Building the Learning Organization: Mastering the 5 Elements for Corporate Learning
Average customer rating: 4.5 out of 5 stars
  • Insightful!
  • Best book on the foundations of a learning organization!
Building the Learning Organization: Mastering the 5 Elements for Corporate Learning
Michael J. Marquardt
Manufacturer: Davies-Black Publishing
ProductGroup: Book
Binding: Hardcover

GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
Organizational LearningOrganizational Learning | Organizational Behavior | Business & Investing | Subjects | Books
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ASIN: 0891061657

Book Description

Dozens of updated and new case studies show the Systems Learning Organization model in action and illustrate how five distinct subsystems--learning, organization, people, knowledge, and technology--support each other to enhance the quality and impact of learning.

Customer Reviews:

4 out of 5 stars Insightful!.......2002-11-19

Okay, so you already know that everyone in your organization needs to be learning new skills and tactics all the time. If you wonder just how to accomplish that, on top of everything else you're doing, turn to Michael J. Marquardt's Building the Learning Organization for step by step guidance. Human resource professor Marquardt introduces the internal systems you need for structured, company-wide learning. In his professorial way, he runs through its dimensions, principles, practices and ideals in detail (all you ever wanted to know and perhaps just a bit more). He provides an instructive general framework, guidelines and sixteen steps to follow in creating a learning organization. He's a man with a plan, system by system, complete with charts, models, principles and subsystems. This tool box for implementation leaves the theoretical reader out of the loop, but we from getAbstract confirm that if you want something you can put into action as an executive, manager or human resource chief, here's your hands-on manual.

5 out of 5 stars Best book on the foundations of a learning organization!.......2002-05-14

This is a highly practical book with lots of specific principles and steps for building a learning organization. Also several excellent examples of learning organizations from around the world.
Mastering the Instructional Design Process with CD-Rom: A Systematic Approach, Third Edition
Average customer rating: 5 out of 5 stars
  • Excellent Instructional Design Resource
  • Excellent Service
Mastering the Instructional Design Process with CD-Rom: A Systematic Approach, Third Edition
William J. Rothwell , and H. C. Kazanas
Manufacturer: Pfeiffer
ProductGroup: Book
Binding: Hardcover

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ASIN: 0787960527

Book Description

In the past fifteen years, Mastering the Instructional Design Process has become a classic in the field providing professionals, trainers, and students with a step-by-step guide through all aspects of the instructional design process.

In the past two decades there have been profound changes in the state-of-the-art of the instructional design profession. To provide instructional designers with the most current information, this third edition makes use of the recent IBSTPI standards for instructional design.

Mastering the Instructional Design Process, Third Edition also addresses current trends and developments breaking new technologies, rapid change, outsourcing of internal instructional designers, knowledge capital, speed in market change, and globalization and diversity that are influencing today's business environment and the instructional design process.

The third edition of this essential resource features case examples from myriad workplace environments and contains the information, advice, and tools you need to ensure that your planning training and development function is the most up-to-date.

Included with the book is a CD-ROM filled with sample forms, checklists, activities, and PowerPoint presentations for each chapter.

Customer Reviews:

5 out of 5 stars Excellent Instructional Design Resource.......2007-03-09

This book provides an excellent overview of all of the areas important to instructional design in an easy-to-read and easy-to-reference format. It is a 'must' resource for all involved in the analysis, design, development, evaluation, and implementation of trainings of all types.

5 out of 5 stars Excellent Service.......2007-01-15

I received excellent service. The book got here on time and the items was in excellent condition. Thanks
Leading Teams: Mastering the New Role
Average customer rating: Not rated
    Leading Teams: Mastering the New Role
    John H. Zenger , Ed Musselwhite , Kathleen Hurson , and Craig Perrin
    Manufacturer: McGraw-Hill Companies
    ProductGroup: Book
    Binding: Hardcover

    WorkplaceWorkplace | Organizational Behavior | Business & Investing | Subjects | Books
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    Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
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    ASIN: 1556238940

