The first page of each description includes information on understanding the specific personality type to help you shift perspectives to improve your relationships with others. The second page includes information on being that personality type to help you further your understanding of yourself. This format makes this booklet essential for employees in any organization who want to understand themselves better and work with others more effectively.
"This book is the best I've ever read detailing a practical theory of evaluation. It is comprehensive, beautifully written, and makes sense of the evaluation enterprise. It does so by emphasizing the major function of evaluation as sense-making about policies and programs."
--Thomas D. Cook, professor, sociology, psychology, education, and public policy, Northwestern University
Programs that serve the needs of the public continually face changes brought by social, political, and economic forces. To survive these changes, organizations must evaluate their programs wisely and realistically. This book offers a new approach to evaluation, one that will encourage all kinds of organizations and agencies to improve their contributions to social betterment. The authors draw from three decades of evaluation practice and theory to present their own framework for conceptualizing evaluation and for pragmatically assessing social policies and programs.
To build knowledge and expertise for future programs
For the practitioner, these purposes help define the approach and methods for an evaluation. The authors also enrich their discussion with four possible modes of inquiry: description, classification, causal analysis, and values inquiry. Filled with tables, charts, and figures, this resource invites organizations to make the most appropriate programming decisions based on thoughtful and systematic methods. Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs is a tool that scholars can use to rejuvenate their view of evaluation and that practitioners can use to integrate the best techniques with a contemporary understanding of social policy and change.
Customer Reviews:
A Primer for sorting out conceptual muddles in the field.......2004-01-22
Amidst a burgeoning growth industry in policy evaluation, characterized by a plethora of approaches and non-standard language usage, editors of two prominent evaluation journals join forces with a third colleague to provide an overview and an inclusive framework that differentiates in simple language, major approaches taken to policy and program evaluation to date.
Beginning with a core definition of evaluation as assisted sense-making whose ultimate objective is social betterment, the authors distinguish four purposes of evaluation: (1) assessment of merit and worth (2) program and organizational improvement, (3) oversight and compliance, and (4) knowledge development. Conceptual clarity over purpose(s) helps avoid muddles encountered in everyday arenas of evaluation and is directly pertinent to modes of inquiry appropriate to those purposes. In the second section of the book the authors distinguish four types of evaluative inquiry and discuss how to plan corresponding evaluative methods appropriate to the purpose(s) at hand. With a view toward conceptual coherence, they spend a chapter grounding their conception of evaluation as assisted sense-making in a philosophy of common sense realism. The third and final section of the book then considers closely, uses and challenges for each of these four modes of evaluative inquiry and devotes one chapter to each: (1) "Description," (2) "Classification," (3) "Causal Analysis," and (4) "Values Inquiry." In so doing, the authors contribute toward enhanced clarity in the "evaluation jungle" at significant levels of analysis and deliver what they promise in simple common sense language: an integrated framework for understanding, guiding, and improving public and nonprofit policies and programs.
My only reservation is related to what in content is also a strength. Rich in academic references, with an adaptation in format, these references could have better been placed in endnotes rather than parentheses. This would have facilitated reading flow. The decision to keep a format that is probably more useful in journals than books accounts for a one star deduction and four star rating.
A solid well-grounded theoretical analysis that will help those engaged in policy/program evaluation sort out a lot of muddles ahead of time rather than unnecessarily being caught in the mire. Another indication that, while good theory will never get as far as accounting for all the exigencies in a complex world, good theory is helpful in avoiding unnecessary confusions and many commonplace and wholly predictable errors in advance. Highly recommended.
Aimed at both practitioners and academics.......2003-08-23
This book serves two purposes. It is a comprehensive text on evaluation aimed at both practitioners and academics, but most importantly, it is a treatise aimed at introducing a new evaluation framework. It is a textbook with a point of view. The authors begin with the premise that the fundamental purpose of evaluation is social betterment, which is "...the reduction or prevention of social problems, the improvement of social conditions, and the alleviation of human suffering." From these roots, they build a new `realistic' evaluation framework. Although aimed primarily at public and non-profit organizations, many of the lessons can be applied in the private sector as well.
