Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others.
"If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology."
- Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith
"This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization."
- Weston McMillan, CPT, manager, training and development, eBay Inc.
"An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results."
- Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc.
"This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations."
- Anne Marie Laures, CPT, director, learning services, Walgreen Co.
"The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations."
- Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off
The first edition of the Handbook of Human Performance Technology has been the bible of this rapidly evolving field. This new edition, co-published with The International Society for Performance Improvement, adopts a more international approach and introduces you to many emerging technologies.
Improve your own professional life . . . and much more!
Contributors to the volume comprise a veritable who's who in the field of performance improvement. If you own the trailblazing first edition, you'll want to add this volume to your bookshelf. If you are a trainer, consultant, or a manager engaged in improving performance, this groundbreaking work is indispensable.
Customer Reviews:
A Comprehensive and Practical Reference for the Practioner.......2005-09-23
The size and weight of this book caused me to think twice because the combination of those features often suggest more than a fair amount of techno speak,often more satisfying for the writer than the reader. The weight of this book is pure muscle, written for the user...clear, understandable and comprehensive. If you are interested in global organizational performance, I found the treatment of the subject very useful and well done. As it turns out, the weight of the book has a complimentary benefit i.e. eliminating at least one trip to the gym, I can now build both strength and knowledge without having to take a gym shower. It may not be a benefit for everyone, but the Handbook for HTP will provide value for those who are serious about this subject....
Excellent Reference.......2003-01-07
This book has been an excellent desk reference. It is a must for anyone working or studying in the field of performance technology.
Just what is says: a complete and state-of-the-art handbook.......1999-09-10
We humans are most important. Not only to ourselves, but increasingly to economy. More and more humans become alive within the business they work in. And businesses become more and more knowledge critical, which enhances the importance of humans and their performance. This means that addressing issues on human performance becomes increasingly complex and daunting. Hence: Human Performance Technology. This handbook is both scientific and realistic. It takes the need for metrics as much into account as the 'softer' aspects. It approaches HP from a General Systems Theory approach and does is coherent. Everyone that wants to know where we stand, where we are going, will love it for its scientific and academic value alone. But those who want to put HPT in practice at strategical, tactical and/or oprational level will both love and need it. If you are serious about HP you will find this handbook is worth every cent.
Average customer rating:
- Excellent reference
- More of an Information Flea Market than a Handbook
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Human Performance Measures Handbook
Valerie Jane Gawron
Manufacturer: CRC
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Binding: Paperback
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Similar Items:
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Handbook of Human Factors Testing and Evaluation
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Handbook of Human Factors and Ergonomics Methods
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Handbook of Human Factors and Ergonomics
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Making Decisions Under Stress: Implications for Individual & Team Training
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Occupational Biomechanics
ASIN: 0805837019 |
Book Description
Human Performance Measures Handbook was developed to help researchers and practitioners select measures to be used in the evaluation of human/machine systems and helps them seek better, more efficient and effective ways to characterize and measure the human element as part of the system. This book guides the reader through the critical process of selecting the appropriate measures of human performance and workload, and later provides specific examples of such. It begins with an overview of the steps involved in developing a test to measure human performance, workload, and/or situational awareness. This is followed by a definition of human performance and a review of human performance measures. Workload and situational awareness are similarly treated in subsequent chapters.
Customer Reviews:
Excellent reference.......2004-10-17
This handbook provides an extremely comprehensive review of hundreds of measures. Each review has a general description, strengths and limitations based on data, data collection requirements, thresholds of critical values that have been empirically tested, and references. Hundreds of reports and articles are referenced. The document has brevity, clarity, and integrity. There is no author's conjecture.
More of an Information Flea Market than a Handbook.......2003-11-25
This book was written to fill a definite need for applied human factors practitioners. Unfortunately, the frustrations outweigh the benefits. It does catalogue a number of measures, but fails to succeed in its aim. The text reads more like a stack of literature review notecards than a handbook or guide. At times, it hands out results without talking about what a given researcher was measuring or addressing. It is almost as if they published an expanded draft outline instead of the real book it was supposed to grow into.
It's title clearly states that it addresses Human Performance Measures. Liberally splashed in amongst the measures, however, are entry after entry of experimental tasks that present vague task results without talking about the measures used to determine those results. It does so without pointing out that these items are tasks, not measures. When it does address true measures, it offers no explanation of when that type of measure is appropriate, or even how to use it. Instead, in simple literature review fashion, it simply cites results of different journal articles.
This volume is completely hamstrung by the publisher formatting of the text. When you flip through the book, it appears to be a single, 188-page-long run-on paragraph. Reading a specific section reveals the same problem: headers and subheaders are barely (if at all) distinguishable from the text, which is of low to moderate value anyways.
It is a perfect example of an information flea market - There are a very few good bits of information in there, but you have to spend a whole lot of time digging around to find it. The topic was a great idea, but the execution was lacking. It just takes too much digging time for the potential payoff.
