The Irwin Handbook of Telecommunications Management
Average customer rating: 4 out of 5 stars
  • Catherine Harris - Great Book
  • A great book of enterprise telecommunication system design
The Irwin Handbook of Telecommunications Management
James Harry Green
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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Similar Items:
  1. The Irwin Handbook of Telecommunications, 5E (Irwin Handbook of Telecommunications) The Irwin Handbook of Telecommunications, 5E (Irwin Handbook of Telecommunications)
  2. Telecom Management Crash Course : A Telecom Company Survival Guide (Crash Course) Telecom Management Crash Course : A Telecom Company Survival Guide (Crash Course)
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ASIN: 0071370587

Book Description

Information and Solutions for Today's Telecommunications Systems

Regardless of your industry, you’ll find James Harry Green’s The Irwin Handbook of Telecommunications Management, Third Edition an authoritative how-to solutions manual for every telecommunications management question. Now comprehensively revised and updated, this classic resource provides hands-on techniques for understanding today's major technological changes -- and incorporating them into your organization's telecom strategy. Covering the entire spectrum of 21st century telecommunications, the Handbook makes it easy to locate, understand, and implement:


* Long-range planning, feasibility analysis, and forecasting
* The selection and management of telecom equipment and services, writing and evaluating responses to RFPs, managing long distance services, and more
* Management of a telecom facility -- including PBX and key telephone equipment, automatic call distributors, voice processing equipment, local area networks and Internets, wide area networks, convergence, and video and audio conferencing equipment
* Specific techniques for effective cost containment
* Telecommunications operations -- from fraud and disaster prevention to project management, quality control, security and more

Customer Reviews:

3 out of 5 stars Catherine Harris - Great Book.......2004-09-13

The author does a great job at providing the information necessary for Teleocommunications Management. I'm a manager with SBC a large telco in St. Louis. The only item I see missing from this book as with other books is the importanace of the ability to manage management. As a telecom manager, I'm not very good at managing people or admitedly have much knowledge of telecom, but I'm great at managing my management which has allowed me to progress. This book needs to not only reflect the managerial concepts of technology, but of salesmanship and the real world scenerios I run into every day. I do however feel this is a great reference for general telecommunications information and would recommend people read it.

5 out of 5 stars A great book of enterprise telecommunication system design.......2001-08-30

I think the book covers a complete discussion of every telecommunication facility development topic. The book starts from basic issues, such as selecting equipments and using them, to the cost analysis of develop the system. This makes the book comfortable for telco manager who never did business telecommunication system development before. I think this book is perfect for every telco manager. This book is, I think, also suitable for engineers and technicians to open and broaden the cost analysis of systems developed. I think the author is an expert in enterprise telecommunication system design and knows what he is doing.


As a courtesy, I attach the correct table of content...


Part 1: Principles of Telecommunications Management and Planning


Introduction to Telecommunications Management, The Telecommunications Act of 1996, Telecommunications Strategic Planning, Current and Long-Range Planning, Feasibility Analysis, Forecasting Telecommunications Services


Part 2: Selecting Telecommunications Services and Equipment


Developing Requirements and Specifications, Writing Requests for Proposals, Evaluating Responses to Requests for Proposals, Managing Long-Distance Services, Selecting Local Exchange Services, Managing Internet Services, Wiring Plans and Equipment Rooms


Part 3: Managing Telecommunications Facilities


Managing PBX and Key Telephone Equipment, Managing Automatic Call Distributors, Managing Voice Processing Equipment, Managing Local Area Networks and Internets, Managing Wide Area Networks, Managing Video and Audio Conferencing Equipment, Managing Convergence


Part 4: Telecommunications Cost Control


Controlling Telecommunications Costs, Benchmarking Telecommunications Results, Contracting and Outsourcing, Sizing and Optimizing Voice Circuits, Optimizing Data Network Bandwidth


Part 5: Operations Planning and Execution


Developing a Telecommunications Operations Plan, Disaster Prevention and Recovery, Cutover Planning and Management, Telecommunications Project Management, Resale of Telecommunications Services, Controlling Telecommunications Quality, Managing Telecommunications Security, Preventing Toll Fraud, Network Maintenance and Testing, Network Management Systems


