Book Description
Invaluable." --SUCCESS. "In simple, straightforward language, Fournies offers practical solutions to the problems of employee performance ... [This book] should be on the desk of anyone who manages others."--ENTREPENEUR. THE TOP 10 REASONS EMPLOYEES DON'T DO WHAT THEY'RE SUPPOSED TO DO:
10. They don't know why they should do it;
9. They don't know how to do it
8. They don't know what they are supposed to do
7. They think your way will not work
6. They think their way is better
5. They think something else is more important
5. They think they are doing it
4. They are punished for doing it
3. They are rewarded for not doing it
2. It's beyond their personal limits
1. No one could do it
This book tells you how to avoid or handle each situationÑand the 6 other reasons that comprise the total list of reasons employees don't do their jobs. Universally praised and a perennial best seller, this book made The New York Times business bestseller list in early 1998--10 years after it came out! Why? Competition to attract and keep good employees is fiercer than ever. Today's employers need the no-nonsense people-management skills this book teaches. Based on real experiences of 25,000 managers surveyed by a Columbia Graduate School of Business professor, this results-oriented guide--newly updated for todayÕs changing workplace--provides proven, straightforward methods that work on real jobs, in real businesses, in the real world. This updated edition also gives you new input from 5000 additional managers, plus more help with temp workers, service industries, flex time, computers, telecommuting, stress, and safety!
Customer Reviews:
Why Employees Don't Do What They're Supposed to Do and What To Do About It.......2006-08-30
Lot's of effective hands on things you can use immediately. Great use of your time & enjoyable to read as well.
A common workplace question definitively answered........2006-05-02
The truth is that in this book, as in others expressing simple truth, the value may be in the reminder. Others who have reviewed this book seem to think that its content may be somewhat simplistic, or maybe just basic stuff. My observation is that yes, for me, much of the information in the book is basic, the ideas are not new to me, nor are the recommended responses. The fact remains that in too many work places productivity is less than optimum and is not what it might be because of the specific reasons offered in this little book.
Whether you have ever been expected to manage employees or not, you will relate to the content of this small volume. Those who manage others will gather hints on how to better understand their reports and will receive suggestions that if used will allow them to become better managers. All employees will gain a perspective from which they will be better able to communicate the frustrations they may be experiencing in their work situation.
This short book should be read by all who work.
Good Basics and Several Great Tips.......2006-05-01
Talk about a super long title that clearly states what a book is about! When you pick up "Why Employees Don't Do What They're Supposed To Do and What To Do About It" by Ferdinand F. Fournies, there's no doubt what you think you are getting. The question is of course if you DO get that and how valuable the information is.
There are apparently 16 different reasons why an employee might not do what they should. These are: They don't know why, they don't know how, they don't know what, they think your way won't work, they think their way is better, they think something else is more important, there are no positive consequences, they think they ARE doing it, they are rewarded for NOT doing it, they are punished for doing it, they anticipate negative consequences, there are no negative consequences for NOT doing it, there are obstacles they can't fix, they have personal limits, they have personal problems, and the task is simply impossible. That's quite a lot of reasons for one "problem"! Just having that list can really be helpful. A manager who thinks "My employee is simply an idiot! I told him what to do!" might take a step back and realize there really IS a problem that can be fixed, once it is identified.
I realize that a lot of these items are common sense - but it's amazing how many times in the workplace that I've seen bad managers completely ignore the real problem and just yell at an employee. That rarely helps!
Now, while the basic list is good, I do have some issues with this book. The first is that the book opens telling you "Now a manager could be assaulted or killed by the employee [for not handling problems effectively]." Good God Almighty. Talk about a nasty way to sell a book - "read me or you could DIE!!!"
The book does a good job of laying out each type of problem in detail, and then giving specific solutions. You might say "they're common sense" but obviously if so many managers out there are NOT handling these situations well, they need a little kick in the behind. Maybe they're just too stressed and aren't actually thinking about the problem. Maybe this book will help give them that extra insight they need into using a good solution.
One thing that bothers me is that the book makes it seem that every problem CAN be solved by following these few easy steps. There's a small FAQ in the back that says in essence "Oh yeah, sometimes this fails and you'll have to demote or fire the person." It would have been more helpful if in each section there were the regular tips, but also "drastic steps" and then "when to give up". I suppose they want to be positive - but if they give you only a few things to try, and they aren't working, it would be good to have a progression of what to do next. To keep trying those same things becomes an exercise in futility and frustration. In fact, it's sort of funny, he says at one point that, if these tips don't work, go buy my next book to learn what to do then :)
Still, it's a good basic primer for the new manager of how to handle a variety of situations. I definitely have worked in many situations where managers did NOT know these things and the environment suffered because of it. If you feel like you already know these things, borrow the book at the library and skim through - you might pick up a tip or two. If you're a new manager, then I would suggest buying this. It's the sort of book that you read in the bathroom, going just over a single chapter, and focussing on how to handle that one specific issue. You're probably going to run into all of these issues over time, if you stay on a managerial path.
Why Employees Don't Do What They're Supposed To Do and What To Do About It.......2005-09-03
This is a well written, easy to read, common sense guide for managers and supervisors of all levels of experience. You don't have to be an MBA to understand and use the information provided.