    Book Description

    Zenger on Leading Teams. Are you fully prepared to make the transition from manager to team leader? eading Teams, by John H. Zenger, Ed Musselwhite, Kathleen Hurson and Craig Perrin, gives you the tools to carve an enduring and tial role for yourself in any team environment. This nuts-and-bolts guide shows you how to become a ``change agent'' rather than a victim during your organization's transition to teams. You'll develop the art of shared leadership with your team. . .acquire the skills needed to succeed as a team leader in high-performance mode. . .get hands-on advice from experieced team leaders that you can use right now to boost your leadership potential. . .and apply proven team methods for dramatically improving employee involvement efforts and bottom-line performance.
    Mastering the Art of Creative Collaboration (Businessweek Books)
    Average customer rating: 4 out of 5 stars
    • very useful and interesting to read
    • Insightful!
    • One of the best business books of the decade! Tom Peters
    • Fantastic book!
    • The book promises more than it delivers
    Mastering the Art of Creative Collaboration (Businessweek Books)
    Robert A. Hargrove
    Manufacturer: McGraw-Hill Companies
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Business & Investing | Subjects | Books
    Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
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    3. Ultimate Rewards: What Really Motivates People to Achieve (Harvard Business Review Book Series) Ultimate Rewards: What Really Motivates People to Achieve (Harvard Business Review Book Series)
    4. Bringing Out the Best in People Bringing Out the Best in People
    5. Problem Solving for Results Problem Solving for Results

    ASIN: 0070264090

    Book Description

    Robert Hargrove, leading authority on collaboration, offers a new leadership practice that unleashes the human spirit into action and creates limitless new possibilities. Hargrove shows how creative collaboration is much more effective in reaching desired goals than confrontation and mere cooperation (teamwork). HargroveOs powerful, concise, step-by-step process for creative collaboration maximizes the talent and diversity within the group, making it possible to attain creative breakthrough solutions not attainable on an individual basis.

    Customer Reviews:

    5 out of 5 stars very useful and interesting to read.......2007-04-18

    I have found especially helpful the "7 building blocks", and "Tools" sections that have provided in a detailed format a framework and ideas to work with. The only negative part about this book is that the author overuses the example of Israel-Palestinian security talks. Examples from various disciplines and areas would improve and shape authors ideas much better by providing different perspectives.

    4 out of 5 stars Insightful!.......2001-05-25

    Robert Hargrove presents a well-organized look at the world of creative collaboration. He argues that collaboration is the new paradigm in a world of change and complexity, as well as an effective management strategy. Hargrove provides a hands-on guide to becoming more collaborative and to organizing effective collaborative groups. In this lively, engaging book, Hargrove shows his familiarity with the latest management expertise. He draws on quotes and ideas from such authors as Margaret Wheatley, Peter Senge and Tom Peters. We [...] recommend this book to executives and managers who wish to facilitate collaborations.

    5 out of 5 stars One of the best business books of the decade! Tom Peters.......1998-12-18

    I read Robert Hargrove's book on Masterful Coaching which focused on the individual, and prayed he would write one on collaboration. Not your cookie cutter approach to business books . .

    Great stories about how creative collaboration can lead to radical innovation in any business, political breakthroughs in the Middle East, transforming your local school system.

    Our elected representatives in Washington could learn alot from the simple, powerful how to principles and techniques offered here!

    5 out of 5 stars Fantastic book!.......1998-12-04

    I was really inspired by this book and would highly recommend it to anyone who has dreams of creating something with others who may see the world differently. Hargrove paints a picture of what collaboration is that is very distinct and that is brought to life with some facinating examples--what he calls interludes. I especially liked the one on the Mid East Peace Accord and found it relevant to what is happening there now. Hargrove's guidelines for building a collaboration and for having collaborative conversations have been a lifesaver in the project that I am working on. They make a lot of sense and have been easy to apply. I can see why so many of the teams that I have worked on were not as successful as I would have liked. Thank you for a wonderful book that is fun to read and loaded with useful tools!

    2 out of 5 stars The book promises more than it delivers.......1998-10-13

    Robert Hargrove, Mastering the Art of Creative Collaboration, McGraw-Hill, 1998.

    This book promises more than it delivers. Hargrove presents collaboration as some sort of breakthrough process when it is nothing more than a diverse group of motivated and creative people coming together to do something great. Sounds like teamwork to me but Hargrove dismisses that argument by telling us that "while all collaborations involve teamwork, not all teams are collaborative." "Most teams," he says, "are focused on routine work and doing the same thing better," while "...successful collaborative groups are made up of strange brews, of nascent combinations of people. Most teams, even multidisciplinary teams, tend to be fairly homogeneous."

