Book Description
Learn to can better meet the needs of the new consumer-driven marketplace. Strategies for the New Health Care Marketplace--written by a team of acclaimed experts--examines the factors changing today's health care system: the growth in demand for services, the increasing influence of consumers on how services are provided, and the dramatic new advances in treatment made possible by technology.
Customer Reviews:
Definitely written before the economic downturn.......2003-07-03
Although published in 2001, it is easy to see that this book was written before the 9/11 disaster and the economic downturn that occured following that. This book makes some good points especially on the expanding role of the patient/consumer in health care, but some of the strategies discussed seem no longer applicable. It does, however, exemplify exactly how dynamic the health care industry is and how the best laid plans can be suddently dashed by forces external to the organization.
One note of subjective personal opinion: The authors tone is somewhat arrogant. At times, the content seems like it is name dropping. As an administrator of a health care organization, I can certainly tell that the authors are not currently administrator's themselves.
Another excellent book from Coddington, et. al........2001-06-19
This book is a must-read for health care managers struggling to understand how consumerism and technology will affect their organizations. The authors take up where they left off in their prophetic "Beyond Managed Care" with a set of practical strategies for the next five years. This book draws heavily from case studies and interviews with industry leaders, making its strategies immediately concrete. Perhaps the biggest contribution is the authors' deep understanding of the industry, where consumerism will manifest itself in unique ways. There are some real pearls in these pages.
These Authors Score Again!.......2001-05-09
The authors have, again, combined their considerable expertise and foresight to provide us with guidance down each of several pathways along which Health Care could evolve. One of the factors central to that evolution, and enunciated by the authors,is the issue of quality and its relationship to technology and consumerism. Whatever may be ones role in Health Care, this treatise provides pertinent insight into evolving trends, and offers appropriate strategies to accommodate thereto. It's a darned good book. Read it.
Strategies for the New Healthcare Marketplace.......2001-04-16
The authors of this book have a wealth of experience in healthcare and have used their knowledge and experience to share with the reader, what the healthcare marketplace will look like in the future. They start off with reviewing where we are and what the environment for the future of healthcare will be with specific emphasis on the values important to consumers.
Then the delve into the stratgies for change in looking at all types of healthcare delivery models including physicians and medical groups to hospitals and multihospital systems and health plans.
In part three of the book they discuss the leadership, governance, and marketing necessary to operate in the new healthcare marketplace.
In the final section, the discuss sucessful healthcare organizations what what has made them successful as well as dispelling many of the myths that affect successful decision making.
I strongly recommend this book to anyone who is involved in healthcare from policy makers to those in the trenches.
Book Description
The man who launched a revolution in product development with his bestselling Developing Products in Half the Time is back with a new book that's also certain to be a classic. In Managing the Design Factory Donald G. Reinertsen presents concepts and practical tools that will be invaluable for anyone trying to get products out of the pipeline and into the market.
The first book to put the principles of World Class Manufacturing to work in the development process, Managing the Design Factory combines the powerful analytical tools of queuing, information, and system theories with the proven ideas of organization design and risk management. The result: a methodical approach to consistently hit the "sweet spot" of quality, cost, and time in developing any product. Reinertsen illustrates these concepts with concrete examples drawn from his work with many leading companies across different industries.
Fresh and thought-provoking, the book challenges many of the conventional approaches to product development. "There are no best practices," Reinertsen writes, "the idea of best practices is a seductive but dangerous trap." Unlike other books that promote rules and rituals based on benchmarking "best practices," this book focuses on practical tools that account for varied situations. He breaks new ground with a disciplined, quantitative approach for making decisions on critical issues: When should we use a sequential or concurrent process? Centralized or decentralized control? Functional or team organizations?
Full of practical techniques, concrete examples, and solid general principles, this is a real toolkit for product developers. Moreover, it is written with the clarity, precision, and humor that are Reinertsen's trademarks. He promises to challenge the thinking of anyone involved in product development.
Customer Reviews:
An excellent guide to product development.......2007-08-27
"Managing the design factory" provides an excellent set of practices which can improve your product development and optimize your product development on the dimension you want it to. It provided me with key insights and fresh ideas on how to think about product development.
The book consists of four parts. The first part is a general introduction to product development and clarifies some assumptions made in the rest of the book. The second part is a set of thinking tools for product development. The third part provides concrete practices, called action tools. The last part summerizes the rest of the book and suggests actions to take.
