Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice

Book Description

Over the last decade or so research into bullying, emotional abuse and harassment at work, as distinct from harassment based on sex or race and primarily of a non-physical nature, has emerged as a new field of study. Two main academic streams have emerged: a European tradition applying the concept of 'mobbing' or 'bullying' and the American tradition, primarily identified through concepts such as emotional abuse and mistreatment. One focuses on the perpetrator, the other on the victim. In addition, research in this field has also started in Australia and South Africa. All are brought together in this work, in a synthesis of research and analysis of practice in the field. Bullying and Emotional Abuse in the Workplace aims to document the existence and consequences of the problem of bullying, to explore its causes and to investigate the effectiveness of approaches aimed at mitigating and managing the problem, as well as to offer suggestions for further progress in this important new field.

The Handbook of Emotional Intelligence : Theory, Development, Assessment, and Application at Home, School and in the Workplace

Average customer rating:

Fine
Jonathan Cohen, Ph.D., Columbia University
If you are serious about learning the background to E.I.
More information about this book
Essential resource

The Handbook of Emotional Intelligence : Theory, Development, Assessment, and Application at Home, School and in the Workplace

Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover

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Emotional Intelligence: Key Readings on the Mayer and Salovey Model
Educating People to Be Emotionally Intelligent
Linking Emotional Intelligence And Performance At Work: Current Research Evidence With Individuals and Groups
The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers

ASIN: 0787949841

Book Description

Building on nearly eighty years of scientific work, The Handbook of Emotional Intelligence is the first definitive resource that brings together a stellar panel of academics, researchers, and practitioners, in the field. Sweeping in scope, the text presents information on the most important conceptual models, reviews and evaluates the most valid and reliable methods for assessing emotional intelligence, and offers specific guidelines for applying the principles of Emotional Intelligence in a variety of settings.

Customer Reviews:

Fine.......2005-09-08

The book was as promised, and it arrived in the promised window of time. I'm satisfied.

Jonathan Cohen, Ph.D., Columbia University.......2001-09-09

This is an excellent book. It provides 'state of the art and science' information about past and emerging work in emotioanl intelligence and competencies. I highly recommend it.

If you are serious about learning the background to E.I........2001-06-14

The Handbook of Emotional Intelligence is a must read for anyone who is serious about emotional intelligence. Through this book, Bar-On and Parker have brought together a world-class collection of academics, psychologists and researchers. Before the Handbook was written, researchers and practitioners who wanted to get to the bottom of emotional intelligence needed to look up thousands of sources to even start their research. Bar-On and Parker have completed a sterling effort - the chapters include hundreds of research studies and the links are made between many different strands of research on intelligence and emotion and they are brought together in a 'tome' of useful information. This book is not a light piece of bedtime reading. It is a text book which should be on the shelf of anyone who wants to hear direct from the key researchers who have helped to create the field of Emotional Intelligence, so well popularised by Daniel Goleman in his book 'Emotional Intelligence'.

More information about this book.......2001-03-14

I've read your book, and I need more information about it, such as : * Are there any subtest and the guidance theory of this book ? I mean, I want to know, is your book, has a several tools of Psychotest, especially to measure Emotional Intelligence, which will be used (by ME, as an officer in HANESA CONSULTANT in Jakarta, in Selection Division), in selecting, recruiting, and making a Psychological Report toward to our Clients (Industrial Field). * May we have a convenience time, to have a short and comfortable conversation about your book ?

Thanks before and I'm waiting for your good news as reply.

Essential resource.......2000-09-28

This is the essential resource for a summary evaluation of research and emerging measures for emotional intelligence. Anyone with an interest in this fundamental human capacity should consult this book.

Commitment in the Workplace: Theory, Research, and Application (Advanced Topics in Organizational Behavior)

Average customer rating:

A résumé of more than 10 years of research.
Clear, Straightforward.
A Complete book about organizational commitment.

