Fish! A Remarkable Way to Boost Morale and Improve Results

Average customer rating:

Quick Read...Makes some GREAT points!

Fish! A Remarkable Way to Boost Morale and Improve Results

Fish!

Fish!

Fun, Fun, Fun

Fish! A Remarkable Way to Boost Morale and Improve Results
Stephen C. Lundin , Harry Paul , and John Christensen
Manufacturer: Hyperion
ProductGroup: Book
Binding: Hardcover

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ASIN: 0786866020

Amazon.com

Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards

Book Description

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

Download Description

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team.

Customer Reviews:

Quick Read...Makes some GREAT points!.......2007-08-13

This book is a quick read for anyone...the story was interesting enough to keep my attention all the way through. Even though this book was depicting more severe circumstances than I have faced, I could still find ways to relate to the information. It's a nice reminder to practice good work habits every day!

Fish! A Remarkable Way to Boost Morale and Improve Results.......2007-07-16

The book is good for the use as a morale booster in the workplace. It is easily adaptable to a variety of environments.

Fish!.......2007-02-26

Received complete order in a reasonable amount of time and without any problems. Would order from them again.

Fish! .......2007-02-20

Good, and a light read. The ideas are powerful and worth taking time to think about.

Fun, Fun, Fun.......2007-01-30

This book is a super quick read and you'll find yourself able to not only grasp but also implement the key concepts the very same day in any organisation - if you chose to. This book has been so successful it's spawned a whole series of other similar books - but start with this one. Not only does this book help you to make your work fun, it's a fun read itself.

Human Side of Organizations, The (9th Edition)

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Good Service
Exceeded Expectations

Human Side of Organizations, The (9th Edition)
Michael Drafke
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback

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ASIN: 0131183842

Book Description

"The Human Side of Organizations" delivers complete, up-to-date, practical information on how people behave in organizations presented in a readable, easy to understand form. The vital information can be used to understand managers, peers or workers. If you work, you need this information to thrive and survive. FOCUS BOXES/Reality Checks - Bring the work world as it really is into every chapter./Question of Ethics - Presents ethical questions related to the particular chapters' material./A Global Glance - A look at an international aspect of a chapters' concepts./FYI - A new focus box for the 9e./Presents useful hints readers can apply in their daily lives. Anyone who wishes to better understand managers, peers, or workers can benefit from this book as it covers the vital skills needed to survive and thrive in an organization.

Customer Reviews:

Good Service.......2007-02-24

Received Book in about 2 weeks after purchase. Book was in excellent condition. Good Service.

Exceeded Expectations.......2005-09-30

My textbook came sooner than expected and it was in great condition! The savings were unbelievable and I actually recommended using this seller to everyone in my class.

Average customer rating:

IF You Could Buy Only One Book
A Relational Guide to Confrontation
Crucial Confrontations
Crucial Confrontations
this is IT!

Crucial Confrontations
Kerry Patterson , Joseph Grenny , Ron McMillan , and Al Switzler
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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Crucial Conversations: Tools for Talking When Stakes are High
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Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight
The Five Dysfunctions of a Team: A Leadership Fable

ASIN: 0071446524

Book Description

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.

Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:

An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.

Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.

Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

Download Description

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

Behind the problems that routinely plague organizations and families, youll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by...'

Customer Reviews:

IF You Could Buy Only One Book.......2007-09-24

I read this when it was first published and then bought it for each staff member as one of our required primers. I also gave one to each of my Board members. If there is one book I wish had existed 30 years ago, this is it.

A Relational Guide to Confrontation.......2007-08-24

In this example filled guide to crucial confrontations - those times when holding someone accountable is critical to what is important to you - the authors present a relational model for what to do as you become aware of a gap between your expectations and what has or is happening in the specific situation.

The concept approaches the crucial confrontation in `before', `during', and `after' steps; requiring you to spend some `before' time deciding `what' is the specific issue to be addressed and `if' you should enter into the crucial confrontation - what do you desire out of the relationship is a key question to help identify the real issue. Also in the `before' phase, you are asked to master your emotions by considering not only `your story', but also by considering the other person's context and thus `their story' - are they really doing this because they want to fail with you? Probably not - they just have an entirely different perspective (their story) on the situation!