Part one examines why one would want to do an evaluation in the first place. The authors purport that evaluation is a fundamental part of the democratic process because it is crucial in informing policy and decision makers about the effectiveness of public policy and programs. The book reviews the four purposes of evaluation (assessment of merit and worth, program and organizational improvement, oversight and compliance, and knowledge development) and introduces the four inquiry modes (description, classification, causal analysis and values inquiry). The authors provide extensive coverage and a critique of the academic debates concerning purposes, modes and methodology. This leads to the proposal of a realistic philosophy, which aims to move beyond traditional paradigm silos. The authors argue that by focusing on the ultimate goal of social betterment and by seeking to surface underlying values, it is possible to follow a path that tailors methodology to intended purpose.
Part two covers evaluation planning and begins the practical application part of the book. Different evaluation purposes become paramount and are more aptly suited, depending on the environment (stable, competitive, shifts in funding or new policy/program). Choosing appropriate methodology and evaluation extensiveness (i.e. quality) is aided by an understanding of primary and secondary evaluation purposes; the book provides decision-making matrices as well as many examples and references. The authors expand on their notion of a `common-sense realistic' philosophy and provide an extensive overview of the supporting principles. It is a philosophy underlined by the notion of evaluation as `assisted sensemaking' that aims to build upon and extend natural human perceptual processes. In practice, it is flexible, antiformalist and rejects the fact-value and qualitative-quantitative dichotomies. In short, it aims to do what works in a given situation and contributes the most to social betterment.
Part three provides extensive detail on the four inquiry modes (description, classification, causal analysis and values inquiry). Each chapter provides a complete overview: detailed arguments about how the selected mode can be used to support the four evaluation purposes, examples of specific evaluation methodology, interactions, notable caveats and pitfalls and an overview of critical opinion. The sections on classification and causal analysis are especially extensive, full of detailed methodology and references to external sources. The authors expand on the notion of how values inquiry can be critical in a complementary role with other modes.
The authors conclude with a statement that the field of evaluation is "...moving towards yet another rite of passage." They argue that evaluators need "...to take their proper place in the policy community" and they must become "...shameless in broadly spreading their findings...." They make a final argument in support of their realistic philosophy.
The book is often dense with citations, making for difficult reading at times. In places, especially in part one, the level of detail is far beyond that needed by the average practitioner. However, this would seem to suit the academic audience, who would find the sections devoted to methodology (aimed at practitioners) unnecessary. It seems a happy compromise. Name and subject indexes facilitate use of the book as a reference text. A thorough bibliography points the reader to external sources. It is a text thoroughly worth the attention of anyone interested in the field of evaluation.
Aimed at both practitioners and academics.......2003-08-23
This book serves two purposes. It is a comprehensive text on evaluation aimed at both practitioners and academics, but most importantly, it is a treatise aimed at introducing a new evaluation framework. It is a textbook with a point of view. The authors begin with the premise that the fundamental purpose of evaluation is social betterment, which is "...the reduction or prevention of social problems, the improvement of social conditions, and the alleviation of human suffering." From these roots, they build a new `realistic' evaluation framework. Although aimed primarily at public and non-profit organizations, many of the lessons can be applied in the private sector as well.
Part one examines why one would want to do an evaluation in the first place. The authors purport that evaluation is a fundamental part of the democratic process because it is crucial in informing policy and decision makers about the effectiveness of public policy and programs. The book reviews the four purposes of evaluation (assessment of merit and worth, program and organizational improvement, oversight and compliance, and knowledge development) and introduces the four inquiry modes (description, classification, causal analysis and values inquiry). The authors provide extensive coverage and a critique of the academic debates concerning purposes, modes and methodology. This leads to the proposal of a realistic philosophy, which aims to move beyond traditional paradigm silos. The authors argue that by focusing on the ultimate goal of social betterment and by seeking to surface underlying values, it is possible to follow a path that tailors methodology to intended purpose.
Part two covers evaluation planning and begins the practical application part of the book. Different evaluation purposes become paramount and are more aptly suited, depending on the environment (stable, competitive, shifts in funding or new policy/program). Choosing appropriate methodology and evaluation extensiveness (i.e. quality) is aided by an understanding of primary and secondary evaluation purposes; the book provides decision-making matrices as well as many examples and references. The authors expand on their notion of a `common-sense realistic' philosophy and provide an extensive overview of the supporting principles. It is a philosophy underlined by the notion of evaluation as `assisted sensemaking' that aims to build upon and extend natural human perceptual processes. In practice, it is flexible, antiformalist and rejects the fact-value and qualitative-quantitative dichotomies. In short, it aims to do what works in a given situation and contributes the most to social betterment.
