Customer Reviews:
Essentials of Firefighting.......2007-03-08
This manual helps not only the new recruit, but the veteren firefighter to enhance their basic training or to review techniques on tasks & operations.
this is a very good book........2005-08-12
i've taught the fire academy using the textbook. it is a very good book for beginning firefighters as well as those who been firefighters for a while.
jim davis
Great Read.......2003-03-01
I recently joined a volunteer fire department and this book
truly helped me through the six months probationary period.
Great!!.......2002-12-02
This is a must have for anyone who aspires to being a firefighter. Vivid descriptions, Helpful tips, How-to Skill Sheets, and Clear illustrations help the student master otherwise difficult material. I'm currently going through firefighting class and would not be able to live without this book.
Firefighter Review.......2002-04-22
The book is excellent in its layout. Is easy to follow and is a very imformative piece of necessary literature for any firefighter taking firefighter 1. Is very informative on NFPA regulations and guidelines. I was impressed with the detail that was given in the book, our instructor was impressed with this book as well.
Book Description
In e-Learning and the Science of Instruction authors Ruth Colvin Clark and Richard E. Mayerâ internationally recognized experts in the field of e-learningâ offer essential information and guidelines for selecting, designing, and developing e-learning courses that build knowledge and skills for workers learning in corporate, government, and academic settings.
Customer Reviews:
E-Learning and the Science of Instruction.......2007-01-03
(My first language is Spanish, so excuse any misspells) I have been working on delivery management, and now development, of online courses ind Guatemala since 1999, for a private university, international training organizations and government. Among all my research to learn about the topic and improve my work, this piece of literature is among the very best. It bases its conclussions on research results, it places the human being (who is the target of e-learning programs) in the center of the process and, based on that, and other aspects, it provides valuable information on what works and what doesn't, concerning teaching methodologies for online teaching and/or training programs. Though, it does not concentrate or cover management systems for e-learning program delivery, another very important issue for successful distance programs. The book is great, simple and clear. Bright!!
Valuable resource........2006-11-11
Ruth Colvin Clark continues to put out valuable resouces for those interested in multimedia education. This would be a valuable addition to any library.
Great for eLearning Designers and Reviewers.......2006-08-01
With many years of experience in building eLearning and educational software I was looking for a reference to back up my "I know it when I see it" thoughts on good and bad courseware. This book met or exceeded my expectations. I like that the chapters are shorter and that the observations are backed up with study results. The References section is a valuable collection of eLearning studies in itself. There are also useful checklists included with the book.
There are some newer technologies such as Wikis and Blogs that are not covered in the book, but since the authors focus on proven techniques with studies to back them up it's unlikely such technologies would receive a lot of coverage at this point.
If you're responsible for designing or reviewing courseware this is a very good nuts-and-bolts reference.
A book that every person in this field need to use.......2005-06-04
e-Learning and the Science of Instruction is a must have for anybody that is already a pro, or just starting out at designing web-based instruction. The authors give outstanding guidance for every step of the way, from explaining theories to the best way to set up your web site. It shows excellent illustrations of what to do, as well as what NOT to do. This book is a tool that every one in the business shouldn't be without.
Excellent practical book for practitioners.......2005-05-16
I have been designing and developing e-Learning for 6 years and this book has been wonderful to help remind me of some basics, teach me a few things, and give excellent practical advice as I continue developing. I am not one to read textbooks or non-fiction but I find this writing style very easy to read and I am able to easily apply the concepts. If you have never developed e-Learning but are studying the topic in school, this book may come across as dry and hard to read. Hold on to it and pick it up after you've been developing for a year or so and I'm sure you'll find it as useful as I have.
Book Description
Skills for New Managers will include hands-on information on the following key topics: hiring new employees by asking the right questions; delegating work efficiently; dealing with the stress that comes with a management position; communicating effectively with your employees; how to master mentoring, leadership, and coaching styles. These books will be rich in practical techniques and examples, each book will supply specific answers to problems that managers will face throughout their careers. Skills for New Managers will detail specific techniques and strategies that managers can use to smooth their way into a management position, from hiring to delegating. The series will also continue its user-friendly, icon-rich format, which is designed to be easily digested for managers at all levels of the organizational hierarchy. Books in the series will also feature short, snappy chapters, bulleted lists, checklists and definition of terms as well as summaries at the end of every chapter.