Good Stuff.......2005-08-30
This is a basic book for all new managers. It tell you about all the things they don't teach you in school and gives you concrete action plans to take away the negative impact of the problem. The key areas are ranked as to their occurrence in the management environment. It is a quick read and an even faster process of applying the essentials. Great Book! I am recommending it to my students.
Book Description
Can an employee-owned company succeed? Here is the inside story of one that thrived and grew to become a significant force in the nation’s scientific and technical markets.
In 1969, Dr. J. Robert Beyster founded Science Applications International Corporation (SAIC) with a unique vision of creating an employee-owned organization run according to 12 principles of success that encourage entrepreneurship and accountability. Today, SAIC has grown from a handful of scientists to over 43,000 employees–most of whom hold company equity–and more than $8 billion in annual revenue, a steadily rising stock price, and top rankings as a contractor to government and business organizations. In this book, Dr. Beyster tells the story of SAIC, and offers valuable lessons to entrepreneurs and managers on how to build a company in which loyalty to values goes hand in hand with success.
Dr. J. Robert Beyster (La Jolla, CA) is the founder of Science Applications International Corp. (SAIC). He served as CEO and chairman of the company for 35 years. Beyster continues to promote innovation and employee ownership through his Foundation for Enterprise Development and the Beyster Institute at the Rady School of Management at the University of California, San Diego.
Peter Economy (La Jolla, CA) is Associate Editor of Leader to Leader, the award-winning publication for the Leader to Leader Institute, and a bestselling author of titles such as The Management Bible (0-471-70545-4) and Enterprising Nonprofits: A Toolkit for Social Entrepreneurs (0-471-39735-0).
Customer Reviews:
A Must-Have Book.......2007-04-02
This is a clear, concise, and very readable book that makes the case for employee ownership as no other book ever has. It demonstrates clearly that when employees have an owneship stake, the bottom line is dramatically improved. Dr. Beyster's extraordinary account describes the events that brought the company he founded, and directed as its CEO, to over $8 billion in sales. Dr. Beyster shares his vision, his wisdom and counsel on his journey to founding and then sustaining one of the most successful corporations in America. Packed with example after example, year after year, the road to SAIC's pheonomenal success is clearly set out in the principles that guided the company to its success. You won't be able to set this book down, and will want to read it again.
Great to Great!.......2007-03-22
A great first person account of how a Level 5 leader (in the Jim Collins "Good to Great" tradition) formed a Great company and kept it Great for 35 years.
Once you read chapter 1 it is clear how Dr. Beyster lead his company from an idea to an $8 Billion science and technology power house, with his true commitment to people and excellence. But don't stop reading. Many business books talk about "people first" but Dr. Beyster achieved great success by "walking the talk". Though Employee Ownership a company of owners was created, a company that valued success and the employees were rewarded by that success. In addition, SAIC used a meritocracy to show its employees how there performance was valued not with a big cash bonus but with ownership of the Company. Offering the employee the chance to gain not just once from their contributions, but to gain as SAIC continued to increase in value over 35 years.
Dr. Beyster goes through each of the 12 principals used to build SAIC to a great company and shares an example of the principals at work. Well worth the read!
Average customer rating:
- Excellent guide!
- What They Forgot To Tell You When They Made You A Manager
- Coaching & Mentoring for Dummies
- Coaching & Mentoring for Dummies
|
Coaching and Mentoring for Dummies
Marty Brounstein
Manufacturer: For Dummies
ProductGroup: Book
Binding: Paperback
 Guides
| Job Hunting & Careers
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
| Subjects
| Books
Training
| Management & Leadership
| Business & Investing
| Subjects
| Books
Entrepreneurship
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
General
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Look Inside Business Books
| Trip
| Specialty Stores
| Books
Look Inside Reference Books
| Trip
| Specialty Stores
| Books
All Amazon Upgrade
| Amazon Upgrade
| Stores
| Books
Business & Investing
| Amazon Upgrade
| Stores
| Books
For Dummies
| Amazon Upgrade
| Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Business & Investing
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
Leadership for Dummies
-
The Elements of Mentoring
-
Managing for Dummies, Second Edition
-
The Heart of Mentoring: Ten Proven Principles for Developing People to Their Fullest Potential
-
The Art of Mentoring: Lead, Follow and Get Out of the Way
ASIN: 0764552236 |
Book Description
If you want to create a lean, mean, working machine in today’s environment you need a game plan for building employee morale and commitment. By coaching and mentoring your work force—instead of implementing staid traditional management techniques—you’ll start to see tremendous results.
Regardless of where you find yourself on the corporate ladder and what level of authority you carry, what you and other managers share in common is the responsibility for the performance of others. Coaching and Mentoring For Dummies can open your eyes to this innovative way of managing and show you the best way to get the most out of those who work for you.
