Book Description
- Written for the budding web developer searching for a powerful, low-cost solution for building flexible, dynamic web sites.
- Essentially three books in one: provides thorough introductions to the PHP language and the MySQL database, and shows you how these two technologies can be effectively integrated to build powerful websites.
- Provides over 500 code examples, including real-world tasks such as creating an auto-login feature, sending HTML-formatted e-mail, testing password guessability, and uploading files via a web interface.
- Updated for MySQL 5, includes new chapters introducing triggers, stored procedures, and views.
From the Back Cover
Interested in becoming a master of the PHP language and MySQL database but don't know where to begin? This best-selling book ranks among the most thorough and practical guides in print, covering all of the key concepts and features, and showing you how to effectively integrate PHP and MySQL to build powerful web sites.
The book begins with a vast overview of PHP's capabilities, starting with a survey of the installation and configuration process on both the Windows and Linux platforms. Next, several chapters are devoted to basic PHP concepts, including variables, datatypes, arrays, functions, string manipulation, and processing user input. Other key PHP topics are also covered, including PEAR, session handling, LDAP integration, the Smarty templating engine, Web services, and PDO.
Next up is a presentation of MySQL's key features. You're first guided through MySQL's installation and configuration process, and are presented with an introduction to its storage engines, datatypes, administration utilities, security features, and data import/export facilities. New MySQL 5--specific chapters have been added in this edition, covering triggers, stored procedures, and views. Along the way, you'll gain insight into PHP's assortment of MySQL functions (using both the mysql and mysqli extensions), and learn how to create and execute queries, perform searches, and carry out key database tasks from within your Web application.
What You Will Learn from This Book
- Install and configure Apache, PHP, and MySQL on both Windows and Linux.
- Accept and process information submitted via HTML forms.
- Authenticate users and track user preferences and data using PHP's session-handling capabilities.
- Process web-based file uploads using the HTTP_Upload PEAR package.
- Create your own RSS aggregator using Magpie, and process XML files in amazingly efficient fashion using SimpleXML.
- Use both command-line and graphical MySQL clients to effectively manage your data.
- Secure the MySQL server, creating roles and restricting access even at very granular levels.
- Effectively integrate PHP and MySQL to create dynamic, data-driven web applications.
Download Description
Beginning PHP 5 and MYSQL: From Novice to Professional offers a comprehensive introduction to two of the most popular Web application building technologies on the planet: the scripting language PHP and the MySQL database server. This book will not only expose you to the core aspects of both technologies, but will provide valuable insight into how they are used in unison to create dynamic data-driven Web applications.
Beginning PHP 5 and MYSQL explains the new features of the latest releases of the world's most popular Open Source Web development technologies: MySQL 4 database server and PHP 5 scripting language. This book explores the benefits, extensive new features, and advantages of the object-oriented PHP 5, and how it can be used in conjunction with MySQL 4 to create powerful dynamic Web sites.
This is the perfect book for the Web designer, programmer, hobbyist, or novice that wants to learn how to create applications with PHP 5 and MySQL 4, and is a great entrance point for Apress's extensive spectrum of PHP books planned for 2004.
Customer Reviews:
Definitely not for begginers.......2007-10-02
I never got around to finishing this book because halfway through it I noticed I had not even written a single line of code.The author does not propose any excercises for you to try out what your learned through the book.All he does is list all the functions available in PHP but no examples on how to use them.
I can see this book being useful as a reference after you have programmed PHP for a while, but for beginners that want to get started in PHP for the very firt time I would not recommend it.
Far too many typos, syntax errors, and gaps in explinations.......2007-09-15
I bought this book on recommendation. I have a background in programming, and I just needed a book to cement together all the concepts I had picked up in developing PHP apps. Less then 2 chapters in the errors became so frequent in the code that the author no longer holds my confidence. Its hard to be confident of his explanation if it lacks the care to make sure its correct.
The writing and explanations, though following a clear format, are at times wildly inconstant in explaining the parts of various functions. Do not recommend.
Full of value.......2007-08-07
I haven't programmed in almost 10 years, but wanted to jump into PHP and MySQL generated web content. I was able to pick and chose throughout this book to bring myself up to speed and have a functional website in a matter of 2 weeks. I was easily able to adapt examples in the book to fit my needs.
This book was really worth the money. I will be referencing to it for a long time to come.