Commitment in the Workplace: Theory, Research, and Application (Advanced Topics in Organizational Behavior)
John P. Meyer , and Natalie J. Allen
Manufacturer: Sage Publications, Inc
ProductGroup: Book
Binding: Paperback

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Retaining Valued Employees (Advanced Topics in Organizational Behavior)
Leadership: Theory and Practice
Applied Psychology in Human Resource Management (6th Edition)
Job Satisfaction: Application, Assessment, Causes, and Consequences (Advanced Topics in Organizational Behavior)
Taking the Measure of Work; A Guide to Validated Scales for Organizational Research and Diagnosis

ASIN: 0761901051

Book Description

What is a committed employee? Are employees who are committed better or worse off than employees who are uncommitted? What are the organizational advantages and disadvantages of having a committed workforce? Commitment in the Workplace provides an overview of academic and popular perspectives on what committed employees look like and how they become committed. The multiple faces of commitment are examined as are the links that have been established between the various forms of commitment and organizational behavior. In addition, questions concerning individual differences, organizational characteristics, and work experiences associated with commitment are explored. The book concludes with a discussion of what organizations can do to manage commitment effectively, including commitment under more difficult circumstances, such as merger/acquisition, downsizing, and relocation. One of the great strengths of the book is that it summarizes the key organizational commitment research in such a way that the research findings can be evaluated for both their scientific merit and their practical value. The primary audience for Commitment in the Workplace includes students in MBA and executive MBA programs, researchers, and students and practitioners in the fields of organizational behavior and industrial psychology.

Customer Reviews:

A résumé of more than 10 years of research........2000-12-23

For newcomers in the field, this is probably the best book available.

Clear, Straightforward........1999-11-25

This is the best book about commitment in the workplace so far as I am concerned. Readers may find the style of writing, contents and structure so clear and straightforward.

If you STILL recognise employees' commitment to their organisation is composed of only one dimension based upon "affection" or "identification", probably you're wrong. And if you find your coworkers and supervisors may seem committed to the organisation, their behaviours lead to various results, not simply determined as a good citizen's.

This book will give you a key to solve what we think about "complexed" commitment. Essential for MBA students, researchers and HR managers. Good work, in a word.

A Complete book about organizational commitment........1998-03-19

The book is a complete review and application of the Meyer e Allen three component conceptual model of organizational commitment. An indispensable book for organizational commitment research.

The Couple and Family Clinical Documentation Sourcebook: A Comprehensive Collection of Mental Health Practice Forms, Inventories, Handouts, and Records (Practice Planners)

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The Couple and Family Clinical Documentation Sourcebook: A Comprehensive Collection of Mental Health Practice Forms, Inventories, Handouts, and Records (Practice Planners)
Terence Patterson
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback

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The Clinical Documentation Sourcebook: The Complete Paperwork Resource for Your Mental Health Practice
The Family Therapy Treatment Planner
The Therapist's Notebook for Families: Solution-Oriented Excerises for Working With Parents, Children, and Adolescents
The Complete Adult Psychotherapy Treatment Planner (Practice Planners)
The Couples Psychotherapy Treatment Planner (Practice Planners)

ASIN: 0471252344

Book Description

All of the forms, inventories, checklists, client handouts, and clinical records essential to building and running a successful practice.

Has the paperwork monster created by today's managed care environment crippled your couple and family practice? This handy sourcebookâthe first in this disciplineâis the timesaving resource you've been looking for. It provides couple and family therapists with a full arsenal of tools for assessing and treating clients' problems, and managing today's complicated practices.

Providing ready-to-copy blank forms, examples of fully completed forms, and a floppy disk containing all of the blank forms in ready-to-use word-processing files, this invaluable resource will assist you in effectively and efficiently providing services. With The Couple and Family Clinical Documentation Sourcebook you'll spend less time on paperwork and more time with clients.

All of the forms, inventories, checklists, client handouts, clinical records, and guidelines essential to building and running a successful practice

Ready-to-use blank forms and handouts make it easy to satisfy the paperwork demands of HMOs, insurers, and regulatory agencies
Completed copies of forms illustrate the exact type of information required
Clear, concise explanations of the purpose of each formâincluding when it should be used, with whom, and at what point
Forms may be copied from the book or customized on the included disk.

