Book Description
In Leading Change, John Kotter examines the efforts of more than 100 companies to remake themselves into better competitors. He identifies the most common mistakes leaders and managers make in attempting to create change and offers an eight-step process to overcome the obstacles and carry out the firm's agenda: establishing a greater sense of urgency, creating the guiding coalition, developing a vision and strategy, communicating the change vision, empowering others to act, creating short-term wins, consolidating gains and producing even more change, and institutionalizing new approaches in the future. This highly personal book reveals what John Kotter has seen, heard, experienced, and concluded in 25 years of working with companies to create lasting transformation.
Customer Reviews:
Effectively Managing Change.......2007-08-17
In this book, Kotter methodically and carefully explains his eight-step process for creating major change in business organizations. He notes that the rate of organisational change has been increasing in recent years. The rapid and continual innovation in technology is driving changes to organisational systems and processes. There are also increased expectations of employees as they move more freely between organisations.
Kotter highlights the critical importance of leadership in any change programme. Strong, sustained leadership is crucial to changing deeply rooted corporate cultures and successfully implementing the change process.
John Kotter describes a helpful eight step model for understanding and managing change. Each stage acknowledges a key principle identified by Kotter relating to people's response and approach to change, in which people see, feel and then change.
In spite of the importance and permanence of organisational change, most change initiatives fail to deliver the expected organisational benefits. This book should help those involved in the change process to avoid the pitfalls and follow the eight steps that are explained in detail in the book.
Anyone planning or implementing a change programme will find the book useful, helpful and handy. The author presents the subject in a simple, concise, and easy to follow format.
Wow - thoughtful AND useful.......2007-06-28
Kotter's book is a roadmap of how to introduce a culture change effectively into an organization. Similar to "Good to Great" (Jim Collins), the book is much better organized and thorough.
Amazing!!.......2007-06-26
Have no further words to describe how increrable John Kotter brings in a easy way a subject so complex and important now-a-days. Indeed, it is recommend for all leaders who wants to take right decisions during turbulent times.
Still the definitive work on Change.......2007-06-13
I have been working in the change arena for the last 15 years and Kotter's book on Leading Change is still the definitive work. Based on his seminal 1994 HBR article "Leading Change: Why Transformations efforts fail" this is the best down-to-earth guide for both consultants and managers leading change. It has good practical examples and straightforward arguments - no psychological mumbo jumbo.
Envision, introduce, sustain change. or die........2007-05-09
Kotter gives us here a valuable handbook on how to visualize, introduce, and sustain change in an organization. Here are a few quotes:
"Handling new initiatives quickly is not an essential component of success in relatively stable or cartel-like environments. The problem for us today is that stability is no longer the norm. And most experts agree that over the next few decades the business environment will become only more volatile."
"Useful change tends to be associated with a multistep process that creates power and motivation sufficient to overwhelm all the sources of inertia."
Book Description
Understanding the amazing force that links some of today's most successful companies
If you cut off a spider's leg, it's crippled; if you cut off its head, it dies. But if you cut off a starfish's leg it grows a new one, and the old leg can grow into an entirely new starfish.
What's the hidden power behind the success of Wikipedia, craigslist, and Skype? What do eBay and General Electric have in common with the abolitionist and women's rights movements? What fundamental choice put General Motors and Toyota on vastly different paths? How could winning a Supreme Court case be the biggest mistake MGM could have made?
After five years of ground-breaking research, Ori Brafman and Rod Beckstrom share some unexpected answers, gripping stories, and a tapestry of unlikely connections. The Starfish and the Spider argues that organizations fall into two categories: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and revolutionary “starfish,” which rely on the power of peer relationships.
The Starfish and the Spider explores what happens when starfish take on spiders (such as the music industry vs. Napster, Kazaa, and the P2P services that followed). It reveals how established companies and institutions, from IBM to Intuit to the US government, are also learning how to incorporate starfish principles to achieve success. The book explores:
* How the Apaches fended off the powerful Spanish army for 200 years
* The power of a simple circle
* The importance of catalysts who have an uncanny ability to bring people together
* How the Internet has become a breeding ground for leaderless organizations
* How Alcoholics Anonymous has reached untold millions with only a shared ideology and without a leader
The Starfish and the Spider is the rare book that will change how you understand the world around you. BACKCOVER:
Advance praise for The Starfish and the Spider
“The Starfish and the Spider is a compelling and important book.”
—Pierre Omidyar, CEO, Omidyar Network and Founder and Chairman, eBay Inc.
“The Starfish and the Spider, like Blink, The Tipping Point, and The Wisdom of Crowds before it, showed me a provocative new way to look at the world and at business. It's also fun to read!”
—Robin Wolaner, founder, Parenting Magazine and author, Naked in the Boardroom
“A fantastic read. Constantly weaving stories and connections. You'll never see the world the same way again.”
—Nicholas J. Nicholas Jr., former Co-CEO, Time Warner
“A must-read. Starfish are changing the face of business and society. This page-turner is provocative and compelling.”
—David Martin, CEO, Young Presidents' Organization
“The Starfish and the Spider provides a powerful prism for understanding the patterns and potential of self-organizing systems.”
—Steve Jurvetson, Partner, Draper Fisher Jurvetson
“The Starfish and the Spider lifts the lid on a massive revolution in the making, a revolution certain to reshape every organization on the planet from bridge clubs to global governments. Brafman and Beckstrom elegantly describe what is afoot and offer a wealth of insights that will be invaluable to anyone starting something new—or rescuing something old—amidst this vast shift.”
—Paul Saffo, Director, Institute for the Future
“The Starfish and the Spider is great reading. [It has] not only stimulated my thinking, but as a result of the reading, I proposed ten action points for my own organization."