The `during' step requires that you confront with safety and stay with the facts; assuring the other party that mutual respect and mutual purpose are present. The `after' step requires agreement on an action plan and follow-up. Along the way, there are tools to avoid getting side-tracked, with ample examples of situations that may arise and suggestions for dealing with them. The book is recommended for anyone interested in improving any of their many relationships, business or personal.

Crucial Confrontations.......2007-06-27

A must read for supervisors and managers. With outstanding proven approaches to knowing what you want from a conversaton, what the other wants, and watching out for the relationship. Found it useful at work as a reference book, plus a great read for personal relationship communications as well. Would suggest reading Crucial Conversations first to really get the full view.

Crucial Confrontations.......2007-05-08

Excellent book. Easy directions and explanations to implement the Crucial Confrontation Model.

this is IT!.......2007-05-07

exceeded my expectations...a must read for all those seeking practical strategies to lessen the 'drama' in face-to-face accountability discussions.

Management of Organizational Behavior: Leading Human Resources (8th Edition)

Average customer rating:

Call this book the Management Bible
A 'must have' for all leaders.
Management of Organizational Behavior
Goes where few texts dare to go: the real-world
All about Leadership!!! Must read!

Management of Organizational Behavior: Leading Human Resources (8th Edition)
Paul Hersey , Kenneth H. Blanchard , and Dewey E. Johnson
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback

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ASIN: 0130175986

Book Description

Used by more than a million people throughout the world, this highly readable book provides a comprehensive examination of the applied behavioral sciences, and focuses on fundamental ideas which have stood the test of years of application in academic, business, not-for-profit and administrative environments. Complete coverage of motivation and behavior, situational leadership, building effective relationships, planning and implementing change, leadership strategies, the organizational cone and integrating situational leadership with the Classics. For individuals interested in expanding their knowledge of, and proficiency in leadership strategies.

Customer Reviews:

Call this book the Management Bible.......2007-09-19

Ken Blanchard went on to become the management guru of the 90s, writing countless books that can be found right here on Amazon. However, this text book is where is all began. I call it a text book because it is. This text has been used and is still used in management schools around the nation. Written with Hersey and Johnson, this book is the definitive foundation text on how to manage organizational behavior as it pertains to managing people. Following are a couple key points:

1) Diagnosis: It is a manager's job to modify their management style to employee needs. Evaluting employee needs and corresponding management styles can be easily done using Situational Leadership tools (found in book).

2) Intervention: Performance can be managed using the fundamental postive reinforcement psychology. Further, by consciously indentifying needs, performance can be improved more rapidly.

3) Evaluation: If behavioral change does not occur, the individual may not be in the right role.

This sounds dry and obvious by today's standards, but it wasn't when the first edition of this book was published (1980s). Further, most modern organiztional and management theory is based on this book. There is still gold to dig from its pages.

A 'must have' for all leaders........2006-06-17

If you take your job as a business leader seriously, this book is a 'must have'. As a business coach I use it in my practice with great success. For leaders (and managers who think they are leaders) and their teams it's an eye-opener. It gives insight in what it takes to turn a good team into a great team, and what great leadership is all about. If you want to be more effective as a leader and take your team to the highest level of readiness, read this book. It will change your life....and of those you lead.

Management of Organizational Behavior.......2005-02-26

Not too bad as these books go but a tremendous amount of verbiage explaining the obvious. Excellent example of turning simple concepts in complex charts and definitions. I would imagine that people in the field love this hyperbole but it's BS to me and pretty much a waste of time to drudge though all of it.

Goes where few texts dare to go: the real-world.......2004-03-15

I recommend this to managers as much as students.

Sure, the price seems like a lot of cash to shell out at first. But trust me, it is worth it. I had to read it for a Management class, and it started of like a typical OB text, illustrating the history of management studies (Taylor to Maslow to Mayo to Likert to ...). Good stuff, but pretty dull. Then, Hersey et al went where most scholars, even the supposedly worldly MBA types, fear to tread: real-world application!

