Book Description
From the most trusted voice on transition, a revised edition of the classic practical guide to dealing with the human side of organizational change.
The business world is a place of constant change, with stories of corporate mergers, layoffs, bankruptcy, and restructuring hitting the news every day. Yet as veteran consultant William Bridges maintains, the situational changes are not as difficult for companies to make as the psychological transitions. In the best-selling Managing Transitions, Bridges provides a clear understanding of what change does to employees and what employees in transition can do to an organization.
Directed at managers and employees in today's corporations, Bridges shows how to minimize the distress and disruptions caused by change. Managing Transitions addresses the fact that it is people who have to carry out the change. When the book was originally published a decade ago, Bridges was the first to provide any real sense of the emotional impact of change and what can be done to keep it from disrupting the entire organization. With new information and commentary on layoffs, corporate suspicion, and the increasing tumult in the business world, Managing Transitions remains the definitive guide to dealing with change.
Customer Reviews:
High rating for a textbook, but it deserves it........2007-08-11
I have had several textbooks in Management between an Undergraduate, Graduate and Business itself. This was no different in that I expected the same old stuff, but was very pleasantly surprised at the authors candor about our perceptions of business practices. It didn't mince words on several tactics used by management and explained why so much doesn't work. It got my attention and I continued my reading with far more interest. There really isn't anything more complimentary I can say than I intend to sell all other books to new students, excect this one which I will hang on to and reference.
great results from this book.......2007-07-06
This is a wonderful book. If you deal with people who need to change how they do their work you must read this book.
great, short, valuable.......2007-07-04
This is a great book for all people who deal with people that are dealing with change. I have found this book useful when being a change agent for a company, or just for management in my own company. Part of the value of this book is it describes the emotional aspect of change. People are not always (usually) logical. Emotions play a large part. Knowing how to deal with the emotional aspect of change is essential. This book gives you great insights in this area.
Managing Transitions by William Bridges.......2007-05-13
This book is great! I was/am dealing with some pretty significant transitions -- the sudden death of my 21 year-old daughter, and a major division re-org at an S&P 500 company. Several months earlier, my VP had mentioned the book and suggested that all of his direct reports to read it. I did and it really hit home.
The author does an excellent job of describing the emotional and organizational impact of change and the mechanics of the process we use to get through it. We use the same basic process to deal with all change -- personal and professional -- and it has been very helpful to understand how it works. There is also a section in the book about the life cycle of an organization and that was illuminating. The book provided some tools to help me make critical decisions.
I bought six copies of the book and have given them out to friends and co-workers.
Great ~.......2007-05-07
This was a great book and well needed. If your your in or responsible for transitions. This is for you - an eye opener to some great ideas and the author takes the reader to both sides of the good and bad involving the transitional process and how it should be done. Great insight!
Amazon.com
The Heart of Change is the follow-up to John Kotter's enormously popular book Leading Change, in which he outlines a framework for implementing change that sidesteps many of the pitfalls common to organizations looking to turn themselves around. The essence of Kotter's message is this: the reason so many change initiatives fail is that they rely too much on "data gathering, analysis, report writing, and presentations" instead of a more creative approach aimed at grabbing the "feelings that motivate useful action." In The Heart of Change, Kotter, with the help of Dan Cohen, a partner at Deloitte Consulting, shows how his eight-step approach has worked at over 100 organizations. In just about every case, change happened because the players were led to "see" and "feel" the change. In one example, a sales representative underscores a sense of urgency to change a manufacturing process by showing a videotaped interview with an unhappy customer; in another, a purchasing manager makes his point to senior management about corporate waste by displaying on the company's boardroom table the 424 different kinds of gloves that the company had procured through different vendors at vastly different prices. Well written and loaded with real-life examples and practical advice, The Heart of Change towers over other change-management titles. Managers and employees at organizations both big and small will find much to draw from. Highly recommended. --Harry C. Edwards
Book Description
John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change-but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world.
Now, Kotter and coauthor Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
Based on interviews within over 100 organizations in the midst of large-scale change, The Heart of Change delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. They introduce a new dynamic-"see-feel-change"-that fuels action by showing people potent reasons for change that spark their emotions.
Organized around the revolutionary eight-step change process introduced in Leading Change, this story-driven book shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. The authors reveal how this appeal to the heart-over the mind-motivates people to overcome even daunting obstacles to change and produce breathtaking results.
For individuals in every walk of life and companies in every stage of change, this compact, no-nonsense book captures the heart-and the how-of successful change.
John P. Kotter, world-renowned expert on leadership at the Harvard Business School, is the author of many books, including the award-winning, best-selling Leading Change. Dan S. Cohen is a Principal with Deloitte Consulting LLC.
Customer Reviews:
Just in Time.......2007-10-07
I read[[ASIN:0875847471 Leading Change] Change by Kotter first. This follow on is a great compliment to the first book. By using examples of the eight-step process, the authors drive home those principles. My organization is in the midst of a large change process, and I am able to identify those who are the guiding coalition and raise my own visibility by aiding them. I am also able to give useful suggestions and identify the change blockers who endanger the process, and therby, the organization.
Not as useful as "Leading Change" by Kotter.......2007-06-28
Full of anecdotes about how the principles in "Leading Change" were implemented, I found this less helpful than that book in implementing a culture change. None of the scenarios were close enough to our organization to make a meaningful impact on the management team. A good read though, illustrating Kotter's excellent roadmap to change.