—Professor Klaus Schwab, Executive Chairman, World Economic Forum
Customer Reviews:
Seek not stardom, just starfishdom.......2007-09-06
Whether or not you care about leaderless, borderless and/or decentralized organizations, labeled as starfish organizations, they probably affect your life in some way or another whether you have downloaded music or avoided it, dealt with PETA, looked up something in Wikipedia, had actions of al-Qaeda affect your life in some way like stricter restrictions at the airports, etc. In that sense, you might as well get to know something about them to make better use of them or be prepared to deal with them effectively when you have to. If you read this book, you will likely not just want to know or know more about them, but get involved to see what they're all about or get more involved.
Written from both an overview and hands-on approach, this book is not only useful as a reference but also as a manual on the issue. The book identified the qualities of starfish organizations and what makes them effective, how anyone and everyone could start, sustain and/or get involved in these organizations, the types of people key to such organizations and how to combat them if you're on the other side. The book also warns about the constant change involved with maintaining starfish organizations and how to deal with them. Guidelines are offered and useful real life examples illustrate them to bring to life what otherwise be just concepts.
I had two small criticisms about the book, but nothing major enough to deter it from getting the five star rating I felt it deserved. First was that a few more real life examples of starfish organizations and/or their actions could have been chosen to illustrate some of the points made. There were plenty of diverse examples, but so many more abound as I read and thought about traits and qualities of starfish organizations that if mentioned, readers would realize even more influence starfish organizations have had in their lives. Second was that it did not address how government could use this book to decentralize since decentralization could be so powerful but yet government is the epitomy of centralization. I work for government, and felt government badly needed this, but had to think it through myself to come up with uses for attracting colleagues to my Starfish and Spider for Lunch (and Learn) voluntary book review session. When I did, though, not only was I excited at the possibilities, but also at the challenge to try to convince senior management of this, although that will take time. I will contact the authors to address this issue in a follow-up companion, perhaps, as they are the experts on this, but if nothing else, my ability to customize an application to government should tell you something about the book's effectiveness as a manual.
Overall, for the excellent writing style, clarity, impact and general application to the masses, five starfish!
Peter NYC.......2007-09-06
This book is great. A must read for those interested in being flexible and evolving. Has important applications across multiple work environments.
Useful introduction, but there's more ... .......2007-08-29
It took me some time to warm to this book. Nothing much happens in the initial 80 pages. The first chapter develops two fairly tortuous case studies - the vicissitudes of fortune in the recording industry in the last decade and the struggle of the Apaches against the Spanish invaders - to introduce the theme of the book. Then follows a discussion of the morphology of decentralised organisations (in terms of power distribution, funding, etc). Chapter 3 illustrates these formal characteristics with a series of examples, ranging from Skype over Wikipedia to Burning Man. There is honestly not a lot of meat to chew on in these first chapters and some patience is required from the reader.
It becomes more interesting in Chapter 4 where Brafman and Beckstrom discuss operational principles behind decentralised organisations (the need for pre-existing networks as a substrate, the role of catalysts and champions to activate leaderless organisation, "circles" as their chief co-ordination mechanism, and "ideology" as the glue holding everything more or less together). The role of the catalyst as a "servant leader" (term, however, not used by the authors) is further elaborated in the fifth chapter.
In chapter 6, the discussion turns to the question "What do you do, as an incumbent, when you are under fire from a starfish?" It transpires that there is not an awful lot to be done: you can try to morph them into a spider by activating internal cancer cells (greed and competition), you can try to dissolve or change the glue, the ideology that keeps the structure together or you can join them and become decentralised too (then it's starfish against starfish).
Brafman and Beckstrom maintain that it is not always necessary to go all the way and radically decentralise. There is such thing as a "hybrid" organisation (Chapter 7), which mixes principles of centralisation and decentralisation. Here the discussion suddenly gets denser and this is a part of the book that warrants repeated reading. A distinction is made between centralised organisations that give customers a voice (eBay with its peer-to-peer feedback is an example), those that put their customers to work (IBM developing open source applications) and those that decentralise parts of their internal structure. Towards the end of the chapter, however, the discussion peters out. "Appreciative Enquiry" is invoked as an approach to bring a whiff of decentralisation into companies who want to hang on to their centralised bureaucracies. It's a dangerous example that may tempt people into crass opportunism (that is, however, bound to backfire on them).
Finally, the authors hypothesise that in a given ecosystem there is no static equilibrium in terms of right mix of centralised/decentralised characteristics ("right" in terms of securing survival and the ability to extract economic rent). The "sweet spot" changes as a function of time, sometimes dramatically so. The desire for anonymity and the free flow of information are forces that push towards the decentralisation end, whilst the desire for security and accountability pull the system back to a more centralised mode of operation.
The book closes with a short epilogue that lists 10 simple guiding principles to make the most out of decentralised organisations or to defend yourself from their attacks.
On the whole, I enjoyed this book. It provides an intelligent and accessible discussion of a complex issue. With respect to the latter, the authors do a laudable job in keeping thing simple, but sometimes it's over the top. Particularly in the first halve of the book, their penchant for telling anecdotes and stories makes them err on the side of the trivial (a discussion on Wikipedia starts with "we all remember doing school reports in the sixth grade. Back then, research meant going to the library and hoping the that the Encyclopaedia Brittanica wasn't checked out ... and so on, and so on.) I was irked more than once by the patronising and befuddling prose of Brafman & Beckstrom. Admittedly, sometimes they hit it right. The title of the book, for example, is a very strong and aptly chosen metaphor for decentralised and centralised organisations, respectively.
Also I believe this book does not exhaust the potential of this fascinating subject matter. I think the discussion would have gained significantly in clarity and power if only a number of well known systems science principles (such as Ashby's Law of Requisity Variety, see Introduction to Cybernetics (University Paperbacks)) had been invoked to give the whole discussion a rock solid footing. I also missed a solid link to the burgeoning literature on the P2P movement. It is clear that the issue of property rights in central in making leaderless organisations work (Brafman discusses this as a way to sabotage starfish only) and people like Lawrence Lessig ("Free Culture: The Nature and Future of Creativity) and Yochai Benkler ("The Wealth of Networks: How Social Production Transforms Markets and Freedom") have a lot to say about these issues.