    The last time I looked "homogeneous" is not a word anyone would use to define a multidisciplinary team. And most teams, especially multidisciplinary teams, are not focused on "routine work." They are designing a new telecommunications systems, researching the next cure for cancer, developing an enhanced systems architecture, designing the layout for the factory of the future and understanding the planet of Mars---the very example cited by Hargrove. Hargrove dismisses teamwork but then goes on to present numerous examples of successful teams which he now calls collaborations.

    Hargrove borrowed John Nasbit's research methodology of drawing a conclusion and then lining up a series of quotes from newspaper and magazine articles that report wonderful examples of successful teamwork (pardon me, I mean collaboration). In addition, there is not one quote or example that shows a failed attempt at collaboration. All of us learn from mistakes.

    Let's assume you don't care about these points, you just want to know how to make teamwork or collaboration or whatever it's called, work in your organization. If you're looking for some great new insights, you won't find them here. But you will find two different lists that both seem to be saying the same old things with a few new age phrases. Hargrove's "recipe for creative collaboration"(pp. 33-38) includes such things as make a declaration of impossibility (which is nothing more than a broad goal), bring extraordinary combinations of people together, build a shared understood goal, do a "what's so" (just a factual analysis of the desired and current state) and identify what missing.

    Then, later on, Hargrove presents "The Seven Building Blocks of Collaboration (p. 92). Once again, he talks about bringing together the right people, developing a shared goal, clarifying roles, lots of communication and lots of enthusiasm. This is good stuff, but we heard it all before in the literature of teamwork. And then there is the chapter on collaboration tools which is nothing more than warmed over tips from your favorite books on facilitation, meetings, management, conflict resolution and group dynamics.

    A key ingredient that is missing from this formulation is the failure to address the issue of the environment for collaboration. Successful collaboration is more the result of a supportive culture, a flexible structure and encouraging systems and less about good facilitation skills and plenty of whiteboards. Most team failure comes from lack of support from the leadership of the organization, cultural norms that nurture competitive or selfish behavior and systems that do not reward team players.

    Having dismissed teamwork allowed Hargrove to skip over a body of work that would have helped him understand these issues more completely. For example, Warren Bennis' Organizing Genius: The Secrets of Creative Collaboration, presents six case studies of "Great Groups," Lipnack and Stamps' books, The TeamNet Factor, The Age of the Network and, most recently, Virtual Teams, all address collaboration across traditional boundaries, Designing Team-Based Organizations by Susan Mohrman, Susan Cohen and Allan Mohrman shows that it takes fundamental changes in the design and practices of organizations and my book, Cross-Functional Teams: Working With Allies, Enemies and Other Strangers, outlines specific strategies for developing and implementing successful "multidisciplinary" teams. This book was a selection of a book club of senior organizational development professionals who meet regularly to discuss new books. The group had high hopes for the book, but we were generally disappointed.
    Your Coach (in a Book): Mastering the Trickiest Leadership, Business, and Career Challenges You Will Ever Face
    Average customer rating: Not rated
      Your Coach (in a Book): Mastering the Trickiest Leadership, Business, and Career Challenges You Will Ever Face
      Robert Hargrove , and Michel Renaud
      Manufacturer: Jossey-Bass
      ProductGroup: Book
      Binding: Hardcover

      Motivation & Self-ImprovementMotivation & Self-Improvement | Business Life | Business & Investing | Subjects | Books
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      5. Masterful Coaching Feedback Tool: Grow Your Business, Multiply Your Profits, Win the Talent War! (Self Instrument) Masterful Coaching Feedback Tool: Grow Your Business, Multiply Your Profits, Win the Talent War! (Self Instrument)

      ASIN: 0787971286

      Book Description

      Coaching has proven to be one of the most power and effective ways for leaders to develop and improve their performance. Yet working one-on-one with a coach is not always possible. If you want the experience of masterful coaching, Your Coach (In a Book) provides a time-efficient and affordable solution. Based on the authors’ highly successful Masterful Coaching approach, Your Coach (In a Book) is designed to help you master your trickiest leadership, business, and career challenges. Throughout, master-level coaches Robert Hargrove and Michel Renaud engage the reader in a “coaching conversation” about your most important goals, pivotal decisions, bothersome issues, and dilemmas. Your Coach (In A Book) simulates the experience of working with a personal coach. drawing on thousands of hours of coaching conversations. It gives you the insights you need to set aspirational goals, master the corporate chessboard, and create new openings for action where you are stuck or ineffective.
      Instructor Excellence: Mastering the Delivery of Training (Essential Knowledge Resource)
      Average customer rating: 3.5 out of 5 stars
      • Valuable tool when establishing standards for new trainers
      • Maybe obvious, but critical
      • It states the obvious
      • It states the obvious
      • A Standard
      Instructor Excellence: Mastering the Delivery of Training (Essential Knowledge Resource)
      Bob Powers , and William J. Rothwell
      Manufacturer: Pfeiffer
      ProductGroup: Book
      Binding: Hardcover

