Book Description
The new grand theory of leadership by Ram Charan . . . The breakthrough book that links know-how—the skills of people who know what they are doing— with the personal and psychological traits of the successful leader.
How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business—the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before.
For well over four decades, Ram Charan has been learning in the most visceral way the underlying reasons why leaders succeed and fail. As one of the most influential advisers to top management teams of leading companies around the world, he has had a front-row seat to observe the cause and effect of leadership practices and behaviors.
Ram Charan’s insight into the real content of leadership provides you with the eight fundamental skills needed for success in the twenty-first century:
• Positioning (and, when necessary, repositioning) your business by zeroing in on the central idea that meets customer needs and makes money
• Connecting the dots by pinpointing patterns of external change ahead of others
• Shaping the way people work together by leading the social system of your business
• Judging people by getting to the truth of a person
• Molding high-energy, high-powered, high-ego people into a working team of leaders in which they equal more than the sum of their parts
• Knowing the destination where you want to take your business by developing goals that balance what the business can become with what it can realistically achieve
• Setting laser-sharp priorities that become the road map for meeting your goals
• Dealing creatively and positively with societal pressures that go beyond the economic value creation activities of your business
Know-How is the missing link of leadership. By showing how the eight know-hows link to, interact with, and reinforce personal and psychological traits, Ram Charan provides a holistic and innovative portrait of successful leaders of the twenty-first century.
Customer Reviews:
Some Good Insights.......2007-09-05
This book has some strong insights into identifying the skill set of performers and non-performers. It is also in some ways though too concise in terms of what Charan identifies.
For instance where he defines Tenacity - the drive to search, persist and follow through, but not too long.
I think Tenacity in leadership is terribly important and not something that has a point of stoppage.
I recently read Bob Prosen's "Kiss Theory Good Bye" and found its identification in terms of Crippling Habits that leaders/companies must overcome to be another inspiring book on how leaders and managers can truly empower long-term change in accountability and in terms of a company's bottom line.
Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company
Eight priorities for success as a CEO.......2007-08-30
Forty-five years of observing businesses and business leaders as a trusted business-advisor lead Ram Charan to conclude that eight areas of know-how are essential to success: Positioning the Business; Pinpointing External Change; Leading the Social System of your Business; Judging People; Molding a Team; Developing goals; Setting Laser-sharp Priorities; Dealing with Societal Pressures. Using relatable examples Charan explains what he means by these areas of know-how and then ends each chapter's discussion with some guidance on how to gather this know-how.
An easy read that may leave you thinking, "He speaks common sense."
This book is recommended for business leaders who want to consider if they are giving the right priorities to their time and energies. Dennis DeWilde, Author of The Performance Connection
Common sense leadership advice.......2007-08-28
This book covers eight leadership principles in a generic way. The author uses the trick of using success cases that sustains his ideas, but neglects the countless other cases that do not fit his theory. Anyhow, it's an easy and worth read.
Use this to clarify thinking.......2007-08-26
The essence of the book is in the way the thoughts are organized and clarified - and the confirmation that many of our thoughts about running a company and who should be in the company are not just intuition.
It is good value for money and provides a good checklist. I think the first chapter sums it sum nicely; the financial essence of running a profitable company are the same, whether a shoe-shop, a pizza place or a consulting company. What makes the difference is the deep know how needed to succeed in the marketplace - and his value is in giving a framework around which a reader can do substantial self-assessment and put in place a good plan for self improvement.
I also think this is really a good read before making critical hires in particular - it allows one to step back a bit from the hurried pace of today's hiring and take a deep look at what is really needed.
If this book can also help prevent entrepreneurs going off into areas where they lack know-how, this alone would be a great outcome.
Good and Specific Ideas.......2007-08-24
"Know-How" provides a number of credible and helpful ideas on building and sustaining a successful organization. I particularly liked his brief comments on why G.M.'s year 2000 onwards push to regain market had failed, and would greatly have valued more material on strategic thinking. The bad news is, like many books, "Know-How" runs out of gas in its latter half - too many vague aspects relying very heavily on difficult-to-evaluate judgement.
