Book Description
“If life were fair, employees would be perfect. They would do exactly what we asked them to do, exactly when we asked them to do it - except, of course, for the fantastic ideas they would cook up on their own…Back to reality. Your employees are, like you and me, flawed and hopeful human beings whose success is at least partly dependent on your skill as a manager, human beings who will thrive with skillful and consistent attention and wither without it.”
In business today we're told that management development is a thing of the past. Staying limber, preparing to change hats at a moment's notice, and keeping your finger on the pulse of the “new” - that's what we're told is critical.
At this moment when companies and managers aren't focusing on the long haul, Erika Andersen says just the opposite. If you want to compete with the market leaders, grow your business, and succeed in your field, you need support: an all-star staff that epitomizes your company's mission and has the skills to implement it.
How do you achieve this? Grow great employees.
For twenty-five years Erika Andersen has been helping some of the best-managed companies in the world develop their employees. In Growing Great Employees you'll learn how they stay ahead of the competition by investing in their people. You'll discover that:
• Listening is your most powerful asset. Use it to motivate and build commitment.
• Everything you know about interviewing is wrong. Find out how to discover what you really need in a potential employee and how to find it.
• Successful companies hire for keeps. Get people feeling like part of the team from day one.
• Great leaders surround themselves with the best. Recognize who has potential and develop them into tomorrow's leaders.
Whether you're a manager or a senior executive, Growing Great Employees is your guide to creating a dynamic workplace where the efforts you make with your employees today will blossom into success for years to come.
Customer Reviews:
An inspiring resource! .......2007-09-16
Tending the garden is metaphor and departure point for this brilliantly clear, wise and pragmatic book. If you aspire to be an effective leader, if you strive to achieve the potentiality of those who work with you or for you - whether you are a human resources professional, a CEO or newly minted supervisor - Erika Andersen's insights, tools and exercises will deepen your skills, give you fresh insights, and reinvigorate you.
GROWING GREAT EMPLOYEES reminds me that one's humanity plays a big role in becoming an influential leader. The importance of being a good listener, a mentor, being bold, honest, responsible and accessible to those around you are welcomed reminders in this era of myopic functionality, quarterly returns, and corporate liability.
Beyond trend, GGE will be a `perennially' relevant resource for the business community.
An Exceptional Resource Guide to Building and Managing a Powerful Team. .......2007-09-13
Growing Great Employees is an exceptional resource guide to building and managing a powerful team. We send this book to all of our clients, candidates and new hires as it is full of inspiration, powerful tools, practical examples and insight. Erika's conversational writing style, realistic examples, and multi-faceted approach empowers each reader to enhance their leadership skills and manage with confidence.
Practical Management Tips to Grow Yourself (and your team)!.......2007-09-04
Erika Andersen provides us with all the skills we need as managers to turn our associates from contributors to superstars!
In addition to being full of insights and inspirations, Growing Great Employees has space for you to write YOUR story, and to make this book your own.
Don't buy 1 copy of this book...BUY 2: 1 for you, and 1 to give away to your favorite manager or manager-to-be!
If you buy one business book this year, this should be it........2007-08-24
Finally a practical business book that teaches the skills you need to be a top rate manager. No theoretical mumbo jumbo, just practical advice told in a witty, conversational style that makes it a joy to read. Using true life examples, Andersen shows techniques for delegating, making agreements, giving feedback etc.. that provide a virtual road map for becoming a better boss and colleague.
Great Book.......2007-08-17
For nearly a decade, we have been the lucky beneficiaries of Erika Andersen's wisdom and counsel. Her communication style is clear and engaging, and we only wish we could type fast enough to memorialize all her wisdom. We consider having all her great insight in one book as not just a gift to us, but to anyone who wants to sharpen their own business skills and create an outstanding team.
Book Description
For the last 15 years, executives and business professionals everywhere have made The Organized Executive synonymous with success. No other author has helped more people turn wastefulness into productivity than Stephanie winston. Now, in a special edition undated to reflect the changes in technologye-mail, the internet, palm pilots, and a host of other gadgetsshe reveals the best ways to: analyze organization needs; optimize performance; end paper build-up; increase productivity; combat procrastination; and so much more.
Customer Reviews:
Useful Ideas........2007-05-11
I read this book back in the nineties. The tips and ideas I acquired in this book those early days provided an important platform for me to stand on. Whether you are totally unorganized or not, you are bound to find this book useful. This book will encourage you to be more disciplined with organizing the affairs in your life. God knows in this day of information overload you need all the tips, advice and revelations you can find on organization. This book will meet the objective of boosting productivity at some level in one's daily life.
