Making Diversity Work: Seven Steps for Defeating Bias in the Workplace

Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
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Powerful information on diversity

weLEAD Book Review by the Editor of leadingtoday.org

Highly Recommended for Any Dialogue About Diversity

Important book tells how to beat your bias

Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
Sondra Thiederman
Manufacturer: Kaplan Business
ProductGroup: Book
Binding: Hardcover

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ASIN: 0793177634
Release Date: 2003-10-01

Amazon.com

Making Diversity Work offers fresh and fascinating ideas for reducing bias--one person at a time. "Bias lies in every heart and mind--it is also where the answers lie," writes diversity expert Sondra Thiederman. By focusing on the individual, rather than the organization, she defines a powerful focus for bias busting in the workplace. Racial and sexual bias costs big bucks warns Thiederman, citing litigation, lowered sales, and loss of employees and customers. Using case studies, politically incorrect questions, and insightful strategies, she guides readers through "the discomfort of self discovery."

After detailing how biases are learned, Thiederman introduces seven steps to prevent bias from blocking and distorting your work relationships. The book's centerpiece is a brilliant discussion of how to manage "gateway events,"(for example, hearing an inappropriate comment or being treated with a biased behavior) and start a conversation about sticky diversity issues. This brave and groundbreaking analysis should define the direction of diversity training for decades to come. --Barbara Mackoff

Book Description

Litigation. Costly turnover. Lost business. Discrimination. These are the penalties workplace bias exacts from American business-penalties that companies cannot afford to pay. Calling on her 25 years of experience in the field, diversity expert Dr. Sondra Thiederman has found a way to prevent these losses by providing executives and managers with a step-by-step strategy for minimizing bias and maximizing the ability to effectively manage diversity.

To that end-and ignoring the stifling rules of political correctness-Dr. Thiederman dissects the problems surrounding diversity in the workplace and offers specific, do-able strategies focused on creating individual change. Using real-life examples, practical tips, and exercises, she guides readers on a journey of self-discovery, intellectual awareness, and healing. The workplace and personal anecdotes in Making Diversity Work have been obtained from a research survey conducted by the author. Making Diversity Work outlines:

* How to see people more accurately and, therefore, to function more effectively and feel more comfortable in a diverse workplace.

* Seven steps to defeat biases.

* How to accurately identify biased attitudes.

* Tools to help confront the fears that underlie biases.

* Skills to communicate effectively when faced with diversity-related conflict.

Women or men, black or white, gay or straight, immigrant or native-born-everyone has prejudices. Making Diversity Work shifts the dialogue from blame to emphasis on the responsibility everyone shares to rid the workplace of bias. Dr. Thiederman delivers the prescription to defeat bias in the workplace in this definitive book for executives, managers, human resources professionals, and diversity practitioners.

Customer Reviews:

Powerful information on diversity.......2005-09-13

I used this book to educate myself more fully before meeting with some folks about diversity and found the book well-written, easy to understand because of great examples, and the information was "real" and up-to-date.

weLEAD Book Review by the Editor of leadingtoday.org.......2004-02-17

Some books are written simply to impart knowledge to others. Other books are written to fulfill a strong personal interest by the author. It is the rare book that is written because there is a deeply genuine need for it. Making Diversity WORK is that rare book that was written for all the reasons above. Author Sondra Thiederman attempts to strip off the "veneer" of diversity that exists in the modern workplace to examine the real reasons why diversity is hard to talk about and even harder to achieve! This book may make you uncomfortable, but maybe that is exactly what we all need to feel in order to achieve a level of diversity that respects and honors all people for what they can contribute.

Early on in this work Sondra Thiederman candidly discusses her own cultural background and how she recognized her own personal biases. The purpose is to show that if we honestly examine ourselves and become mindful of our biases, we can dissect and set those biases aside. After spending 25 years providing practical results to some of the largest international organizations in their quest for diversity, Thiederman is a leading expert on this subject and it is prominently reflected in this book. She also received a doctorate in cross-cultural studies from UCLA.