The text covers all of the material covered Blanchard's "One Minute Manager," "Putting the One Minute Manager to Work," and a shelf load of other books. It also does a great job introducing Blanchard and Hersey's Situational Leadership, where the manager matches leadership behavior to a report's ability level and motivation. This replaces "Leadership and the One Minute Manager," and delves much deeper into the topic.

Hersey et al also cover:
- Behavioral shaping, and positive and negative reinforcement quite nicely
- Communications skills necessary to lead reports
- Power building, and using effective power bases ...
- The list literally goes on and on.

I use the concepts I was first exposed to here day in and day out. They work. My OB professor told us that, if he would be limited to just one book on management, he would choose this one. And, five years later, I agree. I am very glad that I did not sell this book back to the campus bookstore. I consult the book at least once a week while pondering both thorny and maundane problems with my employees.

You see, Dr. Davis? Some of us do listen.

All about Leadership!!! Must read!.......2003-06-13

This book is one of my favorites! It leads you first through a complete review of management and leadership theories, then introduces the authors' famous SITUATIONAL LEADERSHIP model and theory. This book goes into great depth about the sit-lead model and theory, and is a great read. Want to be a better leader??? Read the book by the experts! ...

Co-Active Coaching, 2nd Edition: New Skills for Coaching People Toward Success in Work and, Life

Average customer rating:

Great Book
A go-to book on coaching.
What everyone needs to know
the best coaching book
Your Gate way to Coaching profession

Co-Active Coaching, 2nd Edition: New Skills for Coaching People Toward Success in Work and, Life
Laura Whitworth , Karen Kimsey-House , Henry Kimsey-House , and Phillip Sandahl
Manufacturer: Davies-Black Publishing
ProductGroup: Book
Binding: Paperback

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ASIN: 0891061983

Book Description

A newly revised edition of the book that helped define the coaching profession, Co-Active Coaching captures the essence of what it takes to design and maintain successful, collaborative, and empowering coaching relationships. The authors describe in detail their flexible and adaptive model-placing the client's agenda at the heart of the coaching partnership, define the skills required for success, provide dozens of sample coaching conversations, and a power-packed Coach's Toolkit of over 35 exercises, questionnaires, checklists, and forms to make these proven principles and techniques eminently practical and immediately actionable.

Customer Reviews:

Great Book.......2007-09-16

This was a gift for my boss and he LOVED it! It arrived very soon after ordering. Thanks for everything.

A go-to book on coaching........2007-08-28

This is one of the few go-to books for coaches, or those who want to become coaches. Very, very helpful. Lots of ideas, tips, etc. The CD that comes with the book is worth the price alone!

Buy this book and read it! One of my favs on the topic of coaching!

What everyone needs to know.......2007-08-05

This book opened great ways to honor myself and others. It is well written and expanded my idea about coaching.

the best coaching book.......2007-06-29

This book is the best and most comprehensive coaching book I have on my shelfs.
Co-active coaching is what my profession is about and I've found so many answers to my questions about how-to and what-is-next .

Captures the wisdom of co-active coaching and it's a must read if you want to tap into the real power of coaching.

Your Gate way to Coaching profession.......2007-05-28

It's an amazing book that groups theories and practice for a profession that needs alot of practice. It's a necessity for all new professionals in the field.

Don't Sweat the Small Stuff--and it's all small stuff (Don't Sweat the Small Stuff Series)

Average customer rating:

Are you kidding me?
don,t sweat the small stuff its all small stuff
Mystery Book
Very helpful little book
Putting life into its proper perspective

Don't Sweat the Small Stuff--and it's all small stuff (Don't Sweat the Small Stuff Series)
Richard Carlson
Manufacturer: Hyperion
ProductGroup: Book
Binding: Paperback

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Accessories:

RESPeRATE Blood Pressure Lowering Device
Airborne Effervescent Health Formula, Original Orange, 10 Tablets (Pack of 3)

ASIN: 0786881852

Amazon.com

Got a stress case in your life? Of course you do: "Without question, many of us have mastered the neurotic art of spending much of our lives worrying about a variety of things all at once." Carlson's cheerful book aims to make us stop and smell--if not roses--whatever is sitting in front of our noses. Don't Sweat the Small Stuff... offers 100 meditations designed to make you appreciate being alive, keep your emotions (especially anger and dissatisfaction) in proper perspective, and cherish other people as the unique miracles they are. It's an owner's manual of the heart, and if you follow the directions, you will be a happier, more harmonious person. Like Stairmasters, oat bran, and other things that are good for you, the meditations take discipline. Even so, some of the strategies are kind of fun: "Imagine the people in your life as tiny infants and as 100-year-old adults." The trouble is, once you start, it's hard to stop.