Good ideas-.......2006-03-08
This book by Stephanie Winston has some good ideas for the new generation of cell phones, email, and office clutter. There are options available, and many of the ideas are easy to implement.
Everyone hates the paperwork, but it's got to get done.......2006-02-28
The Organized Executive covers four topics dedicated to managing paperwork, tasks, time and staff. It specifically gives guidelines on planning one's day and setting priorities. It gives scheduling advice and a perspective on how to avoid time wasters. Staff problems from delegation to staff, expectations of staff, and management of staff is covered. The section on managing paperwork is covered first and provides a system for managing paperwork.
"The key to paper management is processing: that is, channeling each piece from your in-box to its appropriate destination." Learning a system that handles paperwork efficiently will result in greater accomplishments, more enjoyment from work, and result in spending fewer hours with paperwork.
Learn the TRAF technique to properly manage paperwork. The first rule in TRAF, before you can use this system, is to READ THE PAPERWORK. Use the following technique on every single piece of paperwork:
TOSS: "Man's best friend, aside from a dog, is the wastebasket," says Business Week. Ask yourself, "What is the worst thing that can happen if I toss this out?
REFER: Delegate paperwork to a staffer or others that are more qualified or trained to deal with the paperwork. Follow-up on paperwork that you delegate.
ACT: Use an action folder to ensure that items that need attention are together in one location. Later, this folder can be prioritized.
FILE: For items that can not be delegated or require action, but can not be discarded immediately, should be filed. Mark this filed paperwork with a discard date to know when the paperwork can be successfully tossed.
Sound suggestions; actual read takes effort.......2005-05-25
The 1980s book is continually updated. Stephanie Winston, also author of Getting Organized, presents a wealth of ideas for managing time, paper, and people more effectively. While she offers sound time- and task-management skills such as "the art of organization," "effective filing techniques," and other ways to promote efficiency, the book is packed with charts, exhibits, and "systems" and hence requires energetic readers.
It does not address the mental/spiritual aspects of staying organized and in control -- something readers want and, more importantly, need.
A Classic Text, Superficially Updated.......2003-03-28
The cover claims that the book has been "revised and updated for the digital age," but Winston's information on technological tools is both superficial and already dated. The term, "PDA," does not even appear in the index.
Book Description
Yerkes offers tips, examples, and motivation to help readers, their coworkers, and their customers unleash the power of fun in the workplace. Through real-life case studies and interviews with dozens of leading authors and everyday people, the author illustrates 11 principles of what she calls "The Work/Fun Fusion."
Customer Reviews:
All the original eleven companies featured have continued to thrive.......2007-07-07
FUN WORKS: CREATING PLACES WERE PEOPLE LOVE TO WORK appears in its second updated, expanded edition to explore connections between work and fun. The original book detailed how eleven different companies blended fun into the course of business for improved results: this revised second edition includes follow-up interviews with all the companies in the first edition to see how they have maintained a fun environment in the face of recession, 911, and natural disaster alike. All the original eleven companies featured have continued to thrive - largely because of their 'fun and work' atmosphere - and business libraries will appreciate a book which documents a series of real-life success stories.
I was wrong!.......2007-06-27
In reading the second edition of Fun Works I expected little change from the first edition I reviewed in 2001. I was wrong!
In her revised edition Leslie Yerkes coins the term "hard science," to include great products, effective strategy, work process improvement, service orientation and strict financial controls, as a fundamental requirement for any successful organization. She applies the term "soft science," including the way people in organizations interact and their culture, as the principal requirement for any sustainable organization.
Leslie Yerkes then revisits eleven companies she first examined in 1999 as examples of her eleven principles for effectively integrating fun and work. Two companies in particular, Southwest Airlines and Isle of Capri Casino, survived & prospered after 9/11 and Hurricane Katrina. Their "hard science" positioned them to survive, but it was their "soft science" that actually saw them through these events.
This book is a must read if your goal is to create and sustain a culture in your organization where people are allowed to and want to do their very best.
New 2nd edition improves on excellent 1st edition.......2007-05-01
Remember what happened to many of the companies featured in Peter's On Search of Excellence? For various reasons many of those companies ended up under-performing and others did much worse.
Contrast this with the track record of the companies Leslie Yerkes profiled and studied six years ago. Of eleven, two were snapped up outright, and the other nine have continued their successful ways. Even Isle of Capri, a resort and casino business battered by Katrina, leveraged its advanced organizational culture to survive and thrive through catastrophe.
