Book Description
Get the business casebook that scores on all levels! THE BUSINESS OF SPORTS: CASES AND TEXT ON STRATEGY AND MANAGEMENT shows you how off-the-field business interests change the dynamics of play. Cases include: cases on major league soccer, the Boston Red Sox's Fenway Park, the pros and cons of hiring a sports agent, Magic Johnson's endorsement deals and the Women's NBA. And after every case is a discussion section, so you'll know you're learning what you need to know for the test.
Customer Reviews:
Essential Reading for Aspiring Sports Executives.......2005-06-27
Dr. Foster's book is required reading for anyone interested in working in a front office of a major sports franchise. Foster provides context, cases, analysis, and methods for addressing the problems and opportunities that confront decision makers in front offices.
Not only is the book exceptionally informative, providing excellent examples and explanations, it's also a fascinating read that can provide a different perspective on how decisions are made (and should be made) in sports. It's rare to have a textbook that's this much fun to read; rarer still that it's actually insightful, valuable, and applicable to the real world.
This isn't just a great textbook -- it's a great book period.
Amazon.com
Top performers in sports and the performing arts never outgrow their need for coaching, say authors Ron Zemke and Kristin Anderson, so why should your front-line employees be any different? On the contrary, they insist, workers also need ongoing encouragement and assistance in order to upgrade their customer-service skills, maintain their daily motivation, and enhance their ability to react when new problems arise. Coaching Knock Your Socks Off Service, the latest entry in a popular series, offers a series of solid suggestions for achieving first-rate customer service in any business environment through sustained coaching by management and employees themselves.
Customer Reviews:
THE best book on customer service out there !.......1999-03-13
This is a superb book. I recommend it to everyone. It has a delightful fun tone about it, easy to read with lovely cartoons & it is THE book to read on how to easily & simply coach your staff about customer service.... AND get them to pay attention & actually do it ! It is so logical & so effective. I am a customer service consultant to the top 100 & I find this book invaluable. You MUST read it !
Outstanding practical guide on how to actually be a coach!.......1998-10-07
This book comes closest to being an actual "how to" coach book. It is a practical, easy to read plan to improve coaching skills or start developing them. Every new coach always asks "where is the book that tells you how to do it?" This is it!
Book Description
This addition to the best-selling Big Book of Business Games Series is packed with over 40 original games and exercises managers can use to motivate their teams—and themselves. The Big Book of Motivational Games presents managers with a variety of games that can be customized to suit their specific needs and group size. The book provides games designed to: - Stop Procrastination - Beat burnout - Fight boredom - Boost performance - Overcome failure
Customer Reviews:
Could be a good place to go.......2006-06-23
I was expecting something a little different. I did enjoy browsing the games and saw where they may be a good fit at some of the things that I have to lead. I'm glad to know that there is a book like this around.
The big book of motivationa games.......2006-02-28
After skinmming thru this reference book, I am excited that it has several activities that I will use in my trainings.
A Good Place to Start.......2005-09-27
I utilize this book quite often to kick off sales meetings and have found the exercises to be fun and always with a point. My groups seem to enjoy them as well. This is a great book for people who needs ideas, but tend to run out of them.
Not many real games.......2004-04-04
I was disappointed with this one. The Big Book of... series tends to be hit-and-miss. This one's a miss. There seems to be a shortage of actual games, and a lot more ideas for how to get a good healthy discussion about Topic X. If that's all you need, this may be a good one. I was looking for actual games and activities...found a lot of them in Miller's Quick Teambuilding Activites for Busy Managers. But all the activities in that book are short, so if you need anything to last more than 15-20 minutes, try Ukens' All Together Now--some of them are longer (for retreats and other long meetings).
So?.......2003-03-01
Nice ideas, but I couldn't find any game that would possibly motivate my audience.
Book Description
"I have just read my first - and probably last - whole book on coaching. It is my last because it has done the job, giving me the most comprehensive examination of the art." David Amos, former Deputy Director of HR at the DoH, writing in the Health Service Journal.
- What is coaching and how is it different from therapy or counselling?
- What techniques and approaches does an effective coach use?
- What distinguishes a ‘good enough’ coach from an outstanding one?
