journal entry.

One of the wordiest, most poorly written accounting books I have ever had the displeasure of studying from.

3 out of 5 stars One of the better books available.......2003-09-30

This publication provides a thorough and comprehensive review of almost every important aspect of accounting, financial analytics and reporting. A useful tool for a person new to finance or someone needing a refresh or review of important topics. A solutions manual would have been helpful, but the book is a valuable buy nonetheless.

5 out of 5 stars Very good for understanding the subject.......2002-03-10

The book provides very clear explanations about different aspects of financial statement analysis. The only drawbacks are that the book is a little simplistic and that problem solutions are sorely needed. However, I am sure you are not going to use oit for self-study- you would be using it as a textbook in a financial statement analysis class. The professor, would be able to provide you with solutions (as in my case- thanks Dr. Church!) and will also help you out with some of the tougher stuff. Whatever, the book does an excellent job in explaining the basic stuff- much better than the Sondhi book.

2 out of 5 stars agree with others - needs solutions manual - useless without.......2001-09-27

I agree with those that say this book would be more useful if it came with solutions. Right off in the first chapter, hypothetical situations are presented without any background information in the text. If you haven't had some experience in Accounting, you are going to be left scratching your head. The instructor in my class says that it causes you to think. Hard to think if you have never come close to experiencing anything that is being discussed. Some guidance would be helpful.

1 out of 5 stars Useless without a Solutions Manual.......2001-03-23

I'm studying for the CPA. I bought the book because it's required for a course in school. But to actually learn for the CPA exam, I'll toss this one aside for one that provides a solutions manual. Authors who withold the manual for the instructors benefit miss a fundamental point about economics - who the customer is. It's the student that the book is written for and it is the student who pays for the course. Breffni University of Chicago
Introduction to International Economics
Average customer rating: 2 out of 5 stars
  • Concise, but poor explanations
Introduction to International Economics
Dominick Salvatore
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
InternationalInternational | Economics | Business & Investing | Subjects | Books
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ASIN: 0471202266

Book Description

Introduction to International Trade and Finance is written for a one semester course in international economics found in undergraduate business programs. The author, Dominick Salvatore, is very well known and respected in this segment of the market. He presents the material using a real-world perspective in order to help readers gain a better understanding of critical concepts.

Customer Reviews:

2 out of 5 stars Concise, but poor explanations.......2007-05-02

The concepts presented aren't that difficult; it's just that the descriptions and verbiage used make the explanations and examples difficult to see clearly. In some cases, they're too brief/hand-waving, and in other cases, worked-out examples/problems with numbers would have aided the student in remembering the concepts. In some instances, the key insight or point of clarity isn't discussed long enough to cement it in the mind of the reader. In some cases, cause and effect aren't clear.

Also missing is language that explains why, in real world terms, why the subject is important and directly affects people and decisions.

I honestly believe he's a knowledgeable economist...but this is where MOST professors and authors fail: because they're so advanced, they have never cultivated the ability to pre-digest the information into a form, and at a level of someone who doesn't yet understand and whose mind doesn't yet contain all the mental pictures and years of reinforcement/anchors. I know that in some instances, professors on tight schedules write fast and furious, rather than crafting their sentences, which is absolutely necessary when explaining new information.

The book is pleasantly thin, and all the chapters are filled with relevant information. A bit of focused review of supply and demand concepts would have helped, as well as more photographs. If I had written the book, the captions of the figures would have contained all the explanations, rather than placing them in text paragraphs.
Principles of Macroeconomics (7th Edition) (Case/Fair Economics 7e Series)
Average customer rating: 4 out of 5 stars
  • ok
  • not a well writen book
  • Principles of Macroeconomics
  • Review of Macroeconomics by Case/Fair
  • excellent economics text for beginners
Principles of Macroeconomics (7th Edition) (Case/Fair Economics 7e Series)
Karl E. Case , and Ray C. Fair
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
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ASIN: 0131442341