Fun Works is a hybrid: it uses the case company approach to derive eleven accessible and practical principles (of organizational development.) Fun Works 2 is not an academic book but it's not "all principle," (and no meat !) either.
For the second edition, Ms. Yerkes has latched upon the distinction between hard and soft organizational science to help her elaborate on the positive, high performance culture she discovered in her research on the featured companies.
It's this 'soft,' human-centered, science she's neatly described in this very worthwhile revision of Fun Works. "Fun" in the workplace, as she points out, has unfortunate connotations going back to the industrial revolution. Smartly, this time around, she's developed a much larger and more nuanced picture of how it is high-performance companies rely on positive and appreciative company culture to synergize and support the so-called hard science.
Another important aspect to Fun Works is that it is not just about corporate behemoths. She's cast her trained eye on companies ranging in scale from a regional architecture firm, to a large university dining service to, admittedly, a paragon of large-scale organizational innovation, Southwest Airlines. It's a great strength of Fun Works that the book's testable principles--obviously--can be tried out in any sized business environment.
It seems five years later many more businesses are coming to understand how critical are the people side of performance and the interpersonal side of positive culture. Yerkes's hybrid of case study and practical manual remains in its second edition, a keystone kind of book about organizational development and, yes, fun at work.
The new edition's updating improves on the first go-round. Heck, the original was the best book on fun at work, so I guess the new version is better than best!
A Fun Guide to a Fun Workplace - Also see WorkLaughs.......2006-12-29
This is not only a fun book to read but, if you take it's advice, it will show you, through examples,
how to put more fun into your workplace. And if you like this book, you are sure to enjoy
WorkLaughs: Quips, Quotes, and Anecdotes about Making a Buck. (also available on Amazon).
Fun most definitely works!.......2006-12-02
Fun and work might not always seem to fit in the same sentence. However, this book by Leslie Yerkes makes fun at work seem all the more likely. Combining the ideas of fun at work with emphasizing a productive and successful company is the perfect mix for this one of a kind book.
Ms. Yerkes' work/fun fusion is brings the relaxed atmosphere of a get together with friends together with driving the success of a business. She does this with eight simple principles to fuse work with fun. Impossible? Think again! Not to spoil the book for you, but with a principle entitled "Celebrate", who wouldn't be enticed to read such a book? Ms. Yerkes' gives employees and management the courage to be themselves and to the best that they can be. The line between management and employee is blurred with the brilliance of Yerkes' ideas. This book encourages an equal playing field amongst all in the office without creating a fantasty, this can really happen! The days of chains of command and lack of communication with upper management could be on their way out the door with the ideas presented in this book.
The principles, examples, and tests in this book provide an unbelievable amount of insight as to how to integrate fun and work. This 200 page book is overflowing with ideas that could easily provide employees with a whole new outlook on your company and work in general. Fun/work inventories allow readers to find out their current view of fun at work. Examples from well-known, successful companies also provides proof that fun at work really does work!
This book is a must read regardless of your position in a company. Entry-level career to president of a major corporation, we all can learn a lot from Leslie Yerkes. She encourages us all not to be so serious at work and let fun happen!
Ms. Yerkes' talks about risk taking in her book, so why not take a risk and go out and read this book. I assure you, you will not be disappointed! Fun most definitely works!
Book Description
The debut title in Wiley’s Microsoft Executive Circle Series, The Think Factory shows you—using case studies and sample improvement plans—how intangibles such as collaboration and business intelligence interact to create tangible value and identifies the best practices for expanding your company’s investment in people and procedures.
Customer Reviews:
Review of The Think Factory.......2007-05-02
I thought that the book was useful in that it laid out a strategy for how to use technology to create a competitive advantage. It offered solutions for how to measure the various outputs of information work and it kept the information worker in the loop as far as the types of technologies implemented which I thought was important. It also created a plan based on measurable facts for how to decide which projects to invest to bring the most benefit to the information worker. I was impressed by the detailed (almost step by step) formula for how to create Productivity Impact Framework (PIF) and the use of realistic case studies to further describe implementation. It was a little heavy on the acronyms and somewhat confusing when it came to adding Lean Six Sigma (LSS) to the PIF but overall was well written. I would definitely recommend it to anyone interested in an effective way to choose and implement a successful IT project.
Average customer rating:
- Yes its worth buying
- My most be-loved management book for 15 years.
- Outstanding brain food for up and coming CEO's
- You can build a successful "people business" from this!
