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The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
Manufacturer: Jossey-Bass ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0787956902 |
Book Description
How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
Customer Reviews:
Valid Scientific Writing - misses detailed "How To" answers.......2001-10-17
For instance, chapter 5 is correct to point out that most tests don't measure emotional intelligence, BUT emotional competence, and then goes on to warn us that a test as Bar-on's EQi test certainly has disadvantages, given it is a self-administered test (In my experience, self-administration of EQ-like tests is particularly dangerous for recruiting and other forms of evaluation). Of course, then the question becomes: BUT I want to test EQ in the context of work, how can I do this in a reliable fashion? You'll find the answer halfway chapter 6, which indicates that Behavior Event Interviews will do the trick (I agree with this, since that's what I experienced as well). Unfortunately, you won't find what kind of questions to ask during such an interview, let alone examples of how to do it.
Also, I was glad that the author of chapter 8 pointed out the same pitfalls of hiring senior executives I have been warning companies for. The suggestions that were outline come close to what we have been doing for several customers, but again the real, practical how to's are missing.
The chapters on training emotional intelligence in part three of the book were more useful than the book "Promoting E.I.", so there is no need at all to buy that other book anymore. Once again, these 4 chapters contain many of the messages one should have when working to develop EQ.
My critique: Except the scientific parts, I found that many of the more practical things this book covers, are "old messages" that can be found in works of Boyatzis, McClelland, Prochaska, Spencer and Spencer, ...
Conclusion? Buy this book if you need a solid scientific basis for your knowledge of emotional intelligence. As far as the how-to's are concerned, this book will serve very well as an outline and a checklist by which one can evaluate the quality of work delivered by a consultant - however, it's not enough to really go out there and "just do it". On the other hand, if you are a consultant recruiting or training for emotional intelligence, this is a MUST READ. Don't get caught not knowing what's in here!...
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Promoting Emotional Intelligence in Organizations
Cary Cherniss , and Mitchel Adler (this is the correct spelling of the author) Manufacturer: ASTD ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1562861379 |
Book Description
Based on the study of model programs and from hundreds of studies on the psychology of behavioral change, the 22 best-practice guidelines presented in this book offers the tools and data needed to sell and implement emotional intelligence training within your organization.Customer Reviews:
Keys to cultivating emotional intelligence.......2001-10-25
The recognition that true change in managerial skill requires in depth experiential training and ongoing support underlies the ideas in the book. The challenge of convincing an organization to commit to a particular method and to provide resources for this kind of development is great. This book provides methods and materials which will assist in that process through its review of best practices.
The need for review and continuous improvement is sharp. I appreciate the author's point that we must show that the training is working for the business, or modify it, or drop it. The book's 22-step process for this was excellent. It would have been valuable to include more on methods of cyclical review and feedback to produce improvement.
For anyone who is serious enough about managerial "soft" skills to want to provide training in them, and then measure results with hard dollars and business return on investment, this book is an excellent resource.
Sid Kemp, President
Quality Technology & Instruction, L.L.C.
A guide for setting up a training program.......2001-08-27
A book to give to your manager!.......2000-06-24
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Leading With Emotion: Reaching Balance in Educational Decision Making
Kermit G. Buckner Manufacturer: ScarecrowEducation ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0810844117 |
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Rape Work: Victims, Gender, and Emotions in Organization and Community Context (Perspectives on Gender)
Patricia Yancey Martin Manufacturer: Routledge ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0415927757 |
Book Description
Despite the proliferation of rape crisis centers and other improvements in the treatment of rape victims over the past 20 years, many victims still find themselves the victims of what has been called a "second rape" by doctors, lawyers, judges, police, and administrators that process them. This book takes a critical look at the organizations and officials that process rape victims to see how the structure of their respective organizations often prevent them from providing responsive care.
Rape crisis centers are considered in detail and compared with mainstream organizations such as hospital emergency rooms, law enforcement and the judicial system. These comparisons are then used to offer positive models and suggestions for change. Martin concludes by looking at examples of responsive processing in mainstream organizations and considering the rape crisis center as a woman's movement organization.
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The Coherence of Personality: Social-Cognitive Bases of Consistency, Variability, and Organization
Manufacturer: The Guilford Press ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 1572304367 |
Book Description
Customer Reviews:
A Must-Have for Psychology Students.......2000-01-29
The Coherence of Personality is an anthology of social-cognitive explorations, a springboard for future intellectual investigation, and a forum for considering many of the current, relevant topics within social-cognition as presented by the major theorists themselves.