Coaching and Mentoring For Dummies provides the foundation for understanding what business coaching is all about, and helps you gain or improve the coaching skills that drive employee performance and commitment. These skills, which serve as the main topics of this book, involve: getting employees to deliver the results you need; guiding employees to think and do for themselves; motivating employees to take on responsibility and perform effectively; and growing employee capabilities that lead to career development and success
You’ll also discover how to:
- Use questions rather than commands
- Be a delegator, not a doer
- Complete performance reviews without anxiety
- Grow your employees’ talents
- Increase productivity and decrease turnover
With Coaching and Mentoring For Dummies as your guide, you can start to put these techniques and tools to work for you and inspire your employees in ways you never imagined. From tried-and-true worksheets to tools that you can tailor to you own situation, this friendly guide helps you call all the right plays with regards to your employees. Forget about micromanaging! When you become a coach, you’ll be surprised by the tasks your group can perform.The fun and easy guide to today's hottest trends in management training, Coaching and Mentoring For Dummies shows managers how to take advantage of these state-of-the-art management tools -- without spending hundreds of dollars on training seminars! This book features
- Guidance on being a coach rather than a doer" and giving feedback in a positive way
- Advice on motivating, grooming, and growing employees
- Tips on tackling diversity issues, performance reviews, and other challenges
Put these techniques and tools to work and inspire your employees in ways you never imagined. Forget about micromanaging! When you become a coach, you'll be surprised by the tasks your group can perform.
Customer Reviews:
Excellent guide!.......2003-01-09
Probably the best, easy-to-read book regarding coaching and mentoring for self-taught, busy managers.
What They Forgot To Tell You When They Made You A Manager.......2001-05-24
First, let me disclose that I am a client of the author. So perhaps I should be upset with Mr. Brounstein for putting out a book that has the same information I paid him thousands of dollars to teach me. Buy the book.
Remember the first time you dealt with a difficult employee - the knot in your stomach as you called them into your office. Learn about giving constructive feedback instead of criticism, and you may just turn a problem employee into a model employee - it happened to me. The knot may not go away completely, but with this technique it will definitely be more manageable. Buy the book.
Work smarter not harder. Learn about Results-based Performance Management, and get results, not just busy employees. Teach your employees to manage themselves by holding them accountable for results, not just activities that you give them to do. Buy the book.
Learn about coaching techniques such as Tutoring With Questions that will get your employees to start answering their own questions - and getting the right answers. Buy the book.
About a year ago I suddenly found myself in charge of 100 employees that had been thrown together from different cultures as the result of mergers and corporate realignment. Through the techniques I learned from Marty that are revealed in this book, I have been able to build an effective team of managers who in turn have helped me turn the organization around. A year ago, we were missing committed deadlines one after another. Now, we consistently meet and often beat our commitments. I often refer to my copy of the book for a refresher on Marty's techniques and regularly refer my managers to the book when they run into difficult situations. Buy the book.
Just in case I forgot to mention it: Buy the book.
Coaching & Mentoring for Dummies.......2000-07-08
This would be an informational book for people who are coaching or mentoring others. There are lots of helpful tips on how to get others to work for you, not against you. These tips can be helpful when you want people to try their best.
Coaching & Mentoring for Dummies.......2000-07-07
This is a great "how to" book. It has plenty of "laundry lists" that all coaches must keep in mind at all times. It is one of the most comprehensive coaching books that I've seen for a long time. This "on my desk" book is guarranted to have plenty of high-liteing and dog-ears within a short period of time. This is a must for new or seasoned coaches and coaches-of-coaches.
Amazon.com
As proposed by Kiyoshi Suzaki, a "mini-company" is a new kind of internal structure within a larger business, managed like an individual but interconnected corporation and designed for both personal and organizational advancement. Suzaki, a worldwide manufacturing consultant and author of several previous books, fully defines the concept in Results from the Heart and shows how it can have positive impacts on employees and ultimately contribute to their success and their company's. The purpose, as he sees it, is to "go beyond just doing our work routinely. We need a fresh and lively new paradigm to continuously find purpose in what we do." This is achieved with his model, Suzaki argues, because it allows workers on all levels to make meaningful contributions in the areas over which they have responsibility. He explains how those in any department can create and operate one of these entities, from developing its mission and orchestrating its implementation to summarizing its progress and acknowledging its contributions. The idea may not appeal to everyone, but Suzaki contends it has already proven effective and he provides enough detail here for anyone interested in giving it a try. --Howard Rothman
Book Description
Results from the Heart introduces a new and helpful approach to improving job performance, improving job satisfaction, and helping organizations better respond to the rapid changes that are an inherent part of today's business environment. Mr. Suzaki recognizes that a motivated and engaged workforce should be part of any strategy to obtain and maintain competitive advantage.
--Carl Stern, CEO,
The Boston Consulting Group
Since the publication of Frederick Taylor's The Principles of Scientific Management, managers have relied on logic to compel action. Now Kiyoshi Suzaki, one of the world's leading experts on enlarging the talents, self-esteem, and growth of the individual employee, argues that logic alone cannot move people to act. Productivity problems are inextricably linked to self-esteem, he argues, and worst of all to a prodigious waste of individual talent. But each solution is personal, Suzaki concludes, and found only within ourselves.