Making Diversity WORK has three major parts which are embedded in thirteen interesting chapters. Each chapter ends with a conclusion and summary to reinforce their major points. Part one examines the basics of bias including the correct and incorrect definitions of bias, and how it is learned and taught to all of us. It is in this part that you will learn the term Guerilla Bias and how it can affect us in subtle ways. The second part of the book is the largest and deals with self-discovery, how our biases can hurt us and how we can strive to overcome them. The third part of the book is about creating healthy dialogue which the author calls gateway events. What are these events? Our workplaces are filled with opportunities to engage in conversations about bias. Typically there is discord in the work environment between people who are different from each other. These incidents are capable of bringing about productive dialogue and serve as gateways to create greater understanding and reduce bias. This final part also outlines some cognitive and verbal skills to generate diversity dialogue.

Diversity isn't just a good thing to do; morally it is the right thing to do. Our modern workplace is more diverse than ever before in recorded human history. Diversity means a greater talent pool, larger markets, and the unfortunate potential for discord in the workplace. Making Diversity WORK is a frank and powerful book that dares to challenge us and prods us to live up to the democratic ideals of fairness, equity and accountability. If you desire to read just one powerful book on this important subject, Making Diversity WORK should be it!

Highly Recommended for Any Dialogue About Diversity.......2003-11-21

In her wise and insightful new book, Making Diversity Work, Dr. Sondra Thiederman examines the roots of diversity-related dilemmas to reveal how our own biases get in the way of our relationships with people we perceive as different from ourselves. Dr. Thiederman's thought-provoking thesis breaks new ground and elevates diversity discussions by rejecting finger-pointing as a strategy and replacing it with personal responsibility instead. No one is free of bias, but Dr. Thiederman gives us the cognitive and verbal tools to help us move forward to a place where we can respect each other and value our differences. Making Diversity Work is a must-have reference for anyone who wants to improve their personal and professional relationships.

Important book tells how to beat your bias.......2003-10-10

Dr. Thiederman shows that companies pay a big price for allowing bias to flourish in our workplaces, from litigation and costly turnover to diminished profits and lowered standards. She shifts the dialogue from blame and finger pointing to the responsibility we all share in successfully ridding the workplace of discrimination, inequity, and tension. One frequnetly unrecognized aspect of bias she brings to light is what she calls "Guerilla Bias" (nice actions that are really biased but remain hidden from the target as well as perpetrator), and she also rejects the current brand of political correctness.

Book Description

In one of the first in-depth studies to focus on minorities who have made it to the top echelons of corporate America, Breaking Through examines the crucial connection between corporate culture, career development, and the advancement of people of color. The often surprising conclusions drawn by authors Thomas and Gabarro represent important milestones both for the study of organizational practice and for minorities planning their own course of professional achievement.

Breaking Through profiles minority executives at three different firms who encountered-and conquered-barriers throughout their careers. It then contrasts their successes at the same companies with the experiences of white executives who reached upper management, and with white and minority middle managers coming to grips with stalled careers. From the compelling stories a distinct pattern emerges in the way minorities advance. The message is clear and startling: the path that leads minorities to the top is fundamentally different from the route followed by their white peers. Here are the determining factors-both individual and organizational-that correspond to the advancement of minority executives to the highest levels.

Breaking Through is an unflinching look at the very real obstacles that await minorities in a workforce whose leadership is still predominantly white. Pathways to success do exist for minorities, say Thomas and Gabarro, and breakthroughs can happen-if individuals and organizations understand the roles they play in creating the opportunities that enable minority executives to reach the top.

Customer Reviews:

This is destined to be a classic management text.......1999-12-11

This is destined to become one of the classic management texts. I found the authors treatement of the subject matter to be insightful and well thought out. This is a must for any person of color who is wondering why it's taking them so long to move into the executive level. As a trainer I will be using this as one of my texts, and I plan on sending a number of copies to my friends.