Book Description

These two highly-respected authors have revised this best-selling book to include more current, modern subject matter and events, while maintaining those features that have contributed to its great success. It continues to use stories, graphs, and equations and a unified and logical organization that make economic concepts easy-to-understand and relevant to all readers. Users of this book see the connection between growth, trade, comparative advantage the production possibilities frontier. Recent changes in the economy are highlighted so that readers can understand how these events actually affect investment decisions and policy. The 90s boom and the recent bust are examined. New issues such as the movements for and against globalization, trade agreements and barriers, the World Trade Organization, the enviroment, child labor, sovereignty, the impact of AIDs on developing economics are all explored in this new edition. This book continues to provide an excellent foundation in the scope and method of economics; demand, supply, and market equilibrium; measuring national output and national income; long-run and short-run concerns; aggregate expenditure and equilibrium output; the government and fiscal policy; the money supply and the Federal Reserve system; interest rates and output; inflation; the labor market and unemployment; macroeconomic issues and policy; the stock market and the economy; long-run growth; and open-economy macroeconomics. An excellent reference resource for those involved in fiscal decision-making policies, whether in government or in large, international firms.

Customer Reviews:

3 out of 5 stars ok.......2005-10-02

it was in good condition but should have been cheaper compared ot the condition

2 out of 5 stars not a well writen book.......2004-07-08

The authors don't know how to explain the theories in a easier way, on the contrary, they try to confuse you as much as they can. They also have all sorts of stupid examples which have nothing to do with reality. They are theorists, not good writers!

There are also many mistakes in the book. not too professional.

If your university requires this book, you do not have a chooose, but it is not a good one.

5 out of 5 stars Principles of Macroeconomics.......2003-06-25

The book was pretty much cleaner than I expected!! All the deals went very smoothly, and I really like purchasing through Amazon.com already! Thanks for all the good deal!

5 out of 5 stars Review of Macroeconomics by Case/Fair.......2001-08-24

The authors provide an understandable presentation of the dynamics of demand/supply, the price structure, equilibrium and concepts of elasticity. The data employed is current & this version is supported by the publisher in various prior versions , as well as, this successive version. The work has considerable technological support in the form of the CD Rom and various instructional materials.The authors provide a useful "News Analysis" to integrate current events into the text. This is very useful in providing background information for students. The problem sets are topical and challenging. There is a considerable discussion of international economics and transitional economies. Overall, the text can satisfy a wide range of student interests. i.e. Those students having a quantitative orientation will appreciate the considerable graphs throughout the text. Students having a more visual learning experience will enjoy the various news items throughout the text & the extensive discussion of basic definitions. The chapter summaries and WEB exercises are helpful in integrating the material & applying the various concepts using current technologies. This text should be employed for intensive renditions of introductory economics at the collegiate level.There is an appropriate amount of microeconomic coverage in the Principles of Macroeconomics, as well as, the more comprehensive Principles of Economics work. After having read this book, students should have a firm grasp of economics and the various data employed by industry. In addition, students will become more knowledgable on current events applicable to studies in this field. This work would provide very helpful background for further studies in Price Analysis and Econometrics (Mathematical Economics).

4 out of 5 stars excellent economics text for beginners.......1999-02-12

I am teaching an Economics class at the beginning college level at a private business college. This book is one of the better business textbooks I have encountered. It provides real-life and simplistic examples to help students understand complex issues. I recommend it.

C. Le Fevre
Strategic Management: Concepts and Cases (11th Edition)
Average customer rating: 3 out of 5 stars
  • Good book
  • Used at new price
  • not pleased at all.
  • A good book, but not spectacular
  • Strategic Management: Concepts & Cases
Strategic Management: Concepts and Cases (11th Edition)
Fred David
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
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ASIN: 0131869493

Book Description

The eleventh edition of Strategic Management is a current, well-written strategic management book with the most up-to-date compilation of cases available. Designed in functional four-color, it offers a popular practitioner-oriented perspective, focuses on skill-building in all major areas of strategy formation, implementation, and evaluation, and weaves three very contemporary themes throughout each chapter–globalization, the natural environment, and e-commerce. The author provides and overview of strategic management, as well as strategy formulation and implementation, strategy evaluation, strategic management case analysis, 46 Experiential Exercises and 43 cases including service company cases and manufacturing company cases. For management professionals, small business owners and others involved in business.

Customer Reviews:

4 out of 5 stars Good book.......2007-06-01

Easy reading, good explanations of basic concepts and up to date scenarios in real world.

1 out of 5 stars Used at new price.......2005-10-01

I ordered the book new. It arrived with dented/chipped corners and a slightly torn spine on hardcover. I assumed it was new but slightly damaged from storage or shipping. Three weeks into the college term I am discovering highlighting already in the book. I feel ripped off.

