Effective Business Writing :(A Guide For Those who Write On the Job) 2nd Edition Revised And Updated
Average customer rating: 4.5 out of 5 stars
  • Go to book
  • Great reference book - - timely, too!
Effective Business Writing :(A Guide For Those who Write On the Job) 2nd Edition Revised And Updated
Maryann V. Piotrowski
Manufacturer: Collins
ProductGroup: Book
Binding: Paperback

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  1. The Elements of Business Writing: A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals, and Other Business Documents (Elements of Series) The Elements of Business Writing: A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals, and Other Business Documents (Elements of Series)
  2. Business Grammar, Style & Usage: The Most Used Desk Reference for Articulate and Polished Business Writing and Speaking by Executives Worldwide Business Grammar, Style & Usage: The Most Used Desk Reference for Articulate and Polished Business Writing and Speaking by Executives Worldwide
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ASIN: 0062733818

Book Description

From persuasive memos to complaint letters, sales letters to executive summaries -- this exceedingly useful guide helps the business worker write clearly and in an appropriate format, style and tone. Numerous examples show how to overcome writer's block, organize messages for maximum impact, achieve an easy-to-read style, find an efficient writing system and much more.

Customer Reviews:

5 out of 5 stars Go to book.......2006-11-03

I bought several similar reference books at the time of this purchase. Effective Business Writing is my go-to book, my first choice, and usually all I need.

4 out of 5 stars Great reference book - - timely, too!.......1999-04-22

This is a well-written, carefully organized book that belongs on desks across America! Topics covered include organizing before writing, overcoming writer's block, suiting letters to complex situations, and using grammar and punctuation properly. If I had to provide one criticism, it would only be that the book is too short! As a reader, I didn't tire of the useful sample letters and would have happily read more and more. A great reference for the tentative writer and a good refresher for seasoned writers, as well.
The Pyramid Principle: Logic in Writing and Thinking (FT)
Average customer rating: 4.5 out of 5 stars
  • 5 Stars but poorly structured for a book on structure
  • Superb content, poor presentation
  • They should pipe this into a hospital room to save on anesthesia
  • You Must Practice What You Read
  • Hard to find, hard to read, expensive, puts you to sleep, but brilliant and unique! A must read!
The Pyramid Principle: Logic in Writing and Thinking (FT)
Barbara Minto
Manufacturer: Pitman Publishing
ProductGroup: Book
Binding: Hardcover

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ASIN: 0273617109

Customer Reviews:

5 out of 5 stars 5 Stars but poorly structured for a book on structure.......2007-02-14

Excellent content but poorly structured for a book on structure. Ms. Minto must like to sell consulting services with her book.

4 out of 5 stars Superb content, poor presentation.......2006-05-11

I read the Pyramid Principle in 1995 and dutifully trained myself to use it, with a little help from a class with Ms. Minto.

The hardest part was realizing that the Pyramid Principle isn't about forcing your current writing into Minto's structure; it's having the courage to tear your argument apart and recraft it if you can't support it in a properly constructed pyramid.

It took effort and practice to master, but it was well worth it. My writing has been widely published, and my articles are often praised for their clarity. The clarity comes from Minto, plain and simple.

4 out of 5 stars They should pipe this into a hospital room to save on anesthesia.......2006-02-07

It is VERY slow going, but you *do* get the impression that this is an important skill to have. The tips are good, and the examples are easy to comprehend. I dont think they should wait until you're in business to learn this. They should teach the Principle in highschool!... if you could stay awake long enough to learn it.

4 out of 5 stars You Must Practice What You Read.......2006-01-09

I purchased this book primarily because it was referenced by several authors of other Mckinsey books that I've read. I was taken aback by the price of the book but I'm of the school of thought that great ideas need not come in large packages. As like many of the other reviewers, I found this book a tough read and had to break it down into smaller bite size readings. What I did that help me tremedously was build a Pyramid chart capturing the SCQ ---Answer using sticky notes. Once built, I was able to easily see the ideas she was presenting and was able to clarify my thinking and writing substantially.

For years I struggled with getting my ideas out of my head and onto paper coherently. Now, I have a great tool that speeds this process up and get my point across succintly.

