Average customer rating:
- Great for the in dept look at a well run warehouse.
- This is a must....
- Great warehousing and material handling book
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Warehouse Distribution and Operations Handbook (McGraw-Hill Handbooks)
David E. Mulcahy
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ASIN: 0070440026 |
Book Description
The Handbook provides a step-by-step approach to reducing operating costs, enhancing inventory control, increasing profits, improving customer satisfaction, and controlling assets. In addition, the book fully examines and evaluates the array of practices, methods, equipment applications, and current technology that contribute to the effective operation of any type of warehouse--including industrial, mail order, and retail facilities. Whether remodeling an existing facility or building a new one, readers of Warehouse Distribution and Operations Handbook will explore a broad range of topics, including: logistical and strategic considerations affecting operating costs and customer service; layout and product flow options that affect productivity and handling costs; estimating costs, writing specifications, reviewing bids, and administering contracts; loss prevention, maintenance, and sanitation functions; employee standards, productivity programs, and annual expense budgets. In addition, the Handbook provides comprehensive information on carton handling. . .vertical and horizontal materials-handling systems. . .inventory control. . .site selection. . .private, public, and contract warehousing. . .receiving and shipping. . .stackables and unstackables. . .automated systems. . .and more.
Customer Reviews:
Great for the in dept look at a well run warehouse........2007-09-23
Great for the in dept look at a well run warehouse. Has all the details to help you start or clean-up an operation and help it run like a well oiled machine.
This is a must...........2006-10-30
This book is a must for ANY professional working in the finished-goods/products Fulfillment/Distribution world. If your work and responsibilities span anywhere within a FC/DC, you should pick up this book. For less than one hundred bucks, you get one of the best written, concise handbooks I have ever encountered.
It's very important to note that this is not just a dictionary-like handbook, but rather a book that is actually easily readble and enjoyable. It is not for novices, but for anyone with some level of experience, the book comes to life and will help you build depth.
I work for a major e-retailer that disbributes products to end customers. Having worked many years here and picking up most of the know-how from experience alone, I am now questioning why our learning dept doesn't have the insight to make this book a "required" manual for all when we first started. It is excellent and provides great explanations and applications .
Buy it. If I ran a DC/FC, this is a must read for all my mgrs and jr mgrs.
Great warehousing and material handling book.......2003-05-03
This is the best book I've ever found on material handling and warehouse storage. Though a little pricey, this book has content that makes it well worth the cost. Extensive detail on material handling and storage equipment. Also has separate chapters dedicated to small item warehouses, case-pick warehouses, and pallet warehouses.
Anyone designing a new warehouse or redesigning an existing one should read this book.
Book Description
Notable changes occurring in the global marketplace since the publication of the first three editions of this book (1982, 1987, and 1993) have included e-commerce and widespread use of the Internet, growth of supply chain management, a continued explosion of computer and information technology worldwide, development of 24-hour markets with many organizations operating worldwide, and a continued corporate emphasis on quality and customer satisfaction. Trade agreements such as North America Free Trade Agreement (NAFTA), European Union, ASEAN and Mercosur have enabled corporations to implement regional, if not entirely global, logistics strategies. The fourth edition of Strategic Logistics Management has been significantly expanded to reflect these and the many other changes that have occurred, as well as to include state-of-the-art logistics information and technology. The basic tenets of the previous editions have been retained, but new material has been added to make the book more managerial, integrative, and "cutting edge." Strategic Logistics Management is still the only text that takes a marketing orientation and views the subject from a customer satisfaction perspective. While emphasizing the marketing aspects of logistics, it integrates all of the functional areas of the business as well as incorporating logistics into supply chain management. This book has been extensively revised and updated in the areas of technology, global coverage, and transportation. This book features brand new chapters on Supply Chain Management (Ch 2) and Measuring and Selling the Value of Logistics (Ch 17).