Addresses an Often Forgotten Part of Management Studies---People!.......2007-05-07
In this age of data, management is still about people. This book hits that aspect square on the head. It provides a realistic 8 step process for managing change filled with examples that bring the steps to life. The book is primarily written for managers of change, but the concepts can be useful to anyone at any level of an organization that's in a state of change. (And what organizations aren't?) It can be a bit dry at times, but the stories spice it up and make it bearable. Overall excellent content.
Just what we needed!.......2006-07-15
This book hits the "heart" of what many managers miss in planning change initiatives. This helps us remember that change isn't all number and business decisions. It's the people. I was able to immediately apply some of the ideas and resteered a change initiative successfully. Now all of my supervisors are reading and learning.
Fundamentals for helping an organization undergo change successfully.......2006-04-03
This book is the textbook for how an organization can successfully lead with change. I have used the 8-step method with various organizations and successfully 'seen-felt-changed' for the better.
Book Description
The business world is ready for an entirely new approach to leadership. Steve Farber has written the perfect book to energize business leaders and help them make the leap into extreme leadership. In fact, taking a giant
""L.E.A.P."" forward is exactly what Farber prescribes. What exactly is an extreme leader? One who cultivates
love, generates
energy, inspires
audacity, and provides
proof.
In his exciting and innovative new business parable, The Radical Leap, Farber explores an entirely new leadership model, one in which leaders are not afraid to take risks, make mistakes in front of employees, or actively solicit employee feedback. His book dispenses with the typical, tired notions of what it means to be a leader.
Farber, former Vice President and Official Mouthpiece of the Tom Peters Company, has written a business parable like no other, filled with vivid, fully realized, and eccentric characters, crazy plot twists, honest and believable conversations about leadership, and most importantly, an innovative program for leaders to inspire and engage their companies.
In The Radical Leap, we meet Steve, a leadership consultant who is intrigued and challenged by an enigmatic man named Edg, from whom he learns the concept of
L.E.A.P. Steve is then asked to help a friend, Janice, overcome conflicts at the biotech company where she works and bring back the company's inspiring former CEO. The company is revitalized, having undergone a radical and successful transformation.
Farber's book reveals the questions leaders must ask themselves in order to truly become extreme leaders, including:
Why do I love my business, my employees, and my customers, and how can I show them how I feel? What effect do my actions have on the energy of the people around me? (OR, what are the unnecessary, time-consuming, bureaucratic policies and procedures that suck our energy?) How are we going to change the world of our company, our employees, customers, marketplace, and industry? What have I done today to show my commitment to my colleagues and customers?
Customer Reviews:
Motivation with a capital M.......2007-07-08
If you're looking to recharge your corporate batteries--or trying to acquire your first set--this book is for you. Farber tells the story, his story perhaps, of a management consultant who has lost his passion for the work. He's going through the motions until he encounters a series of oddball business visionaries who utterly transform his spirit. What makes these visionaries so odd is their fundamental approach to work: they infuse it with love. The LEAP in The Radical Leap stands for ...
cultivate Love
generate Energy
inspire Audacity
provide Proof
That's an approach to leadership that's as inspiring as it is daring. I wonder how many of us have the courage to follow Farber's way? The Radical Leap requires leaders to have a vision, bare their souls, relish their mistakes, invite risk, challenge conventional wisdom and express love always. Wow.
Farber was smart to write this as a novelette. If he had laid out his ideas in a typical self-help book, they would have sounded pie-in-the-sky. But as Farber relates his own transformation in narrative form, encountering a variety of hiccups along the way, his gives his ideas a concreteness that makes them seem not only realistic, but implementable.
Leap into Leadership .......2007-07-06
The Radical Leap that gets us to think about leadership - or extreme leadership, to use Farber's term. What exactly is an extreme leader? One who cultivates love, generates energy, inspires audacity, and provides proof. (Hence the acronym, LEAP in the title of the book.)
Along with compelling conversation about these four key points, the book has more plot twists, the characters are more interesting, and the language is a bit edgier than the typical business parable by Patrick Lencioni, Ken Blanchard or Spencer Johnson.
It was named one of the Top 10 Best Business Books for 2004 and received the Acclaimed Reader's Choice Award from Fast Company magazine.
Great LEAP- Distribute to Mgmt Team.......2007-05-29
I just finished Radical Leap within a week after receiving . . . you can easily get through this book in a matter of a few hours. Great story and content to help you get the most out of your organization. Well-organized - with specific questions at the back of the book to put the words into practice . . .
Corporate Rise.......2007-05-14
The "Radical Leap" provides a good overview for personal leadership. However, it does not provide enough specificity for someone really interested in reaching the top of his or her organization. I still believe it is a good book, but I would suggest Corporate Rise: The X Principles of Extreme Personal Leadership as a must read book.
Surfin' to Success.......2007-04-08
I read this book with my own organization's challenges in mind. The concepts seemed perfect in symetry and sharply delivered. The only reason I'm holding back the fifth star is because his insertions of setting descriptions and flavor were somewhat "off" in their delivery and a bit "forced." Still, the book has a powerful message and can be read in an afternoon.
Average customer rating:
- Finally a How-To!
- Very good for newbies in process improvement field
- Good Book for a Foundation
- Excellent Business Process Modeling Book
- Workflow Modeling - This Book Flows...
