Book Description
Notable changes occurring in the global marketplace since the publication of the first three editions of this book (1982, 1987, and 1993) have included e-commerce and widespread use of the Internet, growth of supply chain management, a continued explosion of computer and information technology worldwide, development of 24-hour markets with many organizations operating worldwide, and a continued corporate emphasis on quality and customer satisfaction. Trade agreements such as North America Free Trade Agreement (NAFTA), European Union, ASEAN and Mercosur have enabled corporations to implement regional, if not entirely global, logistics strategies. The fourth edition of Strategic Logistics Management has been significantly expanded to reflect these and the many other changes that have occurred, as well as to include state-of-the-art logistics information and technology. The basic tenets of the previous editions have been retained, but new material has been added to make the book more managerial, integrative, and "cutting edge." Strategic Logistics Management is still the only text that takes a marketing orientation and views the subject from a customer satisfaction perspective. While emphasizing the marketing aspects of logistics, it integrates all of the functional areas of the business as well as incorporating logistics into supply chain management. This book has been extensively revised and updated in the areas of technology, global coverage, and transportation. This book features brand new chapters on Supply Chain Management (Ch 2) and Measuring and Selling the Value of Logistics (Ch 17).
Customer Reviews:
Fourth Edition Selected for Graduate Course.......2002-03-12
I reviewed six different texts in preparing for a graduate level course in International Logistics at Baruch College before deciding on Stock and Lambert's Fourth Edition. This text combines currency, and breadth and depth in a way that is most relevant to the manner in which I wish to conduct the class. It provides a useful and usable reference to the students after the course is completed. Furthermore, the related web site has been very helpful in utilizing this text. I will complement the text for certain modules (i.e., E-Commerce, Culture Change, Logistics as a Career). One always needs, no matter who the author, to provide relevant current material from other sources. A big thanks goes to Stock and Lambert for this text.
Excellent Logistics Textbook.......2002-02-13
I have used this book as the primary text for my Supply Chain Management class at the College of New Jersey. My students are Junior and Senior undergraduate level students in the School of Business. The book provided excellent coverage of all major aspects of the logistics discipline.
I believe that the book would also be appropriate at the graduate school level. There are excellent case studies that can be expanded into worthwhile class discussions or projects.
The supplemental material for instructors is very helpful in preparing for lectures.
Useful concepts, but outdated in nature.......2000-07-30
I used this textbook for a recent college course. I was very disappointed because the book was published in 1992 when the computer was a novel concept "for the future of logistics management". If you can get by this "minor" point, there are other good points to be learned in warehousing and inventory managment that are useful. In short: A good reference book.
Only good as a reference book.......1999-10-04
This is not so much a text book for students, but rather a cook book for consultants. I found it boring to read and very superficial. But, as a reference guide in your professional carrier, it is probably quite useful.
This is definitely for the mathematically minded logistician.......1998-10-18
This book focusses on each and every aspect of Logistics management starting from generating an order for a product/commodity right through the manufacturing process, waehousing, inventory management, transportation and customer service. It goes into a little more detail when it comes to inventory management incorporating some basic mathematics and algorithms. It explains each and every step of the logistics "supply chain" process with great detail and finesse. This book can almost (not entirely) replace a swag of other logistics books within its genre. A perfect text for any logistics/industrial engineering curriculum.
Average customer rating:
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Expertise and Innovation: Information Technology Strategies in the Financial Services Sector
Robin Fincham ,
James Fleck ,
Rob Proctor ,
Harry Scarbrough ,
Margaret Tierney , and
Robin Williams
Manufacturer: Oxford University Press, USA
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ASIN: 0198289049 |
Book Description
The nature of technical expertise has become increasingly important and problematic in the post-modern era, as structured hierarchies and production methods are revised. Financial services, one of our most important economic sectors, has also been confronting very high degrees of uncertainty that reflect great institutional and market changes. In this fluid and competitive environment technological change - in particular the widening scope of information technology (IT) - has become vitally important. This study is about the strategic uses of IT in retail financial services. It is based on the Scottish part of the industry, a highly cohesive sector in its own right, but one with universal linkages to UK and global finance. A set of seven case studies forms the empirical base, while the study also focuses on key strategic projects within these case companies. The purpose is to arrive at an understanding of how firms develop a strategic approach to IT. This hinges on the management of expertise - the ability to integrate detailed technological expertise with wider organizational and marketing goals. The study examines a number of themes around this key issue: the process of formation of IT strategy, sectorial influences on the implementation of computer-based systems, and the occupational and career factors that shape IT expertise.