Ram begins by asserting that personal attributes (eg. raw intelligence, commanding presence and great communication skills) are just one small slice of the leadership pie, and that their value is greatly diminished without know-how. ("Know-How" also points out that even management genius Jack Welch originally overemphasized personal attributes.) Some key know-how strengths include the ability to creatively and positively respond to societal pressures with significant impact (eg. global warming, fuel economy), and setting laser-sharp priorities aligning resources and actions to accomplish the goals.
Important personal traits include ambition (with integrity and knowledge regarding where to move), drive and tenacity (stick to the plan, but also realize when it is not working), self-confidence (not driven by a desire to be liked and thereby tolerate non-performers), psychological openness, and an appetite for learning.
Positioning is the central idea of one's business, and most will require at change within each decade. Declining revenues/market share are warning signs. Basic positioning question is "Why is what we offer better than the other options available?" Another is "Where can we win?"
New technology often creates a need to reposition - eg. Google's impact on newspaper advertising. This need may be obscured by conflicting signals - eg. a rise in one region's sales. Another example is Blockbuster vs. Internet movie downloads, or IPod vs. music stores. Down the road thinking is essential in these situations, taking competitors' likely actions into account. The political process now has greater impact than ever before, representing another key area for review - eg. societal positions on global warming, fuel economy.
Immelt of G.E. uses "Dream sessions" to assess trends. Invites customer CEOs (and 1-2 associates) in for a 1-2 day session to hear what the participants visualize for up to ten years. External trends, root causes, views from their customers and regulators are considered. Immelt is also likely to ask those CEOs where they think G.E. should put its R&D priorities.
Promoting cooperation among top leaders is another important concern for a CEO. A new CEO observed that Sherwin-Williams' division presentations degenerated into 7-hour general discussions constantly interrupted by questions from other heads. He decided to limit the presentations to one hour, without interruption, and require the audience to submit three questions - of which he would choose the best. Finally, he asked the division heads whether the meeting had benefited them. Considerable improvement resulted.
Ram suggests multiple people participate in the evaluation of leaders. The intent is more probing, balanced judgement. (However, my experience in an organization needing substantial transformation is that the prior culture's leaders are not likely to focus on the right strengths - eg. overvalue "teamwork" vs. results.)
Hiring criteria for new people should focus on 3-4 top issues; using a broad checklist results in selecting so-so performers with broader experience than most. At least some of the new leaders should come from areas expecting new growth - eg. Brazil, China, India (for an international organization), store managers for Home Depot.
As for the G.M. vignette, when Wagoner took over in 2000 its N.A. market share had been slipping for years, particularly due to Toyota and Honda. Cash generation and margins were shrinking and factories were far below capacity. Wagoner decided to regain market share (probably the politically most popular choice, though my review of others is that it is rarely accomplished), and focused on rebates to accomplish this. Market share did go up, but cash and margins fell; its bonds were downgraded to junk status. Reality was that Toyota and Honda have major competitive advantages - shorter cycle times for new models, and fewer models requiring redesign investment. Also, neither were saddled with G.M.'s health care costs, and the operational excellence added an additional boost to margins. Ram suggests that G.M. should instead have killed off unsustainable product lines - eg. Hummer, Saab, and focused on improving results of those remaining.
Book Description
The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country
In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential.
Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. He'll tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness."
If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.
Customer Reviews:
Great Book.......2007-10-07
Frank Luntz does a great job of driving across that it's not what you say, it's what people hear. Although the book had a lot of political references, the lessons to effective language can be applied to any walk of life.
Luntz's "1984".......2007-09-30
If you want to know how you are being manipulated, Frank Luntz will tell you how he does it in his candid book.
Clear. Concise. Comprehensive........2007-09-28
Dr. Luntz illustrates his 10 Rules of Effective Language in the subtitle of his book Words that Work: It's Not What You Say, It's What People Hear. His 10-rule, 10-word system proves the power of language.
Disturbingly accurate examples show the impact and importance of language. What gets wired in us and why? What moves us emotionally? What makes us spend? What connects us? Words are ripples.