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Further Up the Organization: How to Stop Management from Stifling People and Strangling Productivity
Robert Townsend
Manufacturer: Knopf
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Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits (J-B Warren Bennis Series)
ASIN: 0394535782
Release Date: 1984-01-12 |
Book Description
In this 60 Minute Audio CD, Robert Townsend, former CEO and the man that got AVIS to "Try Harder" tells in provacative style how to get rid of the enertia in American Business. This is your opportunity to learn from the master.
Customer Reviews:
Yes its worth buying.......2006-02-21
There are many books out their on how to take over the world, but few that contain any realistic approaches to effective professional conduct. Although the author is a little brash and self-promoting his insight and practical assessments of the work environment are a fantastic reference/guide to sound corporate conduct and management.
My most be-loved management book for 15 years........1999-09-22
I first read Up The Organisation by Robert Townsend in 1984 when I was still in college. It started to help me establish my very own management style and ways of doing things. I lent the book to a good friend of mine 2 years later and have never seen the book again.
Then in the 90's, I were so happy to find Further Up The Organisation, an updated version of the one I lost and I bought 2 copies. So far I have only worked for 2 organisations during the last 14 years but have received 6 promotions so far, now already the Chief Executive since 1995 at the age of 32. Thanks to Robert Townsend.
The books offer solutions on various subjects at work, but more importantly stimulate the readers to agree or to disagree to the ideas and prompt them to think or re-think how and why they are doing that way.
Until a few years ago, everytime when I was in a bookstore, I would go to the relevant section to look for further updates of the book.
The publisher should re-print the book and sell them again.
Outstanding brain food for up and coming CEO's.......1999-05-03
As a member of the up and coming CEO's of the world (my plan), Further Up The Orcanization is an execellent piece of stimuli for those of us who like to engage our brains in the big picture. If you are one that is fortunate enough to be able to see the forest through the tree and understand how the total solution is the right solution then this book is for you.
It is easy to read and fast. The topics are arranged from A to Z with a one page snap shot of the "answer" to business question and organization issues. While other books attempt to help you understand everything from your inner business self to business lessons through the eyes of a piss ant (remember those who can't do teach, or in most cases write books on the subject), Townsend's book should be considered the manual. Be ensured that if you follow these simple practices your company will be on the way to the top 100 (the company I work for lives by this book and we are ranker number 5 by Fortune this year, our first year under review).
For those fortunant enough to be stepping out on your own, this book is a reminded and a refresher for you to being successful. Interesting that a book writen first in the early 70's then updated in 85 still holds so true for today, ie not a business fad book. After all the bible is still on the best seller list.
Good job and thanks to Robert Townsend.
Terril Perrine
You can build a successful "people business" from this!.......1999-01-21
As a beginning PhD business man (1973) I read and used Up the Organization to build a successful PhD managed, high tech analytical lab. The insights added in Further Up the Organization stand today as the critical backdrop to leading your people and organization through rapid change and growth. This serves as a compatible platform for initiating JIT, TQM and other management fads that might work "if-you-do-it-right". The section on computers and their priests plays as well in the desktop world as it did in the mainframe world. Unfortunately we cannot stop Microsoft from givings features we don't need but which eat memory and CPU cycles.
The sections on PEOPLE, TOO MUCH, LEADERSHP, MISTRESSES, FIRING PEOPLE, AND INCENTIVE COMPSENSATION are classics which remain as useful today as in 1970. You would never know that this book is almost 30 years old.
When I have a difficult management or people problem, I review the relevant sections for a grounding in common sense. I have tried to order a copy for each of my employees, but it is out of print. Let us hope that Robert Townsend puts a few updates on this commen sense book and saves more business folks from themselves!
HINT! HINT!
Average customer rating:
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Agri-Culture: Reconnecting People, Land and Nature
Jules Pretty
Manufacturer: Earthscan Publications Ltd.
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Binding: Paperback
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The Earthscan Reader in Sustainable Agriculture (Earthscan Readers Series)
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Deep Economy: The Wealth of Communities and the Durable Future
ASIN: 1853839256 |
Book Description
Something is wrong with our agricultural and food systems. Despite great progress in increasing productivity in the last century, hundreds of millions of people remain hungry and malnourished. Can nothing be done or is it time for the expansion of another sort of agriculture, founded on more ecological principles, and in harmony with people, their societies and cultures?
This book draws on many stories of successful transformation. A sustainable agriculture making the best of nature and people's knowledge and collective capacities has been showing increasingly good promise. Everyone is in favor of sustainability, yet few go seriously beyond the fine words. This book shows that there is no alternative to radical reform of national agricultural, rural and food policies, and institutions - the time has come for the next agricultural revolution.
