Product Description
Human Resources in Healthcare: Managing for Success, Second Edition presents the techniques and practices behind effectively managing peoplethe healthcare industrys most important asset. It provides the concepts and practical tools necessary for meeting the unique challenge of managing healthcare employees. A comprehensive resource, the book covers fundamental topics such as performance management and employee rights as well as more timely issues such as nurse workload management and managing diversity. This edition includes new information about: Healthcare workforce planning, nurse staffing, and workload Managing a diverse workforce and developing diversity programs Human resources budgeting and productivity analysis The unionization of physicians and nurses Strategies for retaining valuable staff Cases that illustrate key concepts are included, along with exercises that allow readers to apply and practice the information given
Customer Reviews:
Human Resources in Healthcare: Managing for Success Second Edition.......2007-02-15
Book is new, come on time
Just for class.......2007-02-06
I needed this book for class.. So I think the chapters are a little lengthy... I get bored really quick and this put me right to sleep.
I am not an author just a student.
Excellent Text.......2007-01-30
I bought this book for a course in Health Care Human Resources. I think it is easy to read. However, many of the factors just focus on nursing issues. Not too many other issues are mentioned.
Book Description
Morale is down--spirits are low--the workload is mounting. Today's hard-working employees need a break! And nothing feels better than Care Packages for the Workplace from internationally known, lift-your-spirits author Barbara Glanz. This timely gift-book format provides the hard at work with dozens of simple ``brighten-your-day'' ideas such as: beautifying the work space in order to do what Tom Peters recommends--``Fight Bland Dullness!''; putting a personal signature on all work; sharing a joke-a-day, one month at a time; holding grapevine meetings where rumors are openly discussed; partaking in good news hours where positive news is shared; creating special awards for a job well done; scheduling lunches with management.
Customer Reviews:
Regenerate with Humor; Read WorkLaughs.......2007-01-17
This delightful small book skillfully shows you how not to stress out at work. Another way to get a perspective of your job situation is to learn to laugh at things that stress you out. WorkLaughs:Quips, Quotes, and Anecdotes about Making a Buck can provide you with the laughs to do just that-- from job interviews to meetings to dealing with the boss, WorkLaughs will show you that all aspects of the job can be a laughing matter. (WorkLaughs is also available on Amazon).
Very Pleased Customer from Chicago.......2006-02-26
I am so please to be able to say that product was shipped early and great condition!!!!!!!!!
Great IDEAS.......2003-09-14
This book provided a great deal of information and ideas to draw from. I enjoyed that I could read it quickly. I was able to apply some of the ideas or variations of them at work !
Changing the way you look at work.......2001-12-29
Barbara Glantz has written a life altering book--at least a life at the workplace altering book. It is easy to read and filled with hundreds of big and little things that can change the way you spend 40 hours a week. Very positive, super ideas.
There are better books on the topic..........2001-01-07
This book is just okay. There are a lot of examples of how to improve morale at work, but the writing isn't that great, and the book isn't very well organized. There are much better books on the topic...try Managing to Have Fun by Matt Weinstein or 1001 Ways to Energize Employees by Bob Nelson.
Book Description
No other resource can affect patient care as much as nurse staffing. With this indispensable guide, nurse managers will increase the precision around nurse staffing by assessing new designs and implementing new approaches.
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- Total Safety Culture: A Concept for High Performance
- Understanding workers performance on active care for safety
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Working Safe: How to Help People Actively Care for Health and Safety, Second Edition
E. Scott Geller
Manufacturer: CRC
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The Participation Factor: How to Increase Involvement in Occupational Safety
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Developing an Effective Safety Culture: A Leadership Approach
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The Psychology of Safety Handbook
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The Values-Based Safety Process: Improving Your Safety Culture with Behavior-Based Safety
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Leading with Safety
ASIN: 1566705649 |
Book Description
Written by world-renowned health and safety researcher E. Scott Geller, Working Safe: How to Help People Actively Care for Health and Safety, Second Edition presents science-based and practical approaches to improving attitudes and behavior for achieving an injury-free work environment. This book teaches proactive applications of behavior-based psychology for improving health and safety. Relevant theory and principles are clearly explained and practical step-by-step procedures are detailed. Dr. Geller's anecdotal and non-academic writing style makes the book fun and easy to read. This research-based text is completely updated and expanded from the 1996 edition. It includes three new chapters: one on behavioral safety analysis, another on intervening with supportive conversation, and the third on how to promote high performance teamwork. Thus, this second edition continues to provide the practical advice safety leaders rely on. Working Safe: How to Help People Actively Care for Health and Safety supplies the research and theory needed to customize effective behavior-based procedures and tools in your workplace. The information and examples provide health and safety professionals with behavioral science methods capable of enhancing safety awareness, reducing at-risk behavior, and facilitating ongoing participation in safety-related activities.
Customer Reviews:
Total Safety Culture: A Concept for High Performance.......2001-06-10
This is by far, the best book on behavioral safety I have ever read. Dr. Geller has a very laid back style of writing, which is very comfortable to read and easy to understand. He outlines many psychological theories in a very comprehensible manner, and reinforces ideas with models and anecdotes from his own experiences.