Lutz reveals how we get so caught up in words that we fail to communicate. Consider leaders who speak in alphabet soup and spoil our language and understanding.
Like fine embroidery, words follow design; and design is seen differently by everyone with eyes.
Using case studies as examples, Luntz makes points about how passage of time affects words, how disordered words can cause dissension and how new words shade new meanings.
Most of all, he states, what we say is who we are. He's right. Think about it.
Rebecca Jacoby, copywriter
www.afewchosenwords.com
www.beckyjacoby.com
Brevity as an Effective Communication Skill (would that it were!).......2007-09-10
Mr. Luntz sites brevity as an effective communication skill, yet he goes on and on and on with his examples and repeats himself throughout the book.
He uses the book as a vehicle to promote his Republican platforms, which is boring and annoying.
He is a little impressed with himself and is not afraid to share that with the reader. An especially distasteful example of this is his self-serving introduction about performing for Democrats and celebrities at Ariana Huffington's home.
He tries to imitate Steven Levitt's style of writing but he's just not that interesting or cool.
WORDS THAT WORK.......2007-09-08
"Words That Work: It's Not What You Say, It's What People Hear" by Frank Luntz is a modern day "how to win friends and influence people" for the 21st century. "Words That Work" is a good book but the best part is the '10 Rules of Effective Language' in the first few chapters, which is basically the whole point of the book.
You may not want to read the other chapters because the book does surprisingly focus also on how businesses can use words. You can pretty much ignore the Publisher's Weekly criticism that this book is partisan. Luntz sights good and bad examples of communication from both Democrats and Republicans. His first anecdote deals with giving a seminar at Arriana Huffington's home for the Hollywood Elite!
People who don't care about politics or business will probably get bored with this book. But if you only get half-way through the book you will be convinced that "It's Not What You Say, It's What People Hear".
"MoveOn.Org" Democrats who try to smear the lessons Frank Luntz gives in this book may do so at your own peril.
Book Description
NLP skills are proving invaluable for personal development and professional excellence in counselling, education, and business.
Customer Reviews:
Not very good actually .......2007-06-11
The book presents a few ideas and techniques from the field of psychology (ie critical thinking) but , because its an introduction, does not go into any real depth. It leave the reader feeling a bit cheated really. Anyone who's really serious can get more knowledge by picking up a few college level text books in psychology and skip this introduction.
The best NLP Introduction .......2007-05-24
I consider myself a dabbler in NLP and have read several books on the topic. Perhaps, "attempted to read" might be a more accurate depiction. I found the works by Bandler and Grinder and the Andreas's very difficult to get through. At the other end of the spectrum, there are other works on NLP or NLP-related techniques that are quite readable but seem geared towards those lacking all self-esteem. This book by O'Connor and Seymour is an easy-to-read, logical, and objective overview of NLP without the claims of life-altering benefits.
For those interested in using NLP to improve communication skills and learn more about how our minds work, this book is the place to start.
Magnificent.......2005-12-29
Informative, Logically sequenced book. I loved it. I wished if it has more illustrations, styling design, and format. It would have made it even more appealling.
Outstanding.......2005-09-05
I very much wanted to get into this little known science of NLP, brainchild of Richard Bandler and John Grinder, for some time. After careful examination of similar books I chose this one after reading some of the page excerpts.
Boy am I glad I did!! This book lays a framework and gives the fundamentals to this awesome science, and does so with such grace and ease that it is mesmerising. It simply and eloquently explains how you can use your brain to it's fullest potential and how to use your senses to design ways to get what you've always wanted.
NLP - Neuro Linguistic Programming (don't be turned off by the fancy title) is simply a way of life to help you succeed. It is the language used by winners - the science and art of NLP was invented by studying what successful people do differently to everyone else; how their mindsets allowed them to succeed where others fail.
It's little wonder that this book has got 5 stars from practically everyone who has bought it. It changed my life, and if you are looking for ways to get where you want to be in life then go for it.