Appendixes
Supply Chain Management: Strategy, Planning, and Operations, Second Edition
Average customer rating: 4.5 out of 5 stars
  • A good solid supply chain basics book
  • Price too high
  • Good reference material for practitioners
  • Excellent book overall but...
  • Peter Meindl - The Godfather of modern supply chain mgt
Supply Chain Management: Strategy, Planning, and Operations, Second Edition
Sunil Chopra , and Peter Meindl
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

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  1. Essentials of Supply Chain Management, 2nd Edition (Essentials (John Wiley)) Essentials of Supply Chain Management, 2nd Edition (Essentials (John Wiley))
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  3. Strategic Supply Chain Management Strategic Supply Chain Management
  4. Managing the Supply Chain : The Definitive Guide for the Business Professional Managing the Supply Chain : The Definitive Guide for the Business Professional
  5. Designing and Managing the Supply Chain w/ Student CD-Rom Designing and Managing the Supply Chain w/ Student CD-Rom

ASIN: 013101028X

Book Description

For advanced undergraduate and MBA courses in Supply Chain Management. This book brings together the strategic role of the supply chain, key strategic drivers of supply chain performance, and the tools and techniques for supply chain analysis. Every chapter gives suggestions that managers can use in practice and all methodologies are illustrated with an application in Excel. Fully updated material keeps the book on the forefront of supply chain management. Distribution networks (Chapter 4); Sourcing (Chapter 13), discusses different sourcing activities including supplier assessment, supplier contracts, design collaboration, and procurement; Price and revenue management (Chapter 15); Early coverage of designing the supply chain network—after developing a strategic framework, readers can discuss supply chain network design in Chapters 5 and 6 and then move on to demand, supply, inventory, and transportation planning; Information Technology in the Supply Chain (Chapter 17). For business professionals managing the supply chain.

Customer Reviews:

4 out of 5 stars A good solid supply chain basics book.......2006-05-23

We use this book for supply chain training to new entrants at our firm. It is quite a good supply chain basics book - covering the topic in all its breadth. the coverage is perhaps a slightly less strategic and more technical than our needs - but that is understandable given the background of one of the authors. However, to be fair, it is the best book that we have found on supply chain management to get the people up to speed on the basics.

4 out of 5 stars Price too high.......2004-08-25

What I got was a second Indian Reprint, it costs around $4 in India, but I had to pay around $35 (shippment not inlcuded in this amount)! What an arbitrage!

5 out of 5 stars Good reference material for practitioners.......2003-02-17

I found this book to be a great source of reference for managers. It is not really a good teaching source, as I thought it already starts with a fair amount of assumed previous knowledge and jargon.

The sections that are most well developed are the ones on inventory management and transportation logistics, where I found examples that were directly applicable to situations I encountered in a retail environment. The portion on forecasting was not as useful, and the part on e-business seemed somewhat contrived. Overall, this is the best reference I have found that does not require a heavy amount of mathematical familiarity.

4 out of 5 stars Excellent book overall but..........2003-01-08

I refered and used this book in 2 grad level courses. The first was a business school course on SCM (with an above average quantitative focus for a B-school course) and again for a fully quatitative SC Engineering course. While I was initially very impressed with the book, using this over 2 semesters has raised a few gripes.

For the qualitative issues on SCM {make no mistake, these 'fluff' aspects are very important} there is no other equal. Chopra and Meindl do an outstanding and comprehensive job. They also bring out the importance of using scientific, quantitative techniques for SCM. This however is where my gripes start.

Having brought out the importance of quantitative tools for use in SCM, they do only a moderate job on explaining these tools. For example, the chapter on forecasting (only the most simple and commonly used models are explained) is unnnecessarily complex and confusing. The topics covered are adequete but need revision. Treatment of inventory management also could be more detailed and better explained.

This is an excellent book but for more comprehensive learning (if you want an understanding of the quantitative aspects too), I think this book needs supplementing (say with course notes) or another book like "Modeling the Supply Chain" by Shapiro.