My interest in Total Safety Culture was its application towards unleasing latent resources in the union environment, essentially making safety a common ground for labor relations. This book is well worth the money, and a cover to cover read will likely make you want more.
Understanding workers performance on active care for safety.......2000-04-07
I liked the way the author explained the principles on behavior. With the book, I could understand more about the human feelings on prevent accidents. The book shows some examples to improve safety procedures at work and help us with adittional information on the evaluation for continuos increasing on actively caring behaviors.
Book Description
Who hasn't gone into a shop or workplace at some point and seen the sign `You don't have to be mad to work here, but it helps!'?
This over-used phrase becomes very real in the case of Beth Seager, an Admissions Manager in a busy British NHS hospital. Someone with very little authority but a huge amount of responsibility. She has to find beds for patients in a hospital that is claimed to work at 98% capacity - an impressive achievement that means the maximum time a bed is empty is less than 15 minutes. It's best not to mention the waiting times.
Unfortunately there are far more patients than beds and no money to bring more beds in. Someone has to decide whether a bed is taken by a patient who needs an extensive operation that will allow them to live a few more months, a breast cancer patient, or someone with two broken legs. Added to that, Beth is struggling against her caustic boss `Fearsome Fran' and her meddling assistant `Evil Eddy' who tries to undermine her and take her job.
Everything comes to a head when Fearsome Fran announces a new silver bullet plan to free up more beds. Beth knows that not only will it not work, but that she is effectively being demoted. But what can she do? She has 61 more patients than she has beds and a very short period to time to stamp her authority on Fran's new plan in order to stop it making things much worse.
Her luck changes when eligible bachelor Professor John Summers becomes her unlikely ally after becoming frustrated with the number of his operations that keep being cancelled. She also starts receiving some interesting advice over email from her brother-in-law in the US and slowly starts to believe that she can unravel the mess of the health service system and find the core problem and then the main constraint of her particular hospital.
We All Fall Down. Goldratt's Theory of Constraints for Healthcare Systems is a textbook written in the style of a witty, thriller novel. The reader is involved with Beth's challenges and dilemmas, and through her experiences, discover how Eli Goldratt's theories can be applied to the healthcare and service industries.
You don't have to be mad to work in the health services, you have to be caring, dedicated and resourceful as any errors can have fatal consequences. If you know someone from the health service, buy them this book so they can see the whole picture and what they can do improve the system. However, this book is also essential reading for anyone who has been frustrated by hospital delays or who works in other service industries such as teaching.
We All Fall Down is destined to revolutionise the service industry and not-for-profit sector in the same way that Eli Goldratt's book The Goal did for the manufacturing industry. Don't be left on the waiting list!
Customer Reviews:
Very good story - incredibly insightful.......2007-01-23
This book was a slow start, then I really started to come up to speed on the healthcare system, their challenges and issues and enter Harry, with the ideas on Theory of Constraints which Beth grasps very quickly and starts to put to use. It is very encouraging as she decides to take on this amazingly large task to hand, armed with just her new thinking and analyzing techniques. I really enjoyed the read. I was however very frustrated and disappointed at the endless number of punctuation, grammar, and other similar English language errors that the publishers had made. I will be sure to contact them to make them aware of it. Good read, and I highly recommend it.
We All Fall Down Stands Tall.......2006-11-13
Julie Wright's application of the Theory of Constraints to the healthcare system in the UK is relevant to anyone in the healthcare industry. The techniques used in the novel are so fundamental they transcend the model of financing and management of the system. In fact, you will have a better understanding of the system you are in if you read the book. I have always thought we physicians were a bottleneck in the system. Reading We All Fall Down confirms this. The novel is very entertaining, easy to read and makes some great points. I recommend it highly to anyone in healthcare management or leadership. It's not bad as a general read as well. Ed Millermaier, MD Chief Medical Officer, Ambulatory Care Division, Borgess Health, Kalamazoo, Michigan.
We all may fall, but this book stands tall!.......2006-07-08
Julie's book is very timely and instructive in how TOC can be applied to healthcare in particular, and the services industries in general. The book is engaging and powerful and also breaks new ground (such as expanding on Dr. Goldratt's 6 layers of resistance; and the real-world, relevant examples of use are especially good). In addition to the strong treatment of some of the key TOC Thinking Process tools, the book is a how-to for change management as well. I have read "We All Fall Down" 3 times, and each time have gained new insights into the applications.
Not good enough.......2006-06-16
I was quite disappointed with this book. I've heard that the results in the British Health System after implementing TOC are quite outstanding. If it's true, this book doesn't reflect it.
First of all, written as a novel, the backround story is not good. Two brothers are in a great fight and won't talk to each other because one of them is a TOC follower. Come on! I'm sure the authors's could've found a better backround story.
The description of how the NHS works is poor. The Health System is different from the one in my country, so I found it very hard to try to figure out how the NHS works, the different departments, the interactions, etc.