A small point, but a fairly irritating one, is the use of the word "ideology" in the book. The authors ostensibly use this to refer to any set of beliefs that underpin a decentralised organisation. From my point of view, the word "ideology" refers to a more elaborate and closed system of abstract thought (and as such has a pejorative tinge to it). Many starfish (also amongst those mentioned in the book) thrive on a much more vague and fluid set of beliefs, norms and values. It's worthwhile to be more nuanced about this.
Morally speaking, the book leaves the reader in suspension. From an internal point of view, leaderless organisations are unquestionably superior - morally and aesthetically - to centralised organisations, not only because of their structural simplicity and elegance, but also because they rely so openly on trust (in my opinion THE key word in the book), on the belief that man is fundamentally good and ultimately because they are capable of drawing the best from people and providing them with truthfulness, meaning and purpose in their life. Problem is that not only Alcoholics Anonymous operates as a decentralised organisation, but Al Qaeda does too. So starfish can server all kinds of purposes, some more constructive than others. It all depends which side you're on.
Starfish is a mind-game.......2007-08-07
Have you wondered why decentralized organizations are growing like wildfire? Starfish and Spider will tell you why. I work in a starfish organization and it is not for the faint-hearted or the one focused on structure and procedure.
This book is an excellent story about centralized, decentralized and hybrid organizations. If you want to kill a spider, cut off its head. You cannot cut off the head of a starfish as it does not have one. If cut off the leg of an starfish, it will grow another.......starfish. This shows how decentralized organizations have always been around and take after the way that our brain's function. Once thought to operate in a hierarchy, latest research shows the opposite. Brafman and Beckstrom are great storytellers and weave the Internet with Al Qadea
This book gives examples of the characteristics of decentralized organizations such as flexibility, shared power and ambiguity and how the Internet has spawned a new generation of decentralized organizations. It is a fascinating book.
Some principles of decentralized organizations;
1. when attacked, they become even more open and decentralized.
2. it is easy to mistake starfish for spiders.
3. an open system doesn't have central intelligence, the intelligence is spread throughout the system.
4. open systems can easily mutate.
5. the decentralized organization sneaks up on you.
6. as industries become decentralized, overall profits decrease.
They stand on 5 legs;
1. Circles
2. the Catalyst
3. Ideology
4. the pre-existing network
5. the Champion
If you want to learn more about community, trust and openness in the 21st century, this is a must read. If you are interested in how organizations like Al Qaeda can thrive with many in the world looking for them, read this book.
Elusive Nodes.......2007-07-31
This book offers an excellent discussion of the extremely elusive concept of networked type of organizations which social scientists refer to as organizations where decision making power is distributed and whose structure is flat. Such an organization consists of semi-autonomous nodes or cells linked and given cohesion by one or more factors such as kinship, mutual experiences, ethnic culture, or common ideology. In the 21st Century the Global Telecommunications Network (sic) serves as an enabler to networked type of organizations. The book, "Networks and Netwars" (Rand 2001, Amazon.com) provides a formal explanation of networked type of organizations, but will leave many folks still wondering about the anatomy of a networked type of organization.
The book quit effectively uses examples and the analogy of a starfish to both demonstrate and explain how networked type of organizations actually work in practice. This is very important and helpful because such organizations are becoming increasingly more common, but are very difficult for persons used to hierarchical organizations to understand. The book explains for example how the command and control system for al Qaeda cannot be knocked out because it does not exist. More ominously the book notes that as the U.S. increasingly centralizes its efforts against al Qaeda the harder it will be to cope with terrorist operations and threats.
There are now several first rate books available now on networked type of organizations, but this one is probably the best because of the clarity with which it explains what networked type of organizations are and how they really work. It is a shame that the U.S. Intelligence and National Security Communities appear unable to come to grips with geographically dispersed cell of one or more individuals using distributed decision making, and linked by such tenuous ties as personal relationships and shared ideology. This book offers some suggestions for dealing with networked type of organizations, but one is left with the impression that nobody is listening.
Book Description
Senge's best-selling The Fifth Discipline led Business Week to dub him the "new guru" of the corporate world; here he offers executives a step-by-step guide to building "learning organizations" of their own.
Customer Reviews:
Tools for creating a Learning Culture.......2006-09-11
Peter M Serge, The Fifth Discipline Fieldbook
To quote the first few paragraphs at beginning of book:
Among the tribes of northen Natal in South Africa, the most common greeting, equivalent to "hello" in English, is the expression: Sawu bona. It literally means, "I see you." If you are a member of the tribe, you might reply by saying Sikhona, "I am here." The order of the exchange is important: until you see me, I do not exist. It's as if, when you see me bring me into existence.
This meaning, implicit in the language, is part of the spirit of ubuntu, a frame of mind prevalent among native people in Africa below the Sahara. The word ubuntu stems from the folk saying Umuntu ngumuntu nagabantu, which from Zulu, literally translates as: "A person is a person because of other people."
"I bow in honor and reverence that place within you where to the Universe resides, when you are in that place within you, and I am in that place within me, there is One." ~namaste
The five disciplines are at the CORE of a Learning Organization
1) Personal Mastery: expand your personal capacity and ability
2) Mental Models: see how our internal pictures of the world shape action and decision
3) Shared Vision: group commitment
4) Team Learning: group ability is greater than the sum of individual talents
5) System Thinking:
"When we try to bring about change in our societies, we are treated first with indifference, then with ridicule, then with abuse and then with oppression. And finally, the greatest challenge is thrown at us: We are treated with respect. This is the most dangerous stage." --A. T. Ariyaratne (Speech made at International Community Leadership Summit, Winrock, Arkansas, March 1983. This quote paraphrases and expands upon a well-known statement made by Mahatma Gandhi in his book Satyagraha in South Africa, 1982, 1979, Canon, Me.: Greenleaf books)
"An [organization] is not a machine but a living organism." --Ikujiro Nonaka /****
Fundamentals of epistemology: what is knowledge, the nature of knowledge, and what constitutes learning.
understanding is achieved after internalization.