Great intro.......2005-09-01
This book takes you right to the core without success stories and other stuffings. Info-packed as it is, it brings you into NLP quick and effortless, describing the concepts in a clear and consistent manner. Recommended reading for all NLP starters.
Average customer rating:
- Great Book
- A go-to book on coaching.
- What everyone needs to know
- the best coaching book
- Your Gate way to Coaching profession
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Co-Active Coaching, 2nd Edition: New Skills for Coaching People Toward Success in Work and, Life
Laura Whitworth ,
Karen Kimsey-House ,
Henry Kimsey-House , and
Phillip Sandahl
Manufacturer: Davies-Black Publishing
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Similar Items:
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Taming Your Gremlin (Revised Edition): A Surprisingly Simple Method for Getting Out of Your Own Way
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Coaching : Evoking Excellence in Others
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Changing for Good: A Revolutionary Six-Stage Program for Overcoming Bad Habits and Moving Your Life Positively Forward
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Getting Started in Personal and Executive Coaching: How to Create a Thriving Coaching Practice (Getting Started in)
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Coaching for Performance, Third Edition (People Skills for Professionals)
ASIN: 0891061983 |
Book Description
A newly revised edition of the book that helped define the coaching profession, Co-Active Coaching captures the essence of what it takes to design and maintain successful, collaborative, and empowering coaching relationships. The authors describe in detail their flexible and adaptive model-placing the client's agenda at the heart of the coaching partnership, define the skills required for success, provide dozens of sample coaching conversations, and a power-packed Coach's Toolkit of over 35 exercises, questionnaires, checklists, and forms to make these proven principles and techniques eminently practical and immediately actionable.
Customer Reviews:
Great Book.......2007-09-16
This was a gift for my boss and he LOVED it! It arrived very soon after ordering. Thanks for everything.
A go-to book on coaching........2007-08-28
This is one of the few go-to books for coaches, or those who want to become coaches. Very, very helpful. Lots of ideas, tips, etc. The CD that comes with the book is worth the price alone!
Buy this book and read it! One of my favs on the topic of coaching!
What everyone needs to know.......2007-08-05
This book opened great ways to honor myself and others. It is well written and expanded my idea about coaching.
the best coaching book.......2007-06-29
This book is the best and most comprehensive coaching book I have on my shelfs.
Co-active coaching is what my profession is about and I've found so many answers to my questions about how-to and what-is-next .
Captures the wisdom of co-active coaching and it's a must read if you want to tap into the real power of coaching.
Your Gate way to Coaching profession.......2007-05-28
It's an amazing book that groups theories and practice for a profession that needs alot of practice. It's a necessity for all new professionals in the field.
Average customer rating:
- Life's a Stage...
- BORING
- Impressive!
- Interesting book
- Great!
|
How to Win Friends & Influence People
Dale Carnegie
Manufacturer: Pocket
ProductGroup: Book
Binding: Mass Market Paperback
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How to Stop Worrying and Start Living
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The Magic of Thinking Big
ASIN: 0671723650 |
Amazon.com
This grandfather of all people-skills books was first published in 1937. It was an overnight hit, eventually selling 15 million copies. How to Win Friends and Influence People is just as useful today as it was when it was first published, because Dale Carnegie had an understanding of human nature that will never be outdated. Financial success, Carnegie believed, is due 15 percent to professional knowledge and 85 percent to "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." He teaches these skills through underlying principles of dealing with people so that they feel important and appreciated. He also emphasizes fundamental techniques for handling people without making them feel manipulated. Carnegie says you can make someone want to do what you want them to by seeing the situation from the other person's point of view and "arousing in the other person an eager want." You learn how to make people like you, win people over to your way of thinking, and change people without causing offense or arousing resentment. For instance, "let the other person feel that the idea is his or hers," and "talk about your own mistakes before criticizing the other person." Carnegie illustrates his points with anecdotes of historical figures, leaders of the business world, and everyday folks. --Joan Price
Book Description
You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you!
For over 50 years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder of success in their business and personal lives.
Now this phenomenal book has been revised and updated to help readers achieve their maximum potential in the complex and competitive 90s!