Enjoyed it.......1999-07-23

I just finished reading Breaking Through and learned quite a bit. Recommend it to you. I wish the subject of leadership, and how to properly use it to get results on the job, was addressed more. I recommend you also get a copy of another book that addresses this issue and is very applicable to the subject of minorities as leaders: "The Leader's Guide: 15 Essential Skills." It's at Amazon too.

A Must Read!.......1999-07-22

Breaking Through is a multifaceted book that speaks to a spectrum of audiences: the business leader committed to creating a diverse workplace; the human resource professional charged with designing and implementing diversity initiatives; the minority professional aspiring to break through.

This book sheds light on the complex career dynamics presented to minority professionals in corporate America. As an aspiring minority professional, I took away valuable strategies, as well as pitfalls, for achieving my career goals.

The book is a balance of compelling empirical evidence and real-life examples. The depth of analysis makes for an engaging and enlightening reading experience.

Breaking Through will serve as a personal professional reference guide and I am sure that it will become an invaluable resource throughout my career.

This book is wonderful.......1999-06-30

Few books have the ability to relate the importance of the information contained within to both professional and layman alike. That is, however, exactly what this book accomplishes. It shows you the how the achievements of minorities trying to attain status at the corporate level are linked to career decisions and mentoring relationships. This is accomplished by examining the characteristics of several minority executives at different companies who have managed to break through the glass ceiling. It also teaches several approaches for acheiving racial diversity throughout a company. It examines three large corporations who have accomplished this feat, by tracing their diversity efforts throughout the past few decades. This book is a must read for anyone interested in the processes by which businesses accomplish diversification throughout all levels of the company.

Managing Diversity: A Complete Desk Reference and Planning Guide, Revised Edition

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Great resource to help explain diversity initiative
Trite, simplistic and not worth the money

Managing Diversity: A Complete Desk Reference and Planning Guide, Revised Edition
Lee Gardenswartz , and Anita Rowe
Manufacturer: McGraw-Hill
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Today's corporations understand the need for diversity awareness, but most lack an effective organizational strategy. This thoroughly updated bestseller is packed with information, worksheets, charts, and other valuable features for program implementation, evaluation, and measurement; conducting a diversity audit; and maximizing the many talents of employees.

Customer Reviews:

Great resource to help explain diversity initiative.......1999-04-06

This book provides a great "big-picture" view of what a diversity initiative might involve. The authors address diversity with a perspective that a diversity initiative is more than an education program, and give explanation to some othe systems and processes that must be addressed in order to be successful at integrating diversity into an organization. A big positive is that the authros do not use the race/gender basis for diversity, but expand the definition to include many other characteristics that almost all people can realte to. I highly recommend the book.

Trite, simplistic and not worth the money.......1998-12-12

Managing diversity is a subject that does not lend itself to simplistic, checklist solutions. Yet, that is exactly what the authors provide - a plethora of superficial recipes. Not particularly thoughtful and not at all practical for real-world use.

Book Description

Strategies for making differences in work teams an asset, not a liability are provided in this practical guide. Team members are helped to understand and make the most of their differences and to overcome barriers to achievement that are sometimes the result of diversity. More than 50 worksheets provide teams, team leaders, trainers, and consultants with processes, guidance, and tools to learn how to diversify groups while building relationships. An appendix provides an annotated list of resources, including books, training activities, and videos that are helpful in developing group members and training team leaders.

Reworking Race: The Making of Hawaii's Interracial Labor Movement

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Reworking Race: The Making of Hawaii's Interracial Labor Movement
Moon-Kie Jung
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Coolies and Cane: Race, Labor, and Sugar in the Age of Emancipation

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In the middle decades of the twentieth century, Hawai'i changed rapidly from a conservative oligarchy firmly controlled by a Euro-American elite to arguably the most progressive part of the United States. Spearheading the shift, tens of thousands of sugar, pineapple, and longshore workers eagerly joined the left-led International Longshoremen's and Warehousemen's Union (ILWU) and challenged their powerful employers.