"To find meaning and purpose at work we must use our brain," Suzaki says, "but listen to our heart." In Zenlike fashion he proposes that each of us ask ourselves a series of questions to determine the degree to which our brain is engaged with our heart. The framework around which this selfquestioning takes place is a groundbreaking concept that Suzaki calls "the mini-company." The author demonstrates how, within the larger workplace, each job is endowed with an almost spiritual meaning when each person -- at every level -- becomes president of his or her own area of responsibility. With simple diagrams, Suzaki shows how your boss becomes your banker or venture capitalist and your peers become your immediate suppliers or customers. The results are nothing short of astonishing. In Results from the Heart, Suzaki describes thousands of mini-companies he has "founded" during his worldwide consulting assignments. In most cases in which unhappy employees had previously "followed instructions like robots," there have been spectacular increases in both morale and productivity. If it is true that work is a journey, this manifesto for a more humane definition of the way we work is the roadmap.
Customer Reviews:
Total Productive Maintenance Small Groups Taken to the Next Level.......2007-05-21
I was exposed to Total Productive Maintenance (TPM) throughout the late nineties, therefore the concept of small groups (inherent to the way TPM works) was familiar to me. In "Results from the Heart", Kiyoshi Suzaki, an author of many titles on the famous Japanese manufacturing framework, introduces the concept of Mini-Companies as an extension of the concept of Small Groups.
The tools and components he presents for the internal functioning of Mini-Companies and their interaction with other Mini-Companies across the organization give new life to the concept. This is the true value of the book.
As for the connection of the TPM concepts to finding meaning and purpose at work, the book seems a bit of a stretch, barely touching on the topic. If you really want to read about this, I recommend you try Z.B.A.: Zen of Business Administration - How Zen Practice Can Transform Your Work And Your Life.
Dalai Lama's foreword .......2004-10-24
Taken from the Dalai Lama's foreword:
"I believe we have both the ability and the means to solve our problems and improve our world. Perhaps, the most important factors that inhibit us are short-sightedness, narrow-mindedness, and selfishness. Yet, to look after yourself is not wrong. Without a strong sense of self, we cannot develop self-confidence, determination, and will power.
But we must be careful, for there is also a narrow minded selfishness that can lead to self-destruction. To counter that we have to realize that in reality our own interest is closely linked to the interests of others and the benefit, happiness, and interests of others are our own."
The idea of mini-company is as simple as that! But there may be a deep gap between spirituality and business... I wonder.
Customer Reviews:
Staffing and succeeding.......1999-03-25
"Smart Staffing" took it's place on my shelf and quickly became the number one read book in the office! Because of increased business needs, it became necessary to increase our manufacturing personnel by approximately 25 people in a short period of time. The number of people interested was overwhelming (over 115 showed up in one day!) -- and no one had much experience in interviewing. "Smart Staffing" was our answer. The basic guidance was easy to read -- and easier yet to apply. Staff members who were asked to help with the onslaught of applicants quickly read through the material and were able to assist with the screening process with minimal training. The foundation has been laid and ideas and techniques are being expanded to encompass our needs while still holding on to the basic values offered in the book. Especially helpful were the "do's and don't" and list of acceptable questions. As of today, our staffing needs are 100% filled -- production is at its best -- and we continue to be the number one plant in our division. Thanks for the help, Wayne!!!
highly practical how-to book on staffing.......1999-03-09
It is no secret that finding, rewarding, and keeping employees is a tremendous problem for companies of all sizes and industries, and does not appear to be getting any easier. For a long time now, there we've needed a book that integrates the major elements that affect staffing. Many that address the individual topics are either very dry and technical or lightly gloss over these key with anecdotes and stories. Now, there is a book that does justice to this very vital topic.
Smart Staffing is a very readable, yet extremely practical, in-depth, "how to" book. It gives practical strategies that can be implemented. It can be read and appreciated at all levels. For the line manager, it is not only good reading, but it is an excellent desktop reference for advice about handling situations or for reviewing prior to taking action. For HR professionals, its examples and insights will challenge them to improve their processes and practices.
The book begins with the importance of human capital and how to match the employee to the position. It uses the logical process of following an employee through hiring, orientation, training, rewarding, and retention. It outlines into numerous valuable strategies, resources, case studies, and examples.
The book's content is organized into five steps: 1) Think before you hire 2) Locate qualified applicants 3) Interview and select your new employee 4) Keep and reward top employees 5) Learn from your losses.
Its forty pages of appendices provide valuable tools, such as an Exit Interview Worksheet, Final Exit Interview Format, and Applicant Reference Sheets.
Strategies, such as the Executive Interview, provide ways not only for the executive to keep in touch with employees, but also ways to spot problems and reduce turnover as well. For example, Outlaw does not just suggest this strategy, he gives a logical, easy-to-follow format that an individual reader or a corporation can put to use right away.
Smart Staffing is written by a professional who understands how to recruit and keep top employees. His experience with Xerox and his own firm, which began as an executive search firm in 1984, comes through clearly in this well-written, practical, easy-to-implement, "how to" guide. His writing style has converted this important topic into a lively text, designed to be read, enjoyed, absorbed, and referred to frequently. With a retail price of $19.95, this book is a real bargain!
