Book Description
Praise for the First Edition of Virtual Teams
"If you want to see where organizational communications are going in the future, heed what these pioneers have written today." -Howard Rheingold, author, The Virtual Community, and founder, Electric Mind
"Lipnack and Stamps have written an important book for the twenty-first-century corporation." -Regis McKenna, The McKenna Group, author, Relationship Marketing
"This book provides a long overdue perspective on how to apply the discipline of real teams in the fast-moving, increasingly dispersed information age of the future." -Jon R. Katzenbach, author, The Wisdom of Teams
"For those who want to lead the movement, catch up with it, or simply know where it is going, this book is packed with useful information and interesting stories." -Dee W. Hock, founder and chairman emeritus, VISA
"Virtual Teams provides valuable insights into global teamwork and management through network technologies now available to all companies, large or small." -Jim Lynch, director, corporate quality, Sun Microsystems, Inc.
Customer Reviews:
Useful, but some fluff.......2003-09-28
I purchased this book because I was intrigued. In much of the work I do I am a member of "virtual" teams. That is, I often am some distance apart from the people I am working with.
I found the book to be a slow read, with nuggets of information separated by deserts of fluff. The first half of the book is filled with vague ramblings about how the information age has changed the way that teams work and with case studies that illustrate how the forming of virtual teams has helped various companies solve difficult problems.
In the second half, the book begins to pick up. In a chapter entitled "Teaming with People" the authors discuss team dynamics, including essential roles with a team, how teams form and which aspects of team dynamics are especially subject to the stresses of distance communication.
The authors suggest that the beginning and closing phases of most projects are the most stressful on team members and that extra effort be exerted at the beginning phase of the project to bring the core project team members together, even if they are geographically separated. This, say the authors, will help build interpersonal relationships that can hold the team together in times of stress.
There are several optimum team sizes. 3 to 5 is the size of a core team, 5 to 25 the size of a "team family" and 25 to 200 the size of a "team camp". In the authors' opinion, any team larger than 5 people will naturally divide into sub-teams.
The authors also point out the value of rewarding teams. Making teams compete, or making them completely independent of one another has little value for the company. Cooperative goals can encourage and motivate all of the teams, while competition can demoralize them.
Finally, the authors talk about starting up teams and provide a checklist of some elements such as a customer and a management sponsor which are essential to any team's success.
Overall, I found the book to have some good information on forming and maintaining teams, and what to do when those teams are not located in the same physical location. There is some fluff, I feel, and the book could easily be half its current length without sacrificing much.
Aphoristic.......2001-10-01
I spent many hours with Lipnack & Stamps' Virtual Teams. Lipnack and Stamps are team consultants, and this book is one of their business cards. It's strong on axioms, moderate on bibliographic references, filled with trenchant observations derived from their consulting experiences, and written in a hurried style that reads like a draft or a condensed version of a larger book, despite its 300 pages. The authors provide dozens of taxonomies, some of which are useful and thought provoking, but most not deriving from research data. I obtained one item referenced in the bibliography, a middling-quality correlational study, but noticed the authors were quite creative in their interpretation of its results. Once you get past the aphoristic writing style ("Connected, linked, matrixed. We are the future now. . . Before we know it, 10-year-olds will be running the world. Perhaps they already are. . . The new virtual organizations are at once very old and very new, very small and very large . . . ") you'll find yourself reading many interesting nuggets of information combined with useful advice on how to build and manage a virtual team. I appreciated the fact that Lipnack and Stamps avoided treating the virtual team as a panacea or as a solution to team problems. Their cool approach to the formidable problems faced by distributed groups adroitly avoids the hype in which other authors engage. I also appreciated their extended discussions in the areas where virtual teams suffer the most, including trust and communication across time zones. Leadership got slight treatment, but perhaps for good reason-the DNA of effective leadership in general has yet to be cracked, and is a largely unexplored phenomenon in virtual teams.
Highly Recommended!.......2001-07-11
Globalization can create as many problems as opportunities. One big problem is figuring out how to unite people worldwide to work on projects for your company. In an age that lacked a worldwide communications net, the answer would probably be quite depressing. However, as authors Jessica Lipnack and Jeffrey Stamps make clear, the modern Internet makes it quite possible for workers all over the world to collaborate. The physical location of your firm’s various experts is no longer a barrier to effective team building, be they in Dublin, Bangalore, Las Vegas or Bangkok. In fact, the authors claim that companies that fail to create effective teams across cyberspace will be left in history’s dustbin. This might be overstating the case, but we [...] recommend this book for its candor about exactly how challenging it is to create virtual teams. Still interested? If so, this book serves as an excellent primer of both theory and practice.