In this theoretically innovative study, Moon-Kie Jung explains how Filipinos, Japanese, Portuguese, and others overcame entrenched racial divisions and successfully mobilized a mass working-class movement. He overturns the unquestioned assumption that this interracial effort traded racial politics for class politics. Instead, he shows how the movement "reworked race" by developing an ideology of class that incorporated and rearticulated racial meanings and practices.

Examining a wide range of sources, Jung delves into the chronically misunderstood prewar racisms and their imperial context, the "Big Five" corporations' concerted attempts to thwart unionization, the emergence of the ILWU, the role of the state, and the impact of World War II. Through its historical analysis, Reworking Race calls for a radical rethinking of interracial politics in theory and practice.

Infinite Wealth: A New World of Collaboration and Abundance in the Knowledge Era

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Understanding the coming Future
Survival Manifesto for Anyone with A Brain
Infinite Wealth - Not exactly as you might think
An Excellent Book...
Infinite Wealth

Infinite Wealth: A New World of Collaboration and Abundance in the Knowledge Era
Barry Carter
Manufacturer: Butterworth-Heinemann
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With advances in information technology people are being empowered to connect, collaborate, create wealth and self-order without bureaucracy or representative government. Infinite Wealth shows how the frantic change within organizations over the past twenty years, is part of a process of creating a new type of wealth creation enterprise enabled through the Internet.

The transition from bureaucracy to mass privatization is part of a shift from an Industrial Age to an Information Age civilization. Two hundred years ago we did the same thing as all of the Agricultural Age social institutions were replaced by those of the Industrial Age. Today we are witnessing a shift towards owning partners or networks of self-directed teams connected through the Internet. It is a win/win collaboration where the more an individual partner wins the (financially and otherwise) more the organization, partners, customers and all stakeholders win. As we move closer to mass privatization, Internet based organizations arise with thousands of independent owning partners specializing in various niches.

Infinite Wealth illuminates our environment, allowing us to clearly see the big picture and how the individual pieces of today's activity fit into a coherent new worldview, thus making sense of today's chaos. This revolutionary synthesis empowers you to understand what is occurring and to make effective personal choices regarding your work and life. Regardless of who you are, presently you have the unprecedented opportunity to significantly increase your personal wealth and happiness while helping to create a thriving win/win world.

Synthesizes management trends to show a new system for organizing work, business and society for the Information age
Shows why in the next ten years you are likely to become wealthy while helping to create a win/win world
Passionately written, globally focused, and grounded in the author's extensive business experience

Customer Reviews:

Understanding the coming Future.......2001-03-11

With the publication of Infinite Wealth, Barry Carter has established himself as a voice on the leading edge of the synergic paradigm.

The synergic paradigm is a place where you and I can be much more by working together than we could ever be by working separately. It is a place where we both can win. It is a place where we can create a win-win world in contrast to our present win/lose and often lose/lose world.

To solve the problems facing us (humanity) at the beginning of the 21st Century will require nothing less than our learning to work together. We must learn to Co-Operate. As Barry Carter explains in his Conclusion to Infinite Wealth:

"Our social institutions are dying. The pain we feel is the pain of death and birth simultaneously, the death of one civilization and the birth of a new one. We have entered a period in which the conservative person who does not take risks and needs stability has become the risk taker, the radical, and the gambler. It is a period in which the one who refuses to change will surely be the one who will lose the most in the coming years. There is no going back to the way things used to be. Back to the basics is a failed policy. The future has already begun, and the trend is clear.

"Starting today you must have a completely new outlook on life. You must be responsible. You can no longer depend on employers, unions, or governments to look out for your economic well-being, to provide you with a job, retirement, social security, health care, or a safety net.

"From this day forward you and your global network of partners are responsible for creating work and wealth for yourselves. If you have no network you have no security. All of the rules have changed. The guarantees and promises made to you by Industrial Age society are null and void and will be breached.

"The government and controlled economies have no choice. The power bestowed on them in the Industrial Age is slipping away--to you the individual supplier and customer. You the individual supplier and customer have no choice about accepting this responsibility. Mass victimization is no longer an option.