Book Description

Braille edition of the popular bestseller. "Let go of the idea that gentle, relaxed people can't be super-achievers," advises Dr. Richard Carlson in his widely popular self-help book, DON'T SWEAT THE SMALL STUFF. In 100 chapters--each only a few pages long--Dr. Carlson shares his ideas for living a calmer, richer life. This book has been on the New York Times bestseller list for 38 weeks and is No. 3 on USA TODAY's Best-Selling Books list. Two small volumes in braille.

Customer Reviews:

Are you kidding me?.......2007-10-07

I can buy "don't sweat the small stuff," but when the author adds "it's all small stuff" he just lost all credibility. It's ALL small stuff? Tell that to a family whose loved one was just murdered. Or a parent who has to raise three severly deformed babies. That's the problem with self-help books of this genre, everything is penned into a nicely managed coral that totally ignores the REAL pains of life. If you want inspirational truth, check out the Bible where even Jesus, who never pulled any punches, tells us "life is difficult."

don,t sweat the small stuff its all small stuff.......2007-10-03

This book should be mandatory in high schools. It would help kids understand in simple ways how to response to emotional and spiritual and body. Very positive book for living the fast pace we live in today..I urge parents to get don,t sweat the small for teens..

Mystery Book.......2007-09-06

I never received the above mentioned book, and ONCE AGAIN very disatisfied with the used book service and will try another company. Granted there was a change of address and later a change in password because "review request" would not accept original password. Very UNSATISFIED wih service, and for $7.00 I would not waist anymore of my valuable time pursuing the mater....James A. Stapleton

PS. If I see the charge on my credit card I will dispute chatge.

Very helpful little book.......2007-09-04

Reading "Dont Sweat the Small Stuff" is a must for people like me who feel that they can't sit down and watch the news until he or she has run down a to-do list and checked off everything.

Putting life into its proper perspective.......2007-08-08

It has been my experience that life has a tendency to give us what we need (at the most unexpected times) when dealing and coping with problems in our lives. The other afternoon, for example, in my disorganized garage, was searching frantically for an old receipt for tax purposes. Now it really wasn't worth much, nevertheless, to me this tiny problem was all pressing and all stressing. In the scheme of things, it wasn't worth the energy. What I did find in one of the old boxes, though, was this terrific little book. Sitting down on a box amongst the dust, I read it for at least an hour and within that short span of time, it truly changed my perspective on what is really important to gain a more loving and stress-free existence.

Interestingly as a child my father's favourite saying was, "Don't sweat the details:" Meaning don't let little things get in the way of what is important. Richard Carlson's message is basically the same. In this treasure of a book, he has written 100 suggestions on how to deal with life's "small stuff", such as developing our patience, compassion, and our tendencies to criticise and make knee-jerk judgements; essentially developing our potential to become more caring and loving human beings.

My personal favourites:

Make Peace with Imperfection

Develop your compassion

Don't interrupt Others or Finish Their Sentences

Become a Better Listener

Become an Early Riser

Stop Blaming Others

Practice Random Acts of Kindness

There are 93 other suggestions in this book that if practiced could well change one's life for the better. But like all things truly valuable, it takes work, practice and discipline to achieve anything worthwhile on this planet.

I've decided to choose one suggestion a day and make a conscious effort to practice it; because I believe if followed will change life's vagaries and problems, at least putting them into a proper perspective.

Highly Recommended.