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Workflow Modeling: Tools for Process Improvement and Application Development
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Process Mapping, Process Improvement and Process Management
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Workflow Management: Models, Methods, and Systems (Cooperative Information Systems)
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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
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Flowcharts: Plain & Simple: Learning & Application Guide
ASIN: 1580530214 |
Customer Reviews:
Finally a How-To!.......2007-09-15
Good overall analysis and methodology for approaching process re-design projects. Very practical and well written. Includes strategies for avoiding common pitfalls.
Very good for newbies in process improvement field.......2007-08-16
I enjoyed this book because of:
1) clear, coherent logic
2) it's very practical from cover to cover - everything you need to know before modeling processes you can find here and use it in your work on the very next day
3) the language - it's plain and definitely supports better adoption of the tools described. I also like the authors' delicate humor :)
As a whole - two thumbs up, 5 stars.
Good Book for a Foundation.......2007-08-09
I was recommended this book from BPMN Essentials course I recently took and just finished the book. It has a great deal of examples and suggestions for how to perform process modelling, which I like.
Excellent Business Process Modeling Book.......2006-11-29
Everything started with the creation of a two days workshop: Workflow Process Modeling. The authors have continually improved the workshop with participants' feedback and ideas based on their own hands-on consulting work with many organizations. The book is very well structured and it is based on real world experience. The structure is simple with no unnecessary parts that usually fill other books with redundant content. The content is not a mere recount of personal experiences: there are plenty of references to other publications. Plus, you will find good humor in the book that makes it even more readable.
Although the authors declared their work aimed at application development work as a final outcome, the book is focused very much on the business side with emphasis on process workflow. Nowadays the specialization pushes further and further apart the role of a business analyst from the system analyst, while in the past some would refer to these roles as one. This book might not be very useful for a system analyst because it is not very technically oriented. You will not find yourself drown under zillions of diagrams created with a specific software package, but you will get instead a method of how to approach business analysis from a broad, yet practical, perspective. The book does not bother even to talk too much about UML. I found that refreshing and extremely useful. I have been searching for a book that is more like a thought provoking companion rather than a software tool manual and this book fits that description.
Workflow Modeling is a comprehensive book. It does not focus on a particular stage of business analysis. It provides an inventory of areas the professional business process consultant would have to consider and the rationale for each one of them. Some readers might not agree with the little amount of space dedicated to class modeling which is almost inexistent. On the plus side, the authors talk about approach in dealing with project stakeholders, pitfalls, team building and difficulties and what questions to ask in various situations. The authors appreciate the importance of the final delivery, how to map the road between the as-is process to to-be process and understand the structure of the organization. I found many things that were said here very realistic and valuable; I could relate them to my own experience. The book does not say much about class modeling, but it talks a lot about swimlane diagrams and use cases analysis.
You can use Workflow Modeling to design your own work template that suits your style and formation. You can come back , re-read some parts or the whole book (I have done that) and still get something out of it. I recommend the book as a good investment that will not go out of fashion very soon.
Workflow Modeling - This Book Flows..........2006-09-16
Workflow Modeling serves both as a primer to a process approach to management, and a step-by-step guide for modeling the workflow required to achieve the process goals. The skills it teaches are critical as modeling is often the first step within larger improvement projects of all kinds.
Beyond modelling itself, the authors provide the context for process issues by considering organisational mission, strategy, goals and culture within which design and improvement projects usually occur.
Readers will find lots of case studies and vignettes that clearly illustrate the points and enliven the book in no small way.
Book Description
Building the Bridge As You Walk On It tells the personal stories of people who have embraced deep change and inspired author Robert Quinn to take his concept one step further and develop a new model of leadership—“the fundamental state of leadership.” The exploration of this transformative state is at the very heart of the book. Quinn shows how anyone can enter the fundamental state of leadership by engaging in the eight practices that center on the theme of ever-increasing integrity—reflective action, authentic engagement, appreciative inquiry, grounded vision, adaptive confidence, detached interdependence, responsible freedom, and tough love. After each chapter, Quinn challenges you to assess yourself with respect to each practice and to formulate a strategy for personal growth.
Download Description
Building the Bridge As You Walk On It tells the personal stories of people who have embraced deep change and inspired author Robert Quinn to take his concept one step further and develop a new model of leadership—“the fundamental state of leadership.” The exploration of this transformative state is at the very heart of the book. Quinn shows how anyone can enter the fundamental state of leadership by engaging in the eight practices that center on the theme of ever-increasing integrity—reflective action, authentic engagement, appreciative inquiry, grounded vision, adaptive confidence, detached interdependence, responsible freedom, and tough love. After each chapter, Quinn challenges you to assess yourself with respect to each practice and to formulate a strategy for personal growth.
Customer Reviews:
Thought provoking, although no easy answers.......2007-03-10
Bob Quinn explores what it takes to be in the "Fundamental State of Leadership", stressing it is more about who a leader is than what a leader does to be effective. Eight practices are introduced which illustrate the creative tensions that exist in the leadership role. This book makes you think. Where each leader will come out on each of the 8 dimensions will depend on your own style and strengths, but the book serves as a great discussion/think stimulator to aid in the growth of your leadership ability.
A Great Guide for Those who want to Effect Organizational Change........2007-02-19
Many books have great ideas about how to lead change but this one is exceptional. Mr. Quinn provides great case studies / examples using Appreciative Inquiry to reframe decision making and facilitate the always difficult task of transforming organizational culture.
While the book is a bit heady it does provide some refreshing insights on how to lead change without going crazy.