Workforce Stability Alert newsletter, October 1998
Very informative book on hiring in the new age.......1998-10-02
I found this book to be a very detailed guide to hiring qualified\ people and keeping them. In today's low unemployment atmosphere , this\ was a refreshing perspective.
Book Description
Get any training session off the ground fast-- or jumpstart one whenever it lags--with more than 400 proven activities in the bestselling Games Trainers Play series. Their names may range from ``Tombstone Planning'' to ``The `Nobel' Prize Winner,'' but these brilliantly offbeat, unexpected, disarming, fully reproducible games have one serious mission: to coax even the most reluctant groups to talk, laugh, think, and work together. Page after page of fun, easy-to-plan tear-out exercises help you: break the ice and get participants acquainted; shake up outworn habits and perceptions; challenge with thought-provoking brainteasers; test learning and retention; develop communication and listening skills; bring out and involve participant-leaders; win back lethargic, distracted, low-energy groups; encourage creative problem-solving; boost or reinforce a group's self-image; forge cohesive work teams and value object; facilitate transfer of training to the job.
Customer Reviews:
Old, but GOOD.......2005-03-16
This is a great resource for anyone who conducts training sessions, seminars, conferences, or informal meetings of any sort. No frills, just lots and lots of ideas...some to use as is, some you will want to adapt. I've used dozens of these games and every one made the point I wanted to teach. A true classic.
Good Resource.......2003-01-28
This really is an excellent book for finding activities to add to your training sessions. There are a lot of great games in this resource. The games are listed by subject matter to make it easy to get right to where you want to go and the games are just as relevant as they ever were.
The only reason that I didn't give it a five is that I don't care for the typeset and overall presentation of the book, but these things are easily overlooked when you find a great new activity.
STILL A GREAT CHOICE.......2000-06-24
Don't be put off by this book's 1983 publication date. It is still one of the best sources of icebreakers and other training exercises. It's value?--the book's not just for professional trainers. It can be used by just about anyone who needs some ideas about what to do when you get up in front of a group--any group. It's not cluttered by lectures or lengthy explanations. You just jump right in and flip through the samples. It's even fun just to browse. This is the second in a series of training game books by Scannell and Newstrom. Look at one and you'll probably want all three!
Book Description
Ask any manager today and they will say their biggest concern is the competition for talent, good employees. The business costs and impact of employee turnover can be grouped into four major categories: costs resulting from a person leaving, hiring costs, training costs, and lost productivity costs. The estimated cost to replace an employee is at least 150 percent of the person's base salary. As you can see managers must learn to hire, train, and keep your employees highly motivated Every organization needs a system for hiring, training and keeping superb employees and that is exactly what you'll get from this new book. You will learn to create a workplace full of self-motivated employees who are highly -purpose-driven.
You will learn the fundamentals of sound hiring, learn how to identify high-performance candidates, and how to spot evasions and even out well lets call it what it is, lies. The book contains a wide assortment of carefully worded questions that help make the process more effective. Innovative step-by-step descriptions of how to recruit, interview, hire, train and KEEP the best people for every position in your organization. The book is filled to the brim with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm. When you get your employees involved and enthused you will keep them interested and working with you, not against. With the help of this book get started today on building your work place into one that inspires employees to do excellent work because they really want to!
Numerous case studies and examples show how you can create an environment in which employees feel passionate about their jobs. The companion CD Rom contains dozens of employee training and human resource forms including: unique employment applications, interview questions and analysis, reference checks, work schedules, rules to live by, reporting forms, confidentially agreement, and an extensive human resource audit form. Simply print out any form you need when you need it.
Customer Reviews:
A necessity for any small business owner.......2006-12-16
`How to Hire, Train, & Keep the Best Employees' is an excellent resource for all small business owners. This book contains all of the vital information you will need to achieve higher employee productivity, better time management for employees and managers, and decreased turnover for your company. Podmoroff's book will also teach you how to effectively advertise for a position, screen potential employees, and motivate employees enough to make them want to stay with your company.
All of the information in this book is extremely helpful, but I was most impressed by the samples and templates provided in the book and on the CD-ROM. The book includes sample forms for applications, interview sheets, and orientation outlines to demonstrate the guidelines that Podmoroff explains. The CD-ROM takes things one step further by providing you with printable human resource templates for applications, follow-up letters, and performance analysis forms. Between the book that teaches you all you need to know and the CD-ROM that puts the theories into action, you will be well on your way to running a more productive, less stressful business.
On a side note, I was also very happy to see that some of the profits from this book are donated to The Humane Society of the United States. Even if I didn't think that this book is the best of its kind--which I do--I would rather invest my money in the author and publishing company who support a good cause.
Hire and Keep the Best.......2006-05-24
Almost all small business owners struggle with one universal task: hiring and keeping quality employees. Author Dianna Podmoroff has finally written a guidebook that offers expert guidance for hiring top-notch employees, sound advice for keeping them, and tips on follow-up training. From the first chapter on Successful Recruiting Strategies to the last chapter on Employee Retention Essentials this guide flexes its muscle with valuable, and more importantly, useful information. The accompanying CD-ROM offers a convenient source of information that can be quickly accessed and printed; including templates for professional employee applications, samples of follow-up letters, interview analysis and performance reviews. Two of the best features in this handy reference tool are the Leadership and Team-Building and Motivation chapters. Many hiring guides tend to gloss over, or even omit, one of the most important aspects of successful hiring: keeping, training and developing quality employees that have a vested interest in overall company success. Podmoroff outlines wonderful ideas, which more companies should implement, such as job sharing, flexible schedules, shared leave banks and phased retirement. Overall, this book is a must-have reference book that will ultimately give you the edge over your competition.