Customer Reviews:
First steps to the world of management.......2006-02-28
I work for a book summary company. One of the books selected for summary is this book.
Author Morey Stettner handles a relatively new subject of initiating those who have ascended the Managerial throne. While there are many management books that outlines theories and principles by the dozens, inducting new managers into the process for acquiring Managerial proficiency through practical steps will indeed be of great help to `upstarts' and `novice'. What makes this book valuable is that it covers some of the most crucial areas of managerial effectiveness, viz., speaking listening, responding and disciplining. Using illustrative examples the author guides us through the basic managerial elements that one can immediately identify with and implement. The book rings true more so for the insightful approach to the topics and the clarity with which the points are espoused. You would be motivated to apply the various steps outlined as you will find them highly realistic and feasible to adopt. This is where the book rules high I feel. For those executives `waiting in the wings' or `wannabes' or even Management students, this book should really be a boon to read and execute. Indeed this book is like a blueprint for ushering us through the first steps into the world of management. Even top managers who are ever willing to learn can draw useful lessons and widen their horizon of knowledge. No doubt it is a useful book for any reader laying his/her hands on it.
A great book any manager.......2005-08-25
This is a must have book for any one just promoted to a manager or even an effective team member who wishes to go to managerial or people management jobs. This book can also be a good resource for those who are managers for long time but never had good mentor or training.
Packed With Knowledge!.......2001-03-30
Most of us developed our management skills, or lack thereof, in the same way: through trial and error. But Morey Stettner's new book will give anyone freshly promoted to the ranks of management a valuable head start by spelling out practical steps that new managers can take to be effective. For all of you old-timers, reading this book will induce a near constant mental stream of "I wish someone had told me that when I was starting out." For example, Stettner's first step, writing out a basic plan of how you want to manage your subordinates, might at first seem a bit naïve to veterans. But consider this point: How much time did you spend thinking about the techniques you would use in managing people before taking over your first managerial assignment? The probable answer is not much. In a clear voice laced with illustrative examples, Stettner covers the critical skills managers rely on every day: speaking, listening, criticizing and disciplining. For his insightful treatment of these topics, we [...] recommend this book to managers new and old, employees and students of management - But then again, aren't we all?
Very Complete....Almost.......2000-07-14
This book is well written and nearly perfect for those transitioning to a management position with little time to spare. I found it to be well organized and concise, highlighting good common sense principles to remember when you take the helm of your new position. It addresses many of the common stereotypes and pitfalls new and experienced managers encounter. The book does fall short of one of the back covers claims about hiring. Nowhere within it's pages does it discuss hiring strategies or interviewing skills. This was disappointing and a critical piece missed by the author.
Customer Reviews:
Making it painless to train people on the easy stuff.......2007-04-12
This book is a very clear, easy-to-read book about how to duplicate abilities to carry out repeatable tasks. And lest you think, "my task is special or too complex," think again. For better or worse, a lot of what we do every day is repeatable and not particularly creative. It makes sense to be able to train more people to share those burdens, anything from computer system configuration to project logistics, at the lowest cost to the current experts in our organization. It's all about getting more people up to speed, so we can all concentrate on the interesting part of the work: the creative and problem-solving parts.
For mentoring that part, try searching "lucid quality" on the web.
Awesome. Great stuff........2007-01-12
I highly recommend this book to people that value quality in the workplace. I'm amazed how relevant the information is to different companies and possibly even personal/family life. I work in the high tech industry, customer support. Everything I've read so far (I'm only half way through) has been totally worthwhile and applicable to me and the team I work with. I believe the ideas presented would also be much needed at the coffee shop where my wife works. Pretty basic sensible stuff once you get down to it, but isn't it the basics where we often come up short?
I like the clear writing style. It's refreshing to read something where the intent is obviously to educate the reader, as opposed to some authors that appear to be trying to convince the reader how intelligent the author is. It's one thing to show how much a writer knows, it's an entirely different thing to help a reader learn valuable information efficiently. I think Steve is clearly and thankfully in the second group.