It's All About Facing our own Fears.......2006-12-02
Walking naked into the wilderness. Being willing to talk about the elephants filling the room. Recognizing the trunk growing on my own face. Letting yesterday's organization go, those cozy perceptions that make our own inaction seem to be the safest way. Taking the road less traveled. Questioning my supervisor in an open, warm and respectful way---rather than complaining about him or her over lunch with a friend. Realizing the more of us who believe we are responsible for the organization we are part of, the more real that organization will become. That we are co-creators of our work reality--that there is no Them doing bad things to US.
These were many of the thoughts that emerged through my exploration of Robert Quinn's book Deep Change.
It is very challenging for me to evaluate Building the Bridge as I had the great privilege of Dr. Quinn including my story and some of my experiences once I faced my own fears at work several years ago.
There is no question in my mind, however, that Robert Quinn is a man of great wisdom and great gifts which he freely shares in a warm, personal and authentic way. After finishing his books I feel as though I have had a long conversation with a man who wants me to fulfill the purpose of my life. Such unselfishness is so rare in our age of narcissism and self-aggrandizement. I found his approach helped coax me toward being a more authentic, honest, and courageous leader.
No other author has brought me such insights in such an inviting and comforting way.
Jeremy Fish, M.D.
It will become a classic.......2006-11-25
Base on my understanding of the American society, I am not surprised that this book, like Quinn's previous book "Deep Change," doesn't get as many reviews as it deserves, but I am confident that this book, and Qinn's trilogy, will become classic down the line.
This book would seem esoteric for the society that is addicted to data and techniques, thinking that what we need is more information and skills in order to lead. It does require the reader to be more mature to understand the content at a deeper level. In my case, my understanding of Systems Theory helps a great deal. In fact, this book fills the gap that is missing in the systemic leadership books that I have read.
Edwin H. Friedman's A Failure of Nerve: Leadership in the Age of the Quick Fix is one of the books that I like best on leadership and systems theory. However, even though it describes the sickness of the societies, organizations, families, etc. extremely well, it lacks the recommendation for the leader to develop the systemic quality to transform the society, organization, or family he or she is leading. Quinn's books fill the gap right on the spot.
As a Chinese living in America for 16 years, my concern is seeing the rampant reductionism in this society that seems to be leading America to gradually becoming like a third world nation that I escaped from. Books like this, though few, give me hope. America has a bright future if more leaders can chew this book, and its two siblings.
Challenging and wholly worthwhile.......2006-10-22
Dr. Quinn and his colleagues have been working with us at Prudential Retirement to help create a culture founded on the concepts that arise from this book. The effect on our business has been significant. I wholeheartedly recommend it.
That said, this book asks a lot of its readers. It provokes reflection, thought and contemplation about organizational change and the inner change that must precede it. If you are looking for a quick airplane read on the subject, this book is definitely not for you. If you have some reflective time to devote to this complex subject, it will provide an outstanding return on your investment. The book and its author possess an authenticity that you will appreciate.
Amazon
Robert Quinn's Change the World offers profound yet practical guidance for those who truly want to improve their surroundings. Quinn, a University of Michigan professor and author of five books on change and organizational performance, bases Changeon eight "seed thoughts" drawn from the philosophies of Jesus, Gandhi, and Martin Luther King Jr. After relevant quotations from each, he cites contemporary real-life examples to show how these principles--Envision the Productive Community, First Look Within, Embrace the Hypocritical Self, Transcend Fear, Embody a Vision of the Common Good, Disturb the System, Surrender to the Emergent Process, and Entice Through Moral Power--can really be used. "All our lives we have been explicitly and implicitly taught to see human influence as an exercise in domination," Quinn writes. By learning instead to practice a new type of "transformational behavior," he suggests, even "ordinary people" can have "extraordinary impact." The section on asserting moral authority, for example, segues from his own fifth-grade coaching experiences to those of basketball superstar Larry Bird to details on building a bond between "change agents and change targets" that effects desirable modifications. Recommended for anyone open to new ideas on motivation and stimulating change. --Howard Rothman
Book Description
In this empowering book, Robert E. Quinn, author of the highly successful and influential Deep Change, gives readers the courage to use personal transformation to positively impact their home life, work life, and communities -- to be what he refers to as "inner-directed and outer-focused." We are all potential change agents, but most of us are trapped by belief that we as individuals cannot make a difference. Informed by the teachings of Jesus, Gandhi, and Martin Luther King, Jr. -- three of the most successful change agents ever -- Quinn outlines eight steps each of us can take to move ourselves and others to the highest levels of excellence. Following his advice, each of us can access and apply the power that lies within us in ways that will change our world for the better.
Customer Reviews:
My first and only review at Amazon - The Highest Recommendation.......2006-12-22
This, more than any book, has had a profound influence on my life. Quinn helps us understand why our lives are so frustrating. The basic notion is that we are hypocrites. We believe or think one thing but we act differently. This integrity gap is what causes us to continue to accept the ordinary, or transactional, world as it is. He challenges us to reduce our integrity gap, and thus transform ourselves from ordinary to extraordinary human beings.
Quinn uses three historical figures to illustrate the power of transformation - Gandhi, Christ, and King, Jr. He also gives examples from his personal life and from his work as an organizational consultant of moving from the transactional to the transformational world. If you are willing to do the work Quinn challenges us to do, you will find yourself much more in tune with your highest ideals. By transforming yourself, Quinn argues, you can change (or transform) the world around you - your family, office, organization, and ultimately, the larger world.
Please read this book. Give it to friends and family. We (and they) are all hypocrites. Let us close our integrity gaps together.
top notch.......2005-09-04
If you want to be effective at influencing others, study this book. This is one of my favorites. It also has many lots of valuable references and a great bibliography.