5 out of 5 stars Hard to find, hard to read, expensive, puts you to sleep, but brilliant and unique! A must read!.......2005-09-26

After an exhaustive search, I ordered this book directly from the author. Make sure to get the more recent 1996 edition, not the 1987 edition.

The book is awesome in that it applies concepts in a way that I haven't seen anywhere else!

I haven't finished the book yet, it is painful to read, partly because Minto doesn't always apply her own principles! However, there are many great diagrams, and the examples cited are entertaining. For example, she provides examples of "intellectually blank assertions".

I force myself to read a chapter in the book each month. It is painfully intellectual, and sometimes puts me to sleep. But many great books are that way.

I bought the book to help me with my business proposal writing. This book is well worth it, especially for all consultants and business people.
Citrix CCA MetaFrame Presentation Server 3.0 and 4.0 (Exams 223/256) (Exam Cram 2)
Average customer rating: 2.5 out of 5 stars
  • Dated Material
  • Good Reference
Citrix CCA MetaFrame Presentation Server 3.0 and 4.0 (Exams 223/256) (Exam Cram 2)
Todd Mathers , and Elias Khnaser
Manufacturer: Que
ProductGroup: Book
Binding: Paperback

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ASIN: 0789732467

Book Description

If you are studying for the Citrix CCA exam, the Citrix CCA MetaFrame Presentation Server 3.0/4.0 Exams 223/256 Exam Cram is your smartest, most efficient way to study and get certified. Your time to study is limited, so spend it with the best. This study guide provides you with a concise review of the new features for the MetaFrame XP Presentation Server, Feature Release 3, and it clearly maps your exam objectives for easier, more efficient studying. An accompanying CD includes a fully customizable test engine with questions, answer keys and detailed score reports. You'll also receive a Cram Sheet tear-out card that is perfect for last-minute studying. For a concise study guide the strictly focuses on exam objectives, choose Citrix CCA MetaFrame Presentation Server 3.0/4.0 Exams 223/256 Exam Cram.

Customer Reviews:

1 out of 5 stars Dated Material.......2007-07-28

With release 4.5 out and this book originally written for the 3.0 product and then revised with a chapter on 4.0, it is now highly dated. The coverage of the material was good, but this book is nearly worthless if you want to study for the current exam. The practice tests are for version 3.0, and every vendor likes to focus on the new features of the new version. This book does not contain what you'll need to pass the current test.
I recommend downloading the (free) Product Documentation from Citrix' website and spending the money to buy some of the practice tests and study guides from other vendors.
When it was new it was probably worth a 4 star rating, but due to the fact that relying on this book guarrantees you won't pass the test I can only rate it as a must to avoid.

4 out of 5 stars Good Reference.......2006-02-24

I just passed the CCA 4.0 test using This book as my study guide. Other than a couple of glaring errors it was well written:

Page 42 incorrectly states that the farm will continue to function for "up to 48 hours" following a datastore failure. It's actually 96 hours.

Pg 248 incorrectly states that there are only 14 anonymous user accounts - There are actually 15

If I were a betting man, I'd bet that all three of those things would make good test questions.



How 10: Handbook for Office Professionals (How (Handbook for Office Workers))
Average customer rating: 5 out of 5 stars
  • Excellent book!
  • My How 10 Experience
  • Excellent Book
  • Great Condition
How 10: Handbook for Office Professionals (How (Handbook for Office Workers))
James L. Clark , and Lyn R. Clark
Manufacturer: South-Western College Pub
ProductGroup: Book
Binding: Spiral-bound

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ASIN: 0324178824

Book Description

Since 1975, HOW and its subsequent editions have been a prominent reference source for business writers, office personnel, and students. With every new edition, HOW has kept pace with changes in our language and the business environment, striving to provide a useful and easy-to-understand reference manual for all professionals involved in organizational operations. It includes detailed and precise information for writing, formatting, and transmitting communications. Unlike other reference books, HOW 10 is tailored for writing style, grammar, mechanics, and techniques in a business/office environment. This text can be used as a stand-alone reference or as a supplement.

Customer Reviews:

5 out of 5 stars Excellent book!.......2006-11-29

This book was required for a business communications class and continues to be an excellent source of information. I pull it out whenever any questions come up pertaining to written communication of any sort.