The thinking tools in the second part are key-insights in product development. The first thinking tool is to try to think of product development economically. This also provides four ways to optimize your product development: lowest expense, lowest unit cost, highest performance and shortest time. In the rest of the book Reinertsen uses these four optimizations to show how each action tool will need to be used differently. The second thinking tool is queueing theory. It provides a view of product development as a series of queues. Managing the product development queues becomes essential. The third thinking tool is information theory. What is the value of information and how to optimize for the value. The last thinking tool is systems theory. Think of whole product development as systems, look for feedback loops and look for assumptions behind your current thinking. The thinking tools were the most interesting part of the book (in my opinion) and I thoroughly enjoyed any of these chapters.
The actions tools in part three provide concrete things to do in your product development. This part will use the thinking tools provided in part two to explain the action and also explain how they are different in the different optimizations. The tools were clear and useful. The only criticism could be that there is some duplication between "Developing products in half the time", but that was expected. Also, the tools are just introduced in one chapter and most of them could have filled a book on its own.
Conclusion. "Managing the design factory" is an excellent book on product development and provides key-insights and tools for looking at product development. I would recommend it for anyone who is involved in product development.
Best book on product development and agility around.......2004-07-02
I don't think they use the word agility once, but this book clearly enunciates all of the reasons that agile processes often show success, without prescribing a specific set of items to do. This book will enable managers of development teams to look at the product they're building, its impact on the business's bottom line, and make both long-term and daily decisions about how to run their team. Individual developers will also gain an understanding of how to better streamline processes -- for instance, people often think that introducing large processes to "prevent an error from happening again" is a good idea. However, this book will help you to learn why that can be bad; that it can introduce queues and actually result in a process slowdown, especially if it happens early in the development process and on the critical path.
I just can't say enough about this book; some other specific books on Agile software development are helpful to give you ideas of specific things to do, but this book is absolutely crucial to learn and use in your daily decision-making process.
World-class information for product development managers.......2003-05-06
I have never seen so much good advice about product development in one place. Applying concepts from manufacturing, finance, queuing theory and communications theory, Reinertsen proposes many ways in which we can design better processes for development.
For example, if we were to view the investment in design work as a depreciating asset, like work-in-process inventory in the factory, we would be able to make better decisions about time, manpower, and project delay tradeoffs.
Key concepts include: valuing design work based on its financial impact on the organization; learning as much as possible as early as possible in the development cycle; managing queues in the development process; creating specifications which are flexible for as long as possible, so that evolving customer requirements can be accommodated.
He clearly shows that we can optimize development work on only one of the following parameters: Product cost, product performance, speed of development, development expense. The approach for each one is different, and it is important to be clear which one is primary.
There is a wealth of useful and practical advice in this book. For example, here are some comments on testing:
"Too often testing is viewed as a necessary evil in the development process. It only exists because we make mistakes. If we made fewer mistakes, we would not need to do all this testing. We should spend our money on `designing in quality' instead of finding defects by testing. The result of such an attitude may be a test department that is under-resourced and under-managed. Unfortunately, by viewing testing as a problem, rather than an asset, we miss the opportunity to capitalize on the extraordinary improvements that can take place in product testing.
"Let us start by putting testing in perspective. The elapsed schedule time for product testing is typically 30 to 60 percent of overall development cycle length. This is not another minor activity, it is a major design activity. ... text results have inherently high information content. In fact, testing is usually the stage of design process that generates the greatest amount of information.... ...Most companies misunderstand the role of testing ... because they fail to distinguish between design testing and manufacturing testing. ... Manufacturing testing is done to identify defects in the manufacturing process. ... Design testing is done to generate information about the design. A good outcome is high information generation early in the design process. ... We want a failure rate close to 50 percent...." [pp 230-232]
I highly recommend this book to senior managers in product development, and their Marketing and Finance counterparts.
Reviewed by John Levy,
...
Real thinking and action tools you can use.......2002-02-25
If you're looking for a book to arm you with the latest buzzwords and easy answers, this is not for you. If you're looking for a useful framework for thinking about product design and tools for applying principles, this is an excellent buy. This book is clearly written, well-organized, and full of useful information.
Unlike many management books, it's not 20 pages of information stretched out to 200 pages in order to make a book. Also, unlike most product development books, this book is of great value not just to product managers and designers, but would be a great read for financial managers and marketing managers. A manufacturing manager reading this book will smile with satisfaction at seeing common modern manufacturing principles well applied to the design realm.
The only weak points I can think of are: 1) That it may be useful for the author to break out case studies rather than keeping them in the same typeface intermingled with the rest of the text. 2) No real advice is given on how to overcome real-world resistance to these ideas. Some sage advice on how to introduce these concepts and tools into organizations with existing biases and cultures could be a real benefit to practitioners. These are minor objections though.