"Because most companies and employees are not seriously preparing, the number of companies that fail to make the transition could be extremely high. And there likely will be no unemployment benefits, no welfare, and no Social Security safety nets to catch those who fall. Your network is your security. As we stand poised on the edge of the greatest advancement and growth boom in history, we may stumble. Many may lose life, fortune, and standard of living and suffer tremendous hardship.

"We the individuals are the only ones who can make the change. Our corporate and political leaders do not have the power, vision, or intelligence to address the root causes. We the people must wake up from the Industrial Age sleep into which our factory-style schools, jobs, and governing system have lulled us. We must come out of our defined compartments and take responsibility. Our leaders cannot do what has to be done to correct our problems; this responsibility does not lie in their bureaus of specialty. It is not in their job descriptions.

"History has shown that real change usually comes only through crisis. The evidence shows that the crisis has begun. Tens of thousands are dead from the transition. We can possibly lessen or prevent the crisis if we align ourselves with the change. Today we have the technology, knowledge, power, ability, intelligence, and willingness to move faster toward win-win wealth creation.

"We must use intelligence to recognize what is occurring and move with the natural flow of things and with all deliberate speed. Either way, we have to make the transition. Meandering along simply means that we will pay a higher price in life, death, suffering, standard of living, and debt for our children. Meandering also risks complete collapse and possibly a dark millennium.

"The universe does not guarantee our standard of living or our survival. Perhaps our ancestors had to meander during periods of social transition because there was little or no precedent and little knowledge to use the precedents there were. We are fortunate because we can learn from their mistakes. As the late Carl Sagan said, "we see further because we stand on their shoulders" (1980).

"Becoming aligned with the coming change will allow us to avoid pain and to prosper. Let's get on with it. Let's stop the bleeding and start the fun, passion, and living! This will be the most fun and exciting time of our lives!"

Barry Carter has discovered one of the biggest secrets of science: "When you read and understand the work of a world's leading expert, you can become the world's second leading expert."

Carter spent 12 years of his life studying the world's leading experts in the synergic paradigm. In Infinite Wealth, he shares what he has learned and interprets his new understanding from his unique perspective developed from working as a cog in the wheel of our present Industrial Civilization. With this interpretation he has expanded the paradigm. As a synergic scientist working in the field for 27 years, I was surprised and delighted to learn more. Infinite Wealth has much to offer to both novice and expert.

This is an important book that explains the shape of the coming future. I recommend that every thinking human read it!

Survival Manifesto for Anyone with A Brain.......2001-02-12

First off, this book made the cut above another ten or so options on the fringes (the amazon reviews helped). It was a good choice. The author captures the essence of many other books as well as real-world experience with two fundamental points that every manager and every employee--including fast-food employees and others in "drone" jobs--needs to absorb: first, that the existing bureaucratization of the economy at every level is costing so much as to place those companies in jeopardy during the forthcoming economic shake-out, and second, that the sooner every individual begins the process of inventorying their personal capabilities and creating the networks for offering their personal services and knowledge via the Internet to all comers, the sooner they will be able to share in the profits associated with their direct individual contributions to the new economy.

The Department of Defense acquisition and contracting examples are especially shocking because they show, so credibly and in detail, how we have institutionalized multi-billion dollar waste.

This is a special book. It is by a practical man who has drawn very personal and transformative lessons from the school of hard knocks, and whose recounting of those lessons have value for anyone who expects to work for a living today and in the future. This is not a "get rich quick" book as much as it is a "get rich together or get left behind" book.

Infinite Wealth - Not exactly as you might think.......2000-02-11

Assuming that Futurists do their homework right, one should be able to act on their insights with a fair degree of confidence. With "Infinite Wealth" the same trending snapshots caught by noted futurists such as Faith Popcorn, Alvin Toffler and John Naisbitt take on more personalized dimensions. Barry Carter opens up before his readers doors to personal fulfillment, inviting them to join the driving forces of 21st Century new economies. If ever there was insider information worth its weight in gold, this is it.