5 out of 5 stars Peter Meindl - The Godfather of modern supply chain mgt.......2001-11-27

Written by one of the leading minds in the field, Peter Meindl of I2 technologies has a lot to teach. This is an excellent text and as a fellow Dallas/Ft. Worth resident, I would enjoy meeting him. If you are an MBA student with a concentration in Operations Management, this text should be required.

Meindl, a management team member of I2, has helped develop I2 into the undisputed champion in enterprise software. While SAP may have the market share with their archaic DOS based application, I2 has windows functionality and everything that matters. They have raised the bar with their supply chain knowledge, leading solutions, and collaborative knowledge in supply chain strategy. This text will give you a big step forward in becoming a Supply Chain leader.
Transforming Your Go-to-market Strategy: The Three Disciplines of Channel Management
Average customer rating: 5 out of 5 stars
  • MUST READ to manage distribution & product launch
  • A "must-read" for professional distributors and owners of businesses large and small
  • Thoughtful book on channel strategy
Transforming Your Go-to-market Strategy: The Three Disciplines of Channel Management
V. Kasturi Rangan , and Marie Bell
Manufacturer: Harvard Business School Press
ProductGroup: Book
Binding: Hardcover

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  5. Marketing Channels (7th Edition) (Prentice Hall International Series in Marketing) Marketing Channels (7th Edition) (Prentice Hall International Series in Marketing)

ASIN: 1591397669

Book Description

Most distribution channels are outdated and unwieldy, serving neither customers nor channel partners adequately. Despite new technologies that have streamlined many transactions and processes, a general lack of leadership combined with flawed and deeply ingrained structures make distribution channels exceedingly difficult to change. What companies need, says V. Kasturi Rangan, is a new approach to going to market--channel stewardship--that simultaneously addresses customers' best interests and drives profits for all channel partners. In Transforming Your Go-to-Market Strategy, Rangan shows how any member of a distribution channel can adopt this role and learn how to shape an effective, constantly evolving, and mutually beneficial channel strategy. This book outlines three disciplines that companies must master to navigate the complex distribution environment successfully: map the industry channel, build and edit one's own channel continuously to best serve customers, and align and influence one's channel value chain to ensure that all parties reap appropriate rewards. Rangan also provides guidance on managing multiple channels, integrating the Internet into a channel strategy, and overcoming common barriers that impede transformation. A fresh approach to designing and managing channels for the long term, this book helps firms expand value for customers, partners, and the bottom line.

Customer Reviews:

5 out of 5 stars MUST READ to manage distribution & product launch.......2007-05-28

The downside of this book is no color inside and that the Channel Stewardship concept in the book reveals so many opportunities for you in your business, you ask yourself - where do I begin to apply this & take advantage?

Also, the opportunity can be so big - that some readers may be intimidated. It can take years to move a company to implement Channel Stewardship fully - possibly a major change in mind-set.

Great use of multiple industry examples & action orientation / sequence of the chapters ! Your favorite chapter depends on where you & your company are now. For example, favorite chapter for me was #3 'Building & Editing the Value Chain'.

This book is a must read for business managers of products or services or retail. After reading the first 3 chapters, I ordered 10 more copies to give to key associates and started to organize workshops to implement some of the concepts as Global Head of Distribution in my company [Fortune 100].

5 out of 5 stars A "must-read" for professional distributors and owners of businesses large and small.......2006-08-08

V. Kasturi Rangan (Malcolm P. McNair Professor of Marketing, Harvard Business School) presents Transforming Your Go-To-Market Strategy: The Three Disciplines of Channel Management, a guide to improving the distribution systems of one's company. Focusing on three core techniques - mapping industry channels, building and reshaping channels for optimum customer service, and aligning one's channel value chain - Transforming Your Go-To-Market Strategy presents the tools to turn around poor distribution and increase both sales and profits. A "must-read" for professional distributors and owners of businesses large and small.