Great reference for all.......2007-07-06
I am a semi-experienced programmer, majoring in CS and currently in my third year. I needed to buy a book to learn PHP for a job and originally went for O'Reilley's _Learning PHP and MySQL_. I quickly realized that was a bad choice, however, because it was way too simple and short and didn't really cover SQL at all. Even as a reference book it just did not suffice compared to Gilmore's _PHP5 and MySQL_ which I borrowed from a friend. PHP and MySQL is covered in great depth, and a thorough index makes this nearly-exhaustive text a great reference book.
**This is likely not a book for someone who has never programmed before** as it uses typical programming language terminology without previous definition. Still, abundant examples and side notes allows anyone with reasonable programming experience to breeze through the book. Reading this cover-to-cover would definitely not be the correct approach, but skimming over the chapters and getting acquainted with the PHP language is something this book makes easy to do when you can simply slow down and go over the examples when you feel you need to, or quickly reach the next section thanks to good organization and text formatting.
If you are looking for a reference book for PHP and MySQL just short of a bible, this is definitely for you. But if you are a complete novice to programming, you would probably be better off coming back to this later or buying it on the side for once you have more experience.
Great starter guide.......2007-06-22
this guide speaks in laymens terms and teached using simple examples. I would recomend this book for grandmothers and professional web admins collections
Average customer rating:
- The 1, 2, 3's of treatment Planning
- Practical Support Par Excellence
- Somewhat Disappointed!
- Clinical Guide for Therapists
- Incredible Resource
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Therapist's Guide to Clinical Intervention, Second Edition: The 1-2-3's of Treatment Planning (Practical Resources for the Mental Health Professional)
Sharon L. Johnson
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Clinician's Thesaurus, 6th Edition: The Guide to Conducting Interviews and Writing Psychological Reports (Clinician's Toolbox, The)
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The Complete Adult Psychotherapy Treatment Planner (Practice Planners)
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The Adolescent Psychotherapy Treatment Planner (Practice Planners)
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Interview Guide for Evaluating Dsm-IV Psychiatric Disorders and the Mental Status Examination
ASIN: 0123865883 |
Book Description
Therapist's Guide to Clinical Intervention, Second Edition is a must-have reference for clinicians completing insurance forms, participating in managed care, or practicing in treatment settings requiring formalized goals and treatment objectives. This practical, hands-on handbook outlines treatment goals and objectives for each type of psychopathology as defined by the diagnostic and statistical manual by the American Psychiatric Association, identifies skill-building resources, and provides samples of all major professional forms.
With over 30% new information, this new edition covers a variety of new special assessments including domestic violence, phobias, eating disorders, adult ADHD, and outpatient progress. New skill-building resources focus on surviving holiday blues, improving communication, overcoming shyness, teaching couples to fight "fair", surviving divorce, successful stepfamilies, managing anger, coping with post traumatic stress, and more. Additional professional forms have been added including treatment plans, a brief mental health evaluation, parent's questionnaire, and a contract for providing service for people with no insurance.
In a practical hands-on approach, this handbook:
* Outlines treatment goals and objectives for DSM-IV diagnoses
* Provides outlines for assessing special circumstances
* Offers skill building resources to supplement treatment
* Provides samples for a wide range of business and clinical forms
* Outlines treatment goals and objectives for DSM-IV diagnoses
* Outlines for assessing special circumstances
* Offers skill building resources to supplement treatment
* Provides samples for a wide range of business and clinical forms
Customer Reviews:
The 1, 2, 3's of treatment Planning.......2007-09-05
This is a real helpful book to have in the human services field especially, now with all the changes that are occuring. I would highly recommend it, not only for therapist, but also any other person who works closely with clients.
Practical Support Par Excellence.......2007-05-14
As a Graduate level student not yet in an internship with access to professional documentation formats, this is a lifesaver. Ms. Johnson has provided solid formats also for some short-term work topics that can be adapted to a wide variety of approaches and styles. I thank her and you for providing this service.
Somewhat Disappointed!.......2007-03-22
This book was not as helpful as I thought it would be. It does not do what the title suggests. 1-2-3s of Treatment Planning suggests that it explains how to do treatment plans. At least, that is what I thought. It does not explain how to do treatment plans. It just has a lot of information, somewhat irrelevant for me.
Clinical Guide for Therapists.......2006-11-11
Excellent book for therapists who need intervention ideas and documentation guide as well.
Incredible Resource.......2006-08-13
This book is priceless in my eyes. It has earned its price countless number of times. This book includes everything from Psychoeducation handouts, treatment plan information, assessment, administrative paperwork and much more. I have used this book on a daily basis in my clinical practice and continue to refer to it regularly. The amount of work put into this book is enormous and I appreciate every bit of it. Thank you Sharon and i look forward to more workbooks, etc . Im sure anything you create will be magnificent.