Best Book .......2006-05-12
This is quite possibly the best book I have ever read about employee relations. It starts off with how to find the right candidate. How to advertise when there are openings, how to conduct the interview and many more helpful topics.
The best part, however, is on how to retain the best employees. It talks about communication problems and how they can inadvertently cause conflict and problems within a business. The author then spends considerable time addressing ways to convey a bad message -such as you screwed up- in a productive way so that the employee doesn't feel bombarded with criticism and can begin working towards a solution. Chapter 3 is a great reference even for communication within personal relationships.
The author then goes on to discuss affective leadership and team building. All of these things will go a long way to create a great and productive crew. I especially liked the discussion on proper employee training. The author emphasizes finding the right person to fit into an organization and then training that person on what is expected of them. All too often I've seen people just dumped into positions without even a job description. No one can possibly work effectively that way.
The book also comes along with a great CD-ROM which has templates for employee applications, interview questions, a confidentiality agreement and more.
This book teaches you to do that, and then some........2006-01-27
"How to Hire, Train, & Keep The Best Employees." This book teaches you to do that, and then some. I was introduced to behavioral interviewing techniques that I can't wait to put into practice. I am confident that these techniques, along with a structured recruiting process - will paint an accurate portrait of job candidates. The mention of real-life, bizarre interview responses left me in stitches. The book also offers tips for welcoming and training new employees. I found the sample orientation schedule extremely helpful. The section on keeping employees was most insightful as it dealt with communication. I learned how to "own" my comments to avoid sounding judgmental. The book also teaches you to transform person-oriented comments into the problem-oriented comments that bring about better results. I had no idea that some of the things I say could have such an adverse affect on others. I definitely plan on using these tips in my professional and personal life. This book seems to be geared toward the Human Resources professional. It even comes with a CD of 75 HR forms. I found it to be applicable to anyone in business.
The Companion CD ROM is invaluable !!!.......2004-07-09
The book is great and the most updated on the subject - but the CD rom included with the book is superb and a very nice added bonus! It contains over 100 customized forms and check lists for your use in PDF format.
Average customer rating:
- Helpful resource that could be improved
- Trainers Dream
- Lots of games here
- Not Impressed
- The Complete Games Trainers Play
|
The Complete Games Trainers Play, Volume II
John W. Newstrom ,
Edward E. Scannell , and
Carolyn Nilson
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Ring-bound
General
| Popular Economics
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
| Subjects
| Books
Training
| Management & Leadership
| Business & Investing
| Subjects
| Books
Success
| Self-Help
| Health, Mind & Body
| Subjects
| Books
Look Inside Business Books
| Trip
| Specialty Stores
| Books
Look Inside Health Books
| Trip
| Specialty Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Business & Investing
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
The Big Book of Humorous Training Games (Big Book of Business Games Series)
-
Great Session Openers, Closers, and Energizers: Quick Activities for Warming Up Your Audience and Ending on a High Note
-
The Big Book of Presentation Games: Wake-Em-Up Tricks, Icebreakers, and Other Fun Stuff
-
Games Trainers Play (McGraw-Hill Training Series)
-
The Big Book of Team Building Games: Trust-Building Activities, Team Spirit Exercises, and Other Fun Things to Do
ASIN: 0070466076 |
Book Description
From the authors of the most phenomenally successful training series of all time comes a second huge collection of ice-breakers, brain teasers, problem solvers, and session closers that have been chosen to train for the skills today's companies are seeking. Included are games that teach employees how to continuous learning; exercises that enhance motivation, effectiveness, and speed in providing quality customer service; and activities that foster team-building. As in the previous books, each game has been field tested by professionals, most games can be played in under 30 minutes, and all the games can be implemented at little or no cost.
Customer Reviews:
Helpful resource that could be improved.......2007-05-14
The best thing about The Complete Games Trainers Play is its sheer size. Actually, it isn't nearly as big as some reviews imply. It is really around 1000 pages, not 2000+. And for some reason, a significant percentage of those pages are left blank. But even with that caveat, this is still a sizable resource.
If you are willing to devote 30+ minutes to finding an activity, you are sure to find one (or five) that are ideal for your training event. The fact that individual "games" can be removed from the ring binder is also helpful. This allows you to use the activities without carrying the whole book around, and to easily photocopy sheets for individual participants as some activities require.
However, there are some significant downsides. There is no real way to find appropriate activities without flipping through virtually the entire book. A large number of the activities aren't very good. And, most of the book is in a strange "typewriter" typeface that makes it look like it came from 1972. (Oddly, there are some pages which are randomly sprinkled through the book that use a different, more recent-looking typeface.)