Customer Reviews:
Fourth Edition Selected for Graduate Course.......2002-03-12
I reviewed six different texts in preparing for a graduate level course in International Logistics at Baruch College before deciding on Stock and Lambert's Fourth Edition. This text combines currency, and breadth and depth in a way that is most relevant to the manner in which I wish to conduct the class. It provides a useful and usable reference to the students after the course is completed. Furthermore, the related web site has been very helpful in utilizing this text. I will complement the text for certain modules (i.e., E-Commerce, Culture Change, Logistics as a Career). One always needs, no matter who the author, to provide relevant current material from other sources. A big thanks goes to Stock and Lambert for this text.
Excellent Logistics Textbook.......2002-02-13
I have used this book as the primary text for my Supply Chain Management class at the College of New Jersey. My students are Junior and Senior undergraduate level students in the School of Business. The book provided excellent coverage of all major aspects of the logistics discipline.
I believe that the book would also be appropriate at the graduate school level. There are excellent case studies that can be expanded into worthwhile class discussions or projects.
The supplemental material for instructors is very helpful in preparing for lectures.
Useful concepts, but outdated in nature.......2000-07-30
I used this textbook for a recent college course. I was very disappointed because the book was published in 1992 when the computer was a novel concept "for the future of logistics management". If you can get by this "minor" point, there are other good points to be learned in warehousing and inventory managment that are useful. In short: A good reference book.
Only good as a reference book.......1999-10-04
This is not so much a text book for students, but rather a cook book for consultants. I found it boring to read and very superficial. But, as a reference guide in your professional carrier, it is probably quite useful.
This is definitely for the mathematically minded logistician.......1998-10-18
This book focusses on each and every aspect of Logistics management starting from generating an order for a product/commodity right through the manufacturing process, waehousing, inventory management, transportation and customer service. It goes into a little more detail when it comes to inventory management incorporating some basic mathematics and algorithms. It explains each and every step of the logistics "supply chain" process with great detail and finesse. This book can almost (not entirely) replace a swag of other logistics books within its genre. A perfect text for any logistics/industrial engineering curriculum.
Book Description
Supply Chain Management concerns organizational aspects of integrating legally separated firms as well as coordinating materials and information flows within a production-distribution network. The Enterprise Resources Planning (ERP) systems being used for transaction handling and order execution in most firms today have been supplemented by Advanced Planning Systems (APS) for coordinating flows, exploiting bottlenecks and keeping due dates. Various optimization techniques can be applied by APS to improve plans according to business targets. This book provides insights regarding the concepts underlying APS. Special emphasis is given to modelling supply chains and implementing APS in industry successfully. Understanding is enhanced through the use of case studies as well as an introduction to the solution algorithms used. The second edition contains a considerable quantity of new material, especially a novel chapter on collaborative planning.
Customer Reviews:
Advanced Planning.......2006-06-24
Any review of supply chain management in general has to begin with Michael Porter's 1985 (now available in a 1998 edition) best seller "Competitive Advantage." For software, one would begin with Christopher Koch's "The ABCs of Supply Chain Management" where he states "Supply chain management software is possibly the most fractured group of software applications on the planet. . . . No one has a complete package." and then move on to the EDIGuys "Supply Chain Information Systems" for specifics on the background, buzz, and hype. But, if you are interested in applying modelling and associated quantitative methods (Advanced Planning) to the supply chain management paradigm, then there is probably no better place to begin than Stadtler and Kilgers book. They lead you through concepts to implementation with six case studies from various industries. And, the supplementary material covering forecast methods, linear and mixed integer programming, genetic algorithms, and constraint programming is invaluable.