"Teamwork" Re-defined for New Realities.......2001-04-06
The authors are convinced that, eventually, "virtual teams will become the natural way to work, nothing special. Virtual teams and networks -- effective, value-based, swiftly reconfiguring, cost-sensitive, and decentralized -- will profoundly reshape our shared world. As members of many virtual groups, we will contribute to these ephemeral webs of relationships that together weave our future." That day is already here for many people and I agree that virtual working relationships will soon be the rule rather than the exception. The authors correctly note that technology extends capabilities "but organizing to do things together is only human. The most profound change of the new millennium is in the way we're organized." Moreover, as more people connect online, "we increase our capacity for both independence and interdependence. Competition and cooperation both thrive in our new culture." However, there are perils to avoid because whatever goes wrong with in-the-same place teams can also go wrong with virtual teams -- only worse and, worse yet, faster and at a much greater cost.
The authors organize their excellent material within 14 chapters whose individual titles indicate each chapter's perspective on virtual teams: Why, Networks, Teams, Trust, Place, Time, Purpose, people, Links, Launch, Navigate, Theory, Think, and Future. I agree that a virtual team "is a group of people who work interdependently with a shared purpose across space, time, and organization boundaries." Nonetheless, I still have some quibbles about the authors' sequence of subject matter (not with the content itself) and am still convinced that cooperation between and among members of virtual teams is even more difficult than it is between and among those within physical boundaries. Moreover, my own rather extensive experience with all manner of corporate clients suggests that the most formidable barriers are between two ears. If you have some serious human barriers in your own organization, I urge you to check out O'Dell and Grayson's immensely thoughtful and practical book, If Only We Knew What We Know.
But please keep in mind that even if O'Dell, Grayson, Lipnack, and Stamps were retained to create virtual teams for your organization, unless and until everyone else involved buys into the enterprise, the results would be abysmal. Hence the importance of several points which Lipnack and Stamps make in the final chapter, notably the absolutely essential need for trust. "A presumption of trust enables a successful strategy of collaboration [enables everyone involved] to be better innovators, competitors, and survivors....If purpose is the glue, trust is the grease." I agree.
Of course, no single volume such as this can provide all the right answers but Lipnack and Stamps raise most (if not all) of the most important questions. Their answers seem sensible and practical. Of course, decision-makers must decide what the nature, extent, and duration of a virtual relationship should be in their organization at any given time. The authors do provide an excellent source of information and insight which can help virtually (pun intended) any organization increase cooperation and collaboration across boundaries through the effective use of various technologies. Especially, in this age of accelerating globalization, most organizations need all the help they can get.
Practical Ideas for Boundary-Crossing Teams.......2000-10-15
The very nature of teams has changed in most organizations. This change is not rooted in the use of technology but rather in organizational changes that require teams that cross all kinds of boundaries: organizational, temporal, geographic, functional, cultural. Virtual Teams focuses on the fundamental issues that challenge members, leaders, and stakeholders in these boundary-crossing teams rather than simply on the technology that connects them. A major strength of the book is the wealth of stories about how key ideas have been applied in both public and private sector organizations. This book offers practical ideas you can apply to any team - whether it is co-located or spread across the world. - Lisa Kimball, Executive Producer, Group Jazz
Book Description
Virtual working is a fact of life as companies manage teams of individuals dispersed on sites across the country or around the globe; take increasing advantage of improving technology and software to telecommute and teleconference; and begin to think about the human element in disaster recovery.
The key to successful dispersed working is not technological expertise, but a clear understanding of what it takes to get the enterprise ready for virtual work, and of the skills for bonding individuals into cohesive, high-performance teams across distances and differences.
This book provides that guidance - through work charts, vivid "composite" examples, definitions and actual cases - and shows how the technological tools support and expand the options for collaboration.
It answers such critical questions as "What makes working virtually work?", "How do we start?", "How do you develop new leaders in a virtual environment?", "What skills do virtual managers and team members need?", "How do you determine how ready they are?", "Which technologies are most appropriate for your purposes?", "What’s the impact on existing systems and structures?"
This book is an indispensable practical guide and reference for virtual team leaders, HR managers, CEO’s and trainers. It will also be suitable for professional certification and business courses in organizational development.