Highly, highly, highly recommended.
Book Description
A unique classroom-based approach for PMP exam preparation
This proven system for candidates wishing to certify their skills as Project Management Professionals delivers complete coverage of the PMP exam, hundreds of practice questions, and a CD-ROM that includes two electronic practice exams and an electronic copy of the book.
- Reflects the 2005 revision of the exam
- The only study guide to offer a classroom-based approach to exam preparation
- Updated to reflect the new PMBK (Project Management Body of Knowledge) and references all answer explanations directly to the PMBK
Customer Reviews:
Book is pretty good - included SW is GarbageWare.......2007-10-08
I haven't completed the book, though I have covered the majority of the chapters. I've also used the Rita book and I have been through every page of that book.
If you were only buying one, buy the Rita book. But I would recommend getting them both, they have different perspectives and that is helpful.
The included SW with the Phillips book is another matter. This is utter garbage-ware. It was difficult to install (wanted to be installed only as Localhost, not as part of a domain) and misbehaved.
The SW is busted in multiple ways. The most delightful behavior it gave me was about a third of the way through 193 questions (why 193 and not 200? No idea - maybe because I had taken a few questions earlier as an attempt to use it). Up pops a question that says "In the diagram below, the shaded area represents which of the following" with the usual A, B, C and D choices. The fun part is that there is no diagram below to look at and no way to make one appear. Nada. Naturally, I didn't perform very well on the questions like that! (there were 3-5 in the test I took).
A number of the questions were clearly mis-worded - as in having a NOT that made the question have no correct answers or missing a NOT or using the wrong term altogether. The answers at the end certainly showed that the folks doing the answer key were answering a differently worded question than what was provided in the test ...
I also enjoyed that its definition of passing was 80% -- which is not even close to what PMI requires.
While it gave you info on the knowledge area or process associated with each wrong question in the post-test info, there was no summary of where you were doing well/weak vs the overall test objectives.
The access violation crashes it gives as you try to exit the program are a nice finishing touch.
By all means, use the SW. Any experience of plowing through ~200 questions seems good for prepping for the exam. (Which I have not yet taken at the time of writing this review).
But if you were thinking "Wow! A test within the book! I can save $300 and not buy the Rita software! What a clever lad I am!" Well, guess again. The Rita test SW is a much higher quality and much better product. And at its price, it should be.
Ahmed Abushaban.......2007-08-30
This is a great book. This book covers 100% of the materials on the PMP Exam. Some of the questions on the PMP Exam comes from materials outside if the PMBOK. This book covers EVERYTHING on the PMP Exam. The questions at the end of the chapters are challenging and very well written. Knowing everthing in this book Plus reviewing the Input, methodologies,and output in the PMBOK will give you an excellent chance of Passing the PMP Exam. With the help of this book, I passed the PMP exam. This Book can help you too. I would like to thank the author and the Publishing company for a GREAT book.
PMP Project Management Professional Study Guide, Second Edition .......2007-07-26
This book provides the reader with adequate information about Project Management and it focuses mainly on PMP certification exam. The flow of the chapters makes easy for the reader to build the necessary knowledge in project management in general and in PMP certification in specific. Also the supplementary quiz at the end of each chapter ensures that the reader has grasped and understood the most important ideas in each chapter; while the final exam, which is provided at the end of book, allows the reader to get a feeling of the PMP exam.
Great Study Guide for PMP Exam.......2007-04-13
I used this book and Paul Sanghera's Study Guide exclusively for studying for the PMP exam and passed on the first try. This book covers the nine knowledge areas with enough depth that you actually learn something rather than just memorize lists. You must to understand both the knowledge areas and process groups fully in order to pass the exam. Read this book first as it is easier to read than Sanghera's Study Guide. Then read Paul Sanghera's Study Guide to understand the ITTOs of the process groups as these are very important on the exam. Stay away from Rita's books unless you want to be convinced you will fail!
This is THE book to study for prepping to take your PMP.......2007-01-18
For all of you reading the PMBOK and having a hard time relating concept to real life, start using Joe's book. His study guide provides real life examples that help solidify the PMBOK concepts in your mind. And, he has great prep tests at the end of each chapter as well as additional questions available via CDROM. The best way to prep is to study, and practice, practice, practice. Joe's materials provides the best of both worlds!
Average customer rating:
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Management of Professionals, Second Edition, (Food Science & Technology)
Richard Shell
Manufacturer: CRC
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ASIN: 0824708296 |
Book Description
"Considers the common functions of managers, such as effective planning and decision-making, organizational design and staffing, directing and controlling, and delegating. Offers methods to strengthen and enhance personal leadership stule, communication skills, and workplace motivation and involvement to improve individual and organizational productivity and increase business revenues."