Contents.......2005-10-09
For the ones who are interested
PART I. Basics of supply chain management
1. Supply chain management - An overview
1.1 Definitions
1.2 Building blocks
1.3 Origins
2. Supply chain analysis
2.1 Motivation and goals
2.2 Process modelling
2.3 Performance measurement
2.4 Inventory analysis
3. Types of supply chains
3.1 Motivation and basics
3.2 Functional attributes
3.3 Structural attributes
3.4 Example for the consumer goods industry
3.5 Example for the computer assembly
4. Advanced Planning
4.1 What is Planning
4.2 Planning tasks along the supply chain
4.3 Examples of type-specific planning tasks and planning concepts
PART II. Concepts of advanced planning systems
5. Structure of advanced planning systems
6. Strategic network planning
6.1 Components of the strategic network design problem
6.2 Review of models in the literature
6.3 Modelling strategic supply chain design
6.4 SNP Modules in advanced planning systems
6.5 Conclusions
7. Demand planning
7.1 A demand planning framework
7.2 Statistical forecasting techniques
7.3 Incorporation of judgmental factors
7.4 Additional features
8. Master planning
8.1 The decision situation
8.2 Model building
8.3 Generating a plan
9. Demand fulfilment and ATP
9.1 Available-to-promise
9.2 Allocated ATP
9.3 Order promising
10. Production planning and scheduling
10.1 Description of the decision situation
10.2 How to proceed from a model to a production schedule
10.3 Model building
10.4 Updating production schedules
10.5 Number of planning levels and limitations
11. Purchasing and material requirements planning
11.1 Basics of material management planning
11.2 Generation and timing of uncritical orders
11.3 Quantity discounts and supplier selection
12. Distribution and transport planning
12.1 Panning situations
12.2 Models
13. Coordination and integration
13.1 Coordination of APS modules
13.2 Integration of APS
13.3 Supply chain event management
14. Collaborative planning
14.1 Introduction
14.2 Types of collaborations
14.3 A generic collaboration process
14.4 Software support
PART III. Implementing advanced planning systems
15. The definition of a supply chain project
15.1 Supply chain evaluation
15.2 Supply chain potential analysis
15.3 Project roadmap
16. The selection process
16.1 Creation of a short list
16.2 APS requirements
16.3 Implementation and integration
16.4 Post-implementation effort and support model
17. The implementation process
17.1 The APS implementation project
17.2 Modelling phases of an APS-project
PART IV. Actual APS and case studies
18. Architecture of selected APS
18.1 i2 Technologies - i2 Six.One
18.2 Peoplesoft - EnterpriseOne Supply chain planning
18.3 SAP - APO
19. SCM in a pharmaceutical company
19.1 Case description
19.2 Objectives of project
19.3 Planning process
19.4 Results and lessons learned
20. Food and beverages
20.1 Case description
20.2 Aim of the project
20.3 Model building in Peoplesoft Strategic Network Optimization
20.4 Implementing the Master Planning Model
20.5 Results and lessons learned
21. Computer assembly
21.1 Description of the computer assembly case
21.2 Scope and objectives
21.3 Planning process in detail
21.4 Summary and lessons learned
22. Demand planning of styrene plastics
22.1 Description of the supply chain
22.2 The architecture of the planning system
22.3 Model building with SAP APO Demand planning
22.4 The demand planning process of the styrene plastics division
22.5 Concluding remarks
23. Semiconductor manufacturing
23.1 Case description
23.2 Objectives of project
23.3 Model building with i2 Factory planner
23.4 Lessons learned
24. Scheduling of synthetic granulate
24.1 Case description
24.2 Objectives
24.3 Modelling the production process in APO PP/DS
24.4 Planning process
24.5 Results and lessons learned
PART V. Conclusions and outlook
25. Conclusions and outlook
PART VI. Supplement
26. Forecast methods
26.1 Forecasting for seasonality and trend
26.2 Initialization of trend and seasonal coefficients
27. Linear and mixed integer programming
27.1 Linear programming
27.2 Pure integer and mixed integer programming
27.3 Remarks and recommendations
28. Genetic algorithms
28.1 General idea
28.2 Population and individuals
28.3 Evaluation and selection of individuals
28.4 Recombination and mutation
28.5 Conclusions
29. Constraint programming
29.1 Overview and general idea
29.2 Constraint satisfaction problems
29.3 Constraint propagation
29.4 Search algorithms
29.5 Concluding remarks
A very broad view of Supply Chain Management and APS.......2002-01-14
This book will give every reader a very good view of the Supply Chain Management concepts. It will take the reader from the Strategic point of view, through the Demand Planning Systems to the Advance Planning Systems. A very good book to put every concept into a global perspective, with some case studies that will help the reader to make the transition from the theory to the pratical aspect of Supply Chain Information Systems.
