Book Description
So, you finally got that promotion. You’re the boss now. The supervisor. The manager. The captain. The taskmaster. Those days of taking orders, running errands, and clock-watching are over. As exciting as all this might seem, once the rush of the promotion is over, you might be scratching your head wondering exactly what to do. Being the boss is never easy, but it's twice as hard for a woman. It seems like there's no middle ground. Either you're the dragon lady who rules with an iron fist or the mousey girl who gets drowned out at every meeting. When a woman wields authority and dares to make tough decisions, how often is the "B-word" bandied about by her employees? How can she strike that balance between pushover and dictator?
Fear not. You can do the job. All you need is a little helpful advice to send you on your way. Whether you supervise two as a shift manager or lord over an entire corporate empire, Caitlin Friedman and Kim Yorio will show you how to step gracefully into your new position of power. They’ll teach you how to motivate your team without alienating them, how to delegate without feeling guilty, how to deal with office politics and how to handle evaluations, promotions, and even firings. And for those of you who are already running the show, they can help you become the mentor
your employees deserve.
Inside, there are self-assessment questionnaires to help you find out where you land on the bitch or wimp scale; interviews with prominent female bosses, human-resources directors, and therapists; and advice from a whole host of experts. In addition, there are funny and informative checklists and tips to make sure you’re the Good Witch around the office and not the Big Bitch. And, most important, Caitlin and Kim will teach you the secrets to owning your role and loving it. You’ve earned your promotion, so enjoy it!
Customer Reviews:
A life-saver!.......2007-10-04
Several months ago I found myself a newly promoted manager overseeing several of my former peers. Though thrilled at the promotion, I had no idea how difficult the transition would be. I stumbled upon The Girl's Guide to Being a Boss (Without Being a [...]), and it was like reading the handbook on how to navigate through my exact situation. From employee evaluations to office politics, it covers every aspect of the very delicate (and often sticky) manager-employee relationship. Coupled with its light and pleasant tone, this book was an absolute life-saver for me. It helped me get perspective and see the humor in most (if not all) situations. Definitely a must-have for every girl trying to find her way through the labyrinth that is the business world.
Great Advice!.......2007-09-06
Awesome book! I also recommend another book that I love - How to be a Super Hot Woman: 339 Tips to Make Every Man Fall in Love with You and Every Woman Envy You
Easy Read.......2007-07-30
I liked this book as it was easy to read and gain tips and pointers. Time is always a factor in my life and I liked this book as it got to the point. It has helped me deal with some issues I was having at work as a manager. I recommend it if you are wanting to improve yourself as a manager.
Provocative, powerful, practical.......2007-07-10
There is still, today, a public distaste for ambitious women: ambitious men are "go-getters"; ambitious women (esp. bosses) are "bitches". The Girl's Guide is loaded with practical advice and stories from the trenches reassuring accomplished women who love their work with a grand passion that they are not lone chimeras (a.k.a. "bitches"); that they can inspire, motivate, and lead--including making hard choices--with integrity, elegance, and grace, all the while keeping their eye on profitability and simultaneously treating others with decency and respect. Dr. Debra Condren, founder, Women's Business Alliance; author: amBITCHous: (def.) A Woman Who: 1. Makes more money 2. has more power 3. gets the recognition she deserves 4. has the determination to go after her dreams and
A little empowerring/A little insulting.......2007-06-28
I'm on the fence about this one, there are times when I felt like putting it down and others when I just let go and soaked in the advice.
Book Description
In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this "training-to-go."
This concise guide focuses solely on the critical elements of training, so readers can become "overnight" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including:
** 8 key steps to effective training
** 16 learning principles
** how to select media and delivery methods
** formats for training materials
** how to develop experiential exercises
** a training program checklist
** effective presentation steps
** common behavior problems
** 13 facts about how to ask questions
** 10 ways to interact with learners
** how learners can keep learning after the training
Customer Reviews:
Excellent Guide!.......2006-06-15
I'm an independent trainer and often look for resources that can keep me on top of my game. I have a library of training books -- some very comprehensive; some with only a few chapters of information that I can use. This book concisely covers mostly everything that I need to know as an experienced trainer. It's also a useful guide for new trainers or those who facilitate learning. Every bit of it was useful. If you need a good book to add to your own reference library, I would highly recommend it.
Not bad for novices.......2002-02-10
A good resource that covers everything from Facilitation to Techniques passing through evaluation and personal development. If you are a beginner or you are asked frequently to help other beginner-level trainers, then you would probably benefit from this book.