Learn:
-
The six ways to make people like you
- The twelve ways to win people to your way of thinking
- The nine ways to change people without arousing resentment
and much, much more!
Customer Reviews:
Life's a Stage..........2007-09-30
Wow..."A Reader" seems extraordinarily bitter...
Every day you go to work, you are on a "stage"...as in "It's show time, folks!" The working world is highly competitive, and a necessary tool to all but guarantee your success is deception. This book/author teaches the art of deception. Whether or not the reader chooses to use this information to his/her advantage is a matter of personal choice.
This book has a purpose, and successfully presents that purpose, hence the four-stars...
BORING.......2007-09-18
...I put the book down after 3 chapters, and haven't picked it back up since. Go with "7 Habits..." by Covey and/or "The Four Agreements" (Author skips my mind)
Impressive!.......2007-09-09
I finally can win many friends and influence people! Another bestseller that I recommend - How to be a Super Hot Woman: 339 Tips to Make Every Man Fall in Love with You and Every Woman Envy You
Interesting book.......2007-09-09
We dont realize that many people want the same things that we do.I purchased this book to become more social. I have learned more than I expected.
Great!.......2007-09-09
Timeless advice and a charismatic delivery make this book enjoyable and likely to be acted on and revisited throughout your life. It will open your eyes wider, and give affirmation to mankind. Some reviews are all rah-rah, but I find the book is at times gleefully manipulative and uses only the best examples of its principles in action -- there's no guarantee you will make that sale, or that person will become your friend -- but it is worthwhile information and certainly is inspiring. It's definitely worth the price, and if you order through Amazon, it was a five star shipment for me.
Average customer rating:
- Great book....
- Great for Personal & Professional Communication Skills
- People Skills:How to AsertYourself. Listen to Others, and Resolve Conflicks
- Wonderful Book
- Useful insights, practical exercises.
|
People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Robert Bolton
Manufacturer: Touchstone
ProductGroup: Book
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Messages: The Communication Skills Book
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Listening: The Forgotten Skill: A Self-Teaching Guide (Wiley Self-Teaching Guides)
ASIN: 067162248X |
Book Description
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....
People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skills will show you
* How to get your needs met using simple assertion techniques
* How body language often speaks louder than words
* How to use silence as a valuable communication tool
* How to de-escalate family disputes, lovers' quarrels, and other heated arguments
Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Customer Reviews:
Great book...........2007-07-29
This is a great book with useful techniques that you can learn to become a better communicator. I read this a couple of years ago, and started implementing the tips, and I swear people responded to me better.
However, I only gave this book 4 stars because, due to the many subjects it covers, it doesn't cover all the subjects as thoroughly. But it is a very useful book on communication, and a great book to jumpstart your way to becoming a better communicator.
Other books I recommend: Everyday Negotiations (great book!), The Assertiveness Workbook, Fight Your Fear and Win, etc.
Great for Personal & Professional Communication Skills.......2007-05-18
This communication skills handbook is a good one to add to your library. Sometimes people need to be refreshed on old skills, especially if one does not attend any type of annual conferences or seminars to rejuvenate and motivate one's performance. Noted content topics include: (1)Skills for Bridging the Interpersonal Gap (2)Barriers to Communication (3)Listening Skills (4)Reflective Listening (5)Reflective Responses (6)Reading Body Language (7)Assertive Skills (8)Conflict Management Skills and (9)Collaborative Problem Solving.
People skills are necessary for all areas of life (familial, workplace, social, and religious). This is a great book for Managers to invest in and provide copies to Administrative Professionals, etc. in the organization. Teachers this is a great book to have on your shelf of books to share with the eager and hungry readers. Also a great gift for teens or college bound students.
People Skills:How to AsertYourself. Listen to Others, and Resolve Conflicks.......2007-02-08
This is an very detailed people skills guide on how to be sucessful in today's complex world. I found it a very high caliber read about communication.
Wonderful Book.......2007-01-02
This is a wonderful book by Robert Bolton on people skills focusing on effective communication particularly listening skills, assertion techniques, effective conflict resolution and collaborative problem solving techniques.