Book Description
- The Sarbanes-Oxley Act (SOX) was passed in 2002 in response to a series of high-profile corporate scandals and requires that public companies implement internal controls over financial reporting, operations, and assets; these controls depend heavily on installing or improving information technology and business methods
- Written by one of the most visible personalities on the tech-biz side of the SOX discussion, this highly readable, engaging book provides a clear road map for integrating SOX compliance into the fabric of everyday IT infrastructure and business practice
- Shows the reader how to leverage and use service-oriented architecture (SOA), a set of technologies that enables interoperation of heterogeneous computer systems, to achieve the level of internal controls over IT that SOX mandates
Download Description
The Sarbanes-Oxley Act (SOX) was passed in 2002 in response to a series of high-profile corporate scandals and requires that public companies implement internal controls over financial reporting, operations, and assets; these controls depend heavily on installing or improving information technology and business methods Written by one of the most visible personalities on the tech-biz side of the SOX discussion, this highly readable, engaging book provides a clear road map for integrating SOX compliance into the fabric of everyday IT infrastructure and business practice Shows the reader how to leverage and use service-oriented architecture (SOA), a set of technologies that enables interoperation of heterogeneous computer systems, to achieve the level of internal controls over IT that SOX mandates
Customer Reviews:
Joy of Sox.......2007-01-13
Well written book, but too detailed about Sarbanes Oxley. I was looking for something with more emphasis on Service Oriented Architecture which is barely touched on in the book.
Little Joy in SOX, but Helpful Understanding.......2006-10-02
I make a living leading seminars discussing topics on software project estimation, requirements, and project management. It is not uncommon during one of these seminars to have a participant ask how the practice under discussion would impact or aid Sarbanes-Oxley compliance. What I wanted out of Hugh Taylor's book was a deeper understanding of SOX and some pointers I could give my students.
The Joy of SOX delivered on the first half of my quest. While not an accountant, Taylor did a good job explaining the key points of the act, focusing on section 404. I grew in my understanding of the role software systems play in acting as a "control" and the impact of changes to those systems. A simple definition of a "control" is that it is a device (practice, checkpoint, division of roles) inserted by a company to assist in the determent and detection of fraud.
Taylor, after painting a very bleak picture of what it means to comply to SOX (i.e. insert and maintain all the necessary controls), goes on to propose a solution that allows a company to react as necessary in business while keeping compliant. His solution, using a web based Service-Oriented Architecture. For those who are not buzzword compliant, that means using non-proprietary methods over the internet to communicate between different computer systems. Most of the time today, companies have to pay software development professionals to write a proprietary method. That takes a lot of time.
It is on the second point of my quest that I felt a little let down. Being a software development person, the word "agile" has a lot of baggage with it. He uses the word to mean the fundamental fluidity of the business to engage in new business practices. We software people want to enable that but we use the word an approach to software development. The two don't quite mean the same thing. So when I got to his prescription, I was into an alphabetic soup of software development acronyms that I have never quite liked, even being in the field. Perhaps his way would work, but I think the hype machine is still on over XML, SOAP, SOBA and the like. Hey, given the alternatives he paints in the first half of the book, it is probably worth considering.
So, who should read this book? Well, if you want a decent way of understanding what SOX means to a public business, then the first half is worth reading. The use of the case study makes it a little HBR like and I enjoyed that. If you are a software development professional like me, well, the first half is worth knowing and you can skim the second half. If you are a business professional, you better know the first half. The second half? You can read it but this is what my friends and I would call "beer discussion" topics. There is no "right" answer, only answers that are better given the situation. Maybe bring your favorite IT person along for the beer.