5 out of 5 stars My How 10 Experience.......2006-06-30

This book should be on the desk of any professional in any business. It is the best reference for any written communications.

5 out of 5 stars Excellent Book.......2006-02-25

This is an excellent handbook to go along with the business English course I'm taking and it will be great to have it to fall back on after the course is completed.

5 out of 5 stars Great Condition .......2005-09-12

Thank you for re-mailing this book back to me. :) The book is what I expected it to be and it's in good condition.
Scientific Papers and Presentations
Average customer rating: 4 out of 5 stars
  • Great scientific writing primer
  • Inspiring reading.
Scientific Papers and Presentations
Martha Davis
Manufacturer: Academic Press
ProductGroup: Book
Binding: Paperback

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ASIN: 0122063708

Book Description

From the beginning of their careers and forever after, scientists are called upon to do various kinds of writing and speaking. Communication skills are among the qualities most prized by those who hire and promote scientists. Scientific Papers and Presentations provides a concise guide to writing what must be written: proposals, literature reviews, theses, journal articles, slide presentations, posters, or grants. The author also discusses conventions in writing, proofreading, copywriting, as well as methods for searching and citing scientific literature, composing reviews, preparing data presentations, communicating visually, and public speaking.
No other reference provides guidelines and practical advice for so many forms of communication. Advice-laden appendices include actual examples of papers annotated by the author. Based on the author's fifteen years of experience advising young scientists about scientific writing, the book can be used as a course text for scientific writing, seminar, or scientific presentation courses. It is also a handy and valuable reference for fledgling scientists.

Key Features
* Provides protocols and criteria for a wide range of scientific written and spoken communications
* Presents logical, sensible approaches to communicating with diverse audiences
* Written in a conversational style for easy reading
* Includes guidelines, examples, processes, and answers to questions about theses, proposals, posters, slide presentations, publications, and related issues
* Helps to improve overall communication skills
* Serves as companion handbook to your style manual
* Detailed, annotated appendices provide practical examples and commentary

Customer Reviews:

5 out of 5 stars Great scientific writing primer.......2003-10-21

What else is there to say. Covers papers, theses, and oral presentations. Quite thorough yet not large.

3 out of 5 stars Inspiring reading........2000-08-29

A very inspiring and reminding book for people writing scientific papers.All the figures and citats makes it so funny to read. You don't have to be in the department of agronomy to get a good idea for your paper from this book. After reading I just longed for continuing my writing field with new ideas and it's frontpage is so coulorful so for me it's not only a book but also a piece of art.
Writing for Design Professionals: A Guide to Writing Successful Proposals, Letters, Brochures, Portfolios, Reports, Presentations, and Job Applications, Second Edition
Average customer rating: 5 out of 5 stars
  • Writing for Design Professionals is one of the most comprehensive, specific guides you could want.
  • Inspiring for students and professionals
Writing for Design Professionals: A Guide to Writing Successful Proposals, Letters, Brochures, Portfolios, Reports, Presentations, and Job Applications, Second Edition
Stephen A. Kliment
Manufacturer: W. W. Norton
ProductGroup: Book
Binding: Hardcover

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ASIN: 0393731855

Book Description

How to master the complexities of effective writing in design practice.

Written and oral communication play a vital role in advancing design professionals' careers, yet few design schools offer training. Updated and expanded, this book presents the principles of clear writing, illustrated by realistic examples and exercises drawn from the world of practice, from marketing and promotion materials to reports and client communications. 16 pages of color, 10 pages of black-and-white illustrations.

Customer Reviews:

5 out of 5 stars Writing for Design Professionals is one of the most comprehensive, specific guides you could want........2006-12-14

Whether you're a student or a design professional, good writing is the key to advancing your career: a key too often missed in design schools which don't inform students how to improve writing skills. Enter the second, updated edition of Writing for Design Professionals, a survey expanded to consider internet marketing, communication and job hunting and which fills the gap in blending a focus on design professionals with instructionals and methods of clarifying and improving writing. From producing brochures and marketing through proposals and portfolio development to writing for school or media and producing appropriate public speeches, Writing for Design Professionals is one of the most comprehensive, specific guides you could want.