Reclaiming the Fire: How Successful People Overcome Burnout

Average customer rating:

very good
More common than you think ... when the adrenaline of chasing success stops working
When I thought I just had it
An exceptional read - insightful, clear, and well-written
Excellent contents - Not easy to apply

Reclaiming the Fire: How Successful People Overcome Burnout
Steven Berglas
Manufacturer: Random House
ProductGroup: Book
Binding: Hardcover

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Accessories:

Health o Meter HDC100-01 "Grow with Me" Teddy Bear Scale for Babies and Toddlers
Braun IRT 4020 ThermoScan Ear Thermometer

ASIN: 0679463216
Release Date: 2001-05-08

Amazon.com

Why do so many seemingly successful professionals hit the wall in middle age, and decide to either radically scale back their careers or set off in an entirely new direction? Clinical psychologist Steven Berglas, a specialist in success-induced burnout, believes it stems from the "self-handicapping behavior" that baby boomers are exhibiting in record numbers as they climb the corporate ladder and find they aren't happy with what results. Terming the phenomena Supernova Burnout, Berglas defines this workplace ennui as "the constrictive effects of being branded a 'success'" and offers some advice for the psychological distress that is an increasing consequence. In Reclaiming the Fire, he advances his arguments in a serious but accessible manner with references to cultural touch points like Mark Monsky's Looking Out for #1 and help from philosophers such as Friedrich Nietzsche. He analyzes "performance-inhibiting" behaviors ranging from substance abuse to abrupt career changes that he says developed from societal attitudes of the last half century, and suggests a few individual and organizational responses (including his 60 Minutes cure, which relies upon passion and intrinsic motivation to battle career malaise). While not everyone will agree with his assessments and prescribed cures, businesspeople who fit Berglas's description--and human resource managers who deal them--will likely find the material intriguing and potentially helpful. --Howard Rothman

Book Description

The definitive work on avoiding burnout, written by the psychologist who is the leading specialist on the issue. An illuminating and useful book for anyone coping with the pressures of work.

In Reclaiming the Fire, Dr. Steven Berglas analyzes the rises and falls of corporate executives, middle managers, lawyers, entrepreneurs, and others as they struggle to handle the trappings of successful careers. How does one deal with encore anxiety, the monotony of having to use talents that are no longer psychologically rewarding? Why is it that our national obsession with wealth traps people in careers that often lead them to wonder, "Is that all there is?" And why do highly successful people often set themselves up for disastrous falls?

Dr. Berglas answers all these questions and many more in this groundbreaking book by discussing real people whose careers have left them feeling pressured, burdened, and jaded.

In his most progressive and striking contribution to the literature on career success, Dr. Berglas debunks the persistent myth that women suffer more stress and burnout than men. He disproves the common claim that women involved both in careers and in family life suffer from trying to have it all, and he demonstrates how the drive to form close interpersonal ties a drive that is intrinsic to women can actually prevent both men and women from experiencing burnout. In a related analysis of the mentoring process, Dr. Berglas shows why it is more important for careerists to build legacies for future generations (a process he terms generativity) than to become obsessed with their own personal success. He proves that the process not only benefits the student but provides the mentor with psychological satisfaction and even improved physical health.

Reclaiming the Fire uses the working world not the psychiatric couch as a venue for understanding the psychological and emotional burdens of success. It is the first comprehensive account of how to balance self-esteem and ambition while maintaining challenge and stimulation throughout your career.

Reclaiming the Fire provides insight into:

*Why baby boomers are currently suffering an epidemic of career dissatisfaction

*Why women are uniquely suited to cope with the pressures that cause men to suffer burnout, and what men can learn from them

*How to escape golden handcuffs: the workaholic devotion to a job that is no longer emotionally satisfying

*How to cope with anger that threatens to sabotage your career

*How all professionals can identify the passions that will allow them to sustain and enjoy success throughout their lives

Customer Reviews:

very good .......2007-07-24

I have not yet read through the entire book but it explores many novel ideas. The author did a very good job in bring the text down to everyones level. There is some information that is just not necessary in the book but other than that it is very good.

More common than you think ... when the adrenaline of chasing success stops working.......2006-06-02

There are countless examples of people who have worked and slaved for years in a tunnel vision quest to be top dog ... only to get there and after a while just walk out of a life they once desired like nothing else. Sometimes they say a change of heart did it ... but the psychology of success and the constant demand and expectations of others over time tips the scales to a real fear of failure. Many people prefer to go out with a bang than to fade away a has-been. An intriguing look that begs the question if success really does make one happy.

When I thought I just had it.......2006-03-20

When I started reading the first few chapters, it was like the author was speaking directly to me, knowing what goes on inside my head. Actually, he even made me realize some things I never did myself. The only thing that hurt about this book is the author's writing style and his habit of using superfluous words. I mean when you have to run to a dictionary and back ten times in one chapter, it takes your mind off from the topic. The book is good if you want to understand the problem, but there aren't any real remedies inside this book. Until the very end, we were still discussing the problem and not the cure. Even in the last two chapters there are just more details about the problem yet no actual remedies.