Without experience, we cannot truly understand.
Internalization: transformation from explicit knowledge to tacit knowledge, habits and culture that we do not recognize in ourselves.
Innovation is a process to capture, create, leverage, and retain knowledge.
What is your belief? A belief about images of the world - you may call it a mental model - is a very subjective thing
information is the flow of a message, while knowledge is created by accumulating information. Thus, information is a necessary medium or material for eliciting and constructing knowledge.
The second difference is that information is something passive. When we switch on a TV set, information comes regardless of my commitment. But knowledge comes from my belief, so it's more proactive.
And the organizational knowledge or intellectual infrastructure of an organization encourages its individual members to develop new knowledge through new experiences.
This dynamic process is the key to organizational knowledge creation - that is, socialization (from individual tacit knowledge to group tacit knowledge), externalization (from tacit knowledge to explicit knowledge), combination (from separate explicit knowledge to systemic explicit knowledge), and internalization (from explicit knowledge to tacit knowledge) [...].
[...]
Three Guiding Ideas
1) The Whole. When you are pointing a finger at the problems, notice how many fingers are pointing back at you. If you fixed the symptoms and ignore the root causes, the problems have not gone away. Another way to look at this is treat the person, not the disease. Of course treat the disease if the patient is dying, but know that the patient will get sick again because the "root causes" are stil there.
2) Community. The self is "a point of view." "The essence of being a person is being in a relationship [with] other people." You will not believe this, but each person before you is there for a reason. The reason this person is there at this moment is for you to learn something about yourself. If you ignore the person, do not ignore or forget the lesson.
3) Language. The map is not the territory. We cannot contain every bit of information that comes to us in the world, so we have to create a "map of the territory" and then refer to the map for our information. By changing a person's map, we change their reality. Language is the map, not the reality.
enlightening concepts about leadership.......2005-10-26
It seems to me that The Fifth Discipline (the previous publication of the series) is more attacting to me. The second book can be more precise and concise in content. Generally speaking I still like these two books as a foreign reader.
The Fifth Discipline.......2003-02-08
This book is a collection of theoretical summaries, reports, analyses, and strategies all quite useful to anyone interested in generating some thinking and action around change. The team of five writers (Peter Senge, Richard Ross, Bryan Smith, Charlotte Roberts, and Art Kleiner) provide some original work, but also serve as editors to a vast quantity of material drawn from practitioners, theorists, and writers in the field of organizational improvement. According to Senge, "great teams are learning organizations - groups of people who, over time, enhance their capacity to create what they truly desire to create." (p.18) This book is really about creating and building great teams. The learning organization develops its ability to reflect on, discuss, question, and change its current and past practices. To do this, people and groups in the organization need to meaningfully pursue the study and practice of the five disciplines - personal mastery, mental models, shared vision, team learning, and systems thinking.
The learning organization - Senge's vision for the productive, competitive, and efficient institutions of the future - is in a continuous state of change. Four fundamental questions continuously serve to check and guide a group's learning and improvement (see page 49): (1) Do you continuously test your experiences? ("Are you willing to examine and challenge your sacred cows - not just during crises, but in good times?") (2) Are you producing knowledge? ("Knowledge, in this case, means the capacity for effective action.") (3) Is knowledge shared? ("Is it accessible to all of the organization's members?") (4) Is the learning relevant? ("Is this learning aimed at the organization's core purpose?") If these questions represent the organization's compass, the five disciplines are its map.
Each of the five disciplines is explained, and elaborated in its own lengthy section of the book. In the section on "Systems Thinking" (a set of practices and perspectives, which views all aspects of life as inter-related and playing a role in some larger system), the authors build on the idea of feedback loops (reinforcing and balancing) and introduce five systems archetypes. They are: "fixes that backfire", "limits to growth", "shifting the burden", "tragedy of the commons", and "accidental adversaries". In the section on "Personal Mastery", the authors argue that learning starts with each person. For organizations to learn and improve, people within the organization (perhaps starting with its core leadership) must learn to reflect on and become aware of their own core beliefs and visions. In "Mental Models", the authors argue that learning organizations need to explore the assumptions and attitudes, which guide their institutional directions, practices, and strategies. Articles on scenario planning, the ladder of inference, the left-hand column, and balancing inquiry and advocacy offer practical strategies to investigate our personal mental models as well as those of others in the organization. In "Shared Vision", the authors make the case for the stakeholders of an organization to continually adapt their vision ("an image of a desired future"), values ("how we get to travel to where we want to go"), purpose ("what the organization is here to do"), and goals ("milestones we expect to reach before too long"). The section offers many strategies and perspectives on how to move an organization toward continuous reflection. In "Team Learning", the authors rely mostly on the work of William Isaacs and others, and make a case for educating organization members in the processes and skills of dialogue and skillful discussion.
This book is enlightening and informative. It has already found a place on my shelf for essential reference books.
A follow up to the legend.......2003-01-27
The Fieldbook attempts at making the esoteric concepts of the fifth discipline more down to earth and contains a treasure trove of strategies, tools, methods and explanations on how to make the learning organization into a reality.
Thus people who have read The fifth discipline will gain the most from this book. It's a must read for people who want to make their organizations transition into a 'learning organization'
A second dose of Inspiration..........2002-02-09
Senge's second serving of the Learning Organization is filled with practical tips and real-life examples from companies and organizations that have embraced the teachings of the Learning Organization successfully.
The Book is a collaboration of several writers who do a superb job of unraveling the web that is the learning organization. At times, it may seem to the reader that the book is a labyrinth of disjointed concepts and ideas. However, if you have read `The Fifth Discipline' you will find no problems following the concepts introduced. In fact, you will even understand why the writers have chosen to introduce them in that fashion. If you have not read "The Fifth Discipline', do not despair, it will take a little longer to get `the whole picture'.