To really upgrade its usefulness, Games . . . would benefit from taking a leap into the computer age. In other words, along with the printed book, a computer CD should be included. This could feature a good, searchable index, which is now lacking. It would also make it possible to print out games, and modify handouts on the computer to your organization's needs.
I've never bought any other resources like this, so I can't say if this is better or worse than others. I can say that in spite of the steep price and the drawbacks, I'm definitely glad I purchased it. It was very useful to me, and will be again in the future. However, there are a few simple steps the authors and publishers could take to greatly improve it.
Trainers Dream.......2006-11-03
This is a great tool of Trainers. Keeping your trainees engaged throughout the training is always a challenge. This tool give creative ways to assess retention of information. The games are great and the administrative forms and suggestions are wonderful.
Lots of games here.......2004-12-08
People love playing games a lot more than listening to lectures; this is indisputable. I didn't like all of the games listed here, but so what. Several I found helpful and intend to use.
Not Impressed.......2003-09-30
Although there is a lot of information packed into this book, I was very unimpressed with the layout and visual design. It looks like it was typed up in 1970. The graphics are ancient and the layout is just one big binder with no cross-referencing or indexing available. To find a useful game, you have to sift through hundreds of pages. It really is a shame, as there are some clever games here to loosen up an audience.
Frankly for this price, I expected something a bit flashier and filled with reproducibles that I would want to copy and hand out. The way it looks now, and with it's unwieldy format, it's going to sit on my shelf.
If I hadn't spilled water on it, I would have sent it back for a refund.
The Complete Games Trainers Play.......2000-05-23
This book was helpful in planning an in-house managment training session. The book is divided into sections making it easy to locate games targeted at specific areas. The book is actually a 3" 3 ring binder. It is a large book, however, it does contain a wealth of information.
Book Description
For anyone who hires employees this is a must have book. It is also essential for anyone searching for a new job. This new book contains a wide variety of carefully worded questions that will help make the employee search easier. These questions can help you determine a candidate's personality type, the type of work he or she is best suited for, and if the person will mesh with your existing employees and workplace. Once you learn the right questions to ask, you'll get the best employees. For the prospective employee-learn how to sell yourself and get the job you want! Item
Customer Reviews:
A terrific interviewing resource.......2006-12-20
I have to admit, I jumped at the chance to read this book. Many of us have been on both sides of the interviewing process, and no matter how prepared we think we are, something always throws us through a loop. `501+ Great Interview Questions for Employers and the Best Answers for Prospective Employees' is a great guide for successful interviews. This book offers excellent preparation for employers, for employees, and for college graduates just entering the workforce. This book could also be used as a business text in an informal setting.
For interviewees, the questions in this book are excellent and helpful for those on-the-spot questions you would never expect during an interview. For interviewers, those same questions offer a great starting point for unique information you can request from prospective employees. These questions are broken down into specific categories in each chapter, and they cover areas as diverse as communication skills, decision making abilities, and business ethics. Once you answer a group of the book's questions, you are given a comprehensive analysis of your answers.
Podmoroff's book is a great guide that makes a helpful tool for all interviewers and interviewees. Only you can hire the right employee or get the right job, so your quest will certainly take a lot of hard work. However, once you know how to ask the right questions and be prepared with the best answers, the job seeking process will be a much easier one. And with Podmoroff on your side, the process will be a piece of cake!
Good book.......2006-08-21
Good book, but there many well known questions and answers, i was looking for something more detailed.
Best Resource for Novice or Expert Interviewer.......2006-05-24
Taking a different approach to finding the perfect employees, this book is a fun resource for even the most experienced interviewer or job seeker. Dianna Podmoroff is an experienced author of similar books, and does not disappoint with this one. Each chapter deals with a specific job related skill; such as assessing analytical and problem solving ability, interpersonal skills and conflict resolution, teamwork, leadership, motivation, and stress management. What makes this book different is the expert analysis of answers after each section of questions. Podmoroff quickly pinpoints the pro's and con's of various responses, but is thankfully not presumptuous enough to claim there is ever one correct answer. She carefully illustrates how to apply different responses to appropriate job descriptions, allowing the interviewer to develop a more conscientious picture of each applicant. Interestingly enough, any job hunter can also use this book to hone individual interview skills, gaining valuable insight into the oft-confusing interviewing process. Overall, 501+ Great Interview Questions for Employers does what the name implies; offer great questions and expert analysis of answers, without the "know it all" attitude found in similar books. A valuable resource for even the most seasoned interviewer or the novice job-hunter. And by the way, there are 696 questions.
Great for those who hire.......2006-05-12
"501+ Great Interview Questions For Employers And The Best Answers For Prospective Employees" is a great read for anyone in charge of hiring for a company.
The author provides excellent questions designed to illicit telling responses about an applicant's history, personality and more. She points out that a lot of qualified applicants come through the doors. You don't want to necessarily interview only on skill, but should concentrate on how well the applicant will mesh within the system with those already working at the job.
The book offers excellent questions, guides on how to interpret answer or what types of answers one should be looking for, as well as examples that any interviewer can learn from. Readers are taught to look for discrepancies, to delve deeper and get a fuller picture of an applicant.