State-of-the Art thinking on Supply Chain Management.......2001-10-11
I was pleasantly surprised and impressed with the high quality and standard of the book, Supply Chain Management and Advanced Planning. It reflects state-of-the-art thinking as well as current views, and contains up-to-date case studies of supply chain management and advanced planning systems. There is no doubt that the authors are working at the cutting edge of the supply chain management field. They show intimate knowledge of practical advanced planning applications as well as implementation issues around a variety of commercially available software systems.
Recent information technology developments have changed modern manufacturing organizations dramatically. We have witnessed the introduction of Enterprise Resource Planning (ERP) systems, such as SAP and BAAN, aimed at integrating internal processes in an organization. These systems cut across multiple functional areas and provide a corporate wide database with all the relevant data of an organization. Many believed that these systems would address all the problems and lead to drastic improvements of business performance. This focus on internal processes, however, was not sufficient since, in a sense, it was not able to cope with the exceptions and with the variability that confront organizations on a daily basis. State-of-the-art planning procedures, provided by Advanced Planning Systems (APS), are required to allow organizations to reduce the amount of exceptional situations. An APS exploits the environment created by ERP systems and this has created major breakthroughs in enterprise wide planning. The impact has spread wider to collaborative planning amongst supply chain partners. This book is devoted to Advanced Planning Systems, the concepts underlying these, the current limitations of APS, how it links and interacts with ERP systems, what is required for successful implementation, etc. Through using, testing and implementing APS modules developed by companies such as i2 Technologies, J.D. Edwards and SAP A.G., the authors gained many insights. Practical real-world experiences are captured in the various chapters of the book.
This book covers an immense quantity of Supply Chain Management material. It is presented in a logical and easily understandable way. Here and there it is obvious that the authors are not fully comfortable with English but it is not very distracting. The book is comprehensive and the different aspects of supply chain management are outlined in great detail. I found the book a real pleasure to work through. What impressed me most was the ease with which the authors of the various chapters dealt with complex and sometimes very interrelated supply chain aspects. From a personal point of view, the emphasis on quantitative tools to assist and improve planning was very encouraging. This is something that is not recognized and appreciated enough. This book is a must for every logistics professional. Buying this book will be a worthwhile investment!
Good reference for advance supply chain management analyst.......2001-07-26
It is very good reference for all analyst to have this book. It explain the detail configuration to achieve optimum supply chain effectiveness. At the end of this book, it introduces also solutions for advance planning by several high-end vendors such as J.D. Edwards etc.
Book Description
Modern warehouse and distribution systems constitute highly complex nodes within the value-added supply chain and have to meet a variety of requirements with regard to time, costs and quality. The efficient operation of such systems is a continuous challenge for anyone in charge. Recent developments of advanced computer-based control technologies have contributed to development of the necessary control and management systems called Warehouse Management Systems (WMS). Nevertheless, due to the high complexity, users often find it hard to handle WMS. The design, choice and operation of a WMS requires extensive know-how and experience because of the large variety of solutions and system requirements. This book gives an overview of possible solutions which help readers to make the right choice. It presents the background and potential, but also the risks and strategies to handle them. It sets the basis for comparisons for all those readers who are responsible for the evaluation and specification of warehouse management systems. Furthermore, it is meant as basic support for students and interested beginners. This book is based on practical knowledge without neglecting the basic context or assuming special technical knowledge. Some basic processes and technologies that are required for a better understanding are described in detail. System-developers will find some new ideas when problems and limits of current developments are discussed. New approaches with regard to the structure and design of WMS are presented.