The Book is divided into 8 main sections:
1) Getting Started addresses the basic concepts and ideas of the Learning Organization.
2) Systems Thinking (the fifth discipline) - Many people have argued that Senge should have delegated the fifth discipline until the end, however, without Systems Thinking, your vision is disjointed and incomplete.
3) Personal Mastery covers the area of individual development and learning. The chapters here are among the most valuable in the area of self-growth and self-improvement.
4) Mental Models - These are the pictures that you have in your head which represent reality.
5) Shared Vision - You've seen the whole picture, you've developed and you understand how you see the world. Now you need to find a common cause with the rest of the people in your organization, something that you all work for.
6) Team Learning - As you work with other people in teams or groups, you need to pass the stuff that you have learnt and the wisdom you've acquired to others. At this stage, the learning is no longer that of the individual, but the group.
7) Arenas of Practice - (Self explanatory)
8) Frontiers - Where do we go from here.
If you are interested in development, learning, growth, leadership, gaining a competitive edge whether at an organizational or personal level, then this book is for you. In fact, I'd venture to say that this is book is for everyone.
Book Description
Organizational Behavior places core concepts of human behavior and industrial psychology in a real-world context. The text's applied approach and succinct coverage of topical issues helps prepare students to meet practical, day-to-day challenges. Strong end-of-chapter exercises, activities, plus an optional case and exercise book make this flexible text suitable for students at the undergraduate level. Likewise, the authors' emphasis on the latest organizational behavior research continues to attract graduate students.
In keeping with the emphasis on current content, the Seventh Edition includes an ongoing case featuring Enron that encourages students to consider how all OB topics tie together and practice applying key concepts by systematically working through the case and answering the accompanying questions. All boxes have been replaced or significantly updated to reflect recent changes in business—including Talking Technology, Mastering Change, The Business of Ethics, Working with Diversity, and World View features. Call-out quotes from managers appear at appropriate points throughout the text to highlight relevant, real-world examples. In addition, each chapter includes one cartoon with a content-based caption that highlights an interesting, and often humorous, aspect of organizational behavior.
- New! Building Managerial Skills exercises require students to consider different workplace situations from a manager's standpoint and determine a suitable course of action for each scenario.
- New! OB Online exercises, previously known as Developing OB Internet Skills, ask students to gather information from the Web and use it to answer critical-thinking questions.
- New! Self-Assessment exercises, previously known as Building OB Skills, give students the opportunity to complete brief self-assessment and diagnostic activities.
- Experiencing Organizational Behavior exercises reinforce the real-world application of chapter concepts and ask students to work through the activities together.
Customer Reviews:
Well Nice bookie.......2003-06-09
Nice treatment of management. I learned a lot from this book.
Most helpful and insightful.......2002-09-28
The book is fairly comprehensive in terms of its scope. We are currently using the book at our Organizational Behavior class, and it's proved to be an excellent reference. The way it is structured (for the reader) makes in-depth reading or skimming through it (let's face it: this is the reality for most working MBA students!) equally effective. It has clearly distinguishable definitions on the margins, which can serve as a cue for the topic, along with the summaries at the end of every chapter. The intro and closing "cases" provided around the topic of the chapter are VERY insightful and on every other page or so, there are examples about the matter being discussed, which help with the understanding (I know that I, as an Engineer, appreciate examples to illustrate a point). Finally, the illustrations (graphs and charts) are one of the best things the book has! Remember that phrase that used to say "a picture is worth a thousand words"? Well, the authors epithomize it. The charts in the book do a great job at conveying entire pages of information at a time in a very efficient way. All in all, I like the book a lot, and it's been very helpful in complementing our in-class discussions about cases and topics of Organizational Behavior.
But this book ONLY if it is required!.......2000-12-10
I had to buy this book for a college management class. The material is painfully obvious. However, if you've lived you're entire life living in a dark, dank room eating Cheetos and watching MTV, then this book will be a watershed for you. If, on the otherhand, you are looking for some solid management theory, this book is not for you. If you have to buy this book for a course like I did, remember, you can always sell it to someone who hasn't read it yet.
Average customer rating:
- Great condish but no quick ship
- Great book : Easy to follow and practical
- Its in my top 2 textbooks for Economics Undergraduate
- Modern Industrial Organization
- easy book and good guide to understand the industry
|
Modern Industrial Organization (4th Edition) (Addison-Wesley Series in Economics)
Dennis W. Carlton , and
Jeffrey M. Perloff
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Similar Items:
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Economics of Regulation and Antitrust, 4th Edition
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The Theory of Industrial Organization
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Industrial Organization: Contemporary Theory and Practice (with Economic Applications)
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Modern Labor Economics: Theory and Public Policy (9th Edition)
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Structure of American Industry, The (11th Edition)
ASIN: 0321180232 |
Customer Reviews:
Great condish but no quick ship.......2005-09-30
See above. Took longer to arrive than I would have liked. Maybe 2 weeks.
Great book : Easy to follow and practical.......2005-01-27
I have the 2000 edition, I like it very much. Practical, easy to follow, great use of Theory of Games exemples.
Douglas Gilson, Management professor.Rio de janeiro, Brasil
Its in my top 2 textbooks for Economics Undergraduate.......2004-12-22
I've only used 9 textbooks in my undergraduate carrer in Economics, however, this book would probably fit either as the best or 2nd best... I can't really determine which deserves the "coveted" "best" slot.
To say firstly, this book passes the "I havn't attended class for the last 4 weeks and only have read the book, but still recieved an A- for the midterm" test. I think I can say in full confidence that IO is pretty much a standard course and this pretty much covers all the standard topics that any IO course would cover in one semester.
I used this book for a more "advanced" IO course (there are 2 in my university) and I used the book almost exclusively in preperation for my exams. I can say that the books appendices are excellent, despite th previous comment. It displays the material very concisely and in a very formal manner. The presentation in the appendices is not laconic and is very understandable.... I would have to say it achieves almost maximum effeciency with relevent material per page.