Customer Reviews:
An excellent, clearly written and positive instructional.......2003-10-10
Trina Hoefling is the founder of Consult One Group, Denver, Colorado, and a professional whose years experience in virtual working included developing one of the first remote training programs. Hoefling draws upon her considerable experience and expertise in Working Virtually: Managing People For Successful Virtual Teams And Organizations to presents examples, definitions, anecdotes, advice, and seasoned wisdom for making the most of telecommunication, teleconferencing, and enabling the team bonding process despite the separation of distance in the modern-day workplace. An excellent, clearly written and positive instructional guide to both personal and technological concerns, Working Virtually is especially commended reading for virtual team leaders, Human Resource managers, CEO's, and corporate trainers.
Book Description
Virtual Teams That Work offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive. Each chapter in this important book focuses on best practices and includes case studies and illustrative examples from a wide variety of companies, including British Petroleum, Lucent Technologies, Ramtech, SoftCo, and Whirlpool Corporation. These real-life examples demonstrate how the principles identified in the book play out within virtual teams. Virtual Teams That Work shows how organizations can put in place the structure to help team members who speak different languages and have different cultural values develop effective ways of communicating when there is little opportunity for the members to meet face-to-face. The authors also reveal how organizations can implement performance management and reward systems that will motivate team members to cooperate across multiple boundaries. And they offer the information to determine which technologies best fit a variety of virtual-team tasks and the level of information technology support needed.
Amazon.com
Teams have become an increasingly important part of business success. The creation of virtual teams with members geographically scattered but electronically connected has set many companies on fire. Yet for all their power and flexibility, virtual teams face greater obstacles than traditional teams do. Organizational networking experts Jessica Lipnack and Jeffrey Stamps provide the keys to successful virtual teams, showing how to harness their potential while avoiding their many potential pitfalls. The many case studies offered are particularly enlightening as the authors demonstrate the techniques, mechanics, and communications required to build the virtual teams that supercharge an enterprise.
Customer Reviews:
A "must-have" for any consultant........1997-09-24
Whether we choose to embrace technology, it is here to stay. Those who harness and leverage its capabilities will discover exciting new ways to conduct commerce. From entrepreneurial startups to the mega corporations, "Virtual Teams" explores not only how these emerging technologies will affect our daily activities but how our workplaces and social interactions will metamorphose. I highly recommend this book; Lipnack and Stamps are visionaries in field of networking.
-- L. Alan Schuetz,
President, DVMS, Inc.
Simultaneously Fundamental and Visionary..........1997-09-10
"Virtual Teams" was a real treat for both my academic and consulting sensibilities. I have never seen such a thorough work on this topic. It is both fundamental and visionary at the same time.
In discourse with a fellow business consultant we
bantered about the topic of Lipnack and Stamps latest book (of which I had received an advance copy). He said: "Unfortunately, Lipnack and Stamps(L&S) have been 10 years ahead of the curve with their understanding of the importance of networking."
"But," I replied, "With the book 'Virtual Teams' they offer the world-wide-race-to-the-Internet a well needed moment of reflection-during which they offer PURPOSE to connecting and give virtual teaming DEFINITION and DIRECTION." And the banter continued but we both agreed and got tingles as our chat echoed the truth of their statement:
"Communication technologies and computer networks-in particular the Internet-are
underwriting this moment of pregnant potential." (p 240)
"You know," I concluded, "It's a good thing they (L&S) were ahead of their time-otherwise we would not have the language to discuss our 'interdependence' symptoms, to test our 'distributed business' hypothesis', and to realize how much responsibilty it is to be 'pregnant' with potential! Really! The capabilities and expectations we have to manage in these Internet days... how exciting, how dangerous! After all, 'net potential, without 'net performance is just predisposed waste, don't you agree?"
"Yeah, yeah Paula,--yadda, yadda, yadda; 'net, 'net, 'net...enough philosophy-so, should I read the book or not?"
"Go for it." I replied. "This book is not just an electronic blip about the latest fad of virtual teams- it is a study on careful communication, on planning and developing valuable distributed business relationships...a book to be savored and re-read over time."
(BTW --Mine is already all dog-eared and worn!)
Be prepared to THINK DEEP; when you read this book, SIP it SLOWLY and --ENJOY!
Book Description
This revised edition of Fifth Generation Management helps executives out of the rigid mindsets of the Industrial Era into the vibrant and invigorating possibilities of co-creation in the Knowledge Era.
Divided into two parts, the first completely rewritten section narrates 'Five Days that Changed the Enterprise', a case study of senior executives who are forced out of their cozy little empires into a new network organization of their own design. The second part discusses the process of co-creating through virtual enterprising, dynamic teaming, and knowledge networking. Included is essential new information on fractal enterprises, holonic management systems, agile enterprises, and hypertext organizations.