The Book is written in an easy and simple style that takes the reader through the different aspects of training logically and smoothly.
Solid, If Dry, Guide for the First Time Trainer.......2000-10-29
This is a reasonable summary of current techniques and strategies for training. The writing is a bit dry, and I got the feeling that this book was oriented towards human resources professionals. There is nothing wrong with that, but my preference is for a less academic style of writing. Still, it's not a bad choice, just not one of my favorites.
Average customer rating:
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Supervisor's Guide to Food Safety and Sanitation
David McSwane ,
Nancy R. Rue ,
Richard Linton ,
Anna Graf Willliams , and
Nancy Rue
Manufacturer: Prentice Hall
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The Professional Chef: Study Guide
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Professional Table Service
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Essentials of Food Safety and Sanitation (4th Edition)
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The Professional Chef's Knife Kit
ASIN: 0130424080 |
Book Description
This new, full color guide contains the “must know” information about food safety and sanitation in the food service industry. Geared to the industry supervisor, this book is designed to give you the key concepts and details you need to ensure safe food. Also available in Spanish! Food Safety and Sanitation Management; Hazards to Food Safety; Factors That Affect Foodborne Illnesses; Following the Food Product Flow; The Hazard Analysis Critical Control Point (HACCP) System; Facilities, Equipment, and Utensils; Cleaning and Sanitizing Operations; Environmental Sanitation and Maintenance; Accident Prevention and Crisis Management; Education and Training; and Food Safety Regulations. For food service industry managers. Serves as an effective learning tool for any food handling facility from supermarkets to care centers to restaurants. Can be used to prepare for any one of the national certification exams or as a teaching tool for training on the basics of food safety.
Customer Reviews:
Not impressed.......2006-01-04
There is some good information in this book, however most is simply common sense. What I did not like about the book is that it is written in a negative tone that implies all workers are slackers. I'm sure there is something better out there and I will look for it.
When you think you are in over your head..........2003-07-22
This book was helpful for me to consider ways to address certain touchy topics. New to supervising, I did not want to give my employees an opening to exploit. No book will solve all problems, but this one did help me through some tough times.
Great!.......2000-06-10
A must have for any new manager or supervisor. Provides great advise for almost any situation you may find yourself in. Read it through and keep handy for reference!
Book Description
A new edition of the book that lead the self-directed work teams revolution. Leading Self-Directed Work Teams is one of the best-selling books on teams ever published. Now, the perfect guide for any team leader has been revised and expanded to reflect the new realities of team-based organizations. By explaining how team leaders differ from conventional supervisors, this informative volume which is based on the author's successful seminars and workshops is especially useful for those managers who move from hierarchical to participatory structures.
This edition feature more practical examples and techniques than in the previous edition, new research, dozens of tips and checklists, case studies, and valuable training exercises. It has been used and praised by experts at Motorola, M.I.T., AT&T and many other organizations.
Download Description
The classic book on team leadership--now revised and expanded for a new era!
Customer Reviews:
Very good coverage of self-directed teams.......2007-05-26
"Leading self-directed work teams" consists of 6 parts. The first part introduces the concept of self-directed work teams, it's history and especially the difference between traditional organizations and self-directed work teams. Part 2 gives a case study from Kodak. Part 3 talks about the assumptions that leaders in organizations have and how it affects the SDWT. Part 4 describes the role of the team leader and a description on what team leaders do day-to-day (there are actually 2 part 4s, which is kinda weird). Part 5 talks about problems and solutions and the final part gives some tests which you can do to see how suitable you are for a team leader (I need some minor changes, it says).
I loved the beginning of the book. The first couple of chapters were fantastic and I quickly finished part 1. I didn't find the case study interesting. I liked part 3 quite a lot, but then when the book went on I felt it was not getting much better. The author tried to think of concrete tools for a team leader to use, but somehow they didn't feel natural (like the 5 stages of team leaders). Near the end of the book, I felt something was missing from the book. I don't know exactly what it is, maybe the team member perspective, maybe more concrete tools. (simulation games?)
Despite the above critique, I recommend the book to anyone involved or interested in self-directed teams. Kimball Fisher wrote in a clear style which kept me reading the book. Theory was followed with concrete examples. It's not a lot of pages so it's easy to read in a relative short time.
I learned a lot from this book. I'm a promoter of SDWT in my organization and the book made me realize how difficult the transition is. How difficult it is for supervisors to adopt their new roles and for team leader to broaden their job responsibility. It clarified my experiences. SDWT are the future but the part towards them in long.