I personally enjoyed the contributions regarding bottom-up theory, relational schemas, and the role of culture in the perspective of self by Cervone, Baldwin, and Kitayama & Markus, respectively.
Students interested in any theoretical slant within the field of psychology or related sub-disciplines will find a topic of interest in these modern essays.
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Educating Minds and Hearts: Social Emotional Learning and the Passage into Adolescence (The Series on Social Emotional Learning)
Manufacturer: Teachers College Press ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0807738387 |
Customer Reviews:
Great book on social emotional learning..........2002-08-19
This is not really a "how-to" book, any more than was Cohen's other book. Readers will benefit, however, because he systematically reviews SEL programs, and readers will be eager to pursue specific programs from among those referenced.
I missed not seeing any work from Myrna B. Shure, who is a good cognitive-behavioral SEL practitioner (the "I Can Problem Solve" curriculum). Does her work not involve young adolescents? If not, that is a disappointment.
SEL is important because we all 'swim' in a social environment. When that environment is caring and concerned, when students can make heart-informed choices, they 'swim' better and are said to learn better. We certainly know they are happier and appear more productive.
I know many readers will gain a lot from this work, and the other related books in the SEL field. Good luck!
Excellent, important book for educators interested in SEL........1999-04-08
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Emotional Development: The Organization of Emotional Life in the Early Years (Cambridge Studies in Social and Emotional Development)
L. Alan Sroufe Manufacturer: Cambridge University Press ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0521629926 |
Book Description
In the past, researchers have treated the development of the emotions and the task of emotional regulation as two separate topics, the former emphasizing "normative" questions and the latter emphasizing "individual" differences. Until now, understanding the first topic has never been seen as relevant for the second. This is the area pioneered by Emotional Development. This book presents the early phases of emotional life from a developmental perspective. It argues that emotional generation hinges on the developing ability to express arousal or "tension" in accordance with one's context. It reveals the common core processes underlying the emergence of specific emotions and the capacity for emotional regulation. The book also explains the timing of emotional emergence, why emotions function as they do, and individual styles of emotional regulation. Close ties between emotional development, cognitive, social and CNS development are discussed, as well.
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Emotion, Development, and Self-Organization: Dynamic Systems Approaches to Emotional Development (Cambridge Studies in Social and Emotional Development)
Manufacturer: Cambridge University Press ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0521525276 |
Book Description
Presented here for the first time is the idea that emotional development is "self-organizing." It replaces older ideas that genes or environments "control" the process of development. Self-organization is one aspect of a revolutionary approach to science that embraces "chaos theory" and the new "science of complexity." Physicists, chemists, biologists, and other scientists see self-organization as a significant way of explaining patterns in nature.Download Description
Presented here for the first time is the idea that emotional development is "self-organizing." It replaces older ideas that genes or environments "control" the process of development. Self-organization is one aspect of a revolutionary approach to science that embraces "chaos theory" and the new "science of complexity." Physicists, chemists, biologists, and other scientists see self-organization as a significant way of explaining patterns in nature.Customer Reviews:
Emotional, Development, and Self-Organization: Dynamic Systems Approaches to Emotional Development.......2007-08-27
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The organization of behavior;: A neuropsychological theory, (by) D.O. Hebb. Science Editions
D. O Hebb Manufacturer: John Wiley and Sons ProductGroup: Book Binding: Unknown Binding ASIN: B0007HPQ32 |
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Developing Emotionally Literate Staff: A Practical Guide
Elizabeth Morris , and Julie Casey Manufacturer: Paul Chapman Educational Publishing ProductGroup: Book Binding: Paperback ASIN: 1412910404 |
Book Description
`my feeling is that this is what some struggling institutions need' - TES Extra for Special NeedsDo you want to know how to put emotional literacy into practice in your school?
Emotionally literate schools show better learning outcomes for children, improved attendance, reduced behavioural challenges, good relationships, improved recruitment and retention and have a well-motivated, effective and less stressed workforce.
In this practical book, Elizabeth Morris and Julie Casey provide everything you need to begin to create an emotionally literate ethos within your school, and give you tools to develop emotionally literate staff and practices in your school over the course of a year.
It is packed with practical tools to help:
- you assess and measure the current `emotional temperature' of your setting, and evaluate progress
- all staff in your setting develop the knowledge, confidence and key skills necessary for supporting children's social, emotional and behavioural development.
It contains a range of flexible training modules for you to create a programme of CPD through staff meetings and INSET that exactly meet your school's needs.
School management teams, PHSE co-ordinators, SENCOs, class teachers, LEA behaviour service managers and consultants, and educational psychologists looking for practical ways to make schools more emotionally literate will find all the guidance they need in this book.
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