5 out of 5 stars Thoughtful book on channel strategy.......2006-06-27

I really enjoyed this book by Harvard Business School professor Kash Rangan. The authors advocate a disciplined approach to channel strategy that could generate superior returns in almost any industry. In my experience, most manufacturers neither develop careful channel maps nor do they assign executives senior enough to make significant channel resource commitments. As a result, the returns to channel stewardship should be available for any company willing to invest the time and effort.

A major strength of this book is the detailed examples provided in each chapter. Most business books simply provide very short case studies that always leave me wondering what really happened. Here, Rangan and Bell combine company stories with market data. Some of the examples are a bit dated, but that has the advantage of allowing the authors to describe the actual outcomes. The examples include both retail (B2C) and business-to-business channels, showing the strength of channels thinking. They even provide fresh insights into overdone examples such as Dell and Wal-Mart.

The only shortcoming is an over reliance on box-and-arrow diagrams. These are helpful when showing product and information flows within a channel system, but much less interesting when simply summarizing points made in the text.

I highly recommend this book to anyone with channel management responsibilities. This dense and challenging book will reward careful study.
World-Class Warehousing and Material Handling
Average customer rating: 3.5 out of 5 stars
  • Great overview of concepts
  • World-Class Warehousing and Material Handling
  • Good book on order picking methods
World-Class Warehousing and Material Handling
Edward Frazelle
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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ASIN: 0071376003

Book Description

Warehousing continues to play a critical role in assuring high levels of customer service and overall logistics performance. Efficient warehousing can minimize the effects of supply chain inefficiencies; can improve logistics accuracy and inventory management; and can allow for product accumulation, consolidation, and customization. The cost of warehousing should be commensurate with the contribution of warehousing to overall logistics performance--typically between 2% and 5% of corporate revenue. In world-class warehousing these costs are minimized while also improving customer service. The principles and systems described in this book are common denominators of world-class warehousing. The principles have been developed over a decade of logistics research, education and consulting project experience. World-Class Warehousing and Material Handling can be used to develop a warehouse master plan to support the corporation's overall logistics strategy. In the second book in the Logistics Management Library, World-Class Warehousing and Material Handling will address: customization and countrification; information technology in warehousing; warehouse performance analysis; the role of the warehouse in the supply chain; warehouse expansion and contraction planning. World-Class Warehousing and Material Handling will integrate both global and e-commerce issues and examples throughout the text. The author's consulting and teaching experience places him in the position to draw on his wide experience to present numerous case studies and best practices throughout the book. In the end, this book will help the reader to develop a comprehensive warehouse strategy to reduce costs and increase quality.

Customer Reviews:

4 out of 5 stars Great overview of concepts.......2004-06-20

I found the book helpful in learning some basics of warehousing. I appreciated the overview of various types of equipment and racking. The book focuses more on distribution systems but I found many of the concepts can be applied to MRO warehousing(zoning and slotting in particular)with some tweaking.

2 out of 5 stars World-Class Warehousing and Material Handling.......2004-02-02

Interesting overall view for beginners in warehousing. It has a superficial treatment on very critical issues such as receiving and putaway. Also it's so focused on order picking (the author's experience) that provides an unbalanced view of Distribution Centers. It doesn't address any type of raw material warehousing insights, it focused more on finished goods distribution centers. Limited applicability of the content.

4 out of 5 stars Good book on order picking methods.......2003-05-03

This book quickly covers the most common methods and equipment used to receive, move, store, pick, and ship materials within a warehouse environment. Much of the book focuses on the order-picking process, which makes it a good choice for fulfillment operations. Of particular interest is the detailed info on slotting as well as an objective discussion of the pros and cons of automation. The size of the book (only 233 pages) results in somewhat brief treatments of the various topics. On the plus side, this makes it a quick read for someone wanting to become familiar with warehouse operations, on the minus side you may find that you need to go to another resource to get more detailed info on a specific topic.
Entry Strategies for International Markets
Average customer rating: Not rated
    Entry Strategies for International Markets
    Franklin R. Root
    Manufacturer: Jossey-Bass
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 0787945714

    Book Description

    Sage Advice on Going Global

    Root's perspective is extremely insightful, and clearly the work of one who knows his topics from personal experience. It encapsulates what some of us have taken decades to learn through trial and error.
    --Larry D. Bouts, president, International Division, Toys-R-Us, Inc.

