Effective Phrases For Performance Appraisals: A Guide to Successful Evaluations
Average customer rating: 4.5 out of 5 stars
  • Great reference/cheat sheet
  • Book for new managers
  • A good guide
  • Who needs this?
  • Helpful Tool
 Effective Phrases For Performance Appraisals: A Guide to Successful Evaluations
James E. Neal
Manufacturer: Neal Publications
ProductGroup: Book
Binding: Plastic Comb

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  3. Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review
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ASIN: 1882423119

Customer Reviews:

4 out of 5 stars Great reference/cheat sheet.......2007-07-26

I have used this book on all my performance reviews, it is so good, that I could not stop picking phrases from it, and my boss had to tell me to be "less verbose" in my self assessment!

4 out of 5 stars Book for new managers.......2007-07-15

This book was recommended in one of my management classes. I was able view it during one of the class breaks. Immediately, I knew it will save me time and effort. Many useful phrases to help and prompt thoughts for reviewing team members.

4 out of 5 stars A good guide .......2007-07-05

I purchased this guide for the supervisors on my team because it gives phrases to use when appraising employees. Its also gives phrases to use when writing awards or other evaulations of performance. The guide is organized into different areas-teamwork, communication skills, productivity, etc. which helps find helpful phrases to use. This guide is simple but elegant in its usefulness.

1 out of 5 stars Who needs this? .......2007-06-12

If I sat on a toilet all day thinking of sycophantic half-sentences, this is probably what I'd come up with. I hate to think about what the brain-dead, incompetent boob who needs a book like this looks like.

It's management speak like this crap that inspired movies like Office Space and television shows such as The Office and Just Shoot Me. On that note, maybe I should give this book five stars.

One thing's for certain, anyone in your office who orders this book should be fired immediately.

4 out of 5 stars Helpful Tool.......2007-05-16

Very helpful tool in writing performance reviews and avoiding redundancy when writing performance reviews.
The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams
Average customer rating: 4.5 out of 5 stars
  • Highly Recommended!
  • Ideas on Distance Management
 The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams
Kimball Fisher , and Mareen Fisher
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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ASIN: 0071360654

Book Description

Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client sites—even on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see. This handbook is perfect for sales managers, project team leaders, senior managers, and anyone who manages people at more than one location. Key topics include:
• Using e-mail, teleconferencing, and videoconferencing for maximum effectiveness
• Mastering the people skills required to manage from a distance
• Virtual team building, and strategies for managing multiple locations

Download Description

The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see.

Customer Reviews:

5 out of 5 stars Highly Recommended!.......2001-09-18

Kimball Fisher and Mareen Duncan Fisher document the special skills needed for the new but increasingly common task of managing far-flung work groups. The approaches that they examine are becoming increasingly essential for all managers. Although they explore relevant technologies carefully, their human relations advice is probably more important. The Fishers emphasize the interpersonal and leadership skills that a manager needs to head a virtual team. If you read this book cover to cover, it can seem repetitive, since many of the rules and tips offered in one area overlap with those in other areas. However, the book is designed to allow you to review specific management challenges and technologies, and to ignore areas that are irrelevant to your situation. We [...] recommend this clear, practical work to anyone who leads virtual teams and to the telecommuters and freelance workers who report to them.

4 out of 5 stars Ideas on Distance Management.......2001-07-18

This book presents a new approach to managing people from distance. It also gives clear examples and cases. This book is a must for managers who control their team from distance, either nationwide or global-wide.
2600 Phrases For Effective Performance Reviews: Ready-to-use Words And Phrases That Really Get Results
Average customer rating: 4.5 out of 5 stars
  • Not a bad book.
  • Specific, actionable and measurable reviews.
  • 2600 Phrases for Effective Performance Reviews
  • A great tool
  • Great Book! Just what I needed.
 2600 Phrases For Effective Performance Reviews: Ready-to-use Words And Phrases That Really Get Results
Paul Falcone
Manufacturer: AMACOM/American Management Association
ProductGroup: Book
Binding: Paperback

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ASIN: 0814472826

Book Description

No managerial or administrative task is as universally dreaded as the performance review. Supervisors may know the points they need to get across, but putting them on paper is another matter. This book puts the the right words at their fingertips, with ready-to-use phrases and words, action items, and descriptions that managers, supervisors, and HR professionals can use to evaluate performance, prepare development plans, and address performance problems.