Whether you're in a software start-up or part of a Fortune 500 company design team doing existing product improvement, this book contains useful information that will enhance your understanding of what you're doing right and what you could do better - and WHY!
every design engineer should read this book........2001-05-06
Managing the Design Factory; A Product Developer's Toolbox, by Donald G. Reinertsen, is an important book on how successful companies should develop new products. Many popular management books share some common themes such as; JIT, kanban, lean manufacturing, reducing WIP, quick turn times, low inventory. Unfortunately, the development process in most companies has been slow to apply these insights to their engineering and design practice. Reinertsen does a superb job of showing how this is done. The Design Factory exists for one purpose - the same as the manufacturing factory - to make a profit. The focus of the book is on tools, not rules and rituals. These are practical tools that account for varied situations. The information is presented in a form that an engineer can understand and appreciate, but without unnecessary difficulty. There are excellent sections on queue and information theory, and capacity utilization and batch size, and on eliminating useless controls. I agree completely with the `do it, try it, fix it' approach to development, and not being burdened with trying to make it right the first time. Every practicing design engineer should read this book.
Book Description
I.T. Wars provides a clear path to proper alignment of technology and business, in achieving best results and ongoing returns. The true challenge is in bringing diverse groups of people together from the business and technical realms, in defining needs and making true delivery of solutions. The Business-Technology Weave is an approach, and an eCulture, that turns everyone and everything into a responsible forward edge. It includes considerations of people, knowledge, communication, corporate culture, attitudes, relationships, content (information), infrastructure, applications, needs, and expectations. It comprises missions with specific beliefs, values, and standards in service to security and growth. The Weave clears political impairments, helps to dismantle protectionism and jealousy, and breaks down departmental "silos." It opens the way to a future that you define - in preventing the alternative: future's imposition on you. What are the liabilities in today's environment of e-mail, blogs, IMs, downloads, and portable data? Consider: What is being done "in the name of your domain"? How best to manage content, in avoiding a glut of information? How can staff best utilize the power of the utilities that are delivered to their desktops? What are the new scales of disaster planning, preparedness, prevention, and recovery? What is your organization's role in contributing to the surrounding public safety - in securing your own? I.T. Wars begins with a patient, comprehensive exposure of today's environment and challenges, with equal attention to the Business and IT reader. Whether your organization is public, private, government agency, or association you share in the same concerns: You need a business-driven technology strategy, as well as a business serving one. You must develop a vision and pragmatism strong enough to qualify for discussion, planning, and achievement of the best business-technology outcomes. [Read a press release here:
Customer Reviews:
I.T. Wars: Managing The Business-Technology Weave.......2007-05-07
I.T. Wars: "Managing the Business-Technology Weave in the New Millennium" by David Scott. This is a very interesting book, while combining all the business and technology tasks, in the end almost all the business activities realized in a company are supported by the I.T. department. Making the all the tech specialist essential for the company.
Some of the most interesting chapters were: Delivery - Project By Project, Business and IT: Who Does What, Why, and When?, Managing People in the Wave - The Challenge to IT. All these chapters are concerning the importance of IT in today's business world. The one thing that I especially liked was a view to managing those around you: Those you work on: people in the IT reporting to you, those you work with: Co-workers and those you work for: your supervisors. Every person in all these categories is essential and has their own responsibilities in the IT process.
Getting IT and Business on the Same Page..........2007-05-07
I.T. Wars by David Scott is an intriguing book that aims to bridge the divide between business and technology people within the workplace. He illustrates how both groups are in the same boat and must work together to conquer the many challenges that arise from the ever-changing world of technology.
Change is a continuum, and managers must be fully prepared to effectively plan for, implement, and support projects that will affect the business as a whole. Scott emphasizes the need for communication among several key groups of people, including IT, Business, and the end user.
Scott also provides insight into numerous other issues faced by business. The book teaches us how to effectively manage personnel, maintain the integrity of a company's security, the importance of a disaster recovery plan, how to deal with negativity, how to effectively give criticism, etc. The book is written in a way that's easy for any business professional to understand, no matter what their role is in the business. It's an easy read that's definitely worth the time.
Managing the Weave.......2007-05-05
Managing the "weave" between business and technology is no easy feat. This book provides excellent application to everyday challenges IT managers encounter while following a common sense approach. Just a few of the concepts covered in this book include:
1. Teaching the significance of "selling" your ideas to those in charge to jumpstart change
2. Stressing the importance of a proactive IT department
3. Dealing with criticism within the context of the IT setting
4. Recognizing that the threat of an electromagnetic pulse could stifle the world as we know it
All of these topics and many more are presented in a logically progressing, fundamental concept building order that is easily understandable and applicable to both ends of the business and information technology spectrum. I highly recommend this book to anyone who has business/I.T. interactions on a regular basis.