Part three provides extensive detail on the four inquiry modes (description, classification, causal analysis and values inquiry). Each chapter provides a complete overview: detailed arguments about how the selected mode can be used to support the four evaluation purposes, examples of specific evaluation methodology, interactions, notable caveats and pitfalls and an overview of critical opinion. The sections on classification and causal analysis are especially extensive, full of detailed methodology and references to external sources. The authors expand on the notion of how values inquiry can be critical in a complementary role with other modes.
The authors conclude with a statement that the field of evaluation is "...moving towards yet another rite of passage." They argue that evaluators need "...to take their proper place in the policy community" and they must become "...shameless in broadly spreading their findings...." They make a final argument in support of their realistic philosophy.
The book is often dense with citations, making for difficult reading at times. In places, especially in part one, the level of detail is far beyond that needed by the average practitioner. However, this would seem to suit the academic audience, who would find the sections devoted to methodology (aimed at practitioners) unnecessary. It seems a happy compromise. Name and subject indexes facilitate use of the book as a reference text. A thorough bibliography points the reader to external sources. It is a text thoroughly worth the attention of anyone interested in the field of evaluation.
Book Description
Identifying and Leveraging the Hidden Social Networks That Drive Corporate Performance
In today's flatter organizations, collaboration in employee networks has become critical to innovation and to both individual and companywide performance. Executives spend millions on new organizational designs, cultural initiatives, and technologies to promote the sharing of knowledge and expertise across functional, hierarchical, and divisional lines. Yet these efforts have achieved disappointing results.
Rob Cross and Andrew Parker argue that's because most managers have little understanding of how their employees actually interact to get work done. In fact, formal "org charts" fail to reveal the often hidden social networks that truly drive--or hinder--an organization's performance. In this eye-opening book, Cross and Parker show managers how to find, assess, and support the networks most crucial to competitive success.
Based on their in-depth study of more than sixty informal networks within organizations around the world, Cross and Parker show how managers can implement a wide range of specific and inexpensive actions-from bridging strategically important disconnects in a network to eliminating information "bottlenecks" to recognizing key connectors-that will enhance the powerful impact networks can have on performance and innovation.
Customer Reviews:
Social network theory gains real traction in this how-to guide........2007-02-16
In 1935 social network theory was created when an Italian born sociologist began drawing the now familiar network diagrams - laboriously constructed by hand but showing how employees related to each other within organizations. Today, softwares such as Ucinet are readily available and as a result social network analysis has moved onto the desktop and is available to all those who see its potential. here, Cross and Parker have wasted no time in stamping some ownership on the field by showing how and why social network studies within organizations should be conducted - and then how the results, those complex network diagrams can be diagnosed. They achieve a high standard here though they shy away from some of mathematical thinking that explains how the diagrams are derived: with only scant reference to terms like Betweenness, Centrality and Group Density which have become of the social network lexicon and, one would ahve thought, a useful toolset for the analysis of results. For this I mark them down one point - but overall the volume is rich in insight, clear in writing, and action-oriented: as much as anything it is a how-to guide, and HR professionals and market researchers would do well do reflect that the real dynamics within an organization do not follow the official organization chart but, rather, reflect the informal networks based on trust, knowledge and wisdom and developed by individuals as they navigate around what is usually a politically charged environment. Good insightful reading! I recommend this for researchers, HR professionals and managers.
On a broader front - here are two other books on social networks that are worth reading. Six Degrees: The Science of a Connected Age (Open Market Edition) Nexus: Small Worlds and the Groundbreaking Theory of Networks
Not bad.......2007-01-03
The book is written in an acamdemic style, you know the type of books you read in college. They are not mush fun to read, are a bit "woolly" and lack any personality.
But its an ok book. If you are interested in social networks and other networks I would recommend Mark Buchanen and books "Nexus", "Why catastrophes happen", and "Linked".