Decent, But Not Ground Breaking.......2006-10-28
As other reviewers have noted, an interesting read for the military leader and "ops" guy alike. But at the end of the day I tend to lump this book together with the tedious, dime-a-dozen management specials out there. As a former military officer I'll be the first to toe the line and admit that a lot of what Mr. Fisher explores is right on target - just not new territory.
At the end of the day, a good primer (or refresher) but not entirely college math.
All MILITARY Leaders Need This Book.......2001-07-21
***The second industrial revolution is definitely in full swing. As we progress from the traditional style organizational leadership and head towards team-building and progressive leadership, this book illuminates what will work. So many leaders in the military have failed to adapt to the cultural changes of the new millenium, and thus the failure to retain Officers and Enlisted alike. All military leaders must accept that fact that EMPOWERMENT is the key to organizational success. This book defines what empowerment is and how to effectively implement the "Self-Directed Work Teams." Covers what a true leader is how "barking direct orders" is not effective as empowering others to perform. Set boundaries instead of rules. I am a military Officer and have seen many times the follies that many Officers make when making leadership decisions. This book not only shows you what is wrong with the traditional systems, but also how to implement effective leadership.
*******A MUST READ FOR ALL MILITARY LEADERS AND CIVILIAN MANAGERS*** DEFINETLY A GREAT BOOK!!!! I HIGHLY RECOMMEND IT TO ALL AS A GROWING TOOL. READ IT, LEARN IT, USE IT!
Lessons from an Experienced Practitioner.......2001-05-25
This book is a solid how-to manual for leading self-directed work teams. Kimball does a great job of explaining what self-directed teams are all about and how to lead them.
Leading self-directed team may sound like paradox, but these teams need a special type of leadership. This book goes beyond theory to explain the realities of making these teams really work. Easy-to-read with plenty of examples.
* Mark Kelly, coauthor of MASTERING TEAM LEADERSHIP: 7 ESSENTIAL COACHING SKILLS
Insightful!.......2001-04-17
Kimball Fisher provides a revised, updated look at the techniques for successfully leading self-directed work teams (SDWTs). He draws on basic principles described in his earlier book of the same name. SDWTs are effective, and growing in popularity. Fisher focuses on how leaders must adapt to make them work. He emphasizes the need to truly empower and support workers. He underscores the importance of making the team adaptable to the work itself, rather than clinging to a particular structure. Fisher combines principles with examples and how-to tips that you can apply in your own organization. He provides good summaries of each chapter's highlights. We [...] recommend this well-organized, clearly written book. While some of its contents are similar to recent books on creating teams, empowering employees and using a better management style, it is an excellent recap and a good guide for anyone new to team-building methods.
Book Description
In this era of increasing teacher accountability, helping novice and veteran teachers succeed in the classroom has never been more urgent or more challenging. Honoring Diverse Teaching Styles is essential reading for anyone who wants to help teachers meet today's performance standards while also respecting the unique gifts each teacher brings to the classroom.
This concise guide describes a system for fostering effective teacher development, and includes:
* Descriptions and examples of the four basic styles of teaching
* Tips for matching your communication style with the teacher's preferred style
* Tools for effectively observing classroom practice
* Ideas for helping teachers build on their strengths while exploring different ways of teaching.
Using this guide, principals and mentors can help teachers broaden their instructional repertoire and develop a stronger professional identity. These teachers will become more confident in their decision making and take greater command of the classroom, leading to increased student learning.
Educators who are new to supervising teachers will find this a highly readable guide to the wide range of strategies available, while experienced supervisors will discover new ways to strengthen their own practice and rethink their observational methods. All readers of this guide will gain the satisfaction of helping teachers develop the kind of expertise that truly fosters student achievement.
Edward Pajak is a professor and chair of the Department of Teacher Development and Leadership at Johns Hopkins University.
Download Description
In this era of increasing teacher accountability, helping novice and veteran teachers succeed in the classroom has never been more urgent or more challenging. Honoring Diverse Teaching Styles is essential reading for anyone who wants to help teachers meet today's performance standards while also respecting the unique gifts each teacher brings to the classroom. This concise guide describes a system for fostering effective teacher development, and includes: * Descriptions and examples of the four basic styles of teaching * Tips for matching your communication style with the teacher's preferred style * Tools for effectively observing classroom practice * Ideas for helping teachers build on their strengths while exploring different ways of teaching. Using this guide, principals and mentors can help teachers broaden their instructional repertoire and develop a stronger professional identity. These teachers will become more confident in their decision making and take greater command of the classroom, leading to increased student learning. Educators who are new to supervising teachers will find this a highly readable guide to the wide range of strategies available, while experienced supervisors will discover new ways to strengthen their own practice and rethink their observational methods. All readers of this guide will gain the satisfaction of helping teachers develop the kind of expertise that truly fosters student achievement. Edward Pajak is a professor and chair of the Department of Teacher Development and Leadership at Johns Hopkins University.