Coaching Skills helps readers to acquire the skills that are essential for becoming an outstanding coach. The book addresses key issues such as:
- Creating the trust that encourages a client to learn
- Keeping yourself and your own agenda out of the way without diminishing your presence
- Managing your own anxiety, especially if you are inexperienced.
This practical and readable book is enlivened by many case studies to accompany the theory. Based on many years’ experience of what coaches actually struggle with in practice, it is a must for the growing band of executive and life coaches, as well as managers who want to learn how to adapt coaching as an approach to leadership.
Book Description
Using short, inspirational phrases that crystallize the concepts of motivation and determination, many coaches-known and unknown, from high school to the pros-have mastered the fine art of summing up a key point in a single sentence or phrase. Sports coaches, perhaps more than any other profession in America, are the best at delivering these short, pithy quotes. The Quotable Coach is the first book to gather more than a thousand of these inspirational wonders. It is filled with words to stoke your competitive fires, touch your heart, raise your level of motivation, or even make you laugh. As a sports columnist for The Washington Times, author, Thom Loverro deals daily with coaches faced with the challenge of trying to move their players to greater glory, or having to explain to a horde of reporters why their team failed to meet expectations.
Customer Reviews:
Get Motivated to Win!.......2004-03-10
This book is filled with really great quotes that will empower you to succeed. There are many quotes from this book that are real classics. Here are two of my favorites:
"Don't measure yourself by what you have accomplished, but by what you should have accomplished with your ability." --John Wooden
"It's what you learn after you know it all that counts." --John Wooden
If you love sports and like to use motivational quotes then this book is for you. Highly recommended.
Zev Saftlas, Author of Motivation That Works: How to Get Motivated and Stay Motivated
Book Description
A pragmatic and passionate guide that establishes the many benefits of coaching in order to create a working environment for individuals and organizations to ensure that both fulfill their full potential.
Customer Reviews:
A Great Introduction to Coaching.......2002-04-10
Having trailed along on the business sidelines for a number of years, coaching is suddenly enjoying a major surge of popularity. But what's it all about? Tennis in the Boardroom? Golf swings by the water cooler?
Myles Downey's book, despite its relative brevity, makes an excellent job of introducing some of the key considerations involved in training or hiring business coaches. At 135 pages (including the Introduction) you obviously aren't going to get an in-depth explanation of what coaching can do for you and/or your company. What I think you WILL get is a pretty good feeling for whether coaching is something you want to get involved with.
If that makes the book sound a bit airy-fairy, I apologise. Mr Downey also does an excellent job of laying the groundwork for becoming an "effective coach" - if that's what you're after. There are plenty of very practical tips, including useful models, such as the "Spectrum of Coaching Skills" and the "GROW" (or "TO GROW") outline for any coaching session.
One of the highlights of the book as far, as I was concerned, was the inclusion of snippets of dialogue (ranging from a few lines to several pages in length) used to actually demonstrate how to handle various elements of the coaching function.
The one element of the book I felt a little uneasy about was Mr Downey's hypothesis that a manager can also function as coach to one of his/her subordinates. As Mr Downey himself points out, facts and thoughts might emerge during a coaching session that could potentially be somewhat damaging when it comes to appraisal time. There seems to be an assumption that a "good" manager could somehow separate the two functions and ignore in 'manager mode' the things s/he has learnt whilst in 'coaching mode'.
I'd suggest that this is a piece of impractical idealism, which places an unrealistic and unfair burden upon the manager and the coachee alike.
Rather than sweeping such considerations under the rug, it seems to me that coaching is likely to remain a fad until issues such as this have been fully addressed and resolved.
Book Description
The primary aim or purpose of this book is providing a methodology for creating a CoachSystem (CS) in an organization.
This book is also not necessarily a skills and practices book. There are many great coaching skills and practices books available for developing coaching ksa's but hardly anything on what coaching can do for and to organizations!
This book also provides a method to take coaching to the line-the bottom line in organizations-all the way to the customer interface. It provides a simple, yet effective model of coaching that anyone can learn in a few minutes and then proceed down a path of mastery over time to creating organizational effectiveness.
Clearly this book lays out for you a coaching methodology you can teach to your line managers, or use with your customer service department-even your kids! It helps you build a CoachSystem, integrating coaching into your organization at every level.