Very insightful book!.......2005-09-16
This book has been very interesting and helpful for me. It helped analyze and systemize my social networks. I recommend it to the people who want to organize their networks.
Understanding How Work Really Gets Done is Organizations.......2005-07-24
Well written book with helpful insights that one can apply to the work world. By becoming conscious of the power that these networks yield we can better harness their potential energy and creativity force.
Things that may hinder or break social networks.
1) Reward Systems
2) Splintering work groups
3) Poor job design
4) Watch for creating bottlenecks reliant upon specific people in the organization.
5) Redundacy, having involve everyone in the decision
Common Social Network Applications
1)helping in the collaborations of partnerships and alliances
2) improved strategic decision making
3) streamling core processes
4) promoting innovation
5) developing communities of practice
6) introducing change
7) spread learning and communication
Some attributes of that can affect social networking
1) Tenure in the organization
2) Encourage of mentoring
3) Ability to get new folks intergrated quickly
4) Gender, Age, Ethnicity, Education
5) Organizational Culture -> view of external contractors
6) Opportunities for projects to allow cross fertilization
7) Employee status
8) Task Interdependence
9) Physical Distances
10) Hierarchical levels
11) Organizational silos
VIVIDLY REVEALS A KEY DIMENSION OF ORGANIZATIONAL SUCCESS!.......2005-04-23
This book is about how employees actually interact through networks to get work done, how such social networks function, how to analyze these networks, and ways to build and strengthen them. The major focus is on information flow and collaboration. The authors have found that a highly effective and pragmatic approach to analyzing and developing networks need not be highly complex. Their focus is on improving organizational performance by both understanding and promoting vibrant networks. The book concentrates on the factors that make a network effective and how, in practice, managers can foster the potential of a social network within and between units of organization. The discussion of factors that infuse energy into a network is excellent. So too are sections on the elements used to promote network connectivity and the six steps for conducting a social network analysis, including example questions. Based on considerable research and real-world experiences in private and public sector entities, the book is outstanding in revealing a key dimension of organizational success. It is well written, makes main points clearly, and delves into the substance of its subject. For anyone with an interest in, or engaged in, organization analysis, design, development or leadership, this book is must-reading!
Product Description
Based upon 17 years of ongoing research involving more than 40,000 people from over 25 cultures, extensively field-tested, and adopted internationally by Fortune 500 companies, Human Dynamics? is a developmental system that demystifies the complexities of how people function and interact with one another. Human Dynamics presents a powerful framework for understanding the distinct ways in which we process information, learn, communicate, relate with one another, manifest stress, maintain well-being, and develop as human beings. At the heart of Human Dynamics are the three universal principles we all share in different capacities--mental, emotional, and physical--fundamental threads that cross culture, age, race, and gender to unify us all. As we learn to appreciate our commonalities and differences, we can use our unique gifts and apply new understanding to enrich our relationships, heighten "collective intelligence", communicate more effectively, work together more productively, enhance creativity, optimize team learning, and strengthen organizational performance. Actual accounts from major companies including Intel Corporation, Intermountain Healthcare System, and London Life Insurance Company document how Human Dynamics can optimize business relationships, organizational learning, teamwork, and communication.
Customer Reviews:
A Proper Examination and Explanation of Human Action.......2001-01-24
If you have found most personality tests insignificant, unhelpful, or unrevealing, then perhaps this book is for you. Human Dynamics goes into much more depth and provides a greater understanding of human communication and actions than any simple personality test. While people can be placed into certain "dynamics," these dynamics are not nearly as restraining or stereotypical as personality tests tend to be. Rather than explaining one's personality, dynamics explain how groups of people tend to process information, not necessarily how aggressive, passive, or "likeable" they are. This book helped me in terms of personal discovery, and has also helped me understand why it always seemed that so many people "just never seemed to think like me."