2600 Phrases for Effective Performance Appraisals covers the 25 most commonly rated factors, including productivity, time management, decision making, and teamwork, as well as specific roles such as customer service, finance, sales, and more. The book provides hundreds of phrases to use in performance improvement plans, plus an appendix of helpful individual words.

Customer Reviews:

3 out of 5 stars Not a bad book........2007-05-28

This book was helpful, but not as much as I'd hoped. It would be best for someone new to writing reviews.

5 out of 5 stars Specific, actionable and measurable reviews........2007-03-02

This is definitely a practical and usable book. A very good starting point for designing and writing performance reviews, especially with its wide scope of job types, and generous lists of example phrases for providing feedback and setting goals. I won't say it's perfect (despite rating it with 5 stars), because I think users of the book need to be aware that no off-the-shelf solution can work in every situation. Using this book shouldn't be about "copy and paste" but about conscious selection, finetuning and design.

That said, the majority of the phrases provided are very specific, actionable and measurable (very importantly). Paul provides a great model and great direction in an area that way too often is fraught with subjectivity, bias, poor judgement and fear.

5 out of 5 stars 2600 Phrases for Effective Performance Reviews.......2007-01-16

I would definitely recommend this book. I am presently involved in developing a template for a new Performance Appraisal for my company. The performance phrases in this book helped me define the guidlines for how to rate a performance in our work environment. Good reference book to have around.

5 out of 5 stars A great tool.......2006-01-04

I think this book is just great. It really helps you think about the performance of your direct reports and to articulate it clearly. I appreciate the way the book is laid out too - very helpful "goals" section helps you give constructive feedback to your employees. This book literally sits open on my desk as I write each review.

5 out of 5 stars Great Book! Just what I needed........2005-07-14

As soon as my book arrived, I started flipping through the pages reading a few of the phrases on each when I realized this book is exactly what I need. I've been putting off my own performance review for several months now (yeah, I work for a manager - the CEO - who is very bad at completing performance reviews). As if writing an effective performance review isn't a daunting enough task, for me at least, it's ten times more difficult when it's my own performance I have to rate. I'm my own worst critic and this book is going to help me be more objective. Every page contains relevant phrases that I know I'll use over and over again. This will become an integral part of my HR Toolset! P.S. - I stayed up past midnight & completed my performance review. It was a breeze!
Personal Styles & Effective Performance
Average customer rating: 4.5 out of 5 stars
  • Necessary Read
  • Personal Styles and Effective Performance
  • How to motivate people
 Personal Styles & Effective Performance
David W. Merrill , and Roger H Reid
Manufacturer: CRC
ProductGroup: Book
Binding: Paperback

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ASIN: 0801968992

Book Description

Tens of thousands of professionals have attended David W. Merrill's acclaimed "Style Awareness Workshops" The goal: improvement of interpersonal effectiveness skills-inspiring better communication, improved productivity, and a more harmonious working environment. Students preparing for business, management, or sales careers can also benefit from Merrill's techniques, presented in Personal Styles & Effective Performance. Merrill's approach emphasizes the interrelationships between behavior and social style-encouraging students to consider how their own actions influence responsiveness from others. Those actions tend to be rooted in one of four primary social styles: Analytical, Amiable, Driving, and Expressive-which readers are invited to compare and contrast with their own styles, as a starting point for potential improvement. First published in 1981, Personal Styles & Effective Performance continues to be a popular resource for the self-improvement minded. By learning its lessons now, tomorrow's business professionals can have the edge in interpersonal effectiveness-one of the most important facets of a successful career.

Customer Reviews:

5 out of 5 stars Necessary Read.......2007-05-15

Great Book for anyone who is in a position that deals with other people!!! (also for anyone who wants to improve on their communication skills with day to day people)

4 out of 5 stars Personal Styles and Effective Performance.......2007-02-01

One of the best resources to really understand the "Social Styles" personality typology. Written by the pioneer researcher, the book is written with the rigour of a personality theorist, but is very accessible and applicable.

