Use 360° feedback to achieve your organization's goals and enhance employee performance. This exceptional tool shows you what makes for a successful 360° feedback program and how it can benefit your company. You'll learn the step-by-step process to implement a successful 360° feedback program.
Foster extraordinary teamwork
The Art and Science of 360° Feedback is the first and only single-volume guide to all the hows and whys of 360° feedback. It contains case studies and examples of major companies that have successfully implemented 360° feedback into their organizations. You'll learn the process for enlisting the support of and commitment to 360° feedback from others in your organization--a key ingredient for success that is often overlooked. Guidelines are also included for making the process smooth and painless for everyone involved.
360° feedback has the potential to bring about real, measurable change in the behavior of your employees. This remarkable how-to guide shows you exactly how to get those results. Order your copy today!
Customer Reviews:
Excellent book to learn the 360 Degree Review system.......2006-03-14
This book was very helpful in showing me the ins and outs of a 360 degree review system. Has the basic theory, how to implement the system, and ways t work around the resistance to change.
Practical ideas.......2002-09-19
Lots of ideas that can be transferred into one's real life situation easily.
What's Not Covered.......2000-06-28
The book is excellent for development of policy for 360-Degree, why it should be implemented, and what steps to take before and after the feedback.
This is not an instructional book in the development of a 360-degree questionnaire.
The book provides excellent knowledge on what, where, who, when, and how. Highly recommended for knowledge, but not for building of the questionnaire.
The ABC of 360-Degree Feedback........1999-11-28
"We wrote this book", write R.Lepsinger and A.D.Lucia, "with three audiences in mind. The first consists of 'human resources professionals' who are just beginning to look at 360-degree feedback as a means to address the business needs of their organizations. These are people who have not had much experience using 360-degree feedback to solve business problems and have many basic questions that require answers if they are going to use the technology successfully. The second audience consists of 'line managers' who have heard a lot about 'this 360-degree feedback stuff' and want to understand it well enough to determine if it is the right approach for their organization. The third group consists of 'more experienced HR professionals' who would like a compherensive reference work on 360-degree feedback that makes it easy to access the information they are looking for without having to skim through dozens of magazines and journal articles and textbooks."
In this invaluable study, authors organize their book into two parts :
(I). Preparing to use 360-degree feedback.
In this part, they :
i. offer basic information, including a definition of 360-degree feedback and a brief overview of its history and evolution.
ii. illustrate how a diverse group of companies (real cases) has successfully used 360-degree feedback to address different organizational issues, such as achieving business strategy, supporting cultural change, fostering individual development, enhancing team effectiveness, and identifying training and selection requirements.
iii. discuss and compare the two most common methods for collecting 360-degree feedback- interviews and questionnaires.
iv. focus on the use of interviews alone to collect data or as a supplement to the data provided by a questionnaire.
(II). Implementing a 360-degree feedback.
In this part, they :
i. focus on how to administer a 360-degree feedback process in a way that increases people's enthusiasm and ensures a high degree of confidence in the results.
ii. describe and compare three methods for delivering the feedback- group workshops, one-on-one meetings, and self-study.
iii. review what needs to be done after the feedback is collected and reviewed to ensure that recipients absurb the messages they have been given and take appropriate action.
iv. discuss the benefits and obstacles to using 360-degree feedback in HR management systems.
I highly recommend this invaluable study.
Book Description
This book helps all participants of a multi-rater process by explaining what it is and how to understand the results. It can be read in about 30 minutes and gives concrete suggestions on what to do with multi-rater feedback.
Customer Reviews:
Good reference for beginners.......2006-06-20
This book provides a good overview of the 360 feedback process and uses. A good resource to provide your manager's who are completing a 360 assessment.
Excellent Tool!!!.......2000-10-16
Michelle LeDuff Collins has written a very helpful guide on 360 feedback. This book starts with a great overview of the 360 process, followed by how to choose your raters, and then how to interpret your results. The final chapter pulls it all together by helping you to understand how to translate your results, what you have learned, into action planning. Ms. Collins also introduces Stephen, a hypothetical manager, to give the 360 Feedback process some real-world application. I highly recommend this easy to read, practical guide to any business professional responsible for delivering 360 feedback as well as to those starting the 360 process.
Book Description
Find out how the emerging technology of multi-source assessment and feedback (360° feedback) can benefit your organization. This handbook presents concrete methods for creating, adapting, and using survey methods to provide sharply targeted feedback to leaders. It contains case examples of applications of 360° feedback and spells out steps for creating instruments, analyzing data from them, and providing feedback in ways that both inform and inspire. The authors give step-by-step methods for using the best practices and avoiding the many pitfalls of 360° assessment and feedback.
Customer Reviews:
I LIKED IT.......1997-07-30
I GOT A LOT OUT OF THIS BOOK
Book Description
The comprehensive guide to 360-degree feedback from the Center for Creative Leadership
In the network economy, growing intellectual capital is the key to increasing market value. In Maximizing, Tornow, London, and their associates demonstrate the power of 360-degree feedback for developing managers, renewing organizations, and building learning cultures. Drawing on years of experience and state-of-the-art research, the authors have crafted a highly useful and practical book which provides us with a thorough understanding of this invaluable organizational tool.