Customer Reviews:
A succinct instructional manual.......2003-08-09
Written by Edward Pajak (Professor and Chair of the Department of Teacher Development and Leadership, Johns Hopkins University), Honoring Diverse Teaching Styles: A Guide For Supervisors is a brief (118-page) yet quite practical guide for encouraging and supervising classroom teachers. Descriptions of the four basic styles of teaching; tips for matching one's communication style to the nature of the teacher; understanding the clinical cycle; and much more, fill the pages of this succinct instructional manual specifically designed for helping educational administrators to assist teachers into becoming the best they can be.
Book Description
As a supervisor, the success of your organization rests in your hands! If you don't meet the goals set by senior leaders then results will be poor and angry customers will search for new providers of goods and services.
The 21st Century Supervisor Training Package will help you improve your skills in these and many other areas:
- Communication
- Coaching
- Business analysis
- Computer
- Project management
- Resource management
Customer Reviews:
Very Informative and Easy to Follow!.......2001-04-11
The things that I found to be the most helpful in this package was the fact that it was very thorough and there were multiple examples for each section along with a wide range of topics dealing with everyday situations in the business world. This package helped me in understanding some of the key aspects in training and development such as self-assessments and proper ways to construct agendas. It also outlined a development plan for improving supervisory ability. The thing that I appreciated was that it is possible to use this program with managers, supervisors, or can be done with employees and supervisors. This book is very complete and could be very beneficial to any supervisor, manager, consultant, or employee if the program is used properly and taken seriously.
A Good Read!.......2001-02-23
Definitely designed more like a textbook than a manifesto, this volume bills itself as the only supervisory training book you'll ever need to deal with today's issues and skills. Consultants Brad Humphrey and Jeff Stokes' punctuate their book with illustrative graphs, chapter wrap-up questions and lots of notes in highlighted bold type. Their tone of voice would fit well into many classrooms as well as corporate offices. This wide-ranging book covers the basics and offers very complicated productivity analysis, worker evaluation protocols and even an initial primer on how computer applications can help your productivity. For the manager or supervisor who's just testing the deep waters of management theory, we... recommend this fairly easy first step into the deep end. The authors suggest that an organization's supervisors should all read a chapter and then deal with the questions and exercises in a discussion group. That's the supervisory skill equivalent of "Okay, everybody in the pool!"
Expecting Much More!.......2000-08-29
The book is not very stimulating to read, and you will find yourself putting it down because of lack of interest. The author hits on many key points throughout the book, but rarely excites or intrigues the reader with the subject matter of supervision. Many bullets, charts and information; but not very engaging!
Excellent Book.......2000-07-06
The 21st Century Supervisor was inspirational. I know that sounds a bit over-the-top but I really liked what it had to say. It was more about developing supervisory skills which will help establish a synergistic work environment. It described the art and science of supervision as a worthwhile end in itself rather than a step up the corporate ladder.
Challenging, original, comprehenive and articulate........2000-02-04
The 21st Century Supervisor: Nine Essential Skills For Frontline Leaders is designed to show anyone charged with a managerial or supervisor responsibility how best to carry out their obligations regardless of the size or nature of their company, corporation, agency, or organization. The 21st Century Supervisor shows how to improve skills of communication, coaching, business analysis, computers, project management, and resource management to meet goals, deal with senior leaders, subordinates, and even customers. The 21st Century Supervisor comprises the equivalent of a complete self-study training program in management for the new millennium.
Product Description
A primer on leadership for front line supervisors, business owners, and emerging leaders everywhere. Easy-to-read, inspirational, and with plenty of real life examples, the concepts in this book are broad enough to apply anywhere in any industry attempting to deliver high quality service and to develop employees to their fullest potential.