5 out of 5 stars How to motivate people.......2001-03-03

The person who reads this book will be the most likely to succeed in any endevor where other people are involved. The ability to mirror someone's behavior and thus earn their confidence and trust is the skill that the reader will gain, if they take the concepts in this book to heart. All of the interpersonal skills a person has accumulated come together when applying the concepts of 'versitility'. It is the morter that holds everything together. Read the book that lays the foundation for all human behavior techniques and you will be able to effectivly motivate others to reach THEIR potential and help YOU get what you want.
Performance-Based Certification : How to Design a Valid, Defensible, and Cost Effective Program
Average customer rating: 4.5 out of 5 stars
  • Excellent book
  • Must read
  • A very valuable tool for anyone in certification
 Performance-Based Certification : How to Design a Valid, Defensible, and Cost Effective Program
Judith Hale
Manufacturer: Pfeiffer
ProductGroup: Book
Binding: Hardcover

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ASIN: 0787946400

Book Description

Are your employees qualified?

Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions.

Certification planning is the answer and Performance-Based Certification is the key. This is the only book on the market that addresses the growing need to monitor the qualifications of employees. You'll be able to quickly customize the certification tests and other job aids provided on the accompanying disk.

Create a certification program within your organization to:

  • Instill confidence that employees, members, or suppliers are qualified to meet the needs of your customers
  • Ensure that your workforce is trained and competent to their job
  • Make your hiring process more cost effective and legally defendable
  • Recognize competnece and consistency of your employees

    Once you've identified the need for a certification program, what's the next step? All of the answers are here!

    Customer Reviews:

    4 out of 5 stars Excellent book.......2006-10-24

    I only read the table of contents and skimmed the first few chapters. Based on that, though, I can say that anyone who is considering leading a certification program should read this book. The checklist at the end of Chapter 1 is itself worth the price of the book. Outlines four simple things that have to happen at the beginning of a good certification program.

    5 out of 5 stars Must read.......2004-03-17

    Having worked with certification for a number of years, I have found this to be the best and most comprehensive book on the subject. We use it as a corporate reference book. It is filled with practical advice.

    5 out of 5 stars A very valuable tool for anyone in certification.......2000-09-06

    Judith Hale did a great job mapping out how to build a Certification program. In a step by step process, she guides you the process and points out how to avoid the pitfalls.

    This book is logical, easy to follow and can be applied to many fields.

    If you are thinking of certification, I highly recommend this book.
    The CCL Handbook of Coaching: A Guide for the Leader Coach (J-B CCL (Center for Creative Leadership))
    Average customer rating: Not rated
      		The CCL Handbook of Coaching: A Guide for the Leader Coach (J-B CCL (Center for Creative Leadership))
      Sharon Ting , and Peter Scisco
      Manufacturer: Jossey-Bass
      ProductGroup: Book
      Binding: Hardcover

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      ASIN: 0787976849

      Book Description

      Coaching is vital to developing talent in organizations, and it is an essential capability of effective leaders. The CCL Handbook of Coaching is based on a philosophy of leadership development that the Center for Creative Leadership has honed over thirty years with rigorous research and with long, rich experience in the practice of leadership coaching. The book uses a coaching framework to give a compass to leaders who are called to coach as a means of building sustainability and boosting performance in their organizations. The book explores the special considerations that leader coaches need to account for when coaching across differences and in special circumstances, describes advanced coaching techniques, and examines the systemic issues that arise when coaching moves from a one-to-one relationship to a developmental culture that embraces entire organizations.
      Ten Traits of Highly Effective Principals: From Good to Great Performance
      Average customer rating: Not rated
        		Ten Traits of Highly Effective Principals: From Good to Great Performance
        Elaine K. McEwan
        Manufacturer: Corwin Press
        ProductGroup: Book
        Binding: Paperback

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        4. California School Law (Stanford Law & Politics) California School Law (Stanford Law & Politics)
        5. Moving Leadership Standards Into Everyday Work Moving Leadership Standards Into Everyday Work

        ASIN: 0761946195

        Book Description

        "I feel that this is a book that principals will be interested in purchasing and reading. It has practical advice and relevant examples of how the advice can and has been implemented."
        Phillip Silsby, Principal
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        "I could hear the voices of some of the principals who were interviewed speaking to me. The author clearly knows how to gather information and present it in a meaningful way."
        Bonnie Tryon, Zone 2 Director
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        "This is a powerful guidebook for new principals. More than that, it also contains valuable insight and examples to assist veteran principals in growing and improving professionally."
        Kimberly Kay Janisch, Principal
        Watertown High School, Watertown, SD

        How can principals raise achievement levels, energize teachers, and get results? How can you remain productive and effective in this age of accountability?