Actaully, for my case, the appendices were very much more useful then the actaul text itself. The level of mathematics does not exceed a standard non-formal multi-variable calculus level and is thus very accesible. With regards to applicability of the material, I found no problems in figuring out how the forumale applied with respect to the theory for the most part... However, I suspect if it is obtuse (for the level of maturity in the class) then the instructor would augment the text with problem sets and excercises.
The book starts off with a brief recap of the relevnt micro concepts and tools in the first chapter or so, then goes on to cover topics such as monopoly, oligopoly, monopolistic competition, games in oligopolies (Bertrand, Stakelberg Cournout-Nash etc.). Then it goes on to less "theoretical" (at least in my opinion) topics such as advertising and its effects, price discrimination (1st degree, 3rd degree, bundling strategies etc.).
Overall there is a good mix of "real world" applications and core theory. I never read the numerous examples and unless the class specifically tests on these, I would think they are not needed for understanding of the material. The exposition found in the chapters (less the examples) are usually superb, although a bit wordy for my taste.
There are some problems asked after the end of each chapter, although very few of these employ much mathematics and hence, does not, in my opinion, work well as a gauge of understanding. It seems because of the length of the book, it lends itself off to the instructor to decide how to taylor his curriculum, I don't believe that any chapters are redundent, but I believe all chapters are essentially self contained (given that the reader had read or is competent in the material up to the 6th chapter).
All in all, I was happy with this book and believe it to be of superior stock, although this is pure conjecture on my part since I've only used this book and have only taken one IO course. With respect to flexibility the book deserves good marks and this is likewise true with respect to the exposition in the text.
Modern Industrial Organization.......2003-05-01
I was hoping to get a more indept explaination with example problems. Formulas were shown, but the author never really showed how to utilize the formulas. I have had to reference other books to try to understand this book.
easy book and good guide to understand the industry.......2000-08-24
For me this book is a very good guide to the people that like to learn more about the way that the industry and the market works and the link to many things that you can see all the time around you and could explain by the economic theory, things that happend not only in United States also in different countries like Chile. Only bad thing about the book is the colors in the graphs, maybe the next time could include more colors. And if is possible try to translate the book to another language like spanish, because about this topic in spanish is very poor the number of books, and the translation could bring the opportunity to more people to read about this.
Book Description
A thoroughly revised second edition of the leader's concise guide to the process of creating and managing an organisation, no matter how complex, that will achieve unique competitive advantages and be poised to respond effectively and rapidly to customer demands.
In this book executives, managers, and consultants will find the concrete tools they need to select and implement an efficient design that creates superior and more competitive performance. In addition to analysing the four key forces shaping today's organisations -- buyer power, variety, change, and speed -- this new edition addresses the concerns of new economy by expanding on the section on the Flexible Organization and includes a new section on organising around the customer. The book:
- Describes what leaders can do to effect the change process
- Addresses the concerns of new economy companies
- Contains rich examples from successful companies
Customer Reviews:
applied the knowladge.......2006-02-23
i have read this book with a great deal of intrest. it was a great help in implementing change and designing a organization structure that is able to deliver on the new strategy.
excellent resource.......2003-09-06
Really good intro to ideas and concepts needed to redesign an organization in terms of its structure. Best if you already have some degree of experience in do it so you can really apply the concepts.
Guide to the factors that shape organizational design.......2002-12-28
Jay R. Galbraith is an internationally recognized expert on organization design. He is a Senior Research Scientist at the Center for Effective Organizations at the University of Southern California and Professor Emeritus at the International Institute for Management Development (IMD) in Lausanne, Switzerland. This book is a updated/revised edition of 'Designing Organizations' which was originally published in 1995. It is split up into 10 chapters.
Chapter 1 - Introduction - really sets the stage for the rest of the book. It discusses the six main organization shapers: the increase buyer power; increase in the number of products and services; the Internet; multiple dimensions (functions, products, and geography, but also customer segments, solutions or offerings, and channels and processes); the requirement for a capacity to change; and speed (in bringing products and services to the market).
The following two chapters discuss how companies have to shape their organizational design, strategy, and structure in order how to deal with these organization shapers. Galbraith introduces his copyrighted Star Model (Strategy, structure, people, rewards, and processes), which looks AND sounds very similar to McKinsey's 7-S framework. Chapters 4 and 5 build on these chapter and discuss how organizations have to link their processes to coordination needs and integrate group processes. Then, in Chapter 6 discusses the easily changeable or reconfigurable organization based on the Star Model, which, according to Galbraith, results from the skilled use of three capabilities: (1) forming teams and networks across organizational departments; (2) the use of internal prices, markets, and marketlike devices to coordinate the complexity of multiple teams; and (3) the forming of partnerships to secure capabilities that it does not have. Each of these capabilities are discussed in detail.
The Chapters 7 to 10 are all very current and fashionable. They discuss the organizing around the customer, customer-focused structures, the design of the virtual corporation, and organizing the continuous design process. Although the subjects discussed are important, some of the examples are too long and take up most of the chapters. Some of the examples also do not really apply to every company/organization but are too specific. Still, these are issues that should not be forgotten about, especially organizing around the customer remains important.
I must admit that I am somewhat disappointed with this book, which is written by a leading authority in the field of organizational design. I believe it is especially the title that lets the book down. It is not so much a guide into strategies and structures; it more discusses the organization shapers and the possibilities that companies/organizations have to tackle the organization shapers. I believe that the book is especially weak in discussing organizational design and structures. Galbraith discusses his own Star-model (which reminds me of McKinsey's 7-S framework) and his reconfigurable organization (the learning organization?), but leaves all other models/designs/structures untouched. I have not been generous, the book really deserves a 3.5-star rating. The author uses simple business US-English.