The book is very useful and practical. A good manager achieves results through people hence it is critical for managers to acquire interpersonal skills and effective communication is an important vehicle for achieving this. Some people, due to their cultural and religious backgrounds, fail to be effective managers due to lack of assertiveness. This book provides the techniques to help readers achieve this.
Conflict is inevitable in organisations due to various reasons. Team leaders need to learn the techniques of effectively handling conflict so that the effectiveness of an organisation is optimal. The author explains how collaborative problem solving results in optimal outcomes.
The author also discusses the various barriers to effective communication and suggests practical ways to overcome the barriers.
One common problem that I have observed in my organisation and in myself is that we are often not good listeners. We often fail to get to understand what the other party is really saying and thus lose opportunities for resolving problems. The author methodically explains effective ways to enhance our listening skills and thus help build good interpersonal relationships and hence more productive and motivated people.
The book is valuable and practical and readers should benefit immensely from studying it.
Useful insights, practical exercises........2006-08-06
Written in 1979, People Skills is a classic in the field of communication skills. Like many people, I decided to read this book after it turned up on a must-read list for consultants and business people. The book offers a useful and practical guide to someone looking to improve their effectiveness in interpersonal situations. It is broken down into Listening Skills, Assertion Skills, and Conflict Management Skills.
The problem that this book has is shared by many books of its kind. There are several really good points and ideas which need to be padded out into a longer form. People Skills was quite a bit longer than it needed to be, and this detracted from its overall strength.
I found it an interesting compliment to Getting To Yes (Fisher & Ury), which is still my favorite book on conflict resolution and negotiation. Many of the same points are covered, but from a different point of view.
Book Description
A new edition of the book that took the art of coaching to new heights, this is the definitive guide to mastering the skills needed to help people unlock their potential and maximize their performance.
Customer Reviews:
Foundations of Business Coaching.......2007-02-12
This book is an excellent expose of one of the primary sources, and the development of principles and techniques of business coaching from that starting point. He refers frequently to the work of Tim Gallwey and his inner game books. I was familiar with Gallwey's work, and appreciated the excellent organization, content and style of the book.
I found the book also to be of significant value to anyone who wishes to contribute to other people's success, be it in family, social, or other relationships. Parents should find the content valuable in moving from the control stage of parenting to the empowering stage of parenting.
Valuable coaching classic.......2007-01-10
Whitmore has provided a very good secular overview and guide to coaching in Coaching for Performance (I am a Christian coach). It is easy to read and gives lots of examples of using coaching technique in everyday life and work. It appeals to me as a classic as Whitmore came in at the early days of coaching and writes with clarity and enthusiasm. In this edition outlines its development. I purchased this book as it was often quoted in the Life Caoching couse I studied as part of a theology degree.
As someone with a sporting background I find his many references to sports coaching quite natural, however I can see this as an irritation to anyone who has never experienced coaching in the sporting arena. These references however do add to the readers' understanding of coaching technique and practice. I would recommend this book to anyone new to coaching, but would suggest further study and supervised practice if you want to do more than simply use a few coaching techniques in your worlplace and everyday life.
Good all round resource.......2007-01-10
I found this book very good as it gives a good general background to coaching as well as an introduction to coaching in the corporate environment. There were some parts that I did not agree with as I felt they contradicted the basic coaching principle of always working in clients agenda, but, that said, it is a good overall resource.
Really Excellent Book for Coaching Introduction.......2006-11-07
If you are new to the coaching topic, this book helps give you a general understanding to coaching using the GROW model. Very helpful!
great original book on coaching - still work a read!.......2006-03-18
This book was outstanding when it first came out - and it has truly stood the test of time. Sir John provides a welcome breath of reach air from the often all too frequent US-based and over-hyped coaching genre. Along with Thomas Lenard, Sir John Whitmore is one of the real pioneers of life coaching and workplace coaching. A great book.