Great book.......2000-07-09
Models to describe human personality are presented. Each model has it unique characteristics, its strengths and weaknesses. Each model will respond most effectively to certain modes of communications. This understanding of the different models presented will help a manager, a teacher, a student or just about anybody to understand themselves and people around them better. This will enable better communication of ideas and thoughts. Students will learn better and managers will be able to communicate more effectively with individuals. The models can be taken up to an organizational level. The applications of this book are far and wide. It is also simply and clearly written.
improving teamwork in your organisation,family & community.......1998-11-06
the first time that I have found an approach which looks at humans holistically and systemically. It is not a group of personality characteristics describing superficial behaviours, but a way of understanding and recognising internal processes particular to various human dynamics. It therefore goes much deeper than any other personality assessment technique I have seen and because of this can not be reduced to a paper and pencil test. However, the gift this approach brings is that it can be taught to everyday people and can provide access to better relationships and a greater understanding of how to release our judgement of others. A truly life changing book.
A most complete study of human diversity........1998-08-24
It is obvious that Dr. Seagal has worked extremely hard to confirm her research since 1979. Her style of writing is clear, concise and void of jargon. I found the content easy to absorb, understand and apply. Just the heightend awarness of how diverse we are has made a significant difference in how I work and related to people. I can see some real possibilities for applying in a business context.
A most complete study of human diversity........1998-08-14
It is obvious that Dr. Seagal has worked extremely hard to confirm her research since 1979. Her style of writing is clear, concise and void of jargon. I found the content easy to absorb, understand and apply. Just the heightened awarness of how diverse we are has made a significant difference in how I work and relate to people. I can understand why this work is being applied internationally, especially in business and education.
Average customer rating:
- Great research into organisations
- Very useful book on organisational behaviour!
- a must read!
|
Understanding Organizations (Penguin Business Library)
Charles B. Handy
Manufacturer: Penguin Global
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ASIN: 0140156038 |
Book Description
In a new introduction to his classic text, Charles Handy demonstrates how the key concepts of culture, motivation, leadership, power, role-playing, and group-working remain as important today as when the book was first published. "Organizations are not objects. They are micro-societies." This core business text gives students and professionals the tools to analyze and improve these "micro-societies."
Customer Reviews:
Great research into organisations.......2000-12-31
Charles Handy is one of Britain's management gurus. This original edition of this book was written while he was professor at the London Business School. Although this book is not simple to read and is very comprehensive, it is an excellent introduction to understanding organisations (yes, just like the title).
The book consists of three parts. Part I introduces a set of models/frameworks, for better understanding of people and organisations. Handy selected six themes common to organisations - motivation, roles and interactions, leadership, power and influence, workings of groups, and cultures of organisations. Each of these themes receives an excellent, extremely in-depth literature review, which all have been updated in this 4th edition to include the latest literature and trends. Handy looks at each of these themes from various angles and does not really push the reader into any dominant one; "This book is eclectic. ... It is wise to be eclectic, to pick from each anything that helps, to compile the sort of personal anthology which is what book aims to be." In addition, Handy uses a large number of quotes from other academics to explain his comments.
In Part II, Handy looks at each of the themes introduced in Part I and their impact on organisations. This part is a lot less academic and Handy tries to apply the models/framework introduced in Part I into practice. "One bookcase for the theorectical models, another for the tips and hints on current practice. The discussion in this part is not intended to be a review of best current practice but rather an interpretation, often a provocative one, of the implications of some of the theories that we say we all subscribe to." Handy applies it to people of organisations and their development, the work of the organisation - and its design, politics and change, being a manager, and the future of organisations.
In Part III, Handy provides a brief overview of the relevant field of theory, makes suggestions on useful sources and gives references to the major studies mentioned in the text. "Part Three is for those who wonder about the sources of my ideas, concepts, and theories, or for those who wish to pursue any topic in greater depth." Handy does this on a chapter-by-chapter basis, which is very useful for any MBA-student or researcher.
This book is a comprehensive piece of work into organisations. It certainly helps you understand organisations better, but do not take this book too lightly as it is not for the fainthearted. It is so extremely comprehensive that I do not see anybody read this book in one go. On the other hand, I must stress that the literature reviewed and covered is spectacular and done fantastically. Handy's ability to bring this into perspective with practice is also very strong. A MUST for MBA-students and all other people interested in organisational studies.