Social Intelligence: The New Science of Human Relationships

Average customer rating:

Mind EQ
Best book ever!
this is a must listen to book
social intelligence
Relating to people is more important than your IQ

Social Intelligence: The New Science of Human Relationships
Daniel Goleman
Manufacturer: Bantam
ProductGroup: Book
Binding: Hardcover

Interpersonal Relations | Relationships | Health, Mind & Body | Subjects | Books

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Similar Items:

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ASIN: 0553803522
Release Date: 2006-09-26

Book Description

Emotional Intelligence was an international phenomenon, appearing on the New York Times bestseller list for over a year and selling more than five million copies worldwide. Now, once again, Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are “wired to connect” and the surprisingly deep impact of our relationships on every aspect of our lives.

Far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies—down to the level of our genes—for good or ill. In Social Intelligence, Daniel Goleman explores an emerging new science with startling implications for our interpersonal world. Its most fundamental discovery: we are designed for sociability, constantly engaged in a “neural ballet” that connects us brain to brain with those around us.

Our reactions to others, and theirs to us, have a far-reaching biological impact, sending out cascades of hormones that regulate everything from our hearts to our immune systems, making good relationships act like vitamins—and bad relationships like poisons. We can “catch” other people’s emotions the way we catch a cold, and the consequences of isolation or relentless social stress can be life-shortening. Goleman explains the surprising accuracy of first impressions, the basis of charisma and emotional power, the complexity of sexual attraction, and how we detect lies. He describes the “dark side” of social intelligence, from narcissism to Machiavellianism and psychopathy. He also reveals our astonishing capacity for “mindsight,” as well as the tragedy of those, like autistic children, whose mindsight is impaired.

Is there a way to raise our children to be happy? What is the basis of a nourishing marriage? How can business leaders and teachers inspire the best in those they lead and teach? How can groups divided by prejudice and hatred come to live together in peace?

The answers to these questions may not be as elusive as we once thought. And Goleman delivers his most heartening news with powerful conviction: we humans have a built-in bias toward empathy, cooperation, and altruism–provided we develop the social intelligence to nurture these capacities in ourselves and others.

From the Trade Paperback edition.

Customer Reviews:

Mind EQ .......2007-09-21

This book (audio version) really tracks how and why EQ is neurally connected in the human mind. This provides more then I will ever know on human behaviors. Recommend to read or listen several times to realise the wealth of information provided. A great resource book for training, research and general interest.

Best book ever!.......2007-09-19

Social Intelligence tells the "real" story of life. It is absolutely and completely about people and relationships. Excellent read.

this is a must listen to book.......2007-09-10

You may not have the time to read the book. So, have Mr. Goleman be your companion while you are driving along the high way or commuting to work.
I have found this an interesting source to be utilized in our leadership development and trainings.
I highly recommend it for those who seek to improve their leadership skills and learn about this very important ingredient in leadership.

social intelligence.......2007-09-10

1. Please note: I ordered 1-hard cover..."working with emotional intelligence, received.

2. I ordered two "SOFT COVER.."working with emotional intelligence" Recieved ONE only.

3. I was shipped ONE "SOCIAL INTELLIGENCE" which I was careful not to order because I noticed the attempt to package it together with "working with emotional intelligence"

3. "Social intelligence" is a vain attempt to sell another book off the reputataion of "emotional...& working with "emotional intelligence'

Please send me 1-soft cover "working with emotional Intelligence" to replace the worthless "social intelligence" soft cover.Do you wish that I return "social intelligence"??????

Please respond ASAP to confirm the exchange.
Thank you for the cooperation.

Peter Kosick

Relating to people is more important than your IQ.......2007-09-02

Daniel Goleman has created another educational masterpiece to follow up his book Emotional Intelligence (which taught us we could have a high IQ but act emotionally unintelligent). This book teaches us we can have excellent analytical skills but be very unintelligent in how we interact with people. He classifies social intelligence as our ability to listen, talk appropriately in conversations, tell "white lies" when necsasary to value peoples feelings over blunt truth, and understand how to react with people as to create rapport and trust. He believes that SQ in many ways is more important than IQ because the success in the world is more determined by how you get along and relate to people as opposed to how many A's you received on your report card. He writes about the importance of doctor's treating their patinces as people, it has proven that this dramatically reduces the amount of malpractice suits. He discusses what people care most about in bosses great listener, encourager, communicator, courageous, sense of humor, empathy, decisive, humble, takes responsibilty, and shares authority. He discusses how through inmate interactions prisons are breeding grounds for life long criminals and how to change that. If you are interested in the above read this book. It is a detailed road map of how our brains loop with other people to create interactions. You will learn a lot, I did.