I think this is one of the most valuable books in my library.
Mentoring for all levels of employees.......2006-11-15
Don't be put off by the length of "Teach What You Know: A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring"'s title! This book is a must read for any one at the apprentice level, right up to CEO.
There's no earth-shattering advice here, as Trautman states himself in Chapter 10 of the book: "Every idea in this book is common sense..." and it is! Even so, reading the book will give you that "Ah Ha!" moment and lead you into the wonderful world of Peer Mentoring.
Trautman has extensive mentoring experience at companies such as Microsoft and Electronic Arts and he uses that knowledge to give "Teach what you know" all the necessary steps you require in the mentoring process - along with some very good examples of why we should mentor people.
Each chapter is well written in a friendly, conversational tone and includes various real-world examples of the points Trautman's putting across - many of which will have you thinking "I've been in that situation, if only I'd had this book back then!" I personally found the examples very useful when relating the mentoring process to my current job as they enabled my to think, "Ah, that'd be useful to do with So-and-so." Within a couple of days I was asking people exactly what they wanted to know (rather than assuming what it was they wanted), how they wanted that information delivered (email, quick chat, full meeting etc.) and how I'd know they'd got "it" once I'd delivered.
The interesting slant with the book however, is not how you will benefit others (whether that be co-workers or the company in general) by using the mentoring process but how you will benefit from the process, how it will save your time, your role, your sanity etc.
Another good point of the book is that at the end of each chapter is an "Apprentice", "Mentor" and "Manager" summary, which gives an overview of what relevance the chapter is to each group. The "Manager" sidebars are particularly useful if you, either as an apprentice or prospective mentor, are looking to set up a mentoring programme in your workplace and need to convice your manager of the benefits it will have.
It's not often I'd recommend a book to all levels of management/staff in a workplace but this is one that's relevant no matter what level of the organisation you sit at. All-in-All, this book is a must have for anyone working in a company that has an existing (or is thinking of implementing) an internal training structure, and a definite "Leave on the breakroom table so I can share it with my colleagues" read.
Finally... effective mentoring..........2006-09-07
I came across a book that deals with an issue that is often discussed but rarely executed well... knowledge transfer. The book is Teach What You Know: A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring by Steve Trautman .
Table of Contents:
Roles In Peer Mentoring
Managing Time and Communication
Focusing On The Most Important Information
Developing A Training Plan
Teaching What You Know
Leveraging Learning Styles
Assessing Knowledge Transfer
Giving and Getting Peer-Appropriate Feedback
Peer Mentoring From a Distance
Peer Mentoring in Practice
Appendix A - Peer Mentoring Tools At A Glance
Appendix B - Sample Training Plans
Index
In every IT job I've ever had, there was an expectation that "knowledge transfer" would occur between you and someone else. It could be during your training period when you're trying to learn the ropes. Perhaps you've been "designated" as the person to train the new hire. Or as is often the case these days, you're supposed to learn from the consulting expert (or transfer your knowledge as the consultant to the staff). All this is easy enough to say, but the majority of the time it's approached in a very haphazard manner. Successful learning is more by accident than by design. Teach What You Know attempts to change this all-too-common situation.
Trautman lays out an 11 step approach to successful mentoring. This starts with accepting an assignment as a silo or primary mentor and proceeds through to assessing the learning and providing feedback. There's an acknowledgment than mentoring could be active (planned time and instruction) or passive (availability for questions), and both types can be appropriate given a particular situation. He also defines the roles that are present in the mentoring situation. There's the primary peer mentor (overall knowledge), the silo peer mentor (specific knowledge in a given area), the manager (the overall director of the mentoring arrangement), and the actual apprentice (the person needing the knowledge). In addition to plenty of assistance to the person doing the mentoring, the author also covers how the material should be viewed from the manager's and the apprentice's angle. That final perspective is very important, in my opinion. If you are "the new guy", you can use this information to take a level of control over your training plan. It may feel odd to tell the gurus what you want in terms of training, but that's far more effective than simply hoping for the best.