Readers can expect a simple and well-documented explantion of WMS based on the open-source initiative myWMS. The software can be operated on a common PC independent of the platform and without any obligatory user login data. Thus, the operation, function and benefits of a WMS can be visualized.
Book Description
Most books on inventory theory use the item approach to determine stock levels, ignoring the impact of unit cost, echelon location, and hardware indenture.
Optimal Inventory Modeling of Systems is the first book to take the system approach to inventory modeling. The result has been dramatic reductions in the resources to operate many systems - fleets of aircraft, ships, telecommunications networks, electric utilities, and the space station.
Although only four chapters and appendices are totally new in this edition, extensive revisions have been made in all chapters, adding numerous worked-out examples. Many new applications have been added including commercial airlines, experience gained during Desert Storm, and adoption of the Windows interface as a standard for personal computer models.
Customer Reviews:
Excellent Technical Book.......2005-09-08
Great Book for PhD students and Master's students, or managers wishing to understand this topic. Sherbrooke really cuts through the technical side of scholarly papers and gives the reader the important facts pertaining to inventory problems. Don't expect a full Inventory text book. He focuses on low demand spare parts systems. Excellent
Thorough treatment of multi-echelon,multi-indenture models........1999-06-24
Excerpted from the original Logistics Spectrum review by Dr. Jezdimir Knesevic, 1993
The book is written for the logistician who is concerned with the achievement of the required operational availability of systems, and whose main objective and responsibility is to make decisions related to inventory items, item location and investment in spares. The optimization methodology developed considers trade-offs between stock at the operating locations and supporting depots (also called the multi-echelon problems), and between stock levels for an item and its sub-items (also called the multi-indenture problems). All models developed are on an analytical nature, which provides the decision-maker with an efficient tool for the determination of optimal stockage policies.
The philosophical concepts of the book are addressed in Chapter 1, followed by the corresponding mathematical techniques in Chapter 2. Chapter 3 covers the mathematics related to the joint optimization of stock levels at operating and stockage/supporting bases. The estimation of demand rates that do not stay constant is considered in Chapter 4, where the negative binomial is used as a model, together with models that are based on the Poisson distribution (variance-to-mean ratios equal to one). The mathematics for a multi-echelon, multi-indenture optimization are developed in Chapter 5. The problem concerning periodic resupply for repairable items is addressed in Chapters 6 and 7. The associated concept is subsequently illustrated through an example application related to the Space Station Freedom. The main subject of Chapter 8 is the cannibalization problem and the associated mathematics. The last chapter, Chapter 9, of the textbook is dedicated to practical real-world problems relating to modeling and application of models, where both advantages and disadvantages are analyzed.
Undoubtedly, a book of of such great integrity deserves a place on the shelf or any person, library, or organization whose interests lie in the domain of inventory theory and its application to complex systems.
Product Description
Maximizing Your Supply Chain provides a simple yet comprehensive explanation of how to use Microsoft Axapta in manufacturing and distribution firms. Describing usage in a wide variety of environments and illustrated with numerous case studies, it covers how the entire system fits together to coordinate supply chain activities within the company and with business partners. It explains the integration with E-commerce capabilities and with relationship management, service management, and accounting applications. Written for those individuals that are considering or currently using Microsoft Axapta, it enables readers to focus on distribution or manufacturing environments (or both) and on single-site or multi-site operations. For those involved in system selection, Maximizing Your Supply Chain provides a vision of an integrated system and helps evaluate system fit and needed customizations. For those involved in system implementation, it can help accelerate and broaden the learning process, suggest changes to improve system usage, reduce resistance to change, and reduce implementation costs and time.
Customer Reviews:
Excellent Handbook for Dynamics AX.......2007-09-05
This is a must have book for any company or consultant wishing to use Dynamics AX to control their supply chain.
This will not teach you everything about Dynamics AX. It will supplement and expand the theory gain from existing training material. This will help you turn the theory into a practical ERP solution.