Very useful book on organisational behaviour!.......2000-12-10
If you want a good grasp of the key concepts in organisational behaviour, Mr Handy has done a fantastic job of putting it in an inexpensively priced book which covers most if not all topics in the subject. In fact, even if you are not taking organisational behaviour as a subject, it is still relevant in Human Resource Management & Development courses. For the established HR practitioner, it would be a useful book to have on your work-shelf which you can occassionally dip in, to refresh yourself on key concepts.
a must read!.......1999-07-14
great work by Mr. handy. The book gives a deep insight and understanding on organisation effectives. It brings into light the various factors that does affect organisations which other business authors describe in parts. The book is divided into three parts. The first part focuses on the models and the second part on its implications. How theory works in practice. A good buy.
Book Description
Here is a book for all boards:
• Those wanting to operate with maximum effectiveness • Those needing to clarify exactly what their job is • Those wanting to ensure that all members — novice and veteran — are `on the same page' with respect to their role and responsibilities
Kay Sprinkel Grace's new work will take your board members only one hour to read, and yet they'll come away from The Ultimate Board Member's Book with a firm command of just what they need to do to help your organization succeed.
It's all here in jargon-free language: how boards work, what the job entails, the time commitment involved, the role of staff, serving on committees and task forces, fundraising responsibilities, conflicts of interest, group decision-making, effective recruiting, de-enlisting board members, board self-evaluation, and more.
In sum, everything a board member needs to know to understand their role and serve capably is explored.
Real world, not theoretical, concrete not abstract, The Ultimate Board Member's Book focuses on issues and concerns that all board members will inevitably face and grapple with.
This enlightening one-hour read is THE book to which nonprofit organizations in America turn to hone the skills and effectiveness of their boards.
Customer Reviews:
Every Board member needs to read this........2007-03-07
Thank you Kay for reminding us that this is noble service. This easy to read guide is a must for any board member, new or experienced. Kay's straighforward, non-nonsense style helps the reader understand the importance of their work and the value it brings to their organization and to their community.
A board's best friend.......2007-02-10
This is the most essesntial companion a board member could ever want. Its the best quick reference filter I've seen for leading, governing, and advising. Powerful, simple, concise, and 21st century relevance. Bravo Kay Sprinkel Grace !
A Must Read for Non-Profit Board Members.......2007-02-08
We give this book to all our Board members at Board Retreats. It is a quick read and our Board members rave about it. Yours will, too.
An Hour Well Spent!.......2007-02-08
A short, but by no means superficial, review of what makes a great Board Member...and how great Board Members can build great institutions. Filled with practical advice--and a dose of inspiration as well--it's an engaging read, appropriate for both the novice and the seasoned hand. Highly recommended.
Add This Book to Your Non-Profit Library.......2007-02-08
Ms. Grace's clear and succinct guide is a must have for any non-profit library. New and seasoned board members alike will benefit from the information provided. New board members will understand their role to provide "time, talent, and treasure" to support their non-profit's mission and seasoned board members will be reinvigorated to continue their good work. It's a breeze to read and so helpful.
Average customer rating:
- A true companion on the road to no-where
- Constant Companion for Group Work
- Aptly titled: This analysis is rife w/ incisive insights.
|
Paradoxes of Group Life: Understanding Conflict, Paralysis, and Movement in Group Dynamics (New Lexington Press Organization Sciences Series)
Kenwyn K. Smith , and
David N. Berg
Manufacturer: Jossey-Bass
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ASIN: 078793948X |
Book Description
During the past decade, leaders have increasingly relied on self-managing work groups, multifunctional teams, and cross-national executive groups to create the organization of the future. Yet groups are not a panacea for organizational problems; conflicts between individuals or factions within a group often create seemingly contradictory situations?paradoxes?that can prevent the group from reaching its goals.
In this groundbreaking classic, Kenwyn Smith and David Berg offer a revolutionary approach to understanding groups and overcoming the problems that often paralyze group members, the group as a whole, and relations among groups. They explore the hidden dynamics that can prevent a group from functioning effectively. And they show how an apparently paradoxical suggestion?for example, inviting a success oriented group to risk failure, or affirming the benefits of going nowhere to a group focused on moving ahead?can break action barriers, overcome conflicts, and improve group performance.
Smith and Berg offer a different way of thinking about groups that will open new avenues of inquiry for professors and students of group behavior, and they propose many innovative ideas that will prove valuable to consultants, trainers, therapists, and others who work with groups on a regular basis.