        Highly effective principals have strong communication skills, high levels of knowledge about teaching and learning, and the ability to provide instructional leadership. This excellent, new resource provides principals, administrative teams, and educators with tremendous resources to hone these skills and traits.

        Ten Traits of Highly Effective Principals contains ideas, reflections, behaviors, habits, and stories from the trenches to guide and inspire as you seek to increase your own effectiveness. Each chapter in this resource describes an essential component of personal effectiveness. A highly effective principal is

        1. A communicator—listen, empathize, and connect
        2. An educator—with a depth of knowledge; motivates intellectual growth
        3. An envisioner—focused on the vision of what schools can be
        4. A facilitator—building strong relationships
        5. A change master—flexible, futuristic, and realistic, and can motivate change
        6. A culture builder—communicating and modeling a strong, viable vision
        7. An activator—with motivation, energy, and enthusiasm to spare
        8. A producer— building intellectual development and academic achievement
        9. A character builder—whose values are trustworthiness, respect, and integrity
        10. A contributor—whose priority is making contributions to the success of others

        Transform your school into a community of learners, set high academic and behavioral expectations, and create a culture where children feel special and safe.

        Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance (J-B Warren Bennis Series)
        Average customer rating: 5 out of 5 stars
        • George Kohlrieser Is A Genius!
        • Why you shouldn't let yourself be held hostage at work
        • A masterpiece in terms both of content and reader friendliness!
        • Authentic source of insights for business leaders
        • Hostage at the Table- good reference
        		 Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance (J-B Warren Bennis Series)
        George Kohlrieser
        Manufacturer: Jossey-Bass
        ProductGroup: Book
        Binding: Hardcover

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        ASIN: 0787983845

        Book Description

        George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.

        Customer Reviews:

        5 out of 5 stars George Kohlrieser Is A Genius!.......2007-05-01

        George Kohlrieser understands the brain. Hostage at the Table is packed with wonderful insights into how your mind works....in business and in life. It is a readable book and I thoroughly enjoyed it. George has a gift for making the complex clear and easy to understand. He has connected up some very important dots regarding leadership and the brain. Chapter 2 is worth the price of the book alone! I am giving a copy to each of our kids.

        Terry Small
        president
        The Terry Small Learning Corporation

        4 out of 5 stars Why you shouldn't let yourself be held hostage at work.......2007-05-01

        If a dangerous criminal was demanding a one-way ticket to Venezuela as he threatened to blow your brains out, the person you would most want to see coming onto the scene is author George Kohlrieser. A psychologist and veteran hostage negotiator who has diffused explosive situations around the globe, Kohlrieser now applies his knowledge, motivational insights and techniques to the business world. He contends that conflict resolution is not difficult if you understand how human self-esteem operates. The basic negotiating principles he presents may have been noted in other psychology and business management texts, but Kohlrieser's credibility and unique approach give his ideas an added kick. For example, he uses real-life hostage negotiations to illustrate his points. We think you'll find that this whole package is definitely a nonnegotiable demand.