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      5. 101 Ways to Make Training Active (Active Training Series) 101 Ways to Make Training Active (Active Training Series)

      ASIN: 0787982296

      Book Description

      When the first edition of Instructor Excellence was published in 1992, it became an instant bestseller among professionals who deliver and manage training. This thoroughly revised and updated second edition complements the timeless standards that made the first edition a classic as well as covers relevant developments in the design and delivery of training, including online and videoconferencing facilitation and current research on what sets exemplary instructors apart from the average.

      Customer Reviews:

      5 out of 5 stars Valuable tool when establishing standards for new trainers.......2001-04-12

      As a corporate trainer, I used this book as my guide for facilitating valuable training classes for my particpants. Although the information is basic, it is fundamental and very easy to read. Now that I am managing a training department, I have used it to write job descriptions, select qualified trainers, establish trainer standards, and train new trainers. I recommend it to anyone with these responsibilities. Mine is always within easy reach!!!

      5 out of 5 stars Maybe obvious, but critical.......2001-01-17

      Some might criticize the content of this book as being nothing but common sense. It's true; if you are an experienced, accomplished teacher you may discover little that is new. But Powers is attempting something else: to establish, for administrative purposes, those competencies for which trainers (or teachers) ought to be held accountable. It's not the last word on the issue, but it certainly is a good start. Nowhere else will you find such a clear and concise discussion of the criteria by which instructors can be judged.

      1 out of 5 stars It states the obvious.......2000-12-31

      I am an experienced instructor. I purchase many books about training, based on recommendations and reviews here and elsewhere. Most of them have new and interesting ideas contained in them.

      I found this book to state the obvious. It did not offer a single useful suggestion about how to deal with presentation, classroom, students, preparation or any other item.

      If you have a tinge of common sense, and have taught in the classroom even a few times, you will not find anything new here.

      I have no opinion as to whether novice instructors would benefit from reading this book. Clearly, experienced instructors would not. I.e. this book, at most it will get you to one step beyond novice. It will definitely not get you to be a "master".

      1 out of 5 stars It states the obvious.......2000-12-31

      I am an experienced instructor. I purchase many books about training, based on recommendations and reviews here and elsewhere. Most of them have new and interesting ideas contained in them.

      I found this book to state the obvious. It did not offer a single useful suggestion about how to deal with presentation, classroom, students, preparation or any other item.

      If you have a tinge of common sense, and have taught in the classroom even a few times, you will not find anything new here.

      I have no opinion as to whether novice instructors would benefit from reading this book. Clearly, experienced instructors would not. I.e. this book, at most will get to to amateur. It will definitely not get you to "master".

      5 out of 5 stars A Standard.......2000-06-18

      I have used this volume to set standards for the instructors in our Corporate Training Division for the past five years. I am ordering more copies for two new employees - one with experience looking for more polish, another a junior trainer needing a baseline for training etiquette. This book is a valuable tool for both individuals, as well as others in between. Great information and ideas!
      Games for Mastering Fear: How to Play the Game of Life with a Calm Confidence
      Average customer rating: Not rated
        Games for Mastering Fear: How to Play the Game of Life with a Calm Confidence
        L. Michael Hall
        Manufacturer: Neuro-Semantic Publications
        ProductGroup: Book
        Binding: Paperback

        Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
        Stress ManagementStress Management | Self-Help | Health, Mind & Body | Subjects | Books
        NeuropsychologyNeuropsychology | Psychology & Counseling | Health, Mind & Body | Subjects | Books
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        4. Games Business Experts Play Games Business Experts Play
        5. Frame Games: Persuasion Excellence Frame Games: Persuasion Excellence