--Leo Burke, director, College of Leadership and Transcultural Studies, Motorola University
Despite the burgeoning popularity of 360-degree feedback for rating work performance, few people have a detailed understanding of how it can be used to enhance, even maximize, individual and organizational development. This standard-setting manual draws on the twenty-eight-year expertise the Center for Creative Leadership brings to the subject to give HR managers, consultants, and systems designers the big-picture guidance they need to determine if 360-degree feedback is right for their organization and, if so, to implement it.
Readers will discover how they can use 360-degree feedback as a tool for achieving a variety of objectives such as communicating performance expectations, setting developmental goals, establishing a learning culture, and tracking the effects of organizational change. Comprehensive guidelines show how 360-degree feedback can be designed to maximize employee involvement, self-determination, and commitment. Includes case examples and a bevy of instructive instruments.
Customer Reviews:
A good practical overview of a performace management best practice.......2006-03-04
A 360-degree feedback survey collects inputs from bosses, subordinates, peers, clients and customers and even self-evaluations to create a complete picture of performance, pinpointing areas for improvement. This is a more reliable indicator of performance because no one person is able to see all aspects of an employee's performance, or to report on all of the many roles that an employee may fill. The authors believe that you should use the information from 360-degree performance evaluation not just on an individual basis, but as a foundation for an organization-wide performance management system that applies to every individual and group in the company. A performance management system can help your organization in many ways:
1. By creating a focus for employees on the skills and competencies that are crucial to the organization, aligning individual goals with company goals.
2. By reinforcing the working relationships throughout your company that contribute to performance and success.
3. By creating a corporate learning culture.
There's a lot out there now on 360 Degree Feedback. This book is concise and practical. A good resource.
Why Do We Measure?.......2000-05-01
"For several reasons", M.London and W.Tornow write, "360-degree feedback has become a popular technique in organizations today. The complexity of jobs requires that employees have feedback from a variety of constituencies, not just their supervisor, who has traditionally been the source of feedback and performance review. Also, organizational restructuring and downsizing place the burden of development on the employee. Today's organizations generally do not provide structured career paths with promises of job security and advancement. Rather, individuals need to be responsible for their continued ability to add value to the organization. The organization enables this by providing a variety of resources, which often include access to training to improve current job performance and prepare for tomorrow; 360-degree feedback may be part of this development process (from the Introduction pp. 2-3)."
In this context, as a collection of chapters addressing the broad issue of using 360-degree feedback for individual and organizational development, authors from Center for Creative Leadership (CCL) :
* review origins of 360-degree feedback in organizations.
* discuss the standards and dimensions of performance that are rated in a 360-degree survey.
* focus on the quality of the ratings and the information they convey to the feedback recipients.
* examine the outcomes of the 360-degree feedback for performance improvement and development.
* describe the kind of program (Leadership Development Program) that can enhance the 360-degree feedback process by presenting a case study.
* consider the benefits of the 360-degree feedback process for organizations and how current practices affect these benefits.
* describe the internal and external forces affect the process of 360-degree feedback.
* examine the advantage of involving customers in the 360-degree feedback process and in the development of organizational strategy.
* show how 360-degree feedback can be an integral part of establishing a learning culture.
* focus on standard 360-degree feedback instruments such as : (1) the questionnaire, (2) the scored feedback (or results), and (3) the administrative process.
* discuss what is involved in applying the 360-degree feedback process in different countries in a multinational organization.
* focus on using 360-degree feedback surveys to measure what happens as a result of an intervention rather than using the data from 360-degree feedback to identify a needed development intervention.
"In conclusion", W.Tornow and M.London write, "organizations can maximize the value of 360-degree feedback as a process that will create successful individual and organizational development. This can be done by being intentional and systemic when designing and implementing a 360-degree feedback program such that it fits with the intended purpose, is aligned with the business goals and strategies, and is integrated with other HR systems (from the Conclusion p.258)."
I highly recommend.
Customer Reviews:
360 Feedback Feedback.......2002-03-03
This book provides the practical advice for building 360 systems. It is less academic and more informative than the other books available on the subject.
360 Feedback Feedback.......2002-03-03
This book provides the practical advice for building 360 systems. It is less academic and more informative than the other books available on the subject.
360 Power Tool.......2002-03-03
Best book available on 360 systems and process.
360 Power Tool.......2002-03-03
Best book available on 360 systems and process.
Insightful!.......2001-02-17
This book describes the application and growth, in U.S. corporations, of multi-source employee assessment. This is a review of the strengths and weaknesses of the ¡°360¢ª Feedback¡± program created by the authors, Mark R. Edwards and Ann J. Ewen. Their book gives you enough information to evaluate multi-source employee assessments. However, if you are reading it because you expect to be able to implement a 360¢ª feedback process without hiring the authors, you will be disappointed. It seems to be written from the consultant's perspective, which is selling consulting services. This limitation should not discourage you from reading this book, if you have a genuine interest in implementing multi-source employee assessment or if it is something your company may need. While the book is not for the causal reader, it is important for anyone in a Fortune 1000 company who functions as a change agent. We at getAbstract.com recommend this book to any manager who might be interested in implementing such an employee review process.