Book Description
Parents, this book offers direct, sense-making, step-by-step exercises that parents can do with their children to increase their social skills and awareness. Based on the highly successful social skills training groups that have been directed by Cathi Cohen for many years, Raise Your Child's Social I.Q. provides parents with the structure to work on skills at home--how to join a group, how to choose friends, how to notice what people around you are feeling, how to handle angry feelings and much, much more.
Customer Reviews:
Not a bad book but not the best.......2007-07-16
Not as good as "How To Talk So Kids Will Listen and Listen So Kids Will Talk"
Mother of one........2006-10-26
I have been reading this book one chapter per week and talking with my five year old son about the suggestions given. We laugh and make it a fun role playing time. The subject matter is wonderfully on the money and the suggestions for talking or explaining to your child are very enlighting and helpful. A good buy and a really helpful book.
Not that helpful.......2005-10-20
It just didn't click with the challanges that we are trying to address.
Parent in California review.......2000-08-09
Ms. Cohen's book fills a niche- there aren't many clearly written books available that include experiential exercises for parents struggling with this difficult issue. Raise Your Child's Social IQ provides parents with practical tools and provides a means for them to partner with their children. Thank you!
Grandparent of eight grandchildren.......2000-08-05
As a Grandparent of eight grandchildren, I have read Cathi Cohen's book with great interest and have recommended it to the parents of our grandchildren. It is a simple building block approach to acquiring social skills and self confidence in children who are struggling to be accepted and do not know why they they are meeting with failure. It is extremely beneficial to the parents who may be challenged in trying to help their youngsters meet with success. I only wish I had it available when I needed it.
Average customer rating:
- not helpful
- Good, but basic
- A must for all
- AN ESSENTIAL LISTEN !
|
The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
The Dale Carnegie Organization
Manufacturer: Nightingale-Conant
ProductGroup: Book
Binding: Audio CD
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Similar Items:
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The Dale Carnegie Leadership Mastery Course: How To Challenge Yourself and Others To Greatness
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How to Win Friends & Influence People
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Make Yourself Unforgettable: The Dale Carnegie Class-Act System
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The Best Kept Secrets of Great Communicators: Nine Secret Weapons to Shine Socially, Uncover Opportunities, and Be Perceived as Smarter, Sharper, and Savvier
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How to Stop Worrying and Start Living
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RESPeRATE Blood Pressure Lowering Device
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Airborne Effervescent Health Formula, Original Orange, 10 Tablets (Pack of 3)
ASIN: 0743539850 |
Book Description
Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most of us are either too passive or too aggressive in our business life, and we end up never getting the support, recognition, or respect that we desire.
The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful career.
The 5 Essential People Skills will help you be the most positively assertive, prosperous and inspired professional you can be. You will learn to:
• Relate to the seven major personality types
• Live up to your fullest potential while achieving personal success
• Create a cutting-edge business environment that delivers innovation and results
• Use Carnegie's powerhouse Five-Part template for articulate communications that grow business
• Resolve any conflict or misunderstanding by applying a handful of proven principles
Once you know and can employ these powerful skills, you will be well on your way to a new level of professional and personal achievement. You will see a transformation once you put these five essential skills to work for you.
Customer Reviews:
not helpful.......2007-05-30
I know a lot of self help materials basically talk about common sense that we already know. But at least most of them serve as a reminder and a lot of good ones lead you into further examining it and once in a while you come up with an "Ah Ha". However, this book seems to limit itself to certain situations. It doesn't give enough examples and the "skills" it mentioned sometimes just don't make sense.
Good, but basic.......2007-05-07
The ideas are good for all. The format is overly repetitive and some of the examples seem a little simplistic.
A must for all.......2007-01-04
This was a very helpful audio CD that enabled me to easily use its content to my advantage in many different situations both in work and home life.
AN ESSENTIAL LISTEN !.......2006-03-12
This six cd set is a real bargain at the Amazon price, it sells for three times as much elsewhere. It is a programme that must be listened to many times to get the maximum benefit, but is well worth it. I recommend it to anyone who wants to improve their communication skills, which is really everyone on planet Earth. It is a must have programme.
Book Description
Single is . . .
. . . not a condition to be cured . . . it's just as natural as being part of a couple. Its wisdom is contagious. Its message is powerful.