    The North American Free Trade Agreement, the new European common market, and the opening of Eastern Europe--among other recent geopolitical developments--have created unprecedented opportunities for American companies seeking to enter foreign markets. This guide offers executives practical advice, recently updated and expanded, on deciding which markets to enter, choosing a product for international distribution, designing an entry strategy, and developing an effective international marketing plan.
    Global Logistics and Distribution Planning: Strategies for Management
    Average customer rating: 4 out of 5 stars
    • Great basic understanding logistic system
    Global Logistics and Distribution Planning: Strategies for Management
    Donald Waters
    Manufacturer: CRC
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0849340772

    Book Description

    The fully revised new edition of this well known and respected book is characterized by the more international perspective it has taken on through contributions from internationally known authors and a final section on international logistics which examines in turn strategies for West and East Europe, the Far East and North America. Logistics has a key strategic role to play in the long-term plans of major companies, and is recognized as a vital part of every organization. To a large extent this crucial new role is due to an expanded view of logistics, which now includes all the activities related to the supply chain from initial suppliers through to final customers. This book provides a wealth of useful ideas and practical information on all the current and future trends in logistics and distribution. Written by a host of contributors drawn from industry, constancy and education, this book provides new insights into the most significant aspects of logistics, including: · developments in logistics · supply chain strategies · lean logistics · efficient customer response · logistics in different countries · partnering and strategic alliances · re-engineering the logistics function From logistics professionals, consultants, professors and students to managers from different backgrounds who want an appreciation of current trends in the subject, this book is essential reading. About the author: Donald Waters, a past member if the Institute of Logistics and currently a member of the Canadian Association of Logistics Management, has lectured weekly on logistics, operational research and management science, and has brought his academic career to fruition as Professor of Operations Management at the University Calgary, Canada. He is also the author of Operations Management in the Kogan Page Fast Track MBA Series. Features

    Customer Reviews:

    4 out of 5 stars Great basic understanding logistic system.......2000-04-07

    If you never know about logistic system, this is the great book.
    Harvard Business Review on Managing the Value Chain
    Average customer rating: 4 out of 5 stars
    • How to avoid or eliminate a "weak link"
    • Typical professor-speak BS
    • Compilation of HBR Articles
    • top notch
    • Harvard Business Review on Managing the Value Chain
    Harvard Business Review on Managing the Value Chain
    Carliss Baldwin , Kim B. Clark , Joan Magretta , Jeffrey H. Dyer , Marshall Fisher , and Donald V. Fites
    Manufacturer: Harvard Business School Press
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 1578512344

    Book Description

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    From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world.

    As technology and globalization have disrupted traditional operations along the supply chain, the relationship between suppliers, customers, and competitors has changed dramatically. Examining this issue from several strategic perspectives, Harvard Business Review on Managing the Value Chain outlines key ideas and provides guidance for incorporating shifts in the value chain into your strategic outlook. A Harvard Business Review Paperback.

    Customer Reviews:

    5 out of 5 stars How to avoid or eliminate a "weak link".......2007-08-22


    This is one in a series of several dozen volumes that comprise the Harvard Business Review Paperback Series. Each offers direct, convenient, and inexpensive access to the best thinking ("ideas with impact") about the given subject in articles originally published by the Harvard Business School Review. I strongly recommend all of the volumes in the series. The individual titles are listed at this Web site: www.hbsp.harvard.edu. The authors of various articles are among the world's most highly regarded experts on the given subject. Each volume has been carefully edited. Supplementary commentaries are also provided in most of the volumes, as is an "About the Contributors" section that usually includes suggestions of other sources that some readers may wish to explore.