Change the World by Changing Yourself.......2005-05-26
Bob Quinn is definitely one of the most profound writers on change in this era. But his work is not for the faint of heart because he challenges each of us to start change initiatives in the place we'd least like to go -- inside ourselves. I found this an incredibly powerful book. I've used sections of it with my "change management" classes for several years and I know it has a tremendous impact on students, who like most managers have grown up unconsciously believing that change always needs to start with the other guy. If you want a simple formula for change, don't buy this book. Although it is full of practical, actionable ideas, "Change the World" addresses change at a profound level that asks readers to reflect seriously on what they stand for. It's a very difficult but rewarding assignment.
real change.......2001-01-07
"Typically a top management team goes off for three days," writes the author Quinn. "They hole up in a room with lots of flip charts and go to work." Then he says that when they're through they typically write words on small cards and pass them out to employees. Sadly, he observes these cards are "ignored and things go on as before." The premise underlying this book is that Quinn would have us care enough to change this way of thinking. The key, he says, is to stop doing things out of self-interest and start identifying and going after the shared goals of the group. He does a nice job of working good examples into his text. He also points out how risky it is to be a true leader since it involves overcoming a fear of failure when trying something new. He also does a nice job of making clear that hierarchy in itself is not a bad thing; it's only bad when they're perceived as mechanisms that result in getting nothing done. "Hierarchies become frozen bureaucracies due to the failure of human courage." He makes a compelling case for why it's crucial to skip the hollow words and dare to lead toward change. Only then can organizations hope for real change.
Look Within: That's Where Change Management Begins.......2000-11-24
Hopefully, you have already read some (if not all) of Quinn's earlier books, especially Deep Change which serves as an excellent introduction to this one. In the Preface, he explains that this book "is about changing the world. It is about coming to a deep understanding of human beings and human relationships." He then adds, "The book focuses on vision, unconditional confidence, and profound impact. It is about the mastery of human influence, transformational power, and the capacity to accomplish extraordinary things. It argues that everyone of us is a change agent." It is important to add, that Quinn advocates "deep change" as opposed to "incremental change." Moreover, no organization can achieve deep change unless and until those within that organization achieve deep change. So as I understand it, each of us must assume full authority as well as responsibility for (and have control of) our personal development. "There is a language of transformation. Yet most of us are cut off from that language. All our lives we have been explicitly taught to see human influence as an exercise in domination." Even the most sensitive among us is shaped by this paradigm or worldview. But this outlook prevents us from seeing more deeply into the actual workings of human systems. This book demonstrates an alternative system."
Quinn recalls the remark by Oliver Wendell Holmes that he placed little value in simplicity that lay on this side of complexity but a great deal of value on simplicity that lay on the other side. The framework within which Quinn presents his material comes from the "seed thoughts" of people who have mastered "the language of transformation." By "seed thoughts" Quinn means some of the "core notions that masters of transformation hold in common, the simplicity they send us from the other side of complexity." Specifically, Jesus, Gandhi, and Martin Luther King, Jr.
Quinn focuses on eight (8) "seed thoughts" (eg Envision the Productive Community, First Look Within, Embrace the Hypocritical Self), providing brief quotations from each of the three "masters of transformation" which he correlates with each of the eight "seed thoughts." His objective is to explain how Advanced Change Theory (ACT) can enable individuals to achieve deep change in their own lives and then within their organizations. The title of this book (Change the World) may be somewhat misleading. I wholeheartedly agree with Quinn that "ordinary people can accomplish extraordinary results", both individually and as members of a group. I also agree that Jesus, Gandhi, and King were "masters of transformation" within their respective spheres of influence as were Carnegie, Edison, Ford, Morgan, and Rockefeller within their own. Quinn's basic idea is sound. He and I may differ only when defining terms such as "change" and "world."
I urge you to read this book, to consider very carefully what ACT offers to you (personally) and to your organization, and then to select whatever is most appropriate. Quinn provides an eloquent and convincing argument in support of his concept of deep change; better yet, he suggests all manner of strategies and tactics to achieve and sustain it; even better yet, almost anyone who reads this book already has the resources required. If you need help to organize and allocate those resources, and truly powerful encouragement to support your efforts in process, look no further.
Book Description
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questions. A comparative chart allows readers to evaluate the methods to find the one that seems best for them.
Customer Reviews:
The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems.......2007-09-06
A good support text for the change agent, consultant or practitioner. Over 60 different types of interventions with clear descrition for when and how to implement.
The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems
A Book We All Must Have.......2007-02-22
We have been waiting for that book for a long time. Peggy Holman's Change Handbook is now available in its second edition. Since its first edition in 1999, it has increased in volume and in significance. Holman and her co-authors describe 61 collaborative methods that can be applied for working with large groups in private corporations, the public sector and for the development of democratic institutions. The book provides more than a thesaurus and an encyclopedia of change - it contains probably more than 90% of the current world knowledge on whole systems change applications. Beside the well-known methods and frameworks such as Open Space Technology, Appreciative Inquiry, etc. there are a lot of new methods that I have never heard of. Unfortunately, there is no article on Worldwork and the Process Oriented Psychology Framework. Next Edition, please?
The Change Handbook is very well organized, methods are categorized and there are good hints for when to apply the different methodologies. It is a must for Change Practitioners. If you are keen on The Standard Reference, you need to buy The Change Handbook.