Whether or not you are already a pioneer of the emerging Free Agent Nation, this book is a must read! If you are one of tens-of-millions sensing that the world you thought you knew is changing, not certain where you might fit in, I highly recommend "Infinite Wealth" as a beginner's guide to learning. But be forewarned! "Infinite Wealth" is not really about material wealth - per say, and if that is what you seek...well then maybe you should read the book. Otherwise, you may never know what hit you.

An Excellent Book..........2000-01-25

If you can overlook certain things that I find a bit grating--especially the author's touting companies like Microsoft and Amway as exemplars of the new "win/win" economy (I prefer to see them as the WORST examples of the exploitative Industrial Age economy)--you will realize this is an important and timely book. The author has created an inspiring and stimulating collage--his work itself an example of the infinite possibilities for creativity that the Information Age offers.

I regularly scour library catalogs for new books in subjects like "Information Society" and "Knowledge Management." This is one of the few that I've read from cover to cover.

Infinite Wealth.......2000-01-11

I wish I had this book at my disposal when I started to change the management system at my own company. I begun a bold and seemingly insane program to get our employees more interested and involved in the company's future for the same reason Barry Carter decided to write this book. We both realized that today's big corporations are nothing more than mini Soviet Unions, controlled and socialized economies, where wealth creation is inefficient, the people are unmotivated and unhappy. (When I first got in contact with him, he thought I read his book). With this book I could have explained to my partners and the employees why I thought we needed to change and avoid the traditional pyramid structure in our company and create a self-managed environment.

The author provides a clear historical and organizational analysis of our current corporate environment through his personal experience and skillful inclusion of other modern thinkers on the subject. I started my movement from a gut feel, and was doing it by the seat of my pants, while feeling like an idiot sometimes, not being able clearly define the final structure, and at the same time, I felt very lonely in the wilderness. After reading his book, everyone at my company would have clearly seen the advantages and reasons for abandoning the old management structure and creating a modern organization that could have thrived in the Information Age. I highly recommend this book and the WEB site to anyone who is aware of our changing world, who wants to survive in business, and who cares about the customers and employees by creating or changing a company to the new way of doing business, where wealth creation is maximized, while people are creative and happy.

Workplace Diversity: Issues and Perspectives
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Workplace Diversity: Issues and Perspectives

Manufacturer: NASW Press
ProductGroup: Book
Binding: Paperback

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Book Description

With more women, people of color, people with disabilities, and immigrant populations entering the job setting, workplace diversity is an area of great concern. Workplace Diversity is an insightful new book for social work professionals to examine the complex issues involved in workplace diversity and to learn a practical method for applying an organizational change process that is truly inclusive of diverse groups. With nearly half of the 28 chapters written by people of color, people with disabilities, and gay men and lesbians, this unique volume gives you a comprehensive understanding of the depth and breadth of issues involved. You'll discover how history and cultural attributes of diverse groups must be understood for effective change to take place. You'll see examples of skills, areas, policies, and process that can foster a culture that affirms diversity. You'll learn about interventions that can help you manage diversity in your agency. And you'll see how, by focusing on improving interpersonal relationships, communication structure and policy, and organizational culture, you can help create new systems that include marginalized members. A state-of-the-art treatment of this issue relevant to every human services setting. Special Features * Perspectives rarely included in diversity literature, such as communications, including a discussion on ebonics, and ADA concerns for students in internships living with disabilities * Cutting-edge research and subjects, including employment assistance issues, developmental mentoring relationships, African Americans and entrepreneurship, and Latino communication diversity * White racial identity attitudes that affect workplace culture and outcomes * Range of representations of diversity, such as race, ethnicity, gender, immigration status, and disability.

Making Diversity Work (NetEffect Series) (NetEffect Series)
Average customer rating:

Excellent...