Book Description
Since the publication of the first edition, the use of protocols has spread from conferences and workshops to everyday school and university settings. Responding to educators' ongoing needs, this new edition features seven completely new protocols. This teaching and professional development tool is essential for anyone working with collaborative groups of teachers on everything from school improvement to curriculum development to teacher education at all levels.
Customer Reviews:
Using the Power of Protocols.......2006-11-10
This is an excellent book for educators, whether classroom teachers or professors such as myself. I use it constantly as a reference and include it in online learning environments as well.
Very powerful practices.......2004-05-21
Using the protocols in this volume do lead to better practice.
Several years ago, I attended a series of training sessions conducted by the authors on using protocols in professional development situations and experienced the "power of protocols" first-hand. Since then, I have used them or variations in several ways that have lead to powerful insights for all involved. Most recently, in a graduate education course in technology use, my students (prospective or practicing teachers earning a Master's degree) used a modified version of the Tuning Protocol to give and receive feedback on their final projects. All the students commented on the contrast to typical final presentation sessions, and how this experience made them better listeners as presenters and audience members. We also used the Provocative Prompts protocol as a final class activity.
I've used these protocols in working with teachers and administrators in schools. These protocols give people structured opportunties to talk, and to listen -- especially useful in situations of inherently unequal power, such as in meetings with a principal or district-level administator and teachers.
This is an excellent addition to your library if you are a facilitator of any kind (principal, teacher educator, lead teacher, etc.) and is a good companion book to David Allen, Tina Blythe, and Barbara Schieffelin Powell's book "Looking Together At Student Work."
Protocols for teachers' meetings..........2004-02-13
This book was not quite what I expected. Silly me, I had expected something about how protocols would lead directly to school or academic improvement. Instead, this is a book about how to run reflective teachers' meetings in schools. The book presents about four dozen "starting points" for teacher in-service trainers, and ways to "run" the conversation(s). It really was not bad, but I had a hard time seeing why the authors used the word "power" in the title.
I suppose this sort of thinking has some place in American education. I had a hard time seeing exactly how this would lead to "better practice," however, or why a teacher in-service educator would pick a particular protocol over another, because most of the protocols seemed roughly similar.
Customer Reviews:
Very Good Introduction to Enterprise Architecture.......2007-06-22
"Introduction to Enterprise Architecture" is a very good text for a student or experienced professional to start to understand this very complex topic. The more useful aspect of the book is how it shows you the required elements of any Enterprise Architecture, and how they fit together. That is the most important thing for any Enterprise Architect to learn. That is presented well in the book.
In addition, there is a good summary of many of the most referenced EA Frameworks.
The examples are good, especially, the appendices that walk you through the specific deliverable documents for several of the well known EA Frameworks. That alone, is well worth the price of the book.
EA classroom book.......2007-02-17
I took Dr. Bernard's grad level EA class (Syracuse Univ. in Washington, DC) in 2004 and this was one of the courses texts. Nothing better than having the author and the professor to study at the same time. Dr. Bernard's approaches are building on the standards of the EA industry. Dr. Bernard's 3 cubed model takes EA into a new direction. He truly wants to build upon the forefathers of this field. Dr. Bernard's passion of this subject shines through in his dedication to EA in federal government. I enjoyed this book (Edition 1) and look forward to future updated versions of this book and comparsions of other EA models.
Excellent textbook for intended market.......2007-02-17
Professor Bernard provides an excellent textbook for the federal sector in An Introduction to Enterprise Architecture. Scott strove to meet this market niche need and met that goal. As a collaborative editor to Scott on the final text, I know he was very exacting with his desires to have this text presented in the manner he choose-after receiving many suggestions for alternative presentation considerations-Scott stuck to his original agenda. Working with Professor Bernard was enjoyable-he is a conscientious man and considerate soul to work with. I fully endorse his book.
Worth reading to set up an EA program.......2007-01-30
IF you are looking to set up a new Enterprise Architecture program for your organization, this book outlines the steps you should follow. Please note that it doesn't teach you how to be an Enterprise Architect.