This is a good book and if you're suffering from a burnout and you should get this book because it's a good first step!

An exceptional read - insightful, clear, and well-written.......2003-03-01

Dr. Berglas has written an exceptional book that I would recommend to those who are facing workplace issues such as burnout and "Isn't there more than this?" questioning. While I believe his research is relevant for all audiences - I would highly recommend it for people in large corporate settings - as well as those in supervisory roles. Personally, I picked up the book hoping to find some answers regarding the "dead ends" and the boredom I was starting to feel at my corporate job - and I found Dr. Berglas' book to be insightful and solutions-oriented for people like me... While the book is well-researched and deals with complex issues, it is clear and concise and should be easily understandable for all audiences to grasp... If this book is calling out to you for some reason, I highly recommend you read it.

Excellent contents - Not easy to apply.......2002-04-28

This book deals with the phenomenon of people who have or have had extraordinary succesful careers and nevertheless found themselves to be extremely unhappy - partially up to the point of self-destruction. This also defines the audience for this book: the people described above or those who take a keen interest in such people.

The book has been written by an adjunct faculty member at Harvard Medical school. The academic level is - as far as I can judge - impeccable. The author quotes on many occasions from actual patient-cases which are common enough that many a reader will recognize some of his or her own headaches. One notices that an effort has been made to write a book that is accessible to the general public. However, the book does maintain a certain academic tone that will be off-putting to some people. There are no exercises, questionaires, or the like that would involve the reader a bit more with the subject matter.

Whoever thinks that reading this book and applying a few quick-fix exercises here and mental readjustments there is going to enable them to continue like before, just happier, is extremely mistaken. Dr. Berglas points out that a lot of the misery discussed is a direct result of some deeply engrained characteristics of our culture. For most people, following up on Dr. Berglas' suggestions will imply a drastic (but doable) change in lifestyle.

Book Description

Empie provides an overview of violence in the workplace and explores in detail victimization among mental health workers working with the mentally ill. To find data a domain-specific victimization model was utilized. Focusing on the routine activities of mental health workers, Empie uncovers specific characteristics of this field. Data are based on qualitative interviews and surveys. In order to analyze the data, both linear and logistic regression techniques were used. The findings support Cohen and Felson's (1979) routine activity theory which stresses how the daily activities of the victim provide opportunity for crime.

Bullying in Adulthood: Assessing the Bullies and their Victims

Average customer rating:

Bullying in Adulthood: Assessing the Bullies and their Victims
Peter Randall
Manufacturer: Routledge
ProductGroup: Book
Binding: Paperback

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Adult Bullying: Perpetrators and Victims
Mobbing: Emotional Abuse in the American Workplace, 2002 Revised Edition

ASIN: 0415236940

Book Description

Bullying in Adulthood: Assessing the Bullies and their Victims, other aspects of the problem are examined, such as research and clinical issues, and in particular, assessment of bullies and victims and the background factors to such behavior. This has become increasingly important as the problem begins to be appreciated and addressed within therapeutic, social and legal arenas. A number of strategies are suggested both for dealing with bullying and victim behavior and for monitoring situations, for example by employers to see if problems improve.

Mental Health and Productivity in the Workplace: A Handbook for Organizations and Clinicians

Average customer rating:

Good Handbook

Mental Health and Productivity in the Workplace: A Handbook for Organizations and Clinicians
Jeffrey P. Kahn , and Alan M. Langlieb
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover

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The California School of Organizational Studies Handbook of Organizational Consulting Psychology: A Comprehensive Guide to Theory, Skills, and Techniques

ASIN: 0787962155

Book Description

Mental Health and Productivity in the Workplace is a comprehensive and practical guide to identifying, understanding, preventing, and resolving individual and organizational mental health problems in the workplace. Originally published as Mental Health in the Workplace (Van Nostrand/Wiley, 1993), this completely revised, updated, and expanded edition represents the most current thinking in the field and contains contributions from an expert panel of organizational and occupational psychiatrists. With fifty percent more chapters, this new edition adds essential material on creating systems and cultures that encourage organizational productivity and employee mental health and on finding cost-effective,quality mental health care. The book focuses on problems that start "at the top" (executive dysfunction) as well as on the effects of organizational structure, office politics, chronic change, downsizing and employment uncertainty, office wide emotional crises, and aspects of organizational development. In addition, this helpful resource includes information about such basic issues as anxiety, stress, burnout, depression, drug and alcohol abuse, violence, and psychosis.