Too Good to Leave, Too Bad to Stay: A Step-by-Step Guide to Help You Decide Whether to Stay In or Get Out of Your Relationship

Average customer rating:

Just amazing
Simple and to the point
Absolutely helpful!
Not a book for people looking for solutions
Confirmed what I had already decided

Too Good to Leave, Too Bad to Stay: A Step-by-Step Guide to Help You Decide Whether to Stay In or Get Out of Your Relationship
Mira Kirshenbaum
Manufacturer: Plume
ProductGroup: Book
Binding: Paperback

Interpersonal Relations | Relationships | Health, Mind & Body | Subjects | Books

General | Self-Help | Health, Mind & Body | Subjects | Books
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Accessories:

philosophy hope in a jar daily moisturizer

ASIN: 0452275350

Customer Reviews:

Just amazing.......2007-09-27

I looked at the book for a whole day before I took a big breath and started reading it. This book will probably save my relationship that I was about to quit. It even gave me more ways to appreciate my significant other. To be read as soon as difficulties occur. It will either save your relationship before the worst of it grows on you or will prevent you from staying in an unhappy relationship.
If your are willing to find your truth, open this book, easy to read, and so practical.

Simple and to the point.......2007-09-24

I already knew where I was at when I bought this book. I was as the book says in "limbo" and it was time to make a decision. I could either stay and try to put my all into it all or leave and start new. Well I decided to leave, because that is the direction I had been headed for awhile, and I just couldn't stay. It was a good choice, a scary one. The book was super to the point and the stories of others definately made me feel not alone.
Personally I choose to be happy and live life to the fullest and not let anything hold me back. I wasn't happy so I did what I needed to.
Hope this helps...

Absolutely helpful!.......2007-09-24

After years of spending a small fortune on marriage guidance, consultants, psychologists, and every other useless adviser on the planet - along came this wonderful book. The book takes the reader through a clear, concise, PRACTICAL, step-by-step approach to making that life changing decision of whether to recommit to or leave a relationship. I found the book to be a breath of fresh air in the choking confusion that accompanies such a decision.

Not a book for people looking for solutions.......2007-09-23

This book simlifies marital problems too much - and it seems the author is more in favor of marraiges ending then staying together. I think this book should come with a warning label - buyer beware!

Confirmed what I had already decided.......2007-09-14

The only error I made with this book is not having purchased it before now! I never realized that I was stuck for years in relationship ambivalence, and was still feeling ambivalent when I ordered the book. I had filed for divorce by the time the book arrived, but decided to read it anyway.

I discovered that the author comprehensively described some of the problems in my marriage in a way that no one else had given voice to before, and I received confirmation that though my decision has been and will continue to be very difficult because of my children, it will ultimately be the right decision.

I highly recommend this book for anyone who needs clarity about their relationship.

The Verbally Abusive Relationship: How to Recognize it and How to Respond

Average customer rating:

What a horrible piece of bitterness
Finally
Relationship analysis
This Book Saved My Life....
Helpful advice on protecting yourself from verbal abuse

The Verbally Abusive Relationship: How to Recognize it and How to Respond
Patricia Evans
Manufacturer: Adams Media Corporation
ProductGroup: Book
Binding: Paperback

General | Mental Health | Health, Mind & Body | Subjects | Books

Interpersonal Relations | Relationships | Health, Mind & Body | Subjects | Books

General | Psychology & Counseling | Health, Mind & Body | Subjects | Books

Social Psychology & Interactions | Psychology & Counseling | Health, Mind & Body | Subjects | Books

Abuse | Self-Help | Health, Mind & Body | Subjects | Books

Violence in Society | Social Sciences | Nonfiction | Subjects | Books

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The Emotionally Abusive Relationship: How to Stop Being Abused and How to Stop Abusing

ASIN: 1558505822

Amazon.com

Are you now, or have you ever been, in relationships with family, friends, or mates who have been verbally abusive? Is your happiness with someone you love continually threatened by interactions that continually undermine your self-esteem? Do you feel trapped in a relationship that keeps decaying in a downward spiral of overt or passive-aggressive abuse?