EA3 is worth reading.......2006-10-16
EA is the application of rigorous methods to the management of Enterprise IT. Rigorous methods require, well, rigor. As a new practitioner of EA you will quickly find that you must choose how you will document the enterprise, and how you will then document the documentation formats so they are repeatable. This is dull work, tedious, and error prone. Dr. Scott Bernard has done the work for you. It will save you weeks of thankless dull effort. The advantage of this work is not academic theory and fancy hocus pocus, it is not advancing some odd software approach designed to displace system engineering in EA practice, it is not endless words to make you sound smart to the CEO, but trench warfare level lists of real artifacts with documentation and examples for real practitioners. Thank you, Scott Bernard from a 20 year practitioner of the art of enterprise scale IT architecture and strategic planning.
(On balance I should also mention that the cube, while it is an improvement on the FEAF triangle Dr. bernard helped author, remains imperfect as a clarifying device. It is unclear what the third dimension represents- some muddiness remains in the conceptualization. The EA3 cube is not the icon of EA that the Zachman matrix is... yet. I await his next try for yet another improvement.)
Book Description
Sue Knight takes a fresh look at the most recent developments in this completely revised and updated toolkit of exercises, examples, and action tips to accelerate learning, increase creativity, and manage the unpredictability of our business and personal lives.
Customer Reviews:
Good introduction to NLP.......2007-03-02
I find this book an excellent introduction to the field of Neuro-Linguistic Programming. While there are a few other good introductory level books, this one is specific to the work context and for many people this is the best place to start improving your communication skills. Most challenges in the work place arise as a result of ineffective communication. Improvements in this area can lead to greater job satisfaction and more opportunities for advancement. Sue Knight writes in an easy to read style that will be accessible to all readers. I had purchased the first edition, but this newest edition has so much additional information that I purchased a second copy.
Not a good book on NLP, nor a good book on work/business.......2005-12-16
Oh dear. I thought long and hard about whether I should write a review on this book.
Clearly work has gone into writing it and I did pay quite a few dollars for it, so I really wish it had been good.
But no, I have to be honest, I think it has done more to turn me off the subject of NLP than even the most skeptical write-ups on the subject.
I was looking for a book that would give me a proper guide to NLP skills I could use in the workplace or business.
This neither explained properly or simply the NLP skills, nor their application in business.
It did make an attempt, but it did the worst possible thing it could - it bored the hell out of me.
To say that NLP is meant to be software for your brain, the science and practice of human excellence and is said to be as potentially limitless as the imagination itself, this book bored my socks off.
Sorry, but I found it so dry and dull.
None of the techniques, theories, etc, seemed to be very practical or hang together, it just seems to go from one subject to another with no accumulation of value or learning, which is ironic because that is what NLP is meant to be about.
I'm no expert, but I can tell you that one of the first books I ever read on NLP doesn't go into all the dull as dishwater complexities that this book does, but it has 100 times the value. That book is Change Your Life in Seven Days by Paul McKenna (see my review). It doesn't actually even mention NLP but contains all the useful techniques without the dullness of this work, and it's much cheaper, too, with a free recorded guided mind reprogramming session which is the true power of NLP in action.
Back to this book - it seems to have little application in business and is pushing a bright and frothy agenda. Well business isn't all like that. Alot of the time it's tough stuff and I can't see anything here helping even remotely.
Yes, I know all that stuff about mirroring and matching the language and gestures of the other person, but really, unless you are extremely quick, the transactions between people are so subtle that you are not exactly likely to get some negotiation breakthrough of massive proportions by the means described here.
I have since discovered a number of books that are much more effective in outlining persuasion/negotation and communication techniques in business and blow this book out of the water.
As I say, it put me off NLP for some time. However, from other books I have seen some merit in the subject and I still have some interest in it.
I have checked out a book on Amazon called Introducing NLP and have only read the searchable pages online.
However, those few pages seemed to give more clear and compact info than the first 250 pages of NLP at work.
Even the subject matter in NLP at Work is just poorly applied to business. Modelling is apparently just copying what someone else does to get the same effect. Well I learnt how to do that at school, and it's not that revolutionary a concept.
And meta-messages. What is the overall message a business is trying to give? This is not a meta-message. This is known as corporate image/identity and again is not a revolutionary concept.
If you need tips from this book on it, in the very brief way it is mentioned, then you are probably sunk already.
The only slightly redeeming part is that the section on anchoring is reasonably well described.
However, I think this book needs to decide what it is trying to be.
If you want to give a business person, who is fresh to the subject, the tools of NLP to use in a business setting, you have to come from a business perspective.
That perspective is a practical one. One that doesn't have time to trawl through all the hokey-pokey that is dragged through here.
After all, NLP is meant to be about what works. And this book sure doesn't work for me!
Not enough deapth.......2002-09-20
The author has touch on many a NLP techniques and has not talked enough about them to enable the reader to learn those techniques.