    In this volume, the reader is provided with eight articles whose authors provide a variety of perspectives on managing the value chain. Given when they first appeared in the HBR (1993-1998), some but remarkably little of the material is dated. Here are brief excerpts from the Executive Summaries of two articles:

    "As businesses as diverse as auto manufacturing and financial services move toward modular designs, the authors say, competitive dynamics will change enormously. No longer will assemblers control the final product: suppliers of key modules will gain leverage and even take on responsibility for design rules. Companies will compete either by specifying the dominant design rules (as Microsoft does) or by producing excellent modules (as does disk drive maker Quantum does)." Managing in an Age of Modularity," Carliss Y. Baldwin and Kim B. Clark

    "In today's fast-changing competitive environment, strategy is no longer a matter of positioning a fixed set of activities along that old industrial model, the value chain. Successful companies increasingly do not just add [begin italics] value [end italics], they [begin italics] reinvent [end italics], it. The key strategic task is to reconfigure roles and relationships among a constellation of actors - su0pplers, partners, customers - in order to mobilize the creation of value by new combinations of players." From Value Chain to Value Constellations: Designing Interactive Strategy, Richard Normann and Rafael Ramirez

    I also want to include a brief portion of Joan Magretta's interview of Victor Fung. He later develops many of his thoughts in greater depth in a book, Competing in a Flat World, co-authored with Yoram (Jerry) Wind. Fung is Group Chairman of Li & Fung, Hong Kong's largest export trading company.

    Magretta: "Can you give me an example of how you reach into the supply chain to shorten the buying cycle?"

    Fung: "We come in and look at the whole supply chain. We know the Limited is going to order 100,000 garments, but we don't know the style or colors yet. The buyer will tell us that five weeks before delivery. The trust between us and our supply network means that we can reserve undyed yarn from the yarn supplier. I can lock up capacity at the mills for the weaving and dying with the promise that they'll get an order of a specified size; five weeks before delivery, we will let them know what colors we want. Then I say the same thing to the factories. `I don't know the product specs yet, but I have organized the colors and the fabric and the trim for you, and they'll be delivered to you on this date and you'll have three weeks to produce so many garments.'...It's all about flexibility, response time, small production runs, small minimum-order quantities, and the ability to shift direction as the trends move."

    These brief excerpts are representative of the thrust and flavor of all of the material provided in this volume. Of course, before managing a value chain, it is first necessary to design and then establish one that is most appropriate to the given organization. For cutting-edge thinking on that, I highly recommend Enterprise Architecture as Strategy: Creating a Foundation for Business Execution by Jeanne W. Ross, Peter Weill, and David Robertson as well as Dean R. Spitzer's Transforming Performance Measurement: Rethinking the Way We Measure And Drive Organizational Success and Richard Ogle's Smart World: Breakthrough Creativity and the New Science of Ideas.

    2 out of 5 stars Typical professor-speak BS.......2003-07-09

    I have a degree in Supply Chain Mgmt and I now work as a Supply Chain Consultant for a company in Atlanta. I picked up this book for useful tips and strategy and I was dissapointed with its contents. Its full of professor-speak BS, all the buzzwords and hip MBA slogans, but its short on anything that's practical. I would have enjoyed this book if were still a wet-behind-the-ears undergrad, real world experience makes cute catchprases and lofty anecdotes irrelevant.

    4 out of 5 stars Compilation of HBR Articles.......2002-11-20

    Excellent stuff... its just that I didn't realize that it was a compliation of HBR articles (which I already owned).
    - Modularity
    - Li & Fung Hong Kong
    - Chrysler Keiretsu
    - Trust in Retail
    - The Right Supply Chain
    - Make your dealers your partners
    - Value chain constellation
    - Lean Production

    5 out of 5 stars top notch.......2000-11-11

    Once again, HBR has produced an accessible book that highlights the forefront of ideas of the value chain. The best part of books in this series is that you don't have to commit to reading the whole book at one time. You can pick up the book when you have time and read a whole case and feel like you are still able to add to you strategy knowledge.