Just My Thoughts.......2007-07-08
My thoughts are:
1. The book provides a great introduction to how ERP systems work from a Supply Chain perspective. That said, much of the content is generalized and could apply to any respectable ERP.
2. The style is good - written for non-technical folk. So, this is fine from a general user standpoint but nowhere near the depth required for a serious, experienced developer.
3. The one thing I found seriously lacking was sufficient screenshots. One of the great strenghts of AX is the user-friendliness of the GUI and the ease of navigation. This is well described but pictures would be better.
4. The focus is clearly on supply chain aspects. This is fine - but - this precludes addressing other fundamental modules such as Financials. I feel to get a clear picture the reader really needs to understand the connection between an operational transactions and (say) the General Ledger. To be fair - the focus was stated up front by the author.
5. I must admit, that I did not get a good feel for the underlying business processes in play within AX. However, the descriptions of some of the key principles were good e.g. item dimensions.
6. Overall, the book does what it sets out to do but having played with AX 4.0 I really feel that the book does not do it justice. Having used or evaluated about 20 ERP systems, AX 4.0 provides outstanding value for such a sophisticated and elegantly architectured product.
Anyway - there you go.
Steve McEneany
President
Steelnet Solutions Inc.
Vancouver
Great book.......2007-04-17
This is a great book. It is very well written and meets the objectives of three different groups - prospective users, current users, and consultants - so they can derive great value.
I have done lot of training in Dynamics Ax and often times I find users finding it difficult to come to terms with some of the fundamental concepts. This book does a great job of thoroughly explaining some of the most difficult concepts with right level of content.
Another area that I found could be beneficial was the case studies. They allow a reader to picture the material just read in a real life situation which goes a step further than most books or product help.
Overall a great book and a handy reference.
by Artem Popov, Expert-Siberia magazine.......2006-02-13
The leading world-famed guru in automation of business-processes Scott Hamilton shows us the tendencies and problems of ERP-market. May be he is not so popular as his colleagues - marketing and management experts. But the concept of ERP penetrated in our life not long ago and the professor Scott Hamilton has been investigating ERP10 years more than this term exists. His fundamental knowledge and large experience are priceless. And he is sharing them with the readers openly.
Great insight in the world of Supply Chain.......2005-11-20
The book combines great experience in the business issues with the capability of Axapta to solve these issues.
It shows deep knowledge of how to understand business problems and how to explain how to solve these, based on a advanced business system.
A great contribution to understanding Supply Chain and Axapta.
Book Description
A definitive roadmap for implementing effective supply chain management
Strategic sourcing redefines the traditional approach to buying and using materials and services. Purchasing and supplier programs are receiving substantial attention in current professional literature, but there is little information on implementing supplier strategies and techniques.
Harnessing Value in the Supply Chain offers a specific, step-by-step approach to the strategic sourcing process, developed by the author at Southern California Edison. This unique reference provides expert guidance on designing, launching, executing, evaluating, and maintaining a sourcing project. It includes illustrations, examples, and templates for immediate use. Finally, supply chain management and strategic sourcing are presented in a usable, comprehensive, and cost-effective framework.
To illustrate this approach, the book describes the experience of Southern California Edison, a utility company that achieved $150 million in annual cost reduction through a strategic sourcing program. The story is told from the perspective of the people who led the revolutionary change at SCE, as wellas the suppliers. A detailed method on how to duplicate SCE's success is included in the book.
This book is unique in that it fully traces a strategic sourcing initiative from conception to implementation-and it is the only book that documents the SCE story. Harnessing Value in the Supply Chain is a powerful tool that will help organizations optimize their resources and develop relationships to sustain effective supply chain management.