A Good Read!.......2002-09-18
Neuro linguistic programming, which sounds like a diabolical technique straight out of A Clockwork Orange, is actually a relatively straightforward method of paying attention to the verbal and non-verbal messages that people constantly emit. By noting the inflection, body language and eye movements of others, you can glean a better understanding of what they are really thinking. Conversely, by controlling the signals that you send, you can make sure that people are getting the right message. With the caveat that many elements of NLP are straight out of Communications 101, we from getAbstract recommend this book to anyone in business whose communications skills could use an upgrade.
Clear and informative.......2002-09-07
This is a well-written book on NLP in the workplace. The author's style is clear and easy to follow. There is little jargon and an emphasis on getting ideas across in plain English. A very good overview of NLP and its applications. Highly recommended.
Product Description
This text--developed in response to an increasing interest in ethics and a growing number of courses on this topic that are now being offered in educational leadership programs--is designed to fill a gap in instructional materials for teaching the ethics component of the knowledge base that has been established for the profession. Ethical Leadership and Decision Making in Education: Applying Theoretical Perspectives to Complex Dilemmas, Second Edition: *demonstrates the application of different ethical paradigms (the ethics of justice, care, critique, and the profession) through discussion and analysis of real-life moral dilemmas that educational leaders face in their schools and communities;
*addresses some of the practical, pedagogical, and curricular issues related to the teaching of ethics for educational leaders;
*emphasizes the importance of ethics instruction from a variety of theoretical approaches; and
*provides a process that instructors might follow to develop their own ethics unit or course. Part I provides an overview of why ethics is so important, especially for today's educational leaders, and presents a multiparadigm approach essential to practitioners as they grapple with ethical dilemmas. Part II deals with the dilemmas themselves. It includes a brief introduction to how the cases were constructed, an illustration of how the multiparadigm approach may be applied to a real dilemma, and ethical dilemmas written by graduate students that represent the kinds of dilemmas faced by practicing administrators in urban, suburban, and rural settings in an era full of complexities and contradictions. Part III focuses on pedagogy and provides teaching notes for the instructor. The authors discuss the importance of self-reflection on the part of both instructors and students, and model how they thought through their own personal and professional ethical codes as well as reflected upon the critical incidents in their lives that shape their teaching and frequently determine what they privileged in class.
Book Description
PRINCE 2 is a flexible project management method, suitable for use on any type of project. It has been derived from professional Project Managers' experiences and refined over years of use in a wide variety of contexts.
'PRINCE 2: a practical handbook' demonstrates how using PRINCE 2 can provide a business-like start to a project, ensuring its viability and the effective use of resources before any large-scale expenditure is undertaken.
It covers the main management concerns about a project such as initiation, controlling products, quality, risks, change and project closure, and concludes with descriptions of the normal management products of a project.
Assessed as conformant with the concepts of PRINCE Version 2 by the PRINCE User Group Ltd
Fully updated and revised to reflect the year 2001 changes to PRINCE 2
Relates PRINCE 2 to the practical issues of setting up and running a project
Customer Reviews:
UK's best kept secret.......2001-06-30
I rushed out and bought this book after a friend sent me a Visio diagram of PRINCE 2 processes that someone had sent him. I was intrigued by the interrelationships among the PRINCE processes and the organizational structure of a PRINCE 2 project.
What I found between the pages was an eye-opening view of a project management methodology that has been used since the mid-1980s and is the UK national standard. What made this methodology so eye-opening, aside from the fact that I had never heard of it, is that projects are organized in such a manner that ensure that sponsors, business process owners and the project team are working in a consensual environment with clearly-defined lines of communications. In my experience, even on well run projects, this is rarely achieved, yet here is a mature, 15-year old methodology that appears to be in wide use outside of the United States that should be heavily borrowed from in the U.S.
As I read this book I found one best practice after another that definitely need to be incorporated into projects, especially IS/IT projects, which have an appallingly high failure rate. Among the practices documented in this book are: breaking projects into stages and phases (widely known, but unevenly practiced in my experience), basing milestones on deliverables (I've been on too many projects are based on schedules, resulting in 90% complete almost immediately and the remaining 10% takes ten times longer - basing progress on deliverables prevents that sort of sleigh-of-hand), and risk, configuration and change management processes that are totally integrated into the project (something else that's much talked about and abandoned early on, if attempted at all).