Book Description
This excellent paperback provides a brief, yet comprehensive tour of the scientific and practical highlights of organizational behavior (OB). It gets right to the point by focusing on essential concepts and practices that those in business really need to know. It allows readers to understand and appreciate the essentials of OB as a practical and scientific field by providing a good balance between research/theory and practical applications for the concepts presented.
A long list of cutting-edge topics are covered in this easy-to-understand, conversationally-written book. It includes integrated coverage of Internet/Web-based organizational behavior concepts with special treatment of e-commerce, and includes practical tips and suggestions telling readers how to apply OB in their own jobs. Coverage includes: individual behavior, group behavior, and organizational processes.
A especially handy reference for practicing managers and executives in corporate training programs.
Amazon.com
Every year, companies spend billions of dollars on training programs and management consultants, searching for ways to improve. But it's mostly all talk and no action, according to Jeffrey Pfeffer and Robert I. Sutton, authors of The Knowing-Doing Gap. "Did you ever wonder why so much education and training, management consultation, organizational research and so many books and articles produce so few changes in actual management practice?" ask Stanford University professors Pfeffer and Sutton. "We wondered, too, and so we embarked on a quest to explore one of the great mysteries in organizational management: why knowledge of what needs to be done frequently fails to result in action or behavior consistent with that knowledge." The authors describe the most common obstacles to action---such as fear and inertia---and profile successful companies that overcome them.
Among the companies that Pfeffer and Sutton say do it right: General Electric, the Men's Wearhouse, SAS Institute, Southwest Airlines, Toyota, and British Petroleum. The book, based on four years of research, is broken into chapters with titles such as "When Talk Substitutes for Action," "When Fear Prevents Acting on Knowledge," "When Internal Competition Turns Friends into Enemies," and "Turning Knowledge into Action." Each chapter contains tips on what to do and what to avoid, and provides examples of how a lethargic company culture can be transformed. The Knowing-Doing Gap is a useful how-to guide for managers looking to make changes. Yet, as Pfeffer and Sutton point out, it takes more than reading their book or discussing their recommendations. It takes action. --Dan Ring
Book Description
The market for business knowledge is booming, as companies looking to improve their performance pour billions of dollars into training programs, consultants, and executive education. Why, then, are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire?
The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results.
Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear-firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place.
The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.
Download Description
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear--firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.
Customer Reviews:
This book Is The Best of The Best!.......2007-07-26
This book hits the nail on the head. It's straight forward, easy to read format makes it a must read for every business leader who wants to get out from under knowing what to do and move to DOING the things that need to be done to move their organization forward!
Effectiveness, honesty, simplicity.......2006-10-24
Certainly in modern hi-tech work people need to be skilled, and know how to do their work well. But with all that knowledge, and people and systems concerned with knowledge management (and management in general), one may wonder at times why more work doesn't get done sooner. The authors of The Knowing-Doing Gap address this question. If you see parts of yourself or your work environment in these examples, it may be time to discuss it with others so you can get more work done with what you know already.
Overcoming Inertia - Uniting New Knowledge with Action.......2005-11-08
Two stellar professors use their experience and research to address the problem of organizational inertia in spite of our wide-spread and prevailing knowledge.
The premise is that a gap exists between our knowledge and the application of that knowledge in business... and that it can be closed. It cites that every year 1,700 business books are published, 60 billion dollars spent on training, 443 billion dollars spent on consulting and 80,000 new MBAs hit the business landscape... and still businesses are failing to apply the latest well-known and most viable principles and practices.
The authors break down the causes of this gap into five main reasons. After backing-up each reason with facts and examples, direct solutions are given to its remedy. Eight guidelines for action are then presented to fix this problem in your company. Case studies of business that have made huge turn-arounds using this appoach really amplify the authors' message.
This book is a great guide and loaded with ideas to getting the ball rolling in your business, non-profit organization... and dare I stretch to say your personal affairs. Knowing what to do, by itself is not enough... in businesses, churches or homes.
Application of this book's guidelines will make all of your other books, training, consulting, and manpower pay off. The tendency to just 'intellectualize' this information will be offset by your exposure to the real reasons knowledge hasn't lead to action in your experience. At least, that is the goal!
Five Stars
Packed with Knowledge!.......2005-06-20
Comedian Bill Cosby once sang a metaphorical ditty about a man who sat on the railroad tracks each day, only to be hit by a train. He knew when the train was coming, but he just couldn't apply that knowledge to get out of the way. That circumstance will sound hauntingly familiar to corporate consultants. Consider the experience of two consultants conducting deregulation research for a Latin American utility company. They stumbled over an excellent 500-page report completed years previously by a prior consultant. The document had all the information and analysis the company was seeking, but it had never been utilized. Authors Jeffrey Pfeffer and Robert I. Sutton expose the alarming gap between what senior managers know and what they actually implement. After four years of intensive research into this issue, they uncover valuable lessons on how to make sure your organization doesn't talk itself to death. Today's companies are struggling to overcome inertia and become more nimble. That's why we strongly recommend this book for managers at every level; if nothing else, you'll know what you ought to be doing.
Knowledge alone is a watseful Investment .......2004-10-10
The only book on the very important subject I know off. The authors share their views on the their a well researched topic.
The key issues in Knowing Doing gap are 1. Top management 2. The culture 3. Aura of being knowledgable 4. Focus on sounding great with less emphasis on performance 5. Faulty Measurements 6. Fear.
They also cite exeample of companies that have less of this gap by focussing on simplicity, communcation that is imlementation oriented, simple plans that work rather than complex issues such as balance score cards. They indirectly bring out the fact that Top management gap in understanding of the ground realities, has a direct bearing on knowing doing gap.
Going by their own emphasis to help readers in reducing the knowing doing gap, they could have reduced the descriptive nature of the book. They could have inserted an overview chart, showing the various symptoms of knowing doing gap in one column, ccauses, remedies, good co examples in another column. Subsequesnt revisions of this book may consider this feedback.