Customer Reviews:
A true companion on the road to no-where.......2006-08-31
Smith and Berg have wrouth - written is too modest - a briljant insighful and wise guide tour behind the coulises of our lifes. It is the best guide book I know to the place you live in: the group. You can use it in almost every situation. They show how we are caught in our webs, our own frames of mind, our relational swamp. Such is life and it is getting sucher and sucher all the time.
I recommend this book to every one dealing with groups AND individuals, because there is no better way to start to understand what life ' is'.
Constant Companion for Group Work.......2002-05-21
This insightful book has accompanied me through grad school, two corporate reorganizations and numerous consulting projects. The authors have written an excellent text on the contradictory forces/movements endemic to group life. Their use of paradoxical thought as a lens for thinking about and successfully navigating the territory of group life is both practical and innovative. If you're looking for the usual book about conflict resolution, please look elsewhere. Smith and Berg advocate reclaiming rather than repressing or eliminating the fears and anxieties that define many aspects of group life. Their explanation of concepts such as group paralysis, oscillation, group-as-whole, splitting and individual ambivalence are clear and highly cogent when integrated into a paradoxical framework.
Aptly titled: This analysis is rife w/ incisive insights........2001-08-11
Paradoxes of Group Life is a masterful explication of the concepts its title announces. This readable volume will serve the newcomer to Group Dynamics as well as the more experienced cognoscenti. People are often fundamentally ambivalent about ourselves and our participation in groups. Smith & Berg explain these (often unconscious) dynamics with great clarity and force. Treat yourself to this compelling analysis. I highly recommend their important work!
Book Description
This is the third book in the Jossey-Bass Reader series, Organization Development: A Jossey-Bass Reader. This collection will introduce the key thinkers and contributors in organization development including Ed Lawler, Peter Senge, Chris Argyris, Richard Hackman, Jay Galbraith, Cooperrider, Rosabeth Moss Kanter, Bolman & Deal, Kouzes & Posner, and Ed Schein, among others.
Customer Reviews:
Process "is as important as content, and sometimes more important." Edgar H. Schein.......2007-07-11
The scope and depth of coverage of an especially important business subject in this volume are unsurpassed by any other single source of which I am familiar. (There are 952 pages of material provided within 47 entries, followed by References, Name Index, and Subject Index.) I acknowledge that I have not read all of the entries selected and edited by Joan V. Gallos, who also provides an excellent Introduction and contributed an article, "Reframing Complexity: A Four Dimensional Approach to Organizational Diagnosis, Development, and Change" (Pages 344-362). Rather, I carefully reviewed the table of contents and selected those of greatest interest to me, some of which I had read previously. I suspect that many others will take the same approach.
Gallos organizes the organization development (OD) material within eight Parts.
The OD Field: Setting the Context, Understanding the Legacy
The OD Core: Understanding and Managing Planned Change
The OD Process: Diagnosis, Intervention, and Levels of Engagement
OD Consulting: leading Change from the Outside
OD Leadership: Fostering Change from the Inside
OD Focus: Organizational Intervention Targets
OD Purpose and Possibilities: Seeing the Forest for the Trees
OD And the Future: Embracing Change and New Directions
Here are several of the articles I had read previously:
"Leading Change: Why Transformation Efforts Fail" John P. Kotter
"Enlist Others" James Kouzes and Barry Posner
"Business Strategy: Creating the Winning Formula" Edward E. Lawler
"The Leader's New Work: Building learning organizations" Peter M. Senge
"Knowledge-Worker Productivity: The Biggest Challenge" Peter F. Drucker
Here are other articles I read for the first time:
"What Is Organizational Development?" Richard Beckhard
"Teaching Smart People How to Learn" Chris Argyris
"Team Development" Glenn M. Parker
"Emerging Directions: Is There a New IOD?" Robert J. Marshak
I share these merely to indicate my own interests but also to suggest the variety of perspectives among the business thinkers. Of course, it remains for each reader to select those entries that are of greatest relevance to her or his own needs and interests.
Credit Joan V. Gallos for making excellent selections and then for organizing the material so well. To repeat, the scope and depth of coverage of an especially important business subject in this volume are unsurpassed by any other single source of which I am familiar. Bravo!