A useful overview.......2006-08-04
How can you resist a book with a title like "The Joy of SOX"? I liked the book - it was the first intelligible or helpful summary of Sarbanes-Oxley I have come across. Using an imaginary scenario it laid out both a plausible current state and accurately described the way in which business change might put the company's IT systems, and SOX compliance, at risk because they could not be changed quickly or accurately enough to respond. The book goes on to lay out how SOA is a key ingredient to building a profitable business that is also highly controlled and where processes are visible both to management and to regulators.
Most of the chapters are very readable, even some dealing with an alphabet soup of standards and standards bodies. A couple were heavier going and a few seemed like they needed to be longer - there was a certain amount of "and then magic occurs" that I am sure Hugh could have addressed in a longer book.
These complaints are, however, minor. For those of you interested in Sarbanes-Oxley or COBIT but not willing to wade through a lot of material, this book is a nice introduction.
A 'must' for any forward-thinking business.......2006-07-24
Here's a new case for business compliance: a review of the Sarbanes-Oxley Act and how compliance has the power to both make demands on American business and advance its purposes. Chapters in THE JOY OF SOX: WHY SARBANES-OXLEY AND SERVICE-ORIENTED ARCHITECTURE MAY BE THE BEST THING THAT EVER HAPPENED TO YOU provide sample company experiences in compliance, covering both painful changes and positive results which can evolve from new business directions. From changes in the IT field which reorganize its purposes to maintaining control under new IT systems and understanding tolerance levels, data integrity, and the review process, THE JOY OF SOX is a 'must' for any forward-thinking business.
Diane C. Donovan
California Bookwatch
I'm Convinced - SOX is Good for Me.......2006-07-21
I teach at UC Berkeley's School of Information and write about "document engineering" and "information architecture." The essence of SOX for someone with my perspective is that a firm needs accurate information about anything that affects its financial statements, and the best way to capture and maintain that information is by automating business activities and internal operations.
Much of the writing about SOX is impenetrable, filled with accounting and business jargon. But "The Joy of SOX" reads almost like a novel, because Hugh Taylor has brilliantly written it as a comprehensive case study of a fictitious company's efforts to deal with SOX. So Taylor's CFO character explains aspects of financial controls and reporting, his CEO and COO characters explain the interdependence of business strategy and controls, and his CIO character explains how computing infrastructure and software development practices shape and are shaped by the controls and strategy.
I especially enjoyed (and so will my students, because now my lectures on SOX will be more concrete) the many examples of how controls, business models, and information technology come together. For example, the case study firm doesn't have a uniform product coding standard, which makes it hard to track inventory and transactions, and this problem is made worse by its practice of buying closeout inventory from suppliers. Another example shows how a good policy for managing employee passwords and access privileges is worthless without policy enforcement and change management processes.
This book enabled me to finally understand some of the arcane details of compliance, just as accountants and business people who read this book will be able to understand service-oriented architecture, enterprise integration, and business process specification languages.
In addition to being hard to read, most of the writing about SOX presents it as a necessary evil to prevent worse evils from being done to unsuspecting investors or other stakeholders in a business. No question that SOX is causing increased spending (some say excessively so) in document and records management, security, business process management and document engineering as companies define, document, and automate the processes that are needed to run the company while enabling auditing and timely reporting. Some of my former students who are working for IT consulting firms are saying that SOX is like "Y2K that won't go away" or a "full employment act" for them.
Again, here's where The Joy of SOX is unique. Taylor argues against the standard "lose-lose-lose" proposition that most people see in SOX:
- If you comply, you may harm your ability to be agile and stay competitive
- If you don't comply, you could go out of business (or go to jail)
- If you make an empty effort at compliance, you may pass through the process but merely bury company-killing problems (and spend a lot doing so).
Instead, Taylor argues for "agile compliance," urging firms to treat their SOX efforts as an investment. This approach relies on service-oriented architecture, business process specification languages, and so on. He makes a very compelling case.