I personally found the writing style to be a bit obtuse, but I attribute that to the difference between American and British versions of English. Despite that, this book contains what I consider to be an effective approach to project management, and one that should be adopted on these shores because of the best practices that I cited above. I am reasonably sure that the PRINCE 2 methodology can be married to the U.S. standard, Project Management Body of Knowledge, without affecting the integrity of the PMBOK. I strongly recommend that anyone serious about running a project in an effective, smooth manner read this book and incorporate as many practices as corporate politics will allow. I give it 5 stars and hope we have another British invasion.
SOme excellent practices for PMPs and PMO organizations.......2001-06-29
This book's main value is to Project Management Professionals (PMPs) and readers who are seeking a viable program management office (PMO) model. The reason for this particular audience is because PRINCE 2 practitioners almost certainly have a copy of Managing Successful Projects with PRINCE 2, which is the official reference for that project management methodology and its certification requirements. PRINCE stands for PRojects IN a Controlled Environment and is Great Britain's counterpart to the U.S. project management body of knowledge (PMBOK) that is the standard reference for PMP certification and is also the American National Standard for project management.
Why PRINCE? It nicely augments the PMBOK in a number of ways, all of which are covered in this book. The book begins with an introduction that explains PRINCE version 2 and its benefits. The next chapter covers the differences between PRINCE version 1 and 2, and can be safely skipped by the potential audience I cited.
Chapter 3 is a complete description of each of the eight PRINCE processes, which are: SU - Start-Up the Project, IP - Initiate the Project, DP - Direct the Project, CS - Control the Stage, MP - Manage Product Delivery, SB - Manage Stage Boundaries, CP - Close the Project, PL - Planning. A few clarifications are in order here: During start-up (SU) the key players are identified and preliminary plans and briefs are developed; during initiation (IP) the initial planning is done and project controls and administration is developed and instituted. Also note the emphasis on breaking down the project into stages (CS and MP), and on deliverables (MP). These are key elements of the PRINCE 2 approach, but can easily be incorporated into the approach outlined in the PMBOK's nine process areas.
The real difference between PRINCE and the PMBOK, and the value of applying the PRINCE approach to organizing a PMO, is the organizational structure, which is covered in chapter 4. The project board and well defined roles and responsibilities required by PRINCE 2 are described in sufficient detail to use the information in this chapter as the basis for a PMO as well as for organizing a project in such a manner that ensures proper communications are established and all key stakeholders are active participants. This organizational structure will go a long way towards a proactive project management posture and will also assure quality. Chapter 5 covers planning, which is fairly generic. It does address the deliverables-based approach and PMPs will find some useful information here. PRINCE 2 practitioners will find nothing new. Chapter 6 addresses project controls with a focus on roles, responsibilities and organizational oversight. This material will be invaluable to anyone setting up a PMO or who wants to run a tight project. Another key difference between PRINCE 2 and the PMBOK is the emphasis that PRINCE places on developing a business case. Chapter 7 thoroughly covers this aspect and also provides forms that will prove useful.
The PRINCE 2 approach to managing risk is covered in Chapter 8, and is nearly identical to the PMBOK approach. The list of risk analysis questions provided at the end of this chapter is complete and worth a careful read. Quality methods embodied in PRINCE 2 and covered in Chapter 9 is significantly different from the PMBOK approach. It does not conflict with the PMBOK, and can be easily integrated into a project run in accordance with the PMBOK. I strongly recommend using the best practices from PRINCE 2, which include developing a project quality plan, stage quality plans and instituting quality reviews as set forth by the PRINCE 2 method. Chapters 11 and 12 cover configuration management and change control in a lot more detail than is given in the PMBOK. Both are essential ingredients of product quality and scope management, and this book gives a thorough and straightforward treatment of both areas.
The appendix is a collection of 25 artifacts (see table of contents for a full listing) that can be tailored to meet your specific requirements.
Overall this is a valuable book that was ostensibly written for PRINCE 2 practitioners, but I personally believe it is of equal value to PMPs or any project manager who wants to learn and apply best practices in project management.
A good complementary book to the Prince official course book.......1999-05-30
I thought that this book is well presented and very readable. It is what it purports to be but cannot replace the official book in terms of depth and advice. A good buy to keep in your briefcase or as last minute study aid for the examinations in Prince 2
Good handbook of an invaluable method, but not a tutorial.......1998-03-20
This book is not intended for beginners. It's very brief, as required by that of a handbook. It assumes that you know the method and you are practising the method and using this book as reference, not tutorial. The method is invaluable. Any would-be business leader might find it helpful if he/she can read with patience and with application in mind.
Not very well written, probably copied from white papers!.......1998-03-03
Badly presented, layout terrible, far to expensive
Book Description
Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves.
Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field.
He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of communications channels. He also discusses firm-wide relationship management, leading relationship teams, and value-based pricing for knowledge-based client relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.