. . . a sometimes funny, sometimes touching, and always uplifting collection of true-life experiences and practical wisdom that helps readers celebrate their single status.
. . . a one-of-a-kind self-help book that speaks a universal language to single women everywhere.
Single is about upholding the most enduring relationship of all: the one we have with
Customer Reviews:
A Must Read for Lost, Lonely Singles..........2007-09-24
I never write reviews on books unless they really moved me, and this one certainly did that. I did not want to put it down! So comforting and a real amazing read if you have just gotten out of a relationship or have been on you own for awhile. This book really puts things in perspective and makes you view your life in a whole different way. I couldn't help but feel like the author was like my mother or older sister of some sort giving me advice to really loving and appreciating the life that I have right in front of me. I have recommended it to all of my single girlfriends as abook of wisdom and guidance through all the hard times we have endured. I personally have had a hard time getting over the stigma of being single, thinking I will never be loved and if I am alone then I am nobody. Its hard to really look at the brighter side of things when all you see is happy couples hand-holding every where you look, but there are other amazing joys in life as well that you can do when you are forced to be alone.
I really, really loved this book. I cannot recommend it enough!
A Must Have For Every Single Struggling.......2007-09-12
I don't write reviews, but I have to write a review for this book. This book was awesome. I found myself single and alone for the first time in 9 years. I was scared, hopeless, and at a complete loss. This book really helped me get my thoughts in order. It helped me overcome the fear of being single. I truly am finding ways to love life, but more importantly love myself. I highly recommend this book. In fact, I am buying a copy for one of my friends that is the most negative person I know. I am hoping it will help her like it helped me.
Pearls of Wisdom.......2007-08-01
Recently single, for the first time, I bought this book looking for something a little uplifting and encouraging; and that's what it is. There's lots of quotes to inspire, and "Try this" suggestion areas to keep you busy and on your way. Definately a must for people looking for a quick and productive read!
Loved this book!!.......2007-01-11
I loved this book. I couldn't put it down. Not only is it a heartwarming, motivational tool, but it is also an easy read. I couldn't put it down. It made me laugh and smile and be thankful for the single experience.
Friendly, Informative and Not Preachy!!!.......2005-07-07
This book is like listening to a wise, loving friend. It isn't preachy and Judy Ford is in touch with several generations, and both genders. I would compare her book to a big box of chocolates with a lot of variety! (I bet she'd like that!)
There were times when I found the book a bit silly, though. Some of the suggestions are a bit much, for me. However, I took it as a hint to "think out of the box."
Ford's neatly arranged "Try This" sections at the end of each chapter make referencing the book easy. Overall, I found the tone of this text hopeful and romantic.
Books:
- Labor Relations in the Public Sector, Third Edition (Public Administration and Public Policy)
- Leading and Managing in Nursing
- Leading Geeks: How to Manage and Lead the People Who Deliver Technology
- Managing Cultural Differences, Sixth Edition: Global Leadership Strategies for the 21st Century (Managing Cultural Differences)
- Managing Transitions: Making the Most of Change
- Me to We: Finding Meaning in a Material World
- Motor Control Electronics Handbook
- Off the Books: The Underground Economy of the Urban Poor
- On Call In Hell: A Doctor's Iraq War Story
- Organization Theory and Design
Books Index
Books Home
Recommended Books
- When the News Went Live: Dallas 1963
- The Horse Whisperer
- Neurospora: Contributions of a Model Organism
- Pub Scene
- Still Sheisty, Part 2
- The Last Remaining Seats: Movie Palaces in Tinseltown
- The Marijuana Food Handbook: A Guide for the Sensuous Connoisseur
- Deleuze and Space
- Romanesque Art
- The Chinese Bell Murders: A Judge Dee Detective Story
What Got You Here Won't Get You There: How Successful People Become Even More Successful
Execution: The Discipline of Getting Things Done
Made to Stick: Why Some Ideas Survive and Others Die
The SPEED of Trust: The One Thing that Changes Everything
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
The Substance of Successful Leaders