(This review is an edited version of one I posted on my "Doc or Die" blog on 7/20/06)
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The Handbook of Investment Technology: A State-of-the-Art Guide to Selection, Implementation, & Utilization
Joseph Rosen , and
Kevin M. Merz
Manufacturer: McGraw-Hill
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ASIN: 0786309962 |
Book Description
Every year, investment firms spend billions to exploit the latest development in information technologies. The Handbook of Investment Technology provides a practical blueprint for making the most of today's cutting-edge technologies. The book explains all of today's information technologies, including telecommunications; groupware; imaging and document processing; artificial intelligence; and object-oriented analysis and design.
Book Description
Get an in-depth look at financial management for the rapidly changing managed care field with this new book! Financial Management in the Managed Care Environment provides a clear overview of health management organizations with detailed information on the related financial issues. Topics of coverage include: insurance and reimbursement, Medicare, quality assurance, delivery systems, and more. An emphasis on the managed care environment makes this an essential learning tool for students and health care professionals.
Customer Reviews:
The first comprehensive book on managed care!.......1998-12-15
This book not only deals with inpatient managed care concepts, but also with the ambulatory issues as well, which turn out to be quite different than those in the acute care world.
Average customer rating:
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Information Technology & Financial Services: The New Partnership
Tony Gandy , and
C. S. Chapman
Manufacturer: Global Professional Publishing
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Book Description
· Extensive use of case studies makes this an immensely practical book
· Coverage is global
Both retail and wholesale banks can offer new and improved levels of customer service from the development of new electronic "virtual markets." This book provides a thorough examination of the benefits that can be developed between banking and information technology.
At the core of the book are the many case examples from retail and wholesale banking where information technology has been successfully used. Coverage is comprehensive and global--from building the view of the customer (Bank One, USA) to the role of the branch network (Zürcher Kantonal Bank, Switzerland) to electronic banking services for corporate customers (Royal Bank of Scotland) among others.
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Electronic Bill Presentment and Payment (Advanced and Emerging Communications Technologies Series)
Kornel Terplan
Manufacturer: CRC
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ASIN: 0849314526 |
Book Description
Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers. About the Author: Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.
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Economic and Financial Knowledge-Based Processing
L. F. Pau , and
Claudio Gianotti
Manufacturer: Springer
ProductGroup: Book
Binding: Hardcover
Manager's Guides to Computing
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ASIN: 0387530436 |
Book Description
As banks, financial services, insurances, and economic research units worldwide strive to add knowledge based capabilities to their analyses and services, or to create new ones, this volume aims to provide them with concrete tools, methods and application possibilities. The tutorial component of the book relies on case study illustrations, and on source code in some of the major artificial intelligence languages. The applications related component includes an extensive survey of real projects, and a number of thorough generic methods and tools for auditing, technical analysis, information screens and natural-language front-ends. The research related component highlights novel methods and software for economic reasoning under uncertainty and for fusion of qualitative/quantitative model-based economic reasoning.
Books:
- Structured Products Volume 1: Exotic Options; Interest Rates & Currency (The Swaps & Financial Derivatives Library) (Wiley Finance)
- The Art of Short Selling (A Marketplace Book)
- The Collaborative Leadership Fieldbook
- The Dialectics of Seeing: Walter Benjamin and the Arcades Project (Studies in Contemporary German Social Thought)
- The Double Helix: A Personal Account of the Discovery of the Structure of DNA
- The End of Poverty: Economic Possibilities for Our Time
- The End of Poverty: Economic Possibilities for Our Time
- The Ernst & Young Guide to Performance Measurement For Financial Institutions: Methods for Managing Business Results Revised Edition
- The Financial System and the Economy: Principles of Money and Banking (with InfoTrac®)
- The Global Competitiveness Report 2006-2007 (Global Competitiveness Report)
Books Index
Books Home
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Transportation (with InfoTrac )
Introduction to Operations and Supply Chain Management
Effective Customer Service: Ten Steps for Technical Professions (NetEffect)
Logistics & Supply Chain Management: creating value-adding networks (3rd Edition) (Financial Times Series)
Logistics Engineering & Management, Sixth Edition