*Completely updated and revised to focus on the latest thinking in client relationships and professional services
* Discusses how to make effective use of the new collaborative technologies
* Includes numerous case studies and examples of real professional services firms
Download Description
Developing Knowledge-Based Client Relationships, Second Edition, focuses on high-value client relationships and key drivers of these today, in particular knowledge-based client relationships. Author Ross Dawson presents clearly and in an extremely practical fashion what knowledge organizations can do to enhance the value of the knowledge they deliver to clients in order to strengthen the client relationship, provide client leaderships, and develop mutually profitable relationships. Dawson then presents a framework for enhancing the client relationship capabilities of the firm, which examines strategy, structures, processes, skills and culture as key enablers of relationship capabilities. He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of com
Customer Reviews:
Hitting the Suite Spot.......2005-09-13
The only thing wrong with this book is that more CEOs don't read it. Ross Dawson captures and communicates the strategic and tactical imperatives to help any organization (or person) build lasting and successful client relationships. It is akin to something you always knew but didn't know how to say. Ross does all the work and makes it seem easy. From placing value on your services (do you want to be a commodity or a partner) to implementing collaborative technologies, Ross tells it like it is, in a way that even the most static organization can understand and embrace. A must read for anyone who wants to survive in today's marketplace. Great for marketing communications professionals in particular (at advertisers or at agencies).
Tony Keevan
Great Upgrade in the second edition.......2005-08-13
Ross Dawson has recently produced the second edition to his successful Developing Knowledge-Based Client Relationships. Opening sentences set the tone: "Knowledge and relationships are where all value resides in today's economy...Moreover, knowledge itself is all about relationships." This resonates well with my experience. In this book, Ross looks at this issue in the context of professional service firms, a market in which I spent over 20 years of service. In this case, a client is not simply purchasing the services of the smart individual assigned to them, but the collective knowledge of the entire firm. That is where the unique value lies. Otherwise a simple placement service at much lower rates would be sufficient.
This is the second edition of a book which first appeared in 2000. One of the major upgrades came from an understanding that if you clients do not recognize the value you create for them through more knowledge-based relationships and services, it does not help you or your clients. This new edition addresses this issue by proving material on how to lead your clients through knowledge based relations and understand the value they bring. Ross provides a useful model for obtaining a deep partnership with your client. The four stages are engaging, aligning, deepening, and partnering. While there are many such models, I have found them useful focal points for activities. For example, we used a somewhat similar model to design our internal marketing efforts at Ryder. It helps to ensure that you are laying the right foundation for a deep relationship and not getting ahead of the process. You do not what to conduct aligning activities until you are engaged, etc. Sounds simple, but this point is often overlooked in practice without a model to check against.
There is a good section on the current and future status of professional service firms and a multi-chapter section on how these firms can add value by promoting knowledge-based relationships with their clients. Being very practical I was especially interested in the final section on implementation. How can you practically do this stuff? As Ross wrote, the real value is making these things happen. I was not disappointed here. He gives a robust framework of the five key domains: strategies, structures, process, skills, and culture. But, more importantly, fills this framework in with specific suggestions.
Next, follows a review of the growing communication channels available to connect with clients and their strengths and limitations. There is a tradeoff between efficiency and relationship strength. But the high payoff activities come from the high relationship initiatives. Ross extends this approach to offer ways to expand client contact beyond the initial relationships that brought you into the firm. This expanded contact requires greater guidance and leadership to ensure consistency and alignment with your objectives for the client and this leadership is the subject of the next chapter. Here he makes use of the four stage model introduced earlier, engaging, aligning, deepening, and partnering, and applies it to a variety of communication channels. I have found that a key to success in most consulting relationships is active involvement by the client. The best initiatives, the ground breaking ones, came from a partnering with some smart client people. The worst were ones were we were forced to do it for them. Ross develops this theme in the next chapter on co-creation with some excellent examples such as the successful London ad agency, Mother.
Ross concludes with an appendix on the nature of mental models drawing on cognitive science. This was my academic field so I read this piece with great interest. He covers the two main types of mental representations, analogical or sensory based like images, and propositional which are abstract in nature and best represented by language and math. These two forms can complement each other but their qualities need to recognized and taken advantage of in communication. The goal of this review of the basic concepts of cognitive science is to provide a grounding in ways to more effectively transfer knowledge. To transfer knowledge we must understand how people acquire this knowledge.
I certainly recommend this book to anyone who wants to develop deeper client relations, create more impactful initiatives and enable their clients to appreciate the significance of this work.
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