Average customer rating:
|
360 Degree Feedback Set: Packet of 5
Alexander Hiam
Manufacturer: HRD Press, Inc.
ProductGroup: Book
Binding: Paperback
 General
| Business & Investing
| Subjects
| Books
Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
| Subjects
| Books
General
| Marketing
| Marketing & Sales
| Business & Investing
| Subjects
| Books
ASIN: 0874255066 |
Book Description
360 Degree Feedback Set (set of 6 others).
Book Description
Along with the growing use of 360-degree feedback in organizations today, there is much disagreement over how it should be employed: strictly to help the manager develop or also to help those who work with the manager decide such issues as pay and promotion? This publication features the insights of a group of experienced professionals on both sides of the issue. To set the stage, George P. Hollenbeck, a management psychologist and adjunct faculty member at Boston University's Graduate School of Management, discusses the popularity of 360-degree feedback today.
Book Description
This
Handbook is a comprehensive and detailed guide to understanding and implementing 360 Degree Feedback, or Multi-Rater Feedback, not only in organizations but also for small groups and individuals.
Features of the book include: an introduction to 360 Degree Feedback, its basic elements and how it must be used; a discussion of the effective personality, its role in organizations and various leadership and managerial styles; an analysis of the critical role of attitude and implementation while using the methodology; an examination of the role of reflection, review and empowerment; and extensive case studies and examples from a variety of settings.
Book Description
Now learn from two seasoned consultants how to implement the 360° feedback process effectively--whatever the size and history of your organization. Packed with case studies and the authors' real-life consulting experiences, this book examines the successes and problems of 360° and upward feedback implementation efforts in more than 15 organizations, including Motorola, AT&T, Federal Express, Raychem, Colgate-Palmolive, and UPS.
The book objectively considers such crucial components of 360° feedback as organizational culture and performance, pros and cons, the impact on the individual employee, and whether the feedback should be used for evaluative or developmental purposes. Models and tables lend a visual dimension to the book's concepts. Sample surveys and feedback reports--including the authors' own TEAM-Q survey and report set--show you what types of questions to ask and how to present feedback most effectively. If your comp any is considering adopting its own 360° feedback program, don't start before you read this book!
Average customer rating:
- A very good overview of the subject.
|
Using 360-Degree Feedback in Organizations: An Annotated Bibliography
John W. Fleenor , and
Jeffrey Michael Prince
Manufacturer: Center for Creative Leadership
ProductGroup: Book
Binding: Paperback
General
| Job Hunting & Careers
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
| Subjects
| Books
Management & Leadership
| Business & Investing
| Subjects
| Books
| Business Ethics
| Consolidation & Merger
| Decision-Making & Problem Solving
| Distribution & Warehouse Management
| Industrial
| Information Management
| Leadership
| Management
| Management Science
| Motivational
| Negotiating
| Operations Research
| Planning & Forecasting
| Pricing
| Production & Operations
| Project Management
| Quality Control
| Risk Assessment
| Statistics
| Strategy & Competition
| Systems & Planning
| Systems Analysis
| Teams
| Total Quality Management
| Training
ASIN: 188219733X |
Customer Reviews:
A very good overview of the subject........1999-03-11
Introduces the multi-rater feedback approach through 56 annotated reviews of articles and books, each about half a page in length. Concludes with answers to frequently asked questions. Includes a glossary. A Very good overview of the subject.
Books:
- The Art of Project Management (Theory in Practice (O'Reilly))
- The Fifth Discipline Fieldbook
- The Fifth Discipline: The Art & Practice of The Learning Organization
- The Foxfire Book: Hog Dressing, Log Cabin Building, Mountain Crafts and Foods, Planting by the Signs, Snake Lore, Hunting Tales, Faith Healing, Moonshining
- The Getaway Home: Discovering Your Home Away from Home
- The House on Mango Street
- The HR Scorecard: Linking People, Strategy, and Performance
- The Human Resources Glossary, Third Edition: The Complete Desk Reference for HR Executives, Managers, and Practitioners
- The Language of Letting Go (Hazelden Meditation Series)
- The Mentor's Guide: Facilitating Effective Learning Relationships
Books Index
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Maximizing the Value of 360-degree Feedback: A Process for Successful Individual and Organizational Development (J-B CCL (Center for Creative Leadership))
360 Degree Feedback : The Powerful New Model for Employee Assessment & Performance Improvement
Power of 360 Degrees Feedback: How to Leverage Performance Evaluations for Top Productivity (Improving Human Performance)
Getting 360-Degree Feedback Right
The Handbook of Multisource Feedback (Jossey Bass Business and Management Series)