Customer Reviews:

Good Handbook.......2003-02-06

Mental Health and Productivity in the Workplace: A Handbook for Organizations and Clinicians
by Jeffrey P. Kahn, Alan M. Langlieb (Jossey-Bass) Efficiency and employee well-being are more important than ever to the overall success of organizations. Emotions are key to understanding executive effectiveness, organizational change, and corporate ethics. Stress, burnout, depression, drug abuse, violence, and other mental health problems are costing businesses billions of dollars every year in lost productivity and costs of ineffective treatment.

Mental Health and Productivity in the Workplace is a comprehensive and practical guide to identifying, understanding, preventing, and resolving individual and organizational mental health problems in the workplace. Originally published as Mental Health in the Workplace (Van Nostrand/ Wiley, 1993), this completely revised, updated, and expanded edition represents the most current thinking in the field and contains contributions from an expert panel of organizational and occupational psychiatrists. With 50 percent more chapters, this new edition adds essential material on creating systems and cultures that encourage organizational productivity and employee mental health and on finding cost-effective, quality mental health care. The book focuses on problems that start "at the top" (executive dysfunction), as well as on the effects of organizational structure, office politics, chronic change, downsizing and employment uncertainty, officewide emotional crises, and aspects of organizational development. In addition, this helpful resource includes information about such basic issues as anxiety, stress, burnout, depression, drug and alcohol abuse, violence, and psychosis.

Book Description

An ideal companion to Dr. Wiger's well-received forms book, The Clinical Documentation Sourcebook, as well as the Psychotherapy Treatment Planners, this book explains the rationale behind, and the most efficient approach to, the paperwork required when providing mental health services in the era of managed care. This reference covers every stage of the treatment process, from the initial assessment to diagnosis, psychological reports, treatment plans, and progress notes. No clinician or trainee can afford to be without this accessible reference.

Customer Reviews:

Great reference for students of Psychology/Counseling.......2006-02-25

This book is a great documentation reference for those just going into the field of counseling. I've used the examples in this book in numerous assignments, and learning to document assessments, diagnoses and notes. I highly recommend it for those in school or having just graduated and needing guidance in documentation.

It's OK.......2005-07-23

I found the book to be slightly outdated. I would, at minimum, conduct a search of other books on the same topic before purchasing this one.

Health and Work Productivity: Making the Business Case for Quality Health Care (The John D. and Catherine T. MacArthur Foundation Series on Mental Health and De)

Average customer rating:

Health and Work Productivity

Health and Work Productivity: Making the Business Case for Quality Health Care (The John D. and Catherine T. MacArthur Foundation Series on Mental Health and De)

Manufacturer: University Of Chicago Press
ProductGroup: Book
Binding: Hardcover

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Redefining Health Care: Creating Value-Based Competition on Results
Who Killed HealthCare?: America's $2 Trillion Medical Problem - and the Consumer-Driven Cure
How Doctors Think

ASIN: 0226432122

Book Description

A recent study of productivity in the workplace revealed that workers spend on average eight percent of their workday doing nothing. This statistic takes on greater significance when we find that health problems impact employee productivity loss by an even greater percentage. In light of this discovery, a group of leading experts from the emerging field of health and productivity research argues that the expansion of health care benefits represents a substantial investment opportunity for employers.

Health and Work Productivity presents state-of-the-art health and productivity research that suggests interventions aimed at prevention, early detection, and best-practice treatment of workers along with an informed allocation strategy can produce significant cost-benefits for employers. Contributors cover all the major aspects of this new area of research: approaches to studying the effects of health on productivity, ways for employers to estimate the costs of productivity loss, concrete suggestions for future research developments in the area, and the implications of this research for public policy.

Customer Reviews:

Health and Work Productivity.......2007-02-13

This is an excellent review of the business case for the health and productivity movement that has become popular in business today. It makes the business case for looking at benefits as adding value to the organization by increasing productivity. Healthcare has long been viewed as merely a benefit and a money drain, but in this new perspective human capital is looked on as a manageable asset that can be optimized. It is important to use a data driven system in order for this optimization to occur. If you are in occupational health or benefits this is a must read to understand the groundwork for the new perspective on health and productivity and allow you to develop a business case for the development of your own program.

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