A great read!.......2007-01-10
This was one of the texts used in my Organizational Development course in my MBA program. It packed a punch since it was a large reader, but had Readers Digest versions of very important OD related readings almost in a Reader-style (for those of you familiar with purchasing readers for class). All of the readings were beneficial, and by authors who are the fathers of the field. I highly recommend this for reference reading (look at the number of pages, its not a quick read) and for teaching organizational behavior type courses.
Book Description
Who you are determines how you will do: why values make or break businesses.
Corporate culture is proven to be a powerful force that drives business excellence and long-term success. Learn how Southwest Airlines, Wendy's, Dell Computers,, and others implemented core values to propel them to the top of their industry. And learn how you can do the same!
Customer Reviews:
Spiritual Health and the Emplowered Workplace.......2003-01-22
Up front, Gallagher informs his reader that the one purpose of this book is "to show how your values, and not your business practices, are what drive your success...[and] knowing this secret is perhaps the most strategic competitive factor in today's marketplace." I agree completely with him that there are certain keys "to empower workplaces of any size to succeed at a level far beyond what most people imagine." He carefully organizes his material within 11 chapters which, if rigorously examined in sequence and then their key ideas are carefully coordinated (indeed integrated) by decision-makers, a culture in literally any organization (regardless of size or nature) can become and remain a source of nutrition and (yes) nutrition for everyone involved. Gallagher focuses his reader's attention on several quite different companies which include The Vanguard Group, Wendy's, AutoNation, Dell Computer, Cirque du Soleil, and the St. Paul Saints. The same core values and non-negotiable principles which these companies not only illustrate but indeed celebrate can also be found in other exemplary companies such as Edward Jones, Container Store, Alston & Bird, Xilinx, and Adobe Systems.
Gallagher helps his reader to understand her or his own business culture, how "strategists" drive operational excellence, how "motivators" create a positive working environment, how "team builders" maximize the ROI of human capital, how the "nimble" help to establish and strengthen an infrastructure for change, how "customer champions" build an enduring service culture, how the "passionate" help to create a sense of business as a way of life, and how "visionaries" provide their organization with an awareness of a higher purpose. He also explains why so many corporate cultures fail and why rigorous and comprehensive "cultural due diligence" must be completed prior to mergers, acquisitions, and other growth strategies.
He concludes this brilliant book with some timely observations: "While corporate culture has become a fashionable term to describe the core values that drive an organization, it is also very misleading, because corporate implies that corporate culture is purely the domain of large corporations and high-flying CEOs. It also implies a certain powerlessness on the part of the individual. In reality, neither could be further from the truth." He goes on to reiterate that every organization of any size "has its own culture, and its leaders exert tremendous influence over the values that drive that culture." However, each individual within any culture has the power to define the values within her or his own working environment. At least to some extent, each individual also has the power to change the current values of the organization. Of course, there are some situations which become intolerable, situations which lack both meaning and purpose for certain people.
Gallagher insists (and again, I agree with him completely) that, ultimately, the soul of any organization is no more and no less than the shared values of that organization as revealed in the behavior of those involved. When lists of the most admired companies are formulated, it is no coincidence that those on the list are also the most profitable within their respective industries. For each of them, culture IS strategy. Decision-makers who challenge that are among those in greatest need of what Gallagher offers -- with eloquence as well as precision -- in this book.
Those who share my high regard for this book are urged to read Daniel Goleman's Primal Leadership, David Maister's Practice What You Preach, and Ben McConnell and Jackie Huba's Creating Customer Evangelists.
Books:
- Behind Adobe Walls: The Hidden Homes and Gardens of Santa Fe and Taos
- Best Practices in Planning and Performance Management: From Data to Decisions (Wiley Best Practices)
- Black Swan Green: A Novel
- Blended Coaching: Skills and Strategies to Support Principal Development
- Blood Diamonds
- Built to Change: How to Achieve Sustained Organizational Effectiveness
- Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice
- Business Dynamics: Systems Thinking and Modeling for a Complex World with CD-ROM
- Change Your Life in Seven Days: The World's Leading Hypnotist Shows You How
- Changing Japanese Capitalism: Societal Coordination and Institutional Adjustment
Books Index
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A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides)
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Poor theory, good applications.......1999-06-11