The book is about creating outcomes for the individual and the organization that lead to well-being, purpose, competence and awareness. It is based on proven methods of improving performance, creating generative rather than destructive change and facilitating individual and organizational transformation.
Customer Reviews:
well written and easy to follow and understand.......1999-11-02
I enjoyed reading your book immensely. It was an ongoing revelation of our relationship over the past 12 years. The "light-bulb" was constantly being illuminated as the coaching principles you so clearly and succintly penned to paper shined before my consciousness. You truly have been practicing what you preach!
The depth of your research and how you incorporated into your thoughts and practice was appreciated throughout the book. It is well written and easy to follow and understand. I am recommending it to all my colleagues. We are not coaches but just understanding the dynamics you put forth are sound for any relationships we encounter in the future of our practice.
Average customer rating:
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How to Mentor and Support Learning
Stuart Emmett
Manufacturer: Spiro Press
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Book Description
This book describes what mentoring is and how toapply it ina useful and correct way.
Book Description
The second edition of this ground-breaking text continues to guide students toward a greater understanding of human resource management in the sport and recreation environment. Human Resource Management in Sport and Recreation, Second Edition, provides future practitioners with a solid foundation in research and application of human resource management for success in the sport industry.
With more than 30 years of experience in management of human resources, Dr. Packianathan Chelladurai provides an understanding of the dynamics of human resources and management, bringing into focus the three divergent groups of people who constitute human resources in sport and recreation organizations: paid professional workers, volunteers, and the clients themselves. Dr. Chelladurai goes on to match managerial processes with individual differences among those three groups.
Human Resource Management in Sport and Recreation, Second Edition, merges the fields of human resource management and the sport industry in an easy-to-read manner. Its updated references, examples, and studies reflect the increased growth, interest, and complexity in human resource management in sport in recent years. This new edition places a greater emphasis on managerial competencies, the strategic importance of human resource management, and the implications of organizational justice. There is also a new chapter on internal marketing, a concept that has not been addressed adequately in a sport context but deserves attention as sport and recreation organizations better understand the importance of human resource management. This new chapter details the potential impact of internal marketing and outlines its uses.
Student comprehension is aided by several special elements, including "Viewpoint" sidebars providing quotes and findings from experts and researchers, "Review" sidebars highlighting key points, and practical sidebars detailing applications of research or problems that practitioners must be aware of. The book also includes learning objectives, summaries, key terms, and end-of-chapter activities.
Part I outlines the unique and common characteristics of the three groups in human resources. Part II focuses on differences among people and how the differences affect behavior in sport and recreation organizations. This part covers human resource issues related to abilities, personality, values, and motivation among the three sets. Part III explores significant organizational processes in the management of human resources. Included are chapters on organizational justice, job design, staffing and career considerations, leadership, performance appraisal, reward systems, and internal marketing. Finally, part IV discusses two significant outcomes expected of human resource practices: satisfaction and commitment.
Human Resource Management in Sport and Recreation, Second Edition, will guide students' understanding of key concepts in human resources in the sport and recreation industry. In doing so, it will prepare them for a career in that industry.
Customer Reviews:
It's a bible for sports related admin's.......2004-10-10
i would like to congratulate Mr.Chelladurai on his fantastic book which has added many theoraticle aspects to my personal experiences. it was a joyful and fruitful reading and i do recomend this book to every single sports personal dealing with human resources in sports era.
Nizar Alaani
university of Bahrain
Books:
- The Complexity of Cooperation
- The Emotional Intelligence Quick Book
- The Fifth Discipline Fieldbook
- The Girl's Guide to Being a Boss (Without Being a Bitch): Valuable Lessons, Smart Suggestions, and True Stories for Succeeding as the Chick-in-Charge
- The Hiring and Firing Question and Answer Book
- The Labor Relations Process
- The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement (Memory Jogger)
- The New American Workplace
- The New Public Personnel Administration
- The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
Books Index
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The Business of Sports
Inside the Minds: The Business of Sports - Executives from Big League Sports (Football, Basketball, Baseball, Hockey) on How a Team Operates Behind the Scenes (Inside the Minds)
Financing Sport, Second Edition (Sport Management Library)
Diamond Dollars: The Economics of Winning in Baseball
Principles and Practice of Sport Management