If so, this book could be your life raft, either carrying you toward repair of the existing relationship or the effects of past relationships or offering liberation from your current confusion. Its practical approach can help clear your head and possibly change your life. The only criticism that I and other readers have is that the author assumes verbal abuse is almost always directed by males toward females, which, in my experience and that of others I know, is not necessarily the case. Highly Recommended.

Book Description

If you or someone you know answers "yes" to one or more of the following questions, this book is required reading:

Does your partner seem irritated or angry at you several times a week?
Does he deny being angry when he clearly is?
Do your attempts to discuss feelings of pain or emotional distress leave you with the feeling that the issue has not been resolved?
Do you frequently feel perplexed and frustrated by his responses, as though you were each speaking a different language?

Almost everyone has heard of or knows someone who is part of a verbally abusive relationship-if they're not involved in one themselves. In The Verbally Abusive Relationship, you'll find validation and understanding-it's "not all in your head"-and encouragement for your efforts to change the situation. In this expanded second edition, author Patricia Evans explores the damaging effects of verbal abuse on children and the family, and offers valuable insight and recommendations to therapists, as well as those who seek therapeutic support.

Customer Reviews:

What a horrible piece of bitterness.......2007-09-22

I read this entire book at my wife's request - but the book was thrown against the wall more than once. I guess if you listen to this pompous and self-righteous author, that makes me an abuser. Of course, her main point was that if I am a man, I am an abuser. You could hear the bitterness of her probably coming from a bad relationship.

Of course women love this book. According to his author, a women is not responsible for her own happiness, her husband is. You don't have to get very far into the book to see her ridiculous list of things that identify an abusive husband - she's not happy, she doesn't feel understood, she is confused, her husband gets angry, her husband doesn't tell her his feelings, her husband tells her his feelings.

Then you go on to some more indicators. What "red flags" should a woman look for to call her husband an abuser? If he brings her gifts, if he takes her to a nice restaraunt, if he says he loves her, if he doesn't understand her, if she doesn't understand him, if he talks to her, if he doesn't talk to her, if he asks her if everything is OK, if he pays too much attention to her, if he doesn't pay enough attention to her.

Then this author goes on with the feel-good psycho-babble. If you feel it - it is true. Do you feel alone - you have been abandoned. Do you feel sad - you are abused. Do you feel like you don't understand your husband - you are being deceived.

How did she get the information for this book? By talking to women - only women. Not one single man. She didn't determine if what the woman was telling her was accurate or a complete fictional account. Why wouldn't she talk to men? Because we're all abusers - why would she waste her time talking to any of us. This bitter lady is a certified man-hater and it appears to be her goal in life to break up as many marriages as possible.

She offers about 3 pages on how to keep a relationship together - but not before telling the woman that the only real solution is to leave your husband if he is an abuser - and we're all abusers. She goes on and on about how there is almost no chance whatsoever salvaging a marriage, so you might as well divorce your husband and live alone for the rest of your life.

This is a horrible hate-filled book and it saddens me how many marriages this bitter woman will destroy.

Finally.......2007-09-11

My daughter said, "How does one study verbal abuse? The abuser denies it". So, this book is soooo helpful in describing the situation. Finally, someone understands! The author puts into words experiences so many have, yet cannot share. Not being able to share and be understood is a prison to the soul. The author also has some answers, and I'm sure more will come, even from the reader! If you think you're crazy, the "only one" who is unable to relate to your spouse, or a failure as a woman/spouse, a must read!

Relationship analysis.......2007-08-30

This book is very "text bookish" and I feel it would be beneficial to have written this book as more of a story line and not so much repetition. I was hopefull that Patricia could have focused more on the "abuser" becoming less abusive and more cooperative with his mate. I do like the short questionares she recommends to take to determine an abusive status in a relationship. There is truely much to gain by this book, but I feel a more personable approach would have been better.