Charles Savage is president of Knowledge Era Enterprises, Inc and was formerly in the consultant division of DIgital Equipment Corporation. He presents 'Master Classes' on dynamic teaming and virtual enterprising and has written extensively on the knowledge era. His company's logo is a key with the phrase "Unlocking the Future". Charles Savage assists companies around the world to achieve that goal.
Over 40,000 copies of previous edition sold world-wide
Previous edition was awarded 'Book of the Year' by Tom Peters.
Covers lessons learned over the last five years since Fifth Generation Management was first published.
Average customer rating:
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Managing in Virtual Organizations
Malcolm Warner , and
Morgen Witzel
Manufacturer: Int. Cengage Business Press
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ASIN: 1861529848 |
Book Description
The virtual organization is a new and dynamic form of organization which is threatening to challenge more conventional forms of business organization. The benefits of this form of working are enormous, but these organizations can be very complex to manage. Managing in Virtual Organizations explores and simplifies the challenges of managing virtually and explains how the virtual firm can best be employed. Starting from the basic building blocks of these organizations - technology, knowledge and virtual `space' - the book conceptualises virtual organizations as human, knowledge-based organizations enabled but not dominated by technology, and looks at the three-way interaction between people, knowledge and machines. In particular the book considers knowledge, its nature and role in organizations, and how it is managed; at how technology functions as a tool of virtual organizations, and how people can be managed in virtual terms. It then reflects on the use of the virtual organization as a strategic option, how general managers of virtual organizations should be trained, how they should operate, and the new skills they require. This will be a key text for undergraduate, postgraduate and MBA modules on virtual management, knowledge management, and management information systems, and highly recommended on organizational behaviour and strategy modules at all levels. It will also be ideal reading for managers who need to know about the issues involved with managing virtual organizations.
Book Description
CONTENTS: PART I: INTRODUCTION. Robert L. Heneman, The Ohio State University. PART II: STRATEGY. Defining Virtual Organizations and Implications for Human Resource Management. David B. Greenberger and Monica Wang, Ohio State University. HR Strategy in Virtual Organizations. Marc Wallace and Fred Crandall, Center for Workforce Effectiveness. Outsourcing Human Resources. Brian Klaas, University of South Carolina. Role of HR Professional in Virtual Organizations. Dave Ulrich and Dick Beatty, University of Michigan. Virtual HR Departments. Scott Snell, Pennsylvania State University. PART III: PROCESS. Job Analysis and Competency Assessment. Kathy DeCaprio, Microsoft. Recruitment and Bill Mobley, Personnel Decision International. Selection, Jill Ellingson, Ohio State University. Training and Development. Ray Noe, Ohio State University. Performance Management. Jan Cleveland, Pennsylvania State University. Compensation. Robert L. Heneman and Judy Tansky, The Ohio State University. Negotiations. Roy Lewicki, Ohio State University. PART IV: CASES. AT&T/Bank One/IBM Virtual Organization. David Greenberger, Ohio State University and Glenn Swift, Bank One. Ericsson Cellular. Zhong-Ming Wang, Zhejiang University, China. SONY. Mark Wallace and Fred Crandall, Center for Workforce Effectiveness. PART V: SUMMARY AND CONCLUSIONS. Robert L. Heneman, The Ohio State University.
Book Description
As our business world becomes increasingly virtual, we are asked to meet the challenge of managing and developing those who work within this organizational structure. This book presents a customer-driven performance model for measuring performance of employees who are not co-located. Case studies illustrate the unique issues that managers of virtual workers face on a daily basis. The book is full of information and strategies to enable adult educators and human resource professionals to work within the virtual world in a more effective manner.