How Management and I.T. Can Coexist.......2007-05-04
I.T. Wars was a very comprehensive book, illustrating how beneficial it is for management and IT to work together. Though at times a little bit too repetitive for my taste there was a lot of good information to be gained by just reading the book. Communication is one of the topics addressed throughout the book. It makes sense to address this topic due to collaboration being a significant part of any business. In addition to communication David Scott also pointed out how problems arise and the best ways to overcome those problems.
Mr. Scott addressed change as being the inevitable and something that should not be feared. In the first few chapters in the book he points out that it is important to first address where you/your company is. Before any problems can be solved you should know where you are so that you can take the proper steps to move forward. One of those steps is to educate your employees.
In addition to educating your employees, Mr. Scott also addressed actual understanding of your employees and the classifications that they can fall into. He makes good points about speaking to people in terms that they may understand. Overall I found his book to be very insightful and beneficial to read.
I.T. Wars ..... Lucas would be pleased.......2007-05-01
Mr. David Scott's book "IT Wars: Managing the Business-Technology Weave in the New Millennium" is a decent book that covers almost all aspects of both project level efforts and daily business interactions between the Business side of companies and the "back office" IT functions that provide the backbone support of any modern organization. Although much of Mr. Scott's writings are directed primarily at the technology sector, much of the project management and coordination factors that Mr. Scott discusses could be applied in almost any business or project environment. Communication, observation, self-analysis, goal-setting, problem-solving, etc. are all aspects of modern business and human life in general that each and every person should strive to perfect in their business and personal lives.
One of the primary concepts that I found quite relevant to my business and personal lives, that Mr. Scott covered throughout this book, was the concept of "change as a continuum" or the simple fact that change is a process and not a destination. Too often, people(companies) begin to make changes to their lives(business) based on some external pressure; but once they have implemented the change or the external pressure has been removed, they stop the process altogether or revert back to old habits and go about business as usual. Treating change as a milestone in this manner will often set people(companies) up for future disaster, in the event that some peraonal tragedy(or catastrophic disaster or security breach) occurs. As with any muscle, the "change muscle" requires constant workouts to maintain proper tone and balance.
One complaint that I do have for this book is the seeming repetition of topics at times. Although I cannot specifically point to any particular passage that is replicated more than one place in the book, there were many instances in the book where I felt I had already read the material and did not gain any additional insight.
All-in-all, I found the book to be quite enjoyable and informative.
Book Description
* Presents assessment methods for organization and management processes.
* Provides special tools and techniques for managing and organizing R&D, new product, and project-oriented challenges.
* Includes real-world case studies.
Customer Reviews:
First rate management textbook.......2007-05-21
For a textbook on what is a fairly dry subject this is surprisingly readable, with complex ideas discussed in a lucid and informative manner. The author addresses a wide range of topics under the umbrella of Management of Technology, from theories of motivation to the Request for Quote process, along the way covering project organization, the impact of new technology and tools for planning and controlling project work. Many references are provided for further study, should the reader wish to delve deeper into the academic underpinnings of the book.
Particular highlights are sections on motivation of technology specialists, organizing for project work (with emphasis on the plusses and minuses of matrix approaches) and project management tools. The discussion on why project managers don't use all the tools available is especially thought provoking.
There is some padding (the chapters on managing environmental quality and using consultants don't add much) and too many typos, some of which do change the author's meaning, but overall this will be a useful reference for anyone who manages engineers and scientists or is studying engineering management.
Average customer rating:
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Managing New Technology Development
William E. Souder , and
J. Daniel Sherman
Manufacturer: McGraw-Hill Professional
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Book Description
New technology development starts with the generation of an idea. It ends with that idea's commercial applications: a new product or a new service in between is a complex sequence of stages demanding specialized management methods. With this in-depth survey, R&D, marketing, and engineering managers can learn from the foremost experts about the most successful, proven practices and techniques--for managing all the stages of new technology development. Each chapter focuses on the activities of a separate stage, using real-world industrial examples to illustrate applications of the product champion, parallel development methods, human factors in compressing cycle times, and other concepts.
Book Description
Managing Innovation: New Technology, New Products, and New Services in a Global Economy, 2nd Edition is devoted to providing a better understanding and better management of all of the causes and consequences of change that have technological implications in and around our global organizations. This text is a unique, original contribution and represents a significant alternative to the collection of chapters written by others.
The second edition has new cases with a few classics from the first edition that have been retained in response to reader feedback. The key subjects that are included have been significantly updated and treated in greater depth. The number of chapters has been reduced from 12 to 10 so it is easy to adapt to almost any course or training on the subject in any discipline or to any audience.