Customer Reviews:
this book is not to confuse readers.......2005-02-12
I'm a Chinese reader. Based on my experience, the importance of supply chain is yet to be recognized and I can hardly find any good books on subject of supply chain. Many of the books are to confuse readers. I'm more than delighted when I got a chance to read this book and aha, this is the one I've been looking for for a long time. It's simple, easy to understand and talk the real thing. I strongly believe that managers working in the field of supply chain will benefit from this book by conceptualizing and having a broader and higher view of their working model and practice.
Another Tremendous Synthesis of a Complex Subject.......2003-10-29
Many years ago, I picked up Taylor's _Object Technolog: A Manager's Guide_. I choose it, not because I didn't have the techical background to read the deep engineering treatments of the same topic, but because I wanted to save myself the time of ponderously sifting through arcane details to identify the key issues and important problems. With the invaluable map provided by that book, I was able to explore the details relevant to my circumstances much more efficiently. It was such a good map, that I kept copies in my briefcase to give to clients who needed the same type of conceptual guidance to wrap their heads around what was something of a revolution at the time.
_Supply Chains: A Manager's Guide_ is the same type of indispensable guide for navigating the world of supply chains. In the interests of full disclosure, I was one of the editorial reviewers of this book and Taylor was kind enough to take some of my suggestions. However, I read through several iterations and could have begged off at any point, but every iteration delivered new value. I've helped architect supply chain management software and have a fairly extensive background in the mathematic techniques used in supply chain analysis, so there weren't many individual facts in the book that I didn't already know. It was the orchestration of these facts and the conceptual synthesis that kept me reading every revision.
Even though I knew the facts, the book helped me see relationships that I'd missed and develop a higher level understanding of the challenges. This process inspired several good software product ideas. Moreover, I suddenly understood how I should be explaining these concepts to my clients. No doubt, copies of this book will also find their way into my briefcase for distribution.
This book won't improve on expert-level knowledge. In fact, I was amused to see one of the other reviewers here, who appeared to be such an expert, confuse Taylor with another author of the same name who focuses on detailed supply chain methdologies. But experts would do well to use it as an example of how to explain the topic to the very large audience of non-experts who need to understand how to improve the execution of supply chains they particpate in every single day. Of course, members of this vast pool of supply chain participants can just go directly to the source and read this book.
Taylor delivers again........2003-10-21
A decade ago, I came across one of David Taylor's books on object technology. At the time, I had written and consulted on the topic extensively. However, reading his first "manager's guide" I felt like I imagine Salieri felt when he first encountered Mozart. The clarity of Taylor's writing (not to be confused with another David Taylor who has also written on Supply Chains) and the beautifully illustrated format put it clearly above the competition. For years, I have recommended his work to my clients and students. Now, with Supply Chains: A Manager's Guide, he's done it again.
As the title indicates, the book is written for a manager rather than a practitioner, and it delivers. Taylor, whose consulting work gives him extensive insights regarding the needs and knowledge of managers, has applied that wisdom to deliver another outstanding reference. In particular, I enjoyed his coverage of business modeling and the significance of collaboration. In my opinion, these sections alone would justify the purchase. Combine them with thorough discussions of management, measurement, and how the software components fit together, and the result is a valuable standalone tutorial and desk reference.
Unless you are an established authority on supply chains - the type of person who doesn't need to buy a book on the topic before giving a keynote, for example - you can't help but enjoy and learn something from this one.
Lucid analysis of complex subject.......2003-10-20
This book tackles the breath of supply chain issues, from fulfillment to forecasting, and integrates them into a comprehensible whole. I particularly liked the use of a matrix that showed design, planning and operations on one axis, and supply side, demand side, and overall performance on the other axis. Taylor devotes an entire section of the book to measuring and improving supply chains. This information alone was worth the purchase price.
But the book also does something I didn't think possible. It made areas like logistics new and interesting. Part of this happened because it was written in a clear and lucid style rarely found in business books. Part of it happened because of the book's structure. Taylor provides a high-level outline (something he calls "fast track" which accompanies every paragraph) and illustrates most of the concepts (there must be hundreds of easy-to- understand diagrams). You can dive in where you want and get the information you need.