Diane C. Donovan
California Bookwatch

5 out of 5 stars Inspiring for students and professionals.......2001-02-01

This is a much needed and appreciated book on clear and consice communication for students writing on their design projects, design statements for themselves about their portfolios, cover letters for employment purposes, not to mention all the aspects of proposals, business communication, applications, brochures, etc. As an educator in the design arts for over 25 years, I am especially happy to have this resource to share with design students and also find much useful information included for myself. Thanks for a great addition to my design library!
Managing Your Documentation Projects
Average customer rating: 4 out of 5 stars
  • This book is helpful for documentation lifecycles
  • This would have been an excellent 200-page book!
  • Not the Gospel
  • Great information but difficult to achieve in reality
  • A little idealistic.
Managing Your Documentation Projects
JoAnn T. Hackos
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback

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  5. Information Development: Managing Your Documentation Projects, Portfolio, and People Information Development: Managing Your Documentation Projects, Portfolio, and People

ASIN: 0471590991

Book Description

Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project… The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr. JoAnn T. Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field. She gives you: Managing Your Documentation Projects was designed to function as a comprehensive guide for new managers and a daily tool of survival for veterans. It is also an invaluable resource for technical writers, editors, graphic designers, consultants, and anyone called upon to produce high-quality technical documentation on time and within budget. JOANN T. HACKOS, PhD, is President of Comtech Services, Inc., an information/design firm in Denver, Colorado and San Jose, California. She is also president of JoAnn Hackos & Associates, Inc., a strategic planning and management consulting firm. In 1993, she served as president of the Society for Technical Communication (STC) and is a frequent conference keynote speaker on such topics as quality and usability of products and services, the importance of meeting the needs of the customer, and project management.

Customer Reviews:

4 out of 5 stars This book is helpful for documentation lifecycles.......2006-09-16

Another classic in need of updating, the 1994 book Managing Your Documentation Projects still provides good information about the basics of managing a technical writing project. It takes you from defining the project to completion, and on into the normally neglected phases of evaluation, and maintenance. This is a great tool for a writer who wants to formalize and add supporting structure to what he already does by instinct, for an experienced writer who is used to working alone and discovers he has no idea how to manage a team, or for anyone who wants to understand the mechanics of a well run team.

2 out of 5 stars This would have been an excellent 200-page book!.......2005-03-14

Joann T. Hackos's book offers some interesting concepts, such as information plan, project plan, and content specifications, to name a few. Her concepts are well hidden under mountains of text that the unfortunate reader has a difficult time finding or understanding her intentions. Her book is information technology-centered, and technical communication has so much to offer other industries, such as oil and gas, healthcare, and financial, regarding project and documentation management. This book is not a good choice for college-level courses.

3 out of 5 stars Not the Gospel.......2003-02-07

Joanne Hackos is widely acknowledged as a leading authority on technical publications management, largely because (a) she has some good things to say and (b) her _Managing Your Documentation Projects_ is one of the few books on the topic. This book offers some valuable insights about basic project management, but tries to shoehorn publications project management into a particular software development methodology -- Carnegie-Mellon's Capabilities & Maturity Model. Hackos acknowledges her debt to CMM and warns that trying to implement the model described in this book is tough sledding if the development organization is not using CMM.

After 20 years as a technical writer and publications manager, I've come to believe that all publications lifecycle systems are doomed unless they map directly to the development methodology engineering management supports and uses.

(I've also come to believe that most development methodologies are more often than not honored in the breach.)

If, as a publications manager, you're not aware of the development methodology your engineering managers have adopted, you need to get over and talk to them now. Even if they haven't adopted a formal, academic model, they do have some idea about how they produce technical products. Tailor your publications lifecycle to their lifecycle -- don't seek to impose an alien "order" on their process.

(If your engineering managers can't articulate a methodology or say things like "We just code until we're done", you have bigger worries than your publications lifecycle, such as the near-term viability of your company.)

Too often I've seen tech pubs managers adopt the "Hackos model" and fail because it doesn't fit the organization's development style. A organization that adopts the Rapid Application Development (RAD) or "Extreme Programming" model, for example, isn't going to be too thrilled about endless sign-offs on planning documents that take nearly as long to write as the manual itself.