This Book Saved My Life...........2007-08-12

With friends and family trying to convince me to stay with my husband...because he was the life of the party, so sweet and kind to them, and because I would be homeless and penniless if I left...
This book saved my life. I went from a "full-of-life" woman to a weak and depressed shell-of-a-person. I was so sad and exhausted from his verbal abuse that I didn't want to go on living.
So here I am, homeless and penniless..with nothing but the clothes on my back and Patrica's book under my arm. At least I know I am not crazy and that I can see a light at the end of the tunnel.
With all my heart...thank you.

Helpful advice on protecting yourself from verbal abuse.......2007-08-10

Verbal abuse might not be as visible as physical abuse, but it can be just as damaging. What makes this type of abuse so insidious is that the victim blames herself, further weakening her self-esteem, instead of placing the responsibility firmly where it belongs - on the abuser. Patricia Evans unmasks verbal abuse in all its hurtful guises, from the most obvious such as yelling and name-calling, to the covert manipulations of sabotage, double-speak and denial. Evans bases her insights and conclusions on extensive research. She uses real-life situations and dialogue to shed light on this dark, destructive ailment - though she sometimes can be repetitive and unnecessarily complex. Her in-depth analysis of the dynamics of verbal abuse may be more suited to therapists and researchers than to victims seeking coping advice. Evans would be the first to say that if you are in imminent danger, get professional help or a cop. We recommend her book to anyone who might be in a verbally abusive relationship or who cares about someone who is. Therapists and counselors will also benefit from this well-researched thesis.

Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction

Average customer rating:

love to read
Easy Lessons Equal Coachable Moments
One of the Top Little Business Books with Big Impact according to About: Human Resoures
Perfect for new managers & supervisors
A light, fun read on how to Empower and Manage your Team

Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction
William Byham , and Jeff Cox
Manufacturer: Ballantine Books
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Leadership | Management & Leadership | Business & Investing | Subjects | Books

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ASIN: 0449002829
Release Date: 1997-11-11

Book Description

Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.

Customer Reviews:

love to read.......2007-08-25

I used this in training sessions with my managers. Great book and worth reviewing/re-reading from time to time.

Easy Lessons Equal Coachable Moments.......2007-02-24

The reason I like this book is that it breaks many management and supervisory roles into very simple actions that create perfect coaching goals. As a Leadership Coach I am able to use samples of this book to assist in drawing a picture of the behaviours that we want our managers and supervisors to perform; (Much more fun than our current list of competencies.) The book is not quite as strong when discussing organizational change but it does demonstrate that all organizational change must start at the base of the organization with support from the Top. A simple read with great messages.

One of the Top Little Business Books with Big Impact according to About: Human Resoures.......2007-01-31

According to Susan Heathfield, editor of About: Human Resources, Your Guide to Human Resources Newsletter: This continuing favorite may be hard to find but it's worth the search. Join a supervisor who is transported to a state in which he can suddenly "see" the real impact his actions have on whether staff is enabled to think, contribute, and find meaning in work. Experiment and learn with him as he changes.

Perfect for new managers & supervisors.......2007-01-11

This quick read brings valuable insight for new managers in a fun manner. The author's use of corporate characters and the personas employees take on are right-on for many typical business scenarios. If you are looking to improve employee satisfaction and grow as a manager, this book may provide insight and spur ideas of your own to implement.

It's highly recommended for clients of Battson Coaching who are first-time managers.

A light, fun read on how to Empower and Manage your Team.......2006-12-30

What if you could travel to the "12th dimension" and see what people think of themselves - along with the manifestations Zapping (motivating) and Sapping (de-motivating) that occur every day as people interact. Joe and Ralph do exactly this and along the way discover what works and what doesn't when it comes to empowering and managing teams.

The first three steps to Zapp!...
1. Maintain Self-esteem.
2. Listen and Respond with Empathy.
3. Ask for Help in Solving Problems.
...lead to the Soul of Zapp: Offer Help Without Taking Responsibility.

The books goes on to describe how these Sapping (de-motivating) events occur, their results, how to counteract them and in turn, motivate your team. Also some general (but good) content on what Management and Team Leads should be focusing on.

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