        5 out of 5 stars A masterpiece in terms both of content and reader friendliness! .......2007-04-12

        This book is a masterpiece in terms both of content and reader friendliness!
        It is a distillation of the wisdom from an extraordinary, life long, experience of the author, on countless business - and not only - leadership settings, practically in any part of the world.
        The reader will be walked through "an emotional experience that will stimulate his heart, mind and spirit", so that - in a unique practical way - will be taken to "new places in his personal and professional life".
        He will understand (1) the power of the mind's eye (the way we view the world - "weltanschaung"), (2) the primary need ("just like air, food and water") of a secure base ("never to be left without one!") that results from bonding to other people and from bonding to stimulating concepts (goals, countries, objects, beliefs, religions...) and (3) the art of conflict resolution (through effective dialogue, negotiations and E.Q. management).
        Based on the above ideas, Professor George Kohlrieser is showing to all of us how to live with a "hostage-free state of mind" and to achieve high performance in our lives and our corporations.
        George concludes: "Take time to reclaim yourself and decide to be who you want to be. Live life as an adventure, a journey, and view it as an opportunity to learn, to contribute, to grow every minute, every hour, every day. Accept the tremendous power that is within you, and, with humility, make the choices that you want in order to enable your life to be fulfilling with a hostage-free state of mind".
        Personally, I would like to express publicly my sincere gratitude for the opportunity that I had to read this exceptional book. I have no other words but to recommend this book for everyone who wishes to become an effective leader for the benefit of his company, himself, his family, his friends and associates, and the world as a whole...

        Review by:
        Emmanuel C. Kondylis, Ph.D.
        Professor of Strategic Leadership and Director:Management Unit & MBA Program,University of Piraeus (Greece),
        also
        Chairman:Tourist Development Company, S.A.

        5 out of 5 stars Authentic source of insights for business leaders.......2007-04-11

        "George Kohlriesers outstanding book takes a thought-provoking, engaging and in-depth approach to key questions related to peak performance. An authentic source of insights for business leaders who are in search of potential and exellence in their organization."
        Heinz Kaegi, emPower-Mentor, Author, Founder of Kaegi emPowerment Ltd

        3 out of 5 stars Hostage at the Table- good reference.......2007-04-10

        I found this work to be a good reference to a collection of many other works. I would not consider this a book for "reading." It has some useful gems, but is sometimes redundant and repetitive.
        Building Better Boards: A Blueprint for Effective Governance
        Average customer rating: 5 out of 5 stars
        • Must-Read for Today's Business Executive and Shareholders Alike
        • Thoughtful and timely
        		 Building Better Boards: A Blueprint for Effective Governance
        David A. Nadler , Beverly Behan , Mark Nadler , and Jay W. Lorsch
        Manufacturer: Jossey-Bass
        ProductGroup: Book
        Binding: Hardcover

        GeneralGeneral | Business & Investing | Subjects | Books
        Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
        LeadershipLeadership | Management & Leadership | Business & Investing | Subjects | Books
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        2. Improving Corporate Boards: The Boardroom Insider Guidebook (paper with CD-ROM) Improving Corporate Boards: The Boardroom Insider Guidebook (paper with CD-ROM)
        3. Harvard Business Review on Corporate Governance (Harvard Business Review Paperback Series) Harvard Business Review on Corporate Governance (Harvard Business Review Paperback Series)
        4. Boards At Work: How Corporate Boards Create Competitive Advantage (Jossey Bass Business and Management Series) Boards At Work: How Corporate Boards Create Competitive Advantage (Jossey Bass Business and Management Series)
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        ASIN: 078798180X

        Book Description

        Praise for Building Better Boards

        "Building Better Boards bridges the gap between talk and action. A must-read for board members, CEOs, governance experts - really for anyone who cares about the future of the corporation."
        —Anne M. Mulcahy, chairman and CEO, Xerox Corporation

        "Building Better Boards covers all the key issues facing boards in the post-Sarbanes-Oxley era. It provides practical advice based on the authors' wide-ranging experience with major companies that have built successful boards."
        —Marty Lipton, Wachtell, Lipton, Rosen & Katz

        "This important new book uses concepts gleaned from the collective wisdom of our Blue Ribbon Commission on Board Leadership and adds practical, real-world board examples. The section on crisis management is particularly helpful."
        —Roger W. Raber, president and CEO, National Association of Corporate Directors

        "This book provides a comprehensive review and effective guide to making any board an effective team, and thus an asset, for their company."
        —Richard H. Koppes of Counsel, Jones Day, and former general counsel, CalPERS

        "A balanced, insightful, thoughtful, and, above all, useful look at what can be done to create excellent boards."
        —Edward E. Lawler III, director, Center for Effective Organizations, Marshall School of Business, University of Southern California

        "Improving board effectiveness is easier said than done. Building Better Boards lays out the how-tos in a clear and compelling way that is of practical value for directors and CEOs alike."
        —Kenneth W. Freeman, former chairman and CEO, Quest Diagnostics Inc.