1 out of 5 stars not pleased at all........2005-09-01

I ordered the 7th edition as this page shows and incorrectly received the 5th edition. Problem was not corrected.

4 out of 5 stars A good book, but not spectacular.......2003-09-01

This is a good, step-by-step book for strategic management.

It lays out the steps very well, but it could use a bit more information.

The financial ratios section could use more information, and the case studies are often unequal in the types of information that they carry. This makes it difficult to do competitor comparisons.

How do you rank a company's workers policy when only one case has information on it and the other does not? You cannot simply discount such information when it could be an important competitve factor.

Essentially, this is a good book for teaching you a process, but it could use some work on giving you more details.

4 out of 5 stars Strategic Management: Concepts & Cases.......2002-03-20

It is a helpfull book, especially for anyone who deal with the strategy formulation. This book provide some valuable tools for analyzing the organization's environment, both external and internal, which is something special with this book that make it different with the other.
Business Analysis and Valuation: Using Financial Statements, Text and Cases
Average customer rating: 4 out of 5 stars
  • Case study is worth reading...
  • good case study
  • Useful if cumbersome
  • Required Text
  • Excellent Capstone Book
Business Analysis and Valuation: Using Financial Statements, Text and Cases
Krishna G. Palepu , Paul M. Healy , and Victor L Bernard
Manufacturer: South-Western College Pub
ProductGroup: Book
Binding: Hardcover

Corporate FinanceCorporate Finance | Finance | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
FinancialFinancial | Accounting | Industries & Professions | Business & Investing | Subjects | Books
ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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ASIN: 0324118945

Book Description

Financial statements are the basis for a wide range of business analysis. Managers, securities analysts, bankers and consultants all use them to make business decisions. There is strong demand among business students for course materials that provide a framework for using financial statement data in a variety of business analysis and valuation contexts.

Customer Reviews:

4 out of 5 stars Case study is worth reading..........2007-04-21

First part of this book is about reading financial statements. If you already know the statements, you don't need to read the first part. However, even if you can read the statements, the second part, case study, will be helpful to your real analysis.

3 out of 5 stars good case study.......2006-04-30

I found the chapters are not very in detail. I was using it as the textbook and the lecture notes are way better. I read the book at the begginning but stopped in the middle as it doesn't really help. However, the end of chapter case studies are pretty good.

4 out of 5 stars Useful if cumbersome.......2002-12-16

This review applies to the edition WITH CASES. This isn't recommended for anyone who is just starting out with choosing investments. Beginners might be better off with a more general overview of financial statement analysis (FSA) like Higgins' "Analysis of Financial Statements" or Fraser and Omriston's "Understanding Financial Statements".

This was one of two textbooks used in a financial statement analysis course I took for my MBA. Most chapters are down-to-earth and as a whole the book is well-written.

The other text we used was Penman's "Financial Statement Analysis and Security Valuation" which was also a great resource as far as gaining a basic understanding of the mechanics of financial statements and how to build a valuation model.

I contrast the two books because while Penman provides a run-down of several different models analysts can use (and does a good job of arguing for the Residual Income Model of valuation model as being the best), Palepu delves into the implications of companies' choices of accounting methods and provides more insight into what different kinds of businesses should look like in terms of their financial statements.

The cases at the end of each chapter add a lot of value to the text because they get students to focus on the specific issues detailed in each chapter. By picking apart different companies' financial statements we learned to use financial statements to assess the success or failure of companies' efforts to carry out their business strategies.

I rate it "Good - 4 stars"

2 out of 5 stars Required Text.......2002-09-17

This is a required text at my school, but after having read the first 5 chapters there is almost nothing of value that I have read. I have spoken to several people that have used this text for the class in prior semesters and they told me that they had stopped reading it after the first several chapters also.

5 out of 5 stars Excellent Capstone Book.......2000-10-12

This book is an excellent description of all the elements that would go into reviewing a potential investment opportunity. It is not a detailed book in one category, such as financial accounting, but it ties business strategy analysis, financial analysis, forecasting analysis, and valuation analysis together. Most other books focus on one area and don't tie all of these together well. This one takes you down the path to evaluating the opportunity to its fullest. It is an excellent capstone book after you have sifted through the details of strategy, finance, and accounting.

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