Book Description
This comprehensive companion volume to the bestselling ASTD Training and Development Handbook (Craig, ed.) helps trainers design classroom, self-study, or technology-based training programs. Delivering the latest information on how adults learn best and human performance technology, it shows trainers how to prepare lesson plans, create visual aids, and deliver highly memorable presentations.
Download Description
Written by experts working with the nation's leading training organization, this book is a treasure trove of information for trainers on how to go about designing a training program, gathering content, finding subject matter experts, determining what fits your training needs, and much more.
Customer Reviews:
Covers all the basics.......2004-12-08
This book is highly useful for anyone trying to get an exact sense of how the training industry views itself, its purpose and its standard operating procedures.
Disappointed.......2003-03-12
I finishing my PhD in Cognitive Psychology, and I am new to the field of training. My purpose in reading training books is to discover whether or not I would like to pursue being a trainer, or at the very least use the information to help me in my current field. So, you can take my opinion with a grain of salt.
I know that ASTD is the big professional association for trainers, so I was surprised and disappointed in the limited usefulness of a book sponsored by them.
Other books present design and delivery in a more thorough manner. You can skim this book in a few minutes and get the key points. Whether this is entirely due to the lack of substantive content or due to the book's format is debatable, but I am thinking more the former than the latter.
The key points that are useful are not adequately backed up by sufficient supporting detail or research. I don't think the "Delivery" part should necessarily be backed up by research, but the "Design" part surely should. I would like to know why the techniques they suggest should work and how cognitive processes relate to those techniques. But my thinking that this is important may be more due to my own background, rather than a real flaw of the book. However, even if that is true, I have found other books that do give sufficient supporting detail and/or research.
The other books I recommend instead of this one are:
- Beyond the Podium by Rossett
- Developing Training Courses by Hassell-Corbiell
- Web-Based Training by Horton
- Multimedia for Learning: Methods and Development by Alessi and Trollip
- Building Expertise by Clark
A Classic Reference for all Training Preofessionals.......2002-02-10
A quick reference for all things related to Training Design & delivery. However, the coverage is surprisingly deep and some of the chapters are all you'll ever need to know about the topic.
Whether you want an overall picture of Training Design & Delivery or a beginner on his/her first steps and even when you become an expert, you'll find yourself referring to this book again and again.
The Handbook is divided into three section;
1) Instructor Based - Covers such topics as instructional systems design, using technology and games during training and evaluating training programs.
2) Design & delivery of Technology Based Training - If you want a more comprehensive coverage of e-learning, then you should refer to the newly published 'Handbook of e-learning.' However, this section remains quite valuable since it covers some of the other media.
3) Design & delivery of Self Directed Training - If they will learn on their own, then these are all the resources and tools you will need.
This Handbook, together with the 'ASTD Handbook of Training & Development' are essential reference for all Training & Development professionals. I predict that they will also be joined by the 'ATSD Handbook of e-learning' quite soon!
Average customer rating:
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Shiftwork Safety and Performance: A Manual for Managers and Trainers
Peggy Westfall
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover
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| Management
| Management Science
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| Operations Research
| Planning & Forecasting
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| Production & Operations
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| Quality Control
| Risk Assessment
| Statistics
| Strategy & Competition
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ASIN: 1566702577 |
Book Description
As more employees work non-routine hours, often in critical safety and security positions, recognizing and reducing stress and the human error it causes is more important than ever. Performance problems caused by unconventional work schedules and resulting fatigue are a significant cause of industrial accidents, lost productivity, and high medical costs. Shiftwork Safety and Performance offers practical solutions to managing fitness and health, improving alertness and sleep quality, and maintaining a social life while performing shiftwork. The author, an experienced safety consultant and trainer who has studied shiftwork around the country, explains the often disastrous consequences of inadequate alertness, and offers ways to improve morale and reduce accidents. If you supervise or train shiftworkers, this book will help you identify opportunities to improve workplace and worker safety. This easy-to-read, practical manual introduces scheduling strategies to improve alertness, enhance the quality of time away from work, and assist crew communications. It is the first and only complete guide on the complex subject of shiftwork and human performance, and the first book addressing the serious subject of shiftworker burnout.
Customer Reviews:
An excellent resource!.......2000-03-31
Sections of this book were required reading for a graduate-level course in HPT I took several years ago. I found myself reading vast portions of this book not because it was required, but because this book is informative and enlightening. Now that I work to help companies re-engineer for the Web, the practices and principles I learned through these readings are more relevant than ever. A great resource! I can't wait to read the follow-up.