I've been on a lot of interviews and many of them have fallen short, asking only about previous work experience, how it relates to the new job - basically anything involving skills and experience. I really liked that the author is more concerned with how well a new employee will fit into the scheme of things, rather than skills and experience. After all, it is already outlined on his or her applications so there's no need to cover it to in depth. All in all, it is a great book for anyone doing interviews.
This book is a must-read for anyone in a hiring capacity........2006-01-27
This book is a must-read for anyone in a hiring capacity. Asking a million questions will not guarantee you a candidate that is the perfect fit. Asking the right questions will. 501+ Great Interview Questions for Employers stresses that generic interview questions are excellent for putting the interviewee at ease. After that, in-depth questions are necessary to illicit honest responses. The book goes beyond just providing questions. It reveals the psychology behind each one and explains how to interpret the response. When a candidate is telling you what he or she thinks you want to hear, the book teaches you how to probe them for an authentic response. The authors were correct in stating that most people are hired for their skills, but fired because they are not the right fit. Recruiting and training new employees is too expensive to make a wrong hiring decision. This book enables me to ask the right questions and to choose the right candidate - the first time.
Book Description
Announcing the fourth and newest edition to the best-selling training games series of all time! Even More Games Trainers Play, Edward Scannell and John Newstrom pick up where they left off in previous Games Trainers Play guides. You'll find fully-explained, ready-to-use icebreakers, brainteasers, problem-solvers and session closers that target the skills you need to teach most--communication, listening, presentation, leadership, creative problem-solving and more. Each game can be played in under 30 minutes and implemented at little or no cost. What's more, this edition focuses in on today's ``hot topics'' of team building, quality initiatives and quality in customer service.
Customer Reviews:
Superb resource book.......2007-05-03
I had this series of books before - loaned them out at work and never got them back (go figure!). Happy to have found them again here.
Recipe for one WILD office Xmas party.......2002-12-19
After we heard what a crazy holiday party the auditor's office was planning, our agency was determined to outdo them, so we hurriedly formed a committee to study the problem and suggest workable plans of action. After rejecting several alternative ideas (such as duckpin bowling and tea at the state museum) we decided to really cut loose and order pizza at lunch time. Supplemented with soft drinks from the machine in the lobby, no less! Everything was set for the best holiday party ever.
When (after days of waiting) the magical day and hour arrived, we all sat down to enjoy our lunchtime celebration when the realization hit: the only way we were going to have fun and interesting conversation was if we actually talked to each other!!
For a few agonizing minutes we silently munched on our pizza and considered the grim situation, until (in a moment reminiscent of the deus ex machina device of Greek theatre) one of our number arrived late, a Santa cap jauntily perched on his head, an easel and flip chart under one arm, and THIS BOOK under the other (he had a magic marker too, but I don't really remember where he was carrying that - perhaps in his pocket protector?). The party was saved!
Now when the folks from the auditor's office show off this year's crop of photocopies of their faces and other body parts, we'll have some stories to tell them about how much fun a REAL party can be.
Even More Games.......2000-11-27
Like a Rocky sequel, this book doesn't get it. It would be useful with children and young adults, but I could not use it with high functioning adults. Had I not been in a hurry, and had reviewed the book, I would not have purchased it.
Great idea's for anyone to use, anytime, anywhere!.......2000-04-08
This book has wonderful idea's to use in almost any setting. You could use the idea's with adults or youth. It is a complete resource for anyone who leads groups of people. It is full of fun activities to do!
Books:
- Winning with Integrity: Getting What You're Worth Without Selling Your Soul
- Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work
- Xeriscape Gardening: Water Conservation for the American Landscape
- 10 Things Employers Want You to Learn in College: The Know-How You Need to Succeed
- An Introduction to Human Services: Policy and Practice (6th Edition)
- Balancing Acts: Obligation, Liberation, and Contemporary Christian Conflicts
- Beauty For Ashes: Receiving Emotional Healing (Revised Edition)
- Becoming an Effective Supervisor: A Workbook for Counselors and Psychotherapists
- Behavior in Organizations: Understanding and Managing the Human Side of Work (8th Edition)
- Beyond Teams: Building the Collaborative Organization (Collaborative Work Systems Series)
Books Index
Books Home
Recommended Books
- Secrets of Voice-Over Success: Top Voice-Over Actors Reveal How They Did It
- Natural Born Charmer
- Fungi and Allied Organisms
- Finite-Elemente-Methode: Rechnergestützte Einführung
- History: Fiction or Science
- Juvenile Delinquency: Theory, Practice, and Law
- Handbook on Animal-Assisted Therapy, Second Edition: Theoretical Foundations and Guidelines for Prac
- The Secret Life of Victorian Houses
- Ettore Sottsass: Architect And Designer
- From Pigments To Perception: ADVANCES IN UNDERSTANDING VISUAL PROCESSES
Coaching for Improved Work Performance, Revised Edition
13 fatal errors managers make and how you can avoid them
101 Biggest Mistakes Managers Make and How to Avoid Them
Managing Difficult People: A Survival Guide For Handling Any Employee
Becoming a Successful Manager : How to Make a Smooth Transition from Managing Yourself to Managing Others