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Managing Imaginary Organizations (Advanced Series in Management)
Manufacturer: Pergamon
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Binding: Hardcover
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Hardbound. Traditionally, organizations have consisted of collections of people who physically gather together in one place to carry out some kind of coordinated activity. Today, however, business is increasingly relying on "virtual" processes in which people engage in internet-mediated interactions that often span the globe. These processes create intangible "imaginary organizations" that exist largely as a concept in the minds of electronically interacting individuals. As more and more high value-added work is performed by knowledge workers interacting through electronically mediated networks, however, managers and management researchers must evolve new concepts for monitoring, interpreting, assessing, and managing activities carried out in such virtual settings. This volume presents an important multidisciplinary approach to understanding these new kinds of imaginary organizations and their processes. Close reading of the papers in this volume will rew
Amazon.com
Office face-time may always play a critical role in certain corporate settings, but technology and globalization have combined to thrust "virtual meetings" into an increasingly important place on today's overall business stage. With once-rigid boundaries of time, geography, and even organization now rapidly disappearing, members of almost any workplace team can communicate and collaborate regardless of physical location. How to do so most effectively? Deborah L. Duarte, assistant professor at George Washington University, and Nancy Tennant Snyder, chief learning officer for Whirlpool Corporation, outline suggestions applicable to large and small organizations alike in Mastering Virtual Teams. Designed for those who work in--as well as lead--such teams, it is divided into sections that focus on their unique inherent complexities, their creation, and their operation. Real-life examples and the authors' experienced observations are complemented by an abundance of helpful checklists and practical exercises. --Howard Rothman
Book Description
MASTERING VIRTUAL TEAMS is the only book with a truly practical focus for leaders of virtual and global teams; it lays out specific guidelines, exercises, strategies and best practices for virtual team leaders and offers solutions for the unique challenges of working cross-culturally and cross-functionally.
Brief Description: Over 80% of today's companies use virtual teams, and these teams need practical information about working successfully. This book provides practical tools and advice on how to lead and be a member of a virtual team. Geographic expansion and globalization of corporations has been a widespread phenomenon; however, after strategies and structure are put into place, many organizations find that achieving business objectives relies on teamwork among people from different parts of the company, and from different cultures, in different locations. These teams must work across distance, time, and organizational boundaries to leverage intellectual capital and apply it as quickly as possible. These often-global project teams do not operate according to team models designed for teams that reside in the same location-the competencies demanded of team members differ, and team leaders are responsible for managing the task itself, as well as a new complex set of issues such as managing time, differences in culture, and ways of doing business.
Download Description
This third edition of the best-selling resource Mastering Virtual Teamsoffers a toolkit for leaders and members of virtual teams. Deborah L. Durate and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working effectively with virtual teams across time and distance to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Customer Reviews:
Pretty good, but do you really need to read a book to figure this out?.......2007-03-10
This is one of two textbooks assigned for me in my management of engineering teams class. Overall, I would say that this is a good book with a lot of useful information on managing virtual teams. However, I think that managing virtual teams is not too different from managing regular teams. Sure there are some technology issues you have to consider and different team norms, but the delta between managing virtual and conventional teams is really not that large. I do not think you need a book dedicated to explaining this delta. But overall this is a good read.
Another Human Resource Book with no Business case.......2001-11-03
I was disappointed by the lack of real world examples. Most of the examples were "human resource groups". Now, to be sure, there are many really fine checklists for managers included in this book. Although they are basic, most managers find them useful and thought provoking.
Unfortunately, as with most books on virtual teams, the authors have not focused on the critical operations which use virtual teaming: marketing, sales, program/project management. This book also neglects to leave the reader with a future focus --like: what is the new work and how will the businesses have to 'virtually' restructure or lose the "command and control" model of management.
Not great prose, but thorough coverage.......2001-03-27
Duarte and Synder provide thorough coverage of the tools and techniques required for effective use of virtual teams. The writing style is basic, here's-what-to-do stuff, offering 'x' critical success factors, abundant check lists, and tables comparing alternatives, such as video or electronic displays. From my experience, they are right on target for team leaders and team members.
Interspersed are jewels of wisdom. For example: communication and collaboration are the two most important factors in team success; sometimes it's better to wait until team members get to know one another as dependable and competent before initiating in-depth team building; trust depends on performance and competence, integrity, and concern for the well-being of others; information overload can slow down a team's decision-making process. I was pleased to find they documented that video conferencing requires a different skill set than running regular meetings.
I sometimes yearned for more real life stories and persuasive arguments, in other words, a less formulaic style. But that's my bias as a reader and not their intent.
Excellent overview of technology and techniques.......1999-08-03
The authors provide an excellent treatment of the problems associated with starting and maintaining virtual teams. An excellent concise presentation of working with differences in culture is presented. Many technology alternatives to facilitate group interaction and collaboration are also presented. The strengths and weaknesses of each technology are given for several different problem solving situations. I would recommend this book to anyone who must solve problems with others who are off site.
Great balance of high level strategy detailed operations........1999-05-21
The authors do a fantastic job of giving good high level strategy while giving useful detailed operational information.I have already found the content useful in my global virtual teaming.
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Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed (Jossey Bass Business and Management Series)
The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams
Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness
Quick Guide to Interaction Styles and Working Remotely: Strategies for Leading and Working in Virtual Teams
Working Virtually: Managing People for Successful Virtual Teams and Organizations