Utterly Phenomenal: *The* Book for Living Life to the Fullest.......2007-01-28
I could spend the rest of my life trying to learn, use, and share each of the methods in this book, and never finish. When it was first published in 1999, it was before its time. Now, in 2006, this is a book made for our times, when Burning Man is now Green Man, Al Gore is a rock star, and even the greediest Wall Street CEO is starting to realize the party is over and we have to get real, real fast.
I have been an admirer of Free/Open Source Software (F/OSS) and a champion of Open Source Intelligence (OSINT), and have gradually learned about other "opens" that are coming to the fore: Open Spectrum, Open Access, Open Culture, Open Innovation, and of course George Soros' Open Society. From this book I now add Open Circle, to complement the Open Space concept I learned recently in Seattle's Town Hall while listening to Paul Hawken talk about the World Index for Social and Environmental Responsibility.
I have to confess that this book is over-whelming, and I can barely scratch the surface. This is more of a book where you should read one author, one segment, each night, and fall asleep thinking about how to implement that one small section, how to embrace someone else and engage them with that one method.
Having three teen-agers, all three of whom have completely rejected the prison/child care format and the rote learning objectives of the current school system (even as good as it is in Fairfax County) I will go so far as to say that this book, combined with serious games/games for change, is a complete one-to-one substitute for our current educational process.
Everything in here is what we *should* have learned in school, what we *should* be practicing in fulfilling our civic duty (what we *actually* do is described in "The Cheating Culture," "Confessional of an Economic Hit-Man," and "Rogue Nation").
I am moving quickly and heavily into the intersection of Collective Intelligence (see my reviews of "The Tao of Democracy," "Smart Mobs," "Wisdom of the Crowds," or my longer list; and Natural Capitalism with its "true cost" meme. See my reviews of Paul Hawken et al, "Ecology of Commerce" and "Natural Capitalism," of the varied books by Herman Daly, and soon, my reviews of "The Great Turning," the "Omnivore's Dilemma," and others. For a broader sense of the possibilities, check out "Earth Intelligence Network" online.
I still have the 1970's operating manual for spaceship earth someplace in my lower library. This book is the manual for spaceship earth for our children and those of us recommiting ourselves to the joy of learning and changing in our later years. It's not over until *we* decide its over.
Great Refrence to Systemes Chamge.......2007-01-11
The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems by Tom Devane, Steven Cady, and Peggy Holman (Berrett-Koehler Publishers) is the most comprehensive guide available to methods of organization and community change. It's designed for quick and easy access to information about high leverage change from today's foremost practitioners. This new edition is updated to describe more than 43 additional change methods and includes new chapters on selecting a method, mixing and matching methods, and responsibilities of the people involved, conditions for success, and more. This tremendously expanded second edition--400 pages longer, nearly twice the length of the first edition--will undoubtedly become the definitive resource in this rapidly expanding area.
This book offers practical insights and how to affect systems in positive ways to make them do the things we wish them to do and to mitigate the harm caused by some systems. Anyone who is interested in social change and personal change at any level will find the practical suggestions for intervention in this book to be positively enlightening.
In 1999, the first edition of The Change Handbook provided a snapshot of a nascent field that broke barriers by engaging "whole systems" of people from organizations and communities in creating their own future. In the last seven years, the field has exploded. In this completely revised and updated second edition, lead authors Peggy Holman, Tom Devane, and Steven Cady profile sixty-one change methods--up from eighteen in the first edition. Nineteen of these methods are explored in depth, with case studies, answers to frequently asked questions, and details on the roles and responsibilities of the people involved, conditions for success, and more. This tremendously expanded second edition--400 pages longer, nearly twice the length of the first edition--will undoubtedly become the definitive resource in this rapidly expanding area.
Simply put I can not find enough superlatives for the utility of this volume when it comes to explaining the practical steps necessary in systems change. The book is so comprehensive that many of the chapters could actually be books themselves. What is useful here is that one finds the boiled down essential information in one place. By offering potpourri of possible strategies group facilitators and therapists do not become overly committed to only a few strategies, but can find new ways to do old things better and with less effort and ways to evaluate old efforts that may have been well-intentioned but the intervention was misdirected. The book is a wonderful reference to the important evolving field of systems analysis and change. You overlook this volume at your peril.
Average customer rating:
- Organization Change book review
- There has to be something better then this book
- comprehensive text on change
|
Organization Change: Theory and Practice (Foundations for Organizational Science)
W. Warner Burke
Manufacturer: Sage Publications, Inc
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ASIN: 0761914838 |
Book Description
"Burke manages to integrate the extant theories of organizational change with case examples that make the theories come alive. He skillfully combines his strong interests in the abstract with his four decades of practical, personal experience in facilitating large-scale organizational change efforts. This book is clearly the work of a master at the peak of his career."
—LEONARD D. GOODSTEIN, Consulting Psychologist and Former CEO, American Psychological Association
Organizations change internally at a much slower pace than the external environments in which they function, and must continually evolve to keep pace. Further, these environments are in constant flux and challenge the assumption of continuity on which organizations are created and developed. Now more than ever, there is a clear need for a greater understanding of how to understand, lead, manage, and change organizations.
Organization Change: Theory and Practice provides an overview of the theoretical and research foundation for our current understanding of organization change, including the nature and types of change organizations experience. The author reviews various models, including a new model developed by Burke-Litwin, and uses cases to demonstrate how these models can be used to diagnose change issues in organizations. Emphasizing planned, revolutionary change over the typical gradual, evolutionary change organizations experience, Burke combines and integrates theory and research with application for insight into all aspects of organization change.