        ASIN: 189000121X

        Product Description

        Provides you with all the tools you need for taking charge of your life, your emotions, your choices, and your fears, in a healthy, balanced, and ecological manner. If you have fear in your life then reading this book may well change your life. If you are a counselor, therapist, coach, or business consultant then this book will provide you with the resources to assist in helping your clients manage the fear that may limit their choices.
        Mastering Team Leadership (Palgrave Master Series)
        Average customer rating: Not rated
          Mastering Team Leadership (Palgrave Master Series)
          Roger Cartwright
          Manufacturer: Palgrave Macmillan
          ProductGroup: Book
          Binding: Paperback

          WorkplaceWorkplace | Organizational Behavior | Business & Investing | Subjects | Books
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          Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
          LeadershipLeadership | Management & Leadership | Business & Investing | Subjects | Books
          ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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          ASIN: 0333992989

          Book Description

          Team working is vital to organizational success. With examples from across the globe and a careful blend of theory and practice, this up-to-the-minute consideration of the roles played by teams and leaders is intended to inform the debate about how teams should be employed in work situations. Website links and additional reading material to assist in the study of team leadership are included on an ancillary website.
          Mastering Mentoring and Coaching with Emotional Intelligence: Increase Your Job EQ
          Average customer rating: 5 out of 5 stars
          • Clearly explained and very practical
          Mastering Mentoring and Coaching with Emotional Intelligence: Increase Your Job EQ
          Patrick E. Merlevede , and Denis Bridoux
          Manufacturer: Crown House Publishing
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Business & Investing | Subjects | Books
          Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
          TrainingTraining | Management & Leadership | Business & Investing | Subjects | Books
          GeneralGeneral | Psychology & Counseling | Health, Mind & Body | Subjects | Books
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          3. 7 Steps to Emotional Intelligence 7 Steps to Emotional Intelligence
          4. The Emotional Intelligence Activity Book: 50 Activities for Promoting Eq at Work The Emotional Intelligence Activity Book: 50 Activities for Promoting Eq at Work
          5. The Handbook of Emotionally Intelligent Leadership: Inspiring Others to Achieve Results The Handbook of Emotionally Intelligent Leadership: Inspiring Others to Achieve Results

          ASIN: 1904424082

          Book Description

          The material included in this book has emerged over several years of mentoring, coaching and training by the authors, who practice what they preach and receive feedback from clients and seminar participants.

          They identified the key components of both mentoring and coaching and the need to clarify the similarities and differences between these closely related disciplines.

          This book updates the areas of mentoring and coaching and integrates emotional intelligence and includes:
          • Coaching and mentoring questionnaires to access skill levels
          • Powerful techniques for short term and long term interventions
          • Practical tips and exercises
          • Strategies suitable for both mentor and coach

          Customer Reviews:

          5 out of 5 stars Clearly explained and very practical.......2004-10-19

          The authors draw from different concepts, approaches, and techniques, as well as their own, which gives a wider view, and wider choices for a mentor or coach. What distinguishes this book, from others on the subject, is that you can apply it right away, knowing exactly what you are doing and why, and knowing that it works.

          This is the most balanced and practical book I have read on the subject. I've been an international coach and mentor since 1983. If you are a mentor or a coach, get this book - you will learn something. If you want to get into the mentoring or coaching profession, this will be your shortcut to excellence. If you are simply curious about the subject with no special career plan, this will tell you all you need to know about mentoring and coaching. If you are looking for a mentor or coach, it will spell out what you should be looking for - how to recognize quality.
          Mastering the Art of Feedback
          Average customer rating: Not rated
            Mastering the Art of Feedback
            Holly DeForest
            Manufacturer: American Society for Training & Development
            ProductGroup: Book
            Binding: Paperback

            GeneralGeneral | Business & Investing | Subjects | Books
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            1. The Power of Feedback: 35 Principles for Turning Feedback from Others into Personal and Professional Change The Power of Feedback: 35 Principles for Turning Feedback from Others into Personal and Professional Change

            ASIN: 1562863568

            Book Description

            Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve your feedback skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.

            Books:

            1. Coaching for Improved Work Performance, Revised Edition
            2. Creating, Implementing, & Managing Effective Training & Development: State-of-the-Art Lessons for Practice
            3. Designing Interfaces: Patterns for Effective Interaction Design
            4. Developing Talents: Careers for Individuals with Asperger Syndrome and High-Functioning Autism
            5. Difficult Conversations: How to Discuss what Matters Most
            6. Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
            7. Effective Business Writing :(A Guide For Those who Write On the Job) 2nd Edition Revised And Updated
            8. Effective Coaching
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