This exceptionally informative book provides a broad perspective on how technological change can be effectively managed in modern organizations. The text explains the conceptual frameworks supported by new and original case studies for start-up companies like Askmen.com, the complex challenges of managing international technology-based companies like NexPress (a joint venture of Kodak and Heidelberg) in the digital printing industry, and corporate sustainability using innovative new product technologies illustrated by the case of Evinrudes launch of the E-tec® outboard motor.
John E. Ettlie's three decades in the field of innovation as an instructor and researcher bring an exceptional perspective to this subject. His text is unique in its discussion of how technology has transformed the service sector. Few books on technology make the distinction between new offerings in manufacturing and the service sector which is emphasized in this text.
* New and original case studies: Gillette Sensor Razor, HP Inkjet, IBM, Kodak Single Use Camera, Denver International Airport, Microsoft, Honda
* Contains feedback from classroom testing and focuses intently on teaching the subject at the MBA level
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Managing the New Enterprise: The Proof, Not the Hype
Randy Johnson ,
Michael Hawkins ,
Andrew Law , and
William Kennedy
Manufacturer: Prentice Hall
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Developing Web-Based Instruction: Planning, Designing, Managing, and Evaluating for Results (New Library Series)
Manufacturer: Neal-Schuman Publishers
ProductGroup: Book
Binding: Paperback
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Managing New Office Technology
Calvin H. Pava
Manufacturer: Free Press
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ASIN: 0029249708 |
Book Description
The first book to combine in one account the technical and social aspects of office organization.
Eric Trist
The new electronic office technology has been much praised for the increased speed, precision, and memory capacities it offers office management. But do these improvements mean increased productivity? Not by themselves, says Calvin Pava. Equally important to the high performance of office work will be its organization -- not only of clerical support personnel and equipment, but of management and staff professionals.
This book is the first to define the organizational challenge posed to management by new office technology. Calvin Pava breaks the myth that these are simple issues for technical solution alone. Based on research conducted at the Harvard Business School, Managing New Office Technology takes a method of organization design with a proven track record in industrial settings, and shows how this organizational self-analysis and self-directed change can be applied successfully to offices. Using sociotechnical design -- a method that takes into account both the technology and structure of work -- Pava shows how changes in an office's organization can lead to more satisfying and productive results. The goal -- and the proven achievement -- of sociotechnical design is to organize people, work, and their tools so their efforts are efficiently complementary.
At the core of Managing New Office Technology are three detailed case studies that show the principles of sociotechnical design at work. These examples of the planning, designing, and implementing of organizational change in an order processing customer service department, a computer systems firm, and a payroll department, show step by step how to apply the procedure across a broad range of different activities.
Unlike other books on the subject, which deal principally with clerical work and show little interest in bridging the gap between theory and application, Managing New Office Technology extends to address the work of management and staff professionals, and shows how reorganizing is done. Moreover, recognizing that outside interests have a stake in the effects of technological development in offices, Pava provides a framework for addressing the concerns of such groups as displaced professionals, minorities, middle managers, clerical support staff, old workers, young workers, and organized labor. A glossary of terms and an afterword by Eric Trist, originator of the sociotechnical approach, round out this long-awaited work.
For managers concerned about astute deployment of new office technology and for those who are also anxious about the larger implications for society of the growth of automation in offices, Calvin Pava's Managing New Office Technology will be required reading.
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Managing Fast Growing Cities: New Approaches to Urban Planning and Management in the Developing World
Nick Devas
Manufacturer: Longman Publishing Group
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ASIN: 058209304X |
Books:
- Team-Based Strategic Planning: A Complete Guide to Structuring, Facilitating and Implementing the Process
- The Art of Innovation: Lessons in Creativity from IDEO, America's Leading Design Firm
- The Blackboard and the Bottom Line: Why Schools Can't Be Businesses
- The Fifth Discipline: The Art & Practice of The Learning Organization
- The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
- The Journalist And The Murderer
- The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
- The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
- The Last Remaining Seats: Movie Palaces in Tinseltown
- The Next Level: What Insiders Know About Executive Success
Books Index
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Essentials of Health Care Finance
Marketing Research That Won't Break the Bank: A Practical Guide to Getting the Information You Need, 2nd Edition
The Human Side of Change: A Practical Guide to Organization Redesign (Jossey Bass Business and Management Series)
Streamlining Health Care Operations: How Lean Logistics Can Transform Organizations
Deep Change: Discovering the Leader Within (Jossey-Bass Business & Management Series)