Book Description
This book provides readers with basic information about human beings and their behavior within the context of a business environment. It includes such issues as how to motivate people, how to give them feedback on their performance, how to influence them, and how to help them cope with stress. By examining the factors that contribute to an ever-changing business world, it will teach readers to develop, train, and motivate high-performance employees in a world of constant change. The Field of Organizational Behavior. Perception and Learning. Individual Work Differences. Motivation in Organizations. Managing Your Own Behavior. Group Dynamics and Teamwork. Decision Making in Organizations. Social and Deviant Behaviors in Organizations. Leading and Coaching Others. Culture, Creativity, and Innovation. Organizational Structure and Design. Technology in Organizations. For managers, or anyone else, who are interested in organizational behavior.
Customer Reviews:
Alright.......1999-11-21
I used this book at Cornell's school of Industrial and Labor Relations in an OB course. It was ok, but I have seen better. The examples are mostly revelant, but sometimes it strays from the covered material. A good book to use to review for the final exam, but if your teacher draws tests from their own lectures, make sure you utilize the index in the back!
Poor theory, good applications.......1999-06-11
This text was used at the University of Wisconsin-Madison for an honors OB course. It served the class well by providing relevant and often humorous applications of theory. However, the descriptions of the actual theories themselves were weak and vague often referring to other concepts not yet learned.
Book Description
Richard Daft's best-selling text, Organization Theory and Design, integrates the most recent thinking about organizations, classic ideas and theories, and real world practice, in a way that is interesting and enjoyable for learners. This edition includes many updates including a new chapter on international issues and revisions of other chapters to include the most recent ideas and events. While organization studies and real world examples are insightful for understanding organizations and solve real-world problems, Daft also integrates numerous features that give learners the opportunity to apply concepts and develop skills and insights.
Customer Reviews:
Excellent book with excellen deal.......2007-09-27
I bought this book with the apprehension that it might not be the same one I'm looking for.But Amazon made me feel so satisfied.I got the exact book and that too new and in much lower price than the market.
The learning book.......2005-07-23
"Organization Theory and Design" is a book every corporate member that has aspirations to better understand and contribute to his organization should own.
I used this book studying a basic course of organizational behavior after the professor had referred to it as "the best text on the market". I found out he was right - the book is extremely well-written and its contribution to my understanding of the subject is invaluable.
As it happened, I partly read older versions of the book to find out how every few years Mr. Daft updates his analysis, insights and examples of the ever changing and evolving world of organizations; for instance, the past example of IBM that served as the major opening example of an organization that has gone from the top of the world to the brink of disintegration in the beginning of the 90's (and since then regained leading position in its areas of expertise), is replaced in this 8th edition with Xerox. Mr. Daft continues and presents the most recent developments in organizations' design - structures and management methods that have only emerged lately in response to the turbulences in the environments and competition worldwide.
By making the changes and improvements in every edition "Organization theory and design" wins the title of this review - "the learning book" - that mirror images the main theme of this work - "the learning organization". Almost no organization can stand still in today's reality - managers and workers have to constantly think of better ways of doing things and learn from every source that bears knowledge and can give the organization a better competitive advantage. Things have never moved so fast and threats and opportunities have never been so immense. Competitors have to be efficient and different to survive and stay on the top.
The structure of the book is designed to convey its ideas in the best possible manner: Each and every chapter opens with an example illustrating its content, then an introduction to the subject. Theory and examples from today's organizational world followa and are interwoven throughout the text in the "in practice" section. A fascinating section is "leading by design" in which Mr. Daft highlights top-of-the-line companies that have managed to materialize the theory and consequently lead their industries. Yet another remarkable feature is "bookmark" in which the autohor recommends and actually reviews the content of other books that further develop the subject the chapter dealt with. For me, the magnitude of this behavior is unprecedented; I haven't read a book that is so much interested in advancing and advertising works of fellow authors. This is a code of conduct every author can learn from in pursuing the ultimate goal - to better inform and educate his/her readers.
Some of the material the book covers include the organizational environment, organizational structures, organizational decision making processes, ethics, organization-decline and organizational politics.
As is the norm in many books, Mr. Daft integrates case studies directly connected to the content of each chapter in its end. They add all the more to the reality dimension that is so strong throughout the book.
Lastly, the price of this book is somewhat expensive but well worth the money and will certainly prove to be a wise investment. Years after its reaing and studying it may serve as a reference source when the reader will stumble across situations covered in the book and learn to appreciate even more the lessons insights Mr. daft offers.
A Strong Guide in Organization Theory.......2001-05-18
This is a well-designed and comprehensive book in the area of organization theory. From introduction to the end, this book aims to teach the foundations of organization theory to readers.
There is a great awareness of new developments in the area of organization theory. The new developments such as team-based management models are integrated into the conventional wisdom wonderfully in the book. We are living in a world in which globalization and stiff competition dominates. We name this age as Information Age and corporations need new mentality and practices to adapt to challenging conditions this era brings about. This book presents some new approaches in global competition perspective to readers.
A Look Inside, Bookmark, In Practice, The New Paradigm and Case for Analysis are excellent peculiarities of the book.
Diagrams and other visual characterizations involved in the book give readers a big opportunity to digest topics recounted. Since this book is a detailed investigation of organization theory, you may miss some parts and feel confused. I can recommend another book, that is, Designing Organizations (Robey, D. and Sales, Carol A.), which is a summarized organization theory book with excellent cases.
If you want to understand organization theory with its basic foundations and details, this book is a must. You must exploit the rich knowledge of Professor Daft.
Strongly recommended.
Readable and great information.......2000-11-20
Daft out did himself in this edition of his text. He includes book reviews and company profiles throughout each chapter to illustrate the theories he's describing. I read this for an MA course and found it easy to learn from. I'm even putting the information into practice at work! Not all textbooks are that helpful. *grin*
team-based structure.......1999-06-28
Application of organization design about Team-Based Structures and The boundaryless Organization.
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