Making Diversity Work (NetEffect Series) (NetEffect Series)
Norma Carr-Ruffino
Manufacturer: Prentice Hall
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Book Description

These training modules take users through a five-step learning process that teaches them how to manage diversity. It broadens their viewpoints, beliefs, and attitudes; promotes an understanding of widely varying and equally valid worldviews; and prepares future leaders to effectively collaborate with the diverse groups they will encounter in the work and market places. Major topics include an. introduction to managing diversity - powerful people connections, bridging cultural differences for job success, overcoming stereotypes, creating an inclusive multicultural workplace, men and women working together, understanding the dominant culture - Euro-Americans, working with African Americans, working with Arab Americans, working with Latino Americans, and working with Asian Americans. For all employees - from entry-level personnel to top management - working in international organizations and seeking the people skills needed for success in today's workplace.

Customer Reviews:

Excellent..........2003-01-18

This is a really good book. It provides a lot of insight to different cultures. It brings things to your attention that you never thought of before. I think it could provide a lot of insight to everyone concerning things about the diverse world in which we live in.

The Diversity Advantage : A Guide to Making Diversity Work

Average customer rating:

The Best!
Delightful Wizard of Oz analogy
The Lion-Hearted Author
Practical and full of great ideas
Short Concise Guide to Learning the Subject.

The Diversity Advantage : A Guide to Making Diversity Work
Lenora Billings-Harris
Manufacturer: OakHill Press
ProductGroup: Book
Binding: Hardcover

General | Organizational Behavior | Business & Investing | Subjects | Books

Workplace | Organizational Behavior | Business & Investing | Subjects | Books

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Futurology | Technology | Science | Subjects | Books

Organizational Behavior | Business Management | Professional & Technical | Subjects | Books
Similar Items:

Building on the Promise of Diversity: How We Can Move to the Next Level in Our Workplaces, Our Communities, And Our Society
The Diversity Scorecard: Evaluating the Impact of Diversity on Organizational Performance (Improving Human Performance)
Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
The Diversity Toolkit : How You Can Build and Benefit from a Diverse Workforce

ASIN: 188693925X

Customer Reviews:

The Best!.......2003-06-17

This is the best book available on making diversity work!

Dr. Michael Beitler
Author of "Strategic Organizational Change"

Delightful Wizard of Oz analogy.......2002-09-06

Each chapter begins with a question: "What is diversity in the workplace?", "How do I begin to improve my understanding of people different from me?", "In today's environment of political correctness, it's too difficult to know what to do. Isn't it easier just to treat everybody the same?" After every heartened answer, she ends the chapter with practical tips.

I recommend this to everyone migrating or moving into North America.

The Lion-Hearted Author.......2000-02-11

This book represents a conversational approach to sharing critical information. Common sense steps to digging into our head regarding the value of tolerance and inclusiveness. I had the feeling of "being there" in a true teaching session. The analogy of The Wizard of OZ was delightful. The exercises are thought out and well organized. Thank you for providing steps on "how to make a difference"!

Practical and full of great ideas.......2000-02-11

I just read The Diversity Advantage. It was packed full of great ideas and easy to read. In a short time I gained useful knowledge and ideas for diversity training activities.

Short Concise Guide to Learning the Subject........1999-11-06

A short and concise guide to learning about the diversity that makes the United States the richest country in the world in more ways than monetarily. The excercises help to learn about diversity. Enjoyed the chance to read it.

Getting 'Culture Smart'TM: Ten Strategies for Making Diversity Work"

Average customer rating:

Getting 'Culture Smart'TM: Ten Strategies for Making Diversity Work"
Ph.D. Sondra Thiederman
Manufacturer: Cross-Cultural Communications
ProductGroup: Book
Binding: Spiral-bound
Similar Items:

Making Diversity Work: Seven Steps for Defeating Bias in the Workplace

ASIN: 0964497700

Book Description

Applicable to all types of diversity, this book is perfect for anyone who works or lives around diverse people. Designed as a desk drawer-sized reference tool, "Getting 'Culture Smart'TM" is ideal for those who need to know about diversity, but lack the time to do in-depth reading. Among the ten strategies discussed are: Finding commonalities between people; Diffusing stereotypical thinking; Practicing "personal correctness" -- the new "P.C."; Skills for communicating respect. An appendix provides specific tips on bridging accent and language barriers.

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