    5 out of 5 stars Harvard Business Review on Managing the Value Chain.......2000-08-04

    Excellent cases.If you are an operations professional, you'll study, learn and live by whats discussed here. There are a couple of examples that seem dated here, but that is to get the fundamentals right and I dont complain! I am a believer in HBR and this one again goes on to prove why.
    Designing and Managing the Supply Chain: Concepts, Strategies, and Cases w/CD-ROM Package
    Average customer rating: 4.5 out of 5 stars
    • A good choice for a beginning text
    • Outstanding Phenomenon
    • Finally something you can read and enjoy
    • I needed something more concise
    • The definitive book on supply chain management
    Designing and Managing the Supply Chain: Concepts, Strategies, and Cases w/CD-ROM Package
    David Simchi-Levi , Philip Kaminsky , and Edith Simchi-Levi
    Manufacturer: McGraw-Hill/Irwin
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0072357568

    Book Description

    It is not surprising that many companies are involved in the analysis of their supply chains. Most textbooks do not include models and decision support systems robust enough for industry. DESIGNING AND MANAGING THE SUPPLY CHAIN: Concepts, Strategies, and Cases discusses these problems, models and concepts at that appropriate level. While many core supply chain management issues are interrelated, the authors have tried, when possible, to make each chapter as self contained as possible, so that the reader can refer directly to chapters covering topics of interest. Each chapter utilizes case studies and numerous examples. Mathematical and technical sections can be skipped without loss of continuity. The book also contains two software packages, the Computerized Beer Game and the Risk Pool Game which help illustrate many of the concepts discussed.

    Customer Reviews:

    4 out of 5 stars A good choice for a beginning text.......2006-07-06

    I have this book as my text in the Business program at the University of Phoenix. I am not a supply chain manager and do not aspire to be, but it is a required course. Some of the math is a bit daunting (the phrase "using simple calculus" is an oxymoron to many) but even without knowing calculus the case studies and discussions convey the fundamentals effectively.

    Visually, the book is also good, with a layout and graphic design that makes reading easier and not at all a strain on the eyes. That might not seem important when you are shopping for a text, but when you are reading the third chapter of the day sometime between supper and midnight, it will!

    5 out of 5 stars Outstanding Phenomenon.......2006-05-10

    Words can not explain how much this book is valuable. Its pragmatic approach to supply chain is wonderful. I am sure any reader will have the same idea after reading this book. I really appreciate this great job. Special thanks to the authors.

    5 out of 5 stars Finally something you can read and enjoy.......2005-05-10

    This book one of the rarest ocasions in SCM field when you read a book and enjoy its contents to the fullest. I agree with ine of the other reviewers that this is one of the BEST books about SCM. I highly recomend it as one of MUST have SCM books.

    3 out of 5 stars I needed something more concise.......2003-02-10

    Good as a text book for an MBA program but I needed something concise and clear. I'll keep looking

    5 out of 5 stars The definitive book on supply chain management.......2003-01-17

    The 1st edition of this book, authored by three leading scholars and consultants in the important, fast developing field of supply chain management, won several awards and high critical acclaim from professional associations, scholars, and managers.

    The 2nd edition has addressed the few gaps in the the original edition, noticed mainly by by those who, like me, used the book to teach university level courses. Thus, in the new edition, anything complex (especially, quantitative ideas) is explained even more clearly and thoroughly than in the 1st edition. The managerial implications of research findings are spelled out even better, with more examples. Short, insightful discussion questions have been added following each chapter, and there are several new, interesting case studies in several chapters. Valuable new material has also been added, e.g., research findings and examples on how to design win-win supply chain contracts, and up-to-date material on the impact of e-commerce and information technology on supply chain management.

    This book will be of value to all managers, but probably most to managers at middle and senior levels, as it provides a clear, coherent view of the entire subject while emphasizing strategic and tactical level decisions and planning. The authors have made a truly important contribution to the understanding and practice of supply chain management.
    Values Sell: Transforming Purpose Into Profit Through Creative Sales and Distribution Strategies (Social Venture Network)
    Average customer rating: 5 out of 5 stars
    • Excellent guide to doing socially responsible business
    Values Sell: Transforming Purpose Into Profit Through Creative Sales and Distribution Strategies (Social Venture Network)
    Nadine A Thompson , and Angela E Soper
    Manufacturer: Berrett-Koehler Publishers
    ProductGroup: Book
    Binding: Paperback