Customer Reviews:
Sound advice for managerial success anywhere, but especially in the hospitality industry.......2006-12-15
Leadership is one of those things that everyone recognizes when they see it but is difficult to define. Part of the problem is that it has so many forms. There is leadership on the battlefield, in the boardroom, in the factory, at academic institutions, in sports teams, in other words there is a leader in just about every activity involving more than one person. It is also a hard activity to carry out, because in nearly all cases the authority that the leader exercises is not based on any authoritarian right. Successful leadership is a partnership between the leader and the led, which means that the leader derives a great deal of their authority from the consent of the governed.
In this book, Rehkopf discusses the strategies good leaders employ from the perspective of the hospitality industry. He has managed hotels and resorts and opened golf and country clubs. His knowledge of the subject matter is thorough, yet his main themes are simple. If you are a manager, interact with your people, take an interest in their welfare and listen to their concerns. Leadership by controlling force is a managerial dead end, it works for a short time, as eventually people will leave. The first to leave will of course be your good people, as they are the ones with the most pride in their work and can more easily find another job.
The advice offered up in this book is sound, the American business world would be much more efficient if more managers were to follow it. Unfortunately, that is not the case. For a variety of reasons, so many managers choose to insulate themselves from their workers. While some professional distance is necessary in the work place, there are times when the human element must take precedence. By applying the basic courtesies of human interaction, good managers can motivate to an extent that no threat can ever achieve.
This book contains a simple blueprint for successfully managing a business in the hospitality industry. As such, all that aspire to or are currently managing in the business would be aided by reading and applying the advice.
When "SERVICE" is important to your operations.......2004-06-08
Here's the book I wish someone had shared with me years ago.
This is a practical, back to the basics, presentation of every day service opportunities. Ed shared a copy of this book with me and I in turn shared it with one of our General Managers. She was so excited about its content that she requested I send more copies for her managers. We now utilize the book in management training programs, and all of our Department Managers receive a copy.
This book develops a level of understanding among our teams' managers that service is important to everyone, and when customers receive great service consistently, great results will occur.
Thanks Ed for sharing your valuable experiences with us!
What All Service Industry Leaders Should Know.......2004-06-02
For an industry that often lacks leadership guidance and supervisory training, this book delivers the key ingredients needed on the journey to becoming a sound leader. Well-written and easy to read, this book is beneficial for both experienced and new leaders. Rehkopf uses composite examples from his own diverse career in the hospitality industry as the basis for the book. A must read for every management trainee and aspiring leader.
Direct and to the Point.......2004-05-26
Rehkopf hits a home run with this book. It is logically written, easily read, and full of pertinent examples. Although directed to the hospitality industry, the lessons are applicable to anyone in a leadership role. I've used it in my business and bought copies for all my mid-management people. This book is for owners, managers and all people who aspire to be an owner or manager one day.
A Practical Guide to Leadership............2004-05-26
A well written and concise book which presents a practical guide on leadership. This book was easy to read and offers many good examples of how to be an effective service based leader. An excellent training tool for all levels of management.
Book Description
This book provides information that will help research students avoid needless mistakes. It informs and advises you about many of the important facets of postgraduate research, including:
* what it means to conduct research at doctoral level;
* the requirements for independence, contribution to knowledge, originality and suitability for publication;
* planning a research project over a period of time;
* responsible research practice;
* criteria used in the examination of a PhD.
Getting a PhD is an essential handbook for PhD students, and will provide plenty of useful advice for Masters students or undergraduates conducting a research project.
Books:
- The Hiring and Firing Question and Answer Book
- The Labor Relations Process
- The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement (Memory Jogger)
- The New American Workplace
- The New Public Personnel Administration
- The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
- The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
- The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
- The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal
- The Secret Garden (HarperClassics)
Books Index
Books Home
Recommended Books
- History: Fiction or Science
- Fablehaven Rise of the Evening Star
- Biocatalysis at Extreme Temperatures: Enzyme Systems Near and Above 100C
- Analytic Semigroups and Optimal Regularity in Parabolic Problems
- Boundaries
- Eichmann in Jerusalem: A Report on the Banality of Evil
- Building Your Dream Horse: Charles Wilhelm's Ultimate Foundation Training
- Propaganda and the Jesuit Baroque
- Applied Turfgrass Science and Physiology
- Annual Review of Neuroscience: 1991
Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work
Nice Girls Don't Get the Corner Office: 101 Unconscious Mistakes Women Make That Sabotage Their Careers
How to Say It For Women: Communicating with Confidence and Power Using the Language of Success
Play Like a Man, Win Like a Woman: What Men Know About Success that Women Need to Learn
A Woman's Guide to Successful Negotiating: How to Convince, Collaborate, & Create Your Way to Agreement
1. You just got promoted.