This book will prove invaluable to students and professors of MBA-level courses in organization change, organization psychology, industrial psychology, and organizational behavior. It will also benefit professionals and consultants in need of a reference for analyzing organizations.
About the Author:
W. Warner Burke is Professor of Psychology and Education and coordinator for the graduate programs in Social-Organizational Psychology, in the Department of Organization and Leadership, at Teachers College, Columbia University, in New York. He is also senior advisor to the organization and change strategy practice of PricewaterhouseCoopers LLP.
Customer Reviews:
Organization Change book review.......2007-01-04
I found this book to be boring and slow at parts, but educational. It was an assigned read for a Human Services class, and I would not have read it on my own if I didn't have to.
There has to be something better then this book .......2006-02-25
I had to buy this book and use it for a class. I find the book to be filled with a wide range of simple common sense theories. It is not a book I would recommend to anyone if they are looking for clear and valuable techniques to utilize there has to be something better then this.
comprehensive text on change.......2002-12-01
So much of the literature on change is often a simplistic cookbook claiming change can be executed in 7 easy steps. Burke provides the reader with the theoretical background and takes one through the multiple considerations when executing organizational change. I applaud Dr Burke for revealing the complexity of change and providing insights into the practice of change management.This is a primer for all who are engaged especially in large scale transformational change as it clearly provides one the background to help one educate others on why the change agent does what she does.
Book Description
When people in an organization or community get together and work for change, the result can be powerful. But managing group dynamics is often difficult. This unique guide showcases 18 tried-and-true methods for facilitating change in a group situation, each explained by an expert who developed or elaborated the method. The book explains what each method is rather than how to do it, with extensive suggestions for further reading.
Customer Reviews:
Too general.......2002-07-13
The book provides general information about different organizational intervention methods. Since most of the writers in this book provide only introductory information and market their method in a similar way, you can't really see much difference between them. If you want to learn how to work with any of those techniques, I suggest you buy the book that focuses on your area of interest.
a good survey of change tools.......2002-02-03
This book is ok - I do this kind of work for a living so there was nothing new in it for me and I returned it - but for those needing an intro to change approaches/techniques this is a good start. My problem with books like this is that they tell you the tools and the how tos to some extent but the real value in engaging in change efforts is knowing when/where the alligator in the swamp is going to pop up and bite you. They don't lay out any lessons learned or things to watch out for so for the unsuspecting they may engage in a change effort and have it fail due to poor delivery etc.
A good place to start for doing large scale interventions.......2001-06-29
When you want to change a company and you do this top-down, using a cascade system in which higher levels of your organisation change the lower levels, you are in for a long change process. For instance, specialists will tell you it can take 7 years before you really change a company's culture. No wonder people like Art Kleiner (co-author of "The Dance of Change") will warn you that up to 70% of your change efforts will fail. The solution comes from taking a more systemic approach, involving as much people of the organisation at once as possible. These kinds of large scale interventions often do wonders if the management is willing to work in a more participative manner. Some methods are more directed to specific change goals, whether it is to set a new direction for your organisation or redefining working relationships (re-organising the buisiness); other methods are more adaptable.
This book will help you find your way in the world of large scale interventions. The 18 proven group methods each have a chapter, written by originators and/or foremost practitioners. Each method-chapter includes a case, the explanation of the methodology, the conditions to success, the theoretical basis, etc. In the back of the book you'll find a table describing all 18 methods (explaining how many people can be involved, how lang the change process takes, how it impacts the organisation, etc.). Once you have found which method fits your situation, you'll find references to more specific books explaining a particular method. Another book painting the big picture as well is Barbara Bunker's "Large Scale Interventions".
I recommend the book as a place to start, if you are prepared to treat your organisation as having more EQ than each of the individuals.
Patrick E.C. Merlevede -- co-author of 7 Steps to Emotional Intelligence
I also submitted a "listmania" list entitled "Systemic Large Group Interventions" in which you'll find more references on this topic.
Insightful!.......2001-05-09
This handbook of change is a must-have for any executive, simply as a primer in the language spoken by consultants. Read this book and become instantly familiar with the latest, most successful, and even the trendiest theories of change management. The editors have evaluated 18 leading change methods, as applied and tested by some of the largest corporations in the United States. They group the change methods by functional categories, making it easier for readers to go directly to the method that applies to their particular problem. Another bonus: The leading practitioners in the field write the change method chapters, bringing a unique depth of perspective. The editors also have written several excellent chapters on the nature of change. An extraordinary comparative matrix - worth the price of the book by itself - is included in the "Afterword." We [...] recommend this book to executives, managers, change agents, human resources professionals and students.
A Resource Treasuretrove.......2000-02-23
Holman and Devane have created an amazing resource for anyone interested in helping to shape the future of our organizations and communities. 18 proven group methods each have their own chapter written by originators and/or foremost practitioners.
The editors have done an excellent job of sheparding each chapter so that the story is alive, honoring the uniqueness and history. And, also, consistent information is presented, allowing comparison among the methods. The comparative matrix is a powerful tool for picking methods appropraite to a particular context.
Reading each chapter is like having a conversation with an expert; it is a quick and most effective way of understanding the method. Then, to dig deeper, the book provides a comprehenhsive list of resources for each method.
There is a synergy between the methods that makes this book more powerful than 18 separate books (and very much more accessible). And Holman's and Devane's editing and opening and closing chapters weave all into a beautiful tapestry. If you care about creating the future, this book provides help.