While there are a lot of books on aspects of supply chains, I haven't found anything that pulled so many critical concepts together. This is a source book I expect to keep on my bookshelf to return to again and again.
A Non-Supply Chain Manager's Guide to Supply Chains.......2003-10-17
I needed to get up to speed quickly on Supply Chains as I have now taken on management duties for an area that includes transport, shipping, etc. With no background (I come from marketing) the discussions seemed like an alien language and I felt I couldn't be effective, and worse, couldn't tell if what I was hearing was valid or excuses.
This book introduced me to the topic and helped me understand the key issues quickly. I still am not an expert on the field, but feel capable of following the issues and bringing judgement to the decisions I must make.
Overall, I would rate this book as an excellent way to parachute into a new subject and quickly learn the lay of the land. I feel that with this background I can delve more deeply into the subject with other more technical texts.
Average customer rating:
- Great Titles/ Poor Content
- Interesting combination of blue sky and practical
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Integrating ERP, CRM, Supply Chain Management, and Smart Materials
Dimitris N. Chorafas
Manufacturer: AUERBACH
ProductGroup: Book
Binding: Paperback
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ASIN: 0849310768 |
Book Description
Organizations enjoy two kinds of strategic advantages. One is transitory: being in the right place with the right products at the right time. The other comes from having first class management and instituting processes that mobilize an organization, keeping in ahead of the competition. Which would you like to count on for your organization's success? Integrating ERP, CRM, Supply Chain Management, and Smart Materials explores how to create business opportunities and reap savings by: · Restructuring and updating of ERP and CRM software as it integrates supply chain management and delivers new killer applications · Evolving opportunities that will develop from the implementation of smart materials, automatic identification, classification systems, and quality assurance projects · Auditing the implementation, operation, and maintenance of ERP and CRM software as well as the corrective action taken on the basis of results Internet commerce, online supply chain, and advances in technology - all available at increasingly lower costs - make systems of the past obsolete. However, just as new technology creates new opportunities, it can also create unforeseen consequences. By binding a wealth of interdependent issues between the covers of one book, Integrating ERP, CRM, Supply Chain Management, and Smart Materials gives you the tools you need to create proprietary, high value-added solutions.
Customer Reviews:
Great Titles/ Poor Content.......2001-11-08
Chorafas book is tedious to read. The titles are excellent, but the majority of the time I found the content under the title poorly researched, off the subject or focused only on one insignificant point instead of the subject title.
Interesting combination of blue sky and practical.......2001-09-22
This book is difficult to classify other than it ties together a number of related, but different, disciplines. It is also one of the most interesting books on ERP, CRM and SCM I have ever read because of the eclectic array of topics and fascinating points of view.
Chapters I liked based on professional interest are: Auditing the Implementation, Operation and Maintenance of ERP Software, The Ongoing Change in the Practice of Auditing Information Technology, Auditing Supply Chain Solutions and Enterprise Resource Planning Systems, Case Studies in Auditing a Company's Financial Statements and Other Reports, Auditing the Security/Protection Methodology and Providing Improvements. These are solidly written and thoroughly cover all aspects of the topics. This is no surprise if you are familiar with Mr. Chorafas' work, which is heavily slanted towards financial management.
I also liked "The Next Frontier in Technology and in Supply Chain Management", which is one of the more visionary chapters in the book. It also has one of the longest titles I have ever seen (I truncated the complete title name). Unfortunately, like the title, well crafted sentences are not a hallmark of Mr. Chorafas' writing. Despite that, the information he provides between the covers of this book is thought-provoking and excellent fodder for long-range strategic planning.
If you are an architect, strategic planner of CIO of a company that employs or plans to employ any two or the three foundation systems discussed in this book (ERP, CRM or SCM) this book is essential reading. It is also an excellent resource for consultants who specialize in any of the three system types.
Average customer rating:
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Logistics Systems Analysis
Carlos F. Daganzo
Manufacturer: Springer
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