        Download Description

        Praise for Building Better Boards ""Building Better Boards bridges the gap between talk and action. A must-read for board members, CEOs, governance experts - really for anyone who cares about the future of the corporation."" Anne M. Mulcahy, chairman and CEO, Xerox Corporation ""Building Better Boards covers all the key issues facing boards in the post-Sarbanes-Oxley era. It provides practical advice based on the authors' wide-ranging experience with major companies that have built successful boards."" Marty Lipton, Wachtell, Lipton, Rosen & Katz

        Customer Reviews:

        5 out of 5 stars Must-Read for Today's Business Executive and Shareholders Alike.......2006-01-31

        With the increased scrutiny on company accounting practices, executive compensation, and the Board's role in setting strategy, this book on corporate governance is an extremely timely and important one. The authors thoughtfully detail the issues Boards face, how best to work with CEOs and plan for their successor, and develop strategies for effective leadership. There's even a section on Boards for companies outside the U.S., which I found extremely valuable.

        For anyone interested in how Boards work and the steps they need to take going forward (and I think any shareholder should be), this is essential reading. Highly recommended.

        5 out of 5 stars Thoughtful and timely.......2006-01-30

        This is a superb book. Comprehensive and well-written, it addresses a vitally important topic with innovative ideas and practical solutions. In a field increasing crowded with prescriptions for solving the dilemmas of corporate governance, Building Better Boards stands out as a book worth reading.
        The Competent Manager: A Model for Effective Performance
        Average customer rating: 4 out of 5 stars
        • Overarching Management Competencies -- It's Not All About Relationships
        • Excellent book for understanding management competencies
        		 The Competent Manager: A Model for Effective Performance
        Richard E. Boyatzis
        Manufacturer: Wiley
        ProductGroup: Book
        Binding: Hardcover

        GeneralGeneral | Business & Investing | Subjects | Books
        ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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        3. Competency-Based Human Resource Management Competency-Based Human Resource Management
        4. The Competency Toolkit (2 Volume Set) The Competency Toolkit (2 Volume Set)
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        ASIN: 047109031X

        Book Description

        Offers an empirical, ``total'' system approach that determines which characteristics of managers enable them to be effective in various management jobs. Presents a large-scale, intensive study (2,000 managers holding 41 different jobs in 12 organizations) that provides a context for identifying the special characteristics, as well as assessing and developing managerial talent. Develops a logical, integrated model of managerial competence that explains the relationship of these characteristics to each other, to the functions of the management job, and to the key aspects of the internal organizational environment. Also introduces a model of individual competence.

        Customer Reviews:

        4 out of 5 stars Overarching Management Competencies -- It's Not All About Relationships.......2006-09-26

        In "The Competent Manager: A Model for Effective Performance" Richard Boyatzis uses empirical data to define the competencies of effective leaders. While many of today's `leadership' books are overly generalized leadership philosophies or biographies of leader idiosyncrasies that worked in special situations, few books are specific in enumerating overarching leadership competencies. Boyatzis has been very disciplined in empirically measuring competencies that enable leadership success in earning business results. In light of Boyatzis's more recent work in Emotional Intelligence, one might anticipate that emotionally intelligent operational managers would evaluate and review their individual management competencies to identify their most relevant opportunities for either developing their deficient competencies or partnering with co-leaders who compliment their identified shortcomings. "The Competent Manager", though a difficult read, would be a valuable starting point for one's initial competency self-evaluation.
        I recommend "The Competent Manager: A Model for Effective Performance" for anyone leading their organization's initiatives for leadership and management development.

        4 out of 5 stars Excellent book for understanding management competencies.......1999-02-17

        Boyatzis offers a critical look at what makes up management competencies. It contains much more than just "what someone thinks," or "what looks right." This book's findings come from extensive research. It is an excellent book for someone serious about understanding what makes a manager competent.

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