Book Description
In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they
- Commit to organizational objectives and culture
- Transform behaviors, cultures, and perceptions
- Implement competency or organization effectiveness models
- Exhibit strong top management leadership support and passion
Download Description
In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they
- Commit to organizational objectives and culture
- Transform behaviors, cultures, and perceptions
- Implement competency or organization effectiveness models
- Exhibit strong top management leadership support and passion
Customer Reviews:
The Lack of Leadership .......2006-09-11
As a graduate student in International Relations I study the effects of poor leadership all over the world. So you can imagine how important insightful words on leadership are in this day and age. Mr. Carter has given us the tools to make us better leaders all we have to do is use them! I highly recommend we all read this book.
"Must have" for your leadership library.......2006-08-24
Once again Louis Carter and a team of experts have written a brilliant book on leadership development. As a person working with organizations to enhance their leadership systems I highly recommend this book as a must have for their library. Great case studies and best practices to benchmark.
Chris Webb, Director, The Ariel Group
This book shows the landscape about how the great companies use OD and HRD .......2006-07-08
I think this is for the practitioner. In fact it is lack of accademic focus, but it has the great merit to show how the OD and HRD is implemented in field actually . Throuhg this book I can see the overall landscpe of practical OD.
Glorification of deadbeats.......2006-05-30
Ulrich leads up to believe that the likes named here are the holy grail of best practice. The list of names reads like the book of deadbeats and the academically challenged, Agilent thrashed its self to a fraction of its former glory by the people he named and we are supposed to kneel in worship. Its leaders were clueless buffoons.
The other three reviewers must be Ulrichs relatives, or on the payroll. If you take on board this rubbish, do your current employer a favour and find work in another field of endeavour.
A Step-by-Step System To Organization and HR Development .......2005-03-16
"In September 2003, Lou Carter's Best Practices Institute performed a research study on trends and practices in leadership development and organization change. BPI asked organizations in a range of industries, sizes, and positions in the business cycle to identify their top methods of achieving strategic change and objectives. The study found that there is a strong demand, in particular, in the following areas of leadership development and organization change (leadership development, performance management, organization development and change, innovation and service enhancement, and coaching). Louis Carter, David Ulrich, and Marshall Goldsmith (editors) say that our continual research in the area of best practices in leadership development and change strongly support the assumptions and organizational case studies that we profile within this book (from Introduction)."
Louis Carter et al. write that `'this book contains step-by-step approaches, tools, instruments, models, and practices for implementing the entire process of leadership development and change. The components of this book can be practically leveraged within your work environment to enable a leadership development or change initiative. The exhibits, forms, and instruments at the back of each chapter may be used within the classroom or by your organization development team or learners.''
In this context, BSI defines a six-phase system to leadership and organization change, which may be seen in most of the case studies in this book. The phases and case studies are listed below:
I- PHASES:
(1). Business Diagnosis, (2). Assessment, (3). Program Design, (4). Implementation, (5). On-the-Job Support, (6). Evaluation.
II- CASES:
(1). Agilent Technologies. Inc. - Electronics with 36,000 employees. (2). Corning - Communications with 23,300 employees. (3). Delnor Hospital - Health care with 1,382 employees. (4). Emmis Communications - Media with 3,080 employees. (5). First Consulting Group - Business services with 1,775 employees. (6). GE Capital - Finance with 315,000+ employees. (7). Hewlett-Packard - Computer hardware with 141,000 employees. (8). Honeywell Aerospace - Technology and manufacturing with 100,000+ employees. (9). Intel - Manufacturing, electronics with 78,700 employees. (10). Lockheed Martin - Aerospace and defense with 125,000 employees. (11). Mattel - Consumer products with 25,000 employees. (12). McDonald's Corporation - Leisure, restaurants with 413,000 employees. (13). MIT - Education with 9,400 employees. (14). Motorola - Telecommunications with 97,000 employees. (15). Praxair - Chemicals with 25,010 employees. (16). St. Luke's Hospital and Health Network - Health care with 5,500 employees. (17). StorageTek - Computer hardware with 7,100 employees. (18). Windber Medical Center - Health care with 427 employees.
Finally, as Louis Carter et al. say, ``although each organization differs with respect to area of expertise, amount of yearly revenues, and types of initiatives undertaken, each shares a similar goal of creating more successful and results-oriented organizations by way of organizational change and leadership development.''
I highly recommend this handbook to all leaders who want to achieve organization change and leadership development.
Books:
- Managing Transitions: Making the Most of Change
- Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools (Wordware Applications Library)
- Move Your Stuff, Change Your Life : How to Use Feng Shui to Get Love, Money, Respect and Happiness
- Navigating the Badlands: Thriving in the Decade of Radical Transformation
- Newton's Cannon: Book One of THE AGE OF UNREASON (The Age of Unreason)
- OBJECTION!: HOW HIGH-PRICED DEFENSE ATTORNEYS, CELEBRITY DEFENDANTS, AND A 24/7 MEDIA HAVE HIJACKED OUR CRIMINAL JUSTICE SYSTEM
- Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company
- Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company
- Organization Change: Theory and Practice (Foundations for Organizational Science)
- Organizing Business Knowledge: The MIT Process Handbook
Books Index
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Transitions: Making Sense of Life's Changes
The Way of Transition: Embracing Life's Most Difficult Moments
Managing Change and Transition
The Heart of Change: Real-Life Stories of How People Change Their Organizations