I'll admit to feeling certain levels of "uncomfortableness" when I was reading some of the chapters. It's not often that you'll hear someone giving you permission as the mentor to tell your trainee "don't interrupt me between times x and y, as I'll be busy and I won't appreciate the intrusion". Nor do you normally see someone spell out exactly what style of communication they prefer, and how adherence to that style will make the mentor much more pleasant to deal with. But if you think about it, those are the exact things that normally go unspoken, leading to a buildup of friction and resentment during the training process. Training isn't easy, and only adds to an already overloaded schedule. A different approach such as the one advocated by Trautman may be just the remedy for the general failure of knowledge transfer in most organizations.
So... You can continue to be put into these training and mentoring situations, and you can continue to muddle through them, hoping for the best. Or, you can take a step back, learn a few new skills yourself, and make the inevitable training sessions become more effective and less of a drain on everyone's resources and nerves.
I know I'll be approaching mentoring situations in a different light now...
Customer Reviews:
Great study read for promotional testing.......2005-09-25
This is a must read for those studying for promotional exam.
Book Description
Learn how to incorporate the power of more effective graphic design in your manuals, handouts, and job aids. This unique new resource will help you improve the visual appeal and effectiveness of your printed materials through the use of graphic design techniques. Whether you're designing a one-page handout or a 200 page leader's guide, this book is a rich resource you can turn to for layout ideas and advice.
A resource section includes 34 ready-to-use design layouts for workbooks, handouts, instructor guides, and job aids. All the specifications are included so you can quickly and easily reproduce these proven graphic designs in your own training materials.
Customer Reviews:
Fantastic.......2006-07-24
If you're like me, you know what you want to write but have to visualize how you should write it. This book is a great guide on how to visualize and create great documents and training materials and I'm truly grateful to the author for writing it.
Book Description
Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design interpersonal communication learning for an entire organization. The title includes a fully developed set of PowerPoint(tm) slides, handouts, learning activities, and facilitators guide for one-half, full, and two-day workshop programs.
Customer Reviews:
For Beginners..........2007-03-08
...and not really suitable for experienced Work-Shop leaders. I tried this book to get a sense of the quality of the books in this series. Personally I consider this book as too basic, and I must say that the quality of the provided material, such as for instance the slides, is not the standard I would expect. I would recommend this book for not so experienced trainers or people that would want to run an inhouse workshop for their own team.
easy to follow.......2005-04-26
I think the CD included with this book is a marvelous tool for the facilitator. The powerpoint and overhead slide presentations on the CD give you training programs for two days, one day, half day or one hour. The book itself walks you through step by step on how to design an effective training program. This is simple enough to follow for even the novice trainer, yet it is comprehensive enough to meet a seasoned trainers needs. I plan on incorporating many of the learning activities in our training program.
Book Description
Thrive on challenge!
Some professionals, feeling overburdened by challenging job tasks, struggle through projects and avoid additional responsibilities that might prove enriching. They often find their careers unsatisfying, and their job performance may suffer as a result. This field-tested profile shows employees how to seek challenge and to develop valuable skills from their professional lives.
Professionals will use their feedback from the JCP to assist them in:
- Handling unfamiliar tasks
- Driving workplace transformation
- Seeking additional responsibilities
- Dealing with external pressure
- Managing group diversity . . . and much more!
The Facilitator's Guide, which includes a sample copy of the Participant's Workbook, details the essential workshop procedures--including setup, administration, and follow-up--and provides you with reproducible overhead and handout masters. You don't need to be a training professional to use this tool in your organization: this guide gives you all the basics.
Your participants will quickly be able to score and interpret the inventory using the practical Participant's Workbook. With the aid of this action guide, they will determine what and how much they are learning, what parts of their jobs hold key challenges, and what strategies they might adopt to derive maximal learning from these experiences. Every participant will need a copy. Use the world-renowned expertise of CCL to create a learning environment where challenge is welcome!
Helps participants:
- Gauge the challenges in their jobs
- Turn challenges into prime learning experience
TIMING: 2 to 4 hours
AUDIENCE: Managers, leaders, and executives at all levels
Book Description
Pride and Ownership holds no punches. Chief Rick Lasky takes a hard look at the fire service and finds it short on the only element that makes it effective: passion. Chief Lasky gives an upfront and honest criticism about the need to reignite the love o fthe job on every level, from chiefs on down. Key Features: History and traditions of the fire service with overviews of some of th most important fire service leaders, Detailed explanations of ceremonies for all ocasions from a firefighter's initiation to retirement, Over 150 photos displaying the rites and ceremonies, Helpful appendices full of sample documents for fire company use.