Average customer rating:
- Developing a Career Passport for the Future
- The human side of productivity
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Creating Productive Organizations: Developing Your Work Force (St Lucie)
Elizabeth Smith
Manufacturer: CRC
ProductGroup: Book
Binding: Paperback
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Leadership
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ASIN: 1884015867 |
Book Description
A highly motivated, competent work force is vital to an organization's success. Creating Productive Organizations is an interactive manual that challenges and encourages readers to assess and develop a clear vision of their areas of competence and interest in order to enhance productivity. Basic, common sense information about people, jobs, and the workplace is presented using simple descriptions, methods, contemporary examples and illustrations. Readers are skillfully guided through the process of identifying and defining their skills, abilities, beliefs, values, work methods, knowledge, and strengths. Step-by-step guidelines enable readers to evaluate and more closely match their talents, goals, and visions with current and future demands of the constantly changing workplace. Written for supervisors, managers, leaders, mentors, work teams members, academicians, students, and anyone striving to learn more about themselves in order to increase job satisfaction and overall performance. Creating Productive Organizations is an excellent stand-alone resource-however, the facilitator's guide is recommended for industry training or classroom use. Facilitator's Guide The facilitator's guide is a multilevel, experiential teaching tool that provides activities, inventories, questionnaires, surveys and discussion resources for individual and group use. Its content follows the same format as the manual and is designed to supplement and reinforce material presented in each chapter.
Customer Reviews:
Developing a Career Passport for the Future.......2001-03-14
The author's overall goal is to encourage readers to use assessment tools and methods described and illustrated in Creating Productive Organizations to encourage readers to: (1) Develop their personal and professional vision and mission statements; (2) Use a representation work activities model to evaluate their overall competencies based on experience, learning, accumulated skills, abilities, and knowledge; and (3) Create a "personal equation" or career passport to help them more closely and effectively match their overall expertise or talents with the job they perform. This process helps ensure employability.
The interactive, learning-driven materials guide the reader through the basics about organizations, leadership, systems approaches, productivity, and the true nature of work.
The reader creates a diagnostic model by rating (using a 7-point scale) each of six work activities they regularly perform along ten major dimensions, like difficulty level, use of standards, motivating potential ... value-added functions. Results of the 6x10 matrix or grid are used to group work activities into: (1) Core, routine, repetitive work;(2) Unique - areas specific to education, training or certification, like engineer ... accounting, C.P.A., etc., and (3) Expanding - work activities related to professional and personal growth and development in area of expertise having high motivating potential,like being creative. Results provide numeric scores that can be used: (1)to compare people doing similar jobs; (2)in initial job placement (3)job enrichment; (4) measure the effects of training; (5) provide jobs with high motivating potential leading to creativity and innovation.
Writing is concise, examples, charts, tables, and diagrams decribe and illustrate the content. The detailed summaries and practical applications at the end of each chapter are extremely useful.
Overall the book combines theory and real-world events to provide meaningful information about people, the workplace, environment, organization, and technology. It would be useful in graduate M.B.A. programs, in industrial engineering, as a career assessment tool and guide, and independent study resource.
The human side of productivity.......2000-04-04
E.Smith sees human resources as key drivers of productivity and suggests practical measurement methods for managers. Practical applications include both service and manufacturing. Great material for internal training.
Average customer rating:
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Human Performance, Workload, and Situational Awareness Measures Handbook, Second Edition
Valerie Jane Gawron
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover
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| Industrial, Manufacturing & Operational Systems
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Safety & Health
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ASIN: 1420064495 |
Book Description
Human performance measurement is the cornerstone of human factors and experimental psychology. This second edition of Human Performance, Workload, and Situational Awareness Measures Handbook covers the basics of measurement and provides authoritative summaries of over 100 performance, workload, and situational awareness measures. This edition include additional measures of team performance, an expanded glossary of terms recently added to the discipline, and updated information from several journals. This comprehensive handbook offers an overview of measurement issues and presents descriptions, strengths and limitations, data requirements, and references for various measures.
Average customer rating:
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The Performance Management Handbook (Developing Practice)
Mike Walters
Manufacturer: Hyperion Books
ProductGroup: Book
Binding: Paperback
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Human Resources & Personnel Management
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Quality Control
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ASIN: 0852925794 |
Books:
- High Five (A Stephanie Plum Novel)
- High Impact Tools and Activities for Strategic Planning: Creative Techniques for Facilitating Your Organization's Planning Process
- History: Fiction or Science? (Chronology, No. 1)
- How to Develop and Promote Successful Seminars and Workshops: The Definitive Guide to Creating and Marketing Seminars, Workshops, Classes, and Conferences
- Human Dynamics : A New Framework for Understanding People and Realizing the Potential in Our Organizations
- Human Side of Organizations, The (9th Edition)
- Job Analysis: Methods, Research, and Applications for Human Resource Management in the New Millennium
- Leadership By Encouragement (St Lucie)
- Leaf Man (Ala Notable Children's Books. Younger Readers (Awards))
- Learning by Doing: A Comprehensive Guide to Simulations, Computer Games, and Pedagogy in e-Learning and Other Educational Experiences
Books Index
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- The Good Husband of Zebra Drive
- The El Paso Chile Company's Burning Desires: Salsas, Smoke, and Sizzle from Down by the Rio Grande
- Body of Clay, Soul of Fire: Richard Bresnahan and the Saint John's Pottery
- Log Home Lifestyles
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Performance Improvement Interventions : Enhancing People, Processes, and Organizations through Performance Technology
Performance Intervention Maps: 39 Strategies for Solving Your Organization's Problems
First Things Fast: A Handbook for Performance Analysis
Fundamentals of Performance Technology, Second Edition
HPI Essentials