From the TOC point of view, good for someone just starting with TOC, but too light for someone who has read any other book.
To explain the concept of a system constraint, the book uses the same type of analogy used in Goldratt's "The Goal" (the boy scout trip), but the example and the explanation is not good.
The clouds built to find these problems conclude that the core problem of the NHS is the lack of communication between the different levels. I was expecting a more detailed analysis from the operations point of view.
In the last chapter a year has passed, and there is a summary of everything I would have expected the book to explain throughout the book, all in one chapter, with insufficient detail.
This book is good if you are involved in the NHS, and therefore know its problems, and if you know nothing about TOC.
If you want to learn about TOC Thinking Processes, I recommend Dettmer's "Goldratt's Theory of Constraints" with the main concepts, and "Management Dilemmas" (Shragenheim) with many interesting practical examples. Also "It's not luck".
If you want to learn TOC Operations, "Manufacturing at Warp Speed" (Dettmer & Shragenheim).
Project Management: Project Management in the fast lane (Newbold).
Unique and very highly recommended reading.......2006-05-08
We All Fall Down: Goldratt's Theory Of Constraints For Healthcare Systems, delightfully co-authored by Julie Wright and Russ King is an entertaining and thought-provoking novel in which co-authors Julie Wright and Russ King explore the intricate world of TOC and its effective use when applied to health care and service industries. Engagingly whisking its readers through Beth Segar's every-day digressively tedious life in combat with coworkers and happiness, We All Fall Down depicts the amusing tale of her introduction of Theory of Constraints in the workplace and its immediate effectiveness. We All Fall Down is unique and very highly recommended reading.
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The Effective Health Care Supervisor, 5th Edition
Charles McConnell
Manufacturer: Jones and Bartlett Publishers, Inc.
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Binding: Paperback
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Healthcare Finance: An Introduction To Accounting And Financial Management
ASIN: 0763724971 |
Book Description
The fifth edition is packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that you face daily as a health care supervisor.
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The Health Care Manager's Human Resources Handbook
Charles R. McConnell
Manufacturer: Management Concepts Inc
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Statistical Reasoning for Everyday Life (2nd Edition)
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Health Care Management: Organization Design and Behavior
ASIN: 0763725978 |
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This unique book about HR management is written for health care department managers who must relate to and work with their HR departments and must manage their personnel.
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of Foxes and Hen Houses: Licensing and the Health Professions
Stanley J. Gross
Manufacturer: Quorum Books
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ASIN: 0899300596 |
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Ensuring Fairness in Health Care Coverage: An Employer's Guide to Making Good Decisions on Tough Issues
Matthew K. Wynia , and
Abraham P. Schwab
Manufacturer: AMACOM/American Management Association
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Binding: Hardcover
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ASIN: 0814473849 |
Book Description
Based on a study by the Ethical Force Program, led by the Institute for Ethics at the American Medical Association, Ensuring Fairness in Health Care Coverage helps employers make difficult decisions about the fairness -- and perceived fairness -- of the health benefits they provide to employees.
This groundbreaking book tackles complex questions such as: whether employees with higher salaries should pay more for the same coverage than those earning less * whether it's fair to charge employees who smoke or who are overweight more for their health insurance plans * whether employers should pay for domestic partner benefits * whether they should pay less for mental health care than for physical ailments * and more.
Readers will find real-life scenarios, along with concrete steps for handling what are often tough and sensitive issues. They will also discover a proactive approach to safeguard against employee resentment, legal appeals, and adverse publicity.
Product Description
With contributions by authors from a diversity of current health care settings, this is the first textbook to focus on the practice of human resource management within a health care organization. Light on complex theoretical language, this relevant, accessible text provides a hands-on approach to studying human resources in various health care systems such as hospitals, integrated health care systems, managed care settings, private practices, and public health clinics. The chapters cover a broad spectrum of subjects including: human resource design (e.g., the role of the human resource system in support of organizational functions) human resource practice (e.g., legal and organizational human resource issues including labor law and related issues including discrimination, harassment, wage and hour agreements, and ADA compliance; hiring, termination, performance evaluation, and staff training) human resources management (e.g., workforce planning and maintenance, staff support and education, compensation management, role in collective bargaining, budgetary involvements, and organizational continuous improvement initiatives) The book can be used as a stand-alone textbook in undergraduate or graduate level courses on human resources. With its practice-oriented approach, it is also a valuable resource for current health care organizations.
Books:
- Human Side of Organizations, The (9th Edition)
- International Dimensions of Organizational Behavior
- Interviewing: Art and Skill
- Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't
- Labor Relations in the Public Sector, Third Edition (Public Administration and Public Policy)
- Leading and Managing in Nursing
- Leading Geeks: How to Manage and Lead the People Who Deliver Technology
- Managing Cultural Differences, Sixth Edition: Global Leadership Strategies for the 21st Century (Managing Cultural Differences)
- Managing Transitions: Making the Most of Change
- Me to We: Finding Meaning in a Material World
Books Index
Books Home
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The Financial Management of Hospitals and Healthcare Organizations