Customer Reviews:
Fire Chiefs- Get it, read it, and LIVE IT!.......2007-08-12
If you are a Firefighter get this book. Or better yet attend one of Chief Lasky's seminars. If you are a Chief Officer get it, read it, and LIVE IT!
Pride & Ownership.......2007-06-08
I bought this book for my son, a firefighter. He is not a big reader but read this cover to cover and LOVED it. He hopes to implement some of the positive ideas at the station where he works.
Good subject material, poorly written. .......2007-05-14
the author had a lot of great things to say. I tried to reference his material for a college term paper. He was difficult to quote becuase his writing was choppy. I did however like what he had to say, i just had to paraphrase quite a bit.
Good read.......2007-02-19
This book was a good read, helps to rekindle some of the fire you might loose halfway through your career.
Great Book for the Fire Service.......2006-11-03
This is a great book to read to get back to the basics. It answers a lot of the problem that exist in todays fire service.The history lesson in the first three chapters should be given to every new firefighter. This book is a great guide for the volunteer or paid department. Alot can be learned from this easy read.
Book Description
This premier edition of Milady's Standard System of Salon Skills: Skin Care provides students with coverage of all the basic esthetic skills, but also expands into advanced techniques and the latest products and equipment in the skin care field. Each chapter is written by an industry expert, with step-by-step technicals clearly depicted through photographs and illustrations-many of which are also featured on the 12-tape Video Library. This comprehensive, easy-to-understand resource is suitable for 600 to 1200-hour programs with special emphasis on providing estheticians with the communication, business, and retailing skills essential to their profession. This new system keeps pace with the booming esthetics industry providing the theoretical, practical, and essential information every skin care professoinal needs to succeed.
Customer Reviews:
Milady's Standard Comphrehensive Training for Esthesticians.......2006-03-04
The book is wonderful and a great tool for my course. I received it without delays within a week of ordering.
Too many typos.......2005-08-24
Good inforamtion if I felt like I could trust it. So many typos and mispelled words, I started to question the accuracy of it.
The Esthetician's Bible.......2003-06-12
This is an awesome book for the Esthetician just starting out and those who need a re-fresher. Purchased this book at a convention and cannot put it down. Highly recommended..
Books:
- Fish! A Remarkable Way to Boost Morale and Improve Results
- Fish! A Remarkable Way to Boost Morale and Improve Results
- Flying Star Feng Shui
- FYI: For Your Improvement, A Guide for Development and Coaching (4th edition)
- Getting Started: Reculturing Schools to Become Professional Learning Communities
- Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance
- Handbook of Human Performance Technology, 3rd Edition
- High Five (A Stephanie Plum Novel)
- High Impact Tools and Activities for Strategic Planning: Creative Techniques for Facilitating Your Organization's Planning Process
- History: Fiction or Science? (Chronology, No. 1)
Books Index
Books Home
Recommended Books
- The Viceroy of Ouidah
- The Irish Devil
- Laboratory Studies of Vertebrate and Invertebrate Embryos: Guide & Atlas of Descriptive & Ex
- Laboratory Techniques in Electroanalytical Chemistry, Second Edition, Revised and Expanded
- Natural Born Charmer
- The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
- Sustenance & Desire: A Food Lover's Anthology Of Sensuality & Humor
- Architecture and Design Library: French Country
- Houses of Boston's Back Bay
- Second Bill Slider Omnibus: Dead End / Blood Lines / Killing Time
General
| Job Hunting & Careers
| Business & Investing
| Subjects
| Books
Study Guide for Fourth Edition of Essentials of Fire Fighting
Norman Hall's Firefighter Exam Preparation Book (Norman Hall)
Smoke Your Firefighter Interview
The Firefighter's Workout Book: The 30 Minute a Day Train-for-Life Program for Men and Women
Firefighter Exams (Barron's Firefighter Exams)