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    2. Growing Local Value: How to Build Business Partnerships That Strengthen Your Community (Social Venture Network) Growing Local Value: How to Build Business Partnerships That Strengthen Your Community (Social Venture Network)
    3. Marketing That Matters: 10 Practices to Profit Your Business and Change the World (Social Venture Network) Marketing That Matters: 10 Practices to Profit Your Business and Change the World (Social Venture Network)
    4. Values-Driven Business: How to Change the World, Make Money, and Have Fun (Social Venture Network) Values-Driven Business: How to Change the World, Make Money, and Have Fun (Social Venture Network)
    5. Reposition Yourself: Living Life Without Limits Reposition Yourself: Living Life Without Limits

    ASIN: 1576754219

    Book Description

    Sales and distribution are the lifeblood of any business — socially responsible businesses are no different. To make a difference in the world, a business has to make its product or service available and get the public to buy it. But how can one compete with businesses for which the bottom line is the only measure of success? You need to get creative! In this practical and inspiring guide, Nadine Thompson and Angela Soper draw on real-world examples to show how a values-driven business can establish a foundation from which innovative sales and distribution strategies naturally flow. They lay out concrete steps for communicating a powerful, motivating vision for the business, and for designing sales and distribution strategies that fit the needs, interests, and habits of the target customer. Values Sell will help any socially conscious entrepreneur develop competitive sales and distribution strategies while staying true to his or her distinctive mission.

    Customer Reviews:

    5 out of 5 stars Excellent guide to doing socially responsible business.......2007-04-23

    Today, more and more business leaders are beginning to realize that it's not enough to just make a buck, but that their business legacy should be something more -- something that does lasting good for customers and communities. In their book, Values Sell, authors Nadine Thompson and Angela Soper provide numerous real-world examples of companies -- including Tom's of Maine, Seventh Generation, Honest Tea, and many others -- that are living their values, making a good profit, and transforming people all at the same time. If you're a business owner, executive, or manager wondering how to turn your purpose into profit, this is the book for you. And if you're an employee who hopes to influence your own company and move it in a more socially responsible direction, this too is the book for you. Highly recommended.
    Sourcing in China: Strategies, Methods and Experiences
    Average customer rating: Not rated
      Sourcing in China: Strategies, Methods and Experiences
      Guido Nassimbeni , and Marco Sartor
      Manufacturer: Palgrave Macmillan
      ProductGroup: Book
      Binding: Hardcover

      Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
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      1. Global Sourcing: Opportunities for the Future China, India, Eastern Europe  How to Benefit from the Potential of International Procurement Global Sourcing: Opportunities for the Future China, India, Eastern Europe How to Benefit from the Potential of International Procurement
      2. The Sourcing Solution: A Step-By-Step Guide to Creating a Successful Purchasing Program The Sourcing Solution: A Step-By-Step Guide to Creating a Successful Purchasing Program
      3. Lean Supply Chain Management: A Handbook for Strategic Procurement Lean Supply Chain Management: A Handbook for Strategic Procurement

      ASIN: 1403998558
      Release Date: 2006-09-19

      Book Description

      Global competition requires a global approach to sourcing activities and China now constitutes one of the most attractive sourcing regions. This book highlights the inducements, advantages and obstacles faced by the enterprises in the development of a sourcing channel in China. A taxonomy of the various sourcing typologies is proposed and a normative model is described that, on the basis of some discriminating variables, suggests the most suitable sourcing choice. The book examines the paths leading to an effective sourcing channel and International Purchasing Office in China, providing concrete examples of successful sourcing experiences.

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      8. The Pre-Foreclosure Real Estate Handbook: Insider Secrets to Locating and Purchasing Pre-Foreclosed Properties in Any Market
      9. The Pre-Foreclosure Real Estate Handbook: Insider Secrets to Locating and Purchasing Pre-Foreclosed Properties in Any Market
      10. The Renewable Energy Handbook: A Guide to Rural Energy Independence, Off-grid And Sustainable Living

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