Book Description
IBM Workplace represents an entire portfolio of IBM products, new and existing, that focuses on increasing people's productivity in a new way. In this book, IBM Software Live! Program Director Douglas Spencer and Senior Lotus Consultant Ron Sebastian start with an introduction to people productivity in the context of IBM's On Demand Business vision. Then the IBM Workplace strategy and products are described. You will see how the underlying componentized software infrastructure of IBM Workplace provides the flexibility businesses need in the emerging on demand world. You will see how many users without traditional desks such as an outbound sales force, factory floor staff, airline pilots, etc. can collaborate with others boosting the productivity of the entire organization, trading partners, and customers. The authors then provide an overview of the key product lines that implement the IBM Workplace vision including IBM Workplace, WebSphere Portal, Lotus Notes and Domino, and WebSphere Everyplace. You will learn how the new IBM Workplace client technology for these products combines the rich user experience of client/server with the cost characteristics of Web-based applications, giving users the best of both worlds. In the final chapter, the authors explore industry-specific people productivity solutions tailored for the needs of specific industries including aerospace, defense, automotive, banking, financial markets, consumer products, electronics, utilities, government, health care, insurance, life sciences, retail, and telecommunications, etc. The Foreword, by IBM Software Group General Manager of Workplace, Portal, and Collaboration Software, Michael D. Rhodin, provides an insider's perspective on the thinking behind IBM Workplace. To help you stay current, this book comes with your personal password for accessing the companion Web site which offers up-to-the-minute IBM Workplace news, More on the Web links, and additional resources.
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The High Performance Enterprise: Reinventing the People Side of Your Business
Donna R. Neusch , and
Alan F. Siebenaler
Manufacturer: Wiley
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ASIN: 0471132837 |
Book Description
"This book is written for the manager who wants to make their company more flexible, more competitive, more successful, and a more satisfying place to work—what we call the High Performance Enterprise. It explains how this kind of enterprise can be created through two interrelated processes: one strategic and one people-oriented. . . . [U]ntil now, no books have simultaneously provided (1) a process for creating the High Performance Enterprise, and (2) a process for linking the people side of the company to the business strategy. Our goal is to do both, and to provide a model for tying both processes together. Whether you're skimming this book for a few good ideas or seeking a complete battle plan, we hope that you will find in these chapters the tools you need to change your company into a High Performance Enterprise." —from the Introduction
In today's fast-paced, rapidly growing business environment, survival truly does depend on being the fittest. For companies, this means performing at the highest level possible to be more flexible, more competitive, and ultimately, more successful than the rest of the field. Attaining—and maintaining—peak performance may be easier said than done, however, as bold initiatives once thought to be the answer have fallen short of expectations and yielded less than stellar results. What, then, is the solution? In The High Performance Enterprise—now completely revised and expanded—management consultant Donna Neusch and operations manager Alan Siebenaler shed some much-needed light on the ongoing dilemma of improving performance and sustaining long-term standards of excellence.
For the past several years, companies have strived to change the way work is performed and business is conducted, trying everything from TQM, teams, and Kaizen to QFD, right-sizing, and activity-based costing. Yet, despite these various techniques, results have been less than managers have hoped. Why the shortcomings? In most cases, the reason has been that people systems, including work design, compensation systems, and team structures, have either been ignored, ineffective, or counterproductive—costly mistakes that need to be corrected if a company is to succeed.
The High Performance Enterprise, Second Edition emphasizes the crucial role of people systems in the overall performance improvement program, examines its relationship with another important component—strategic direction—and shows you how to tie them together seamlessly to achieve optimal results. With complete details on both subprocesses, you'll learn about key concepts that are integral to strategic direction, such as mission, values, and vision, as well as the basics needed to turn this direction into action.
To help you strengthen and reinvent the people side of your business, you'll find a proven 10-step process that incorporates managing performance and compensation, defining flexibility and teams, developing staffing strategies for future skills, and planning for implementation, among other fundamentals.
Packed with helpful case studies, numerous real-world examples, and practical applications from the field, The High Performance Enterprise, Second Edition offers new solutions for age-old problems: how best to improve performance and increase return on compensation dollars. Essential reading for all managers.
Books:
- Health Behavior and Health Education: Theory, Research, and Practice
- Health Behavior and Health Education: Theory, Research, and Practice
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
- History: Fiction or Science? (Chronology, No. 1)
Books Index
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12: The Elements of Great Managing