Instead, tailor your approach toward the high degree of interactivity inherent in such methods -- quick review cycles of small portions of text, for example, instead of waiting for a full draft of the book to be ready.

Too many erstwhile pubs managers skim this book, then adopt the project documents provided as models in the book as "fill-in-the-blank" busywork for their writers.

Tech pubs managers might be better served by learning the basics of project management (especially the interplay between resources, time, and scope) and reviewing the development model of the engineering organization than adopting the CMM-inspired approach Hackos describes in this book.

There is no one-size-fits-all method for producing documentation. And Joanne Hackos would be the first to tell you that.

4 out of 5 stars Great information but difficult to achieve in reality.......2002-03-03

This book contains many years of compiled wisdom, not only from the people JoAnn bases her Publications Maturity Model on, but the many doc managers she interviewed and her own consulting experiences. The PMM is an ideal model and not one that can be applied across all industries. The book and process is heavily slanted toward software development and that's where it finds its biggest application, but the process breaks down for many industries outside of that arena. Most tech writers are paid to produce documents, not create and refine processes to such detail as suggested by the PMM parameters--but that's not the book's fault--it's the fault of engineering/technically driven organizations that would rather force tech pubs groups to reinvent the wheel with each new project than spend the time creating and fine-tuning a repeatable process.

Perhaps the biggest stumbling block to widespread acceptance/adoption of the PMM is the underlying need of "enlightened" organizations that appreciate (with time, money and resources) and understand the value-add such a process can provide, and those organizations are few and far between. You can have JoAnn's company perform a PMM audit for PMM certification (not sure how much that counts for in the business world--yet), or you can try to be compliant by following the suggestions outlined in the book. But if you're not a software shop, you'll have to make your own adjustments to the PMM requirements and scale appropriately.

All in all, I think the book provides some great direction for a documentation project management process that has to be scaled to meet your business/industry needs. This book has and will continue to serve as a springboard for more discussions and new initiatives in the technical communications field.

4 out of 5 stars A little idealistic........2001-10-13

In the perfect world, this would be THE book to have. Unfortunately, this is anything but a perfect world and this book falls short in dealing with the realities of the profession. There is too little information and guidance for those that don't have a document-centred employer.
Also, the book is purely for those creating user documentation - if you write any technical material (such as requirements, design, UAT, or implmentation documents) this book will be of minimal help. Don't expect any realistic help in dealing with developers either.
Fine book, but only for a narrow field.
Writing for Science and Engineering: Papers, Presentations and Reports
Average customer rating: 5 out of 5 stars
  • Excellent source of information
Writing for Science and Engineering: Papers, Presentations and Reports
Heather Silyn-Roberts
Manufacturer: Butterworth-Heinemann
ProductGroup: Book
Binding: Paperback

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ASIN: 0750646365

Book Description

Are you a post-graduate student in Engineering, Science or Technology who needs to know how to:

Prepare abstracts, theses and journal papers
Present your work orally
Present a progress report to your funding body

Would you like some guidance aimed specifically at your subject area? ... This is the book for you; a practical guide to all aspects of post-graduate documentation for Engineering, Science and Technology students, which will prove indispensable to readers.

Writing for Science and Engineering will prove invaluable in all areas of research and writing due its clear, concise style. The practical advice contained within the pages alongside numerous examples to aid learning will make the preparation of documentation much easier for all students.

Customer Reviews:

5 out of 5 stars Excellent source of information .......2007-01-03

An excellent book that teaches the proper way to write technical engineering documents. I recommend it to anybody who is serious about publishing or generating technical engineering papers.
Writing Business Letters for Dummies
Average customer rating: Not rated
    Writing Business Letters for Dummies
    Sheryl Lindsell-Robert , and Sheryl Lindsell Roberts
    Manufacturer: For Dummies
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    Crisp: Technical Presentation Skills, Revised Edition: A Practical Guide for Better Speaking (Crisp Fifty-Minute Books)
    Average customer rating: Not rated
      Crisp: Technical Presentation Skills, Revised Edition: A Practical Guide for Better Speaking (Crisp Fifty-Minute Books)
      Steve Mandel
      Manufacturer: Crisp Learning
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