Book Description
How to structure, facilitate, and implement the process.
Strategic planning is a critical part of running a business, but when you get a team of people together to plan, it can often become a confused exercise in grand visions without a clear process for establishing workable goals. This book is unique in providing both guidance for the actual content of strategic plans and techniques for how to plan in a team context. Readers will discover how to:
• structure the process so it custom fits their company needs
• effectively facilitate the process (keep meetings on track, train others in planning skills, document decisions made at meetings, present and communicate the plan)
• use teams and teamwork smoothly and productively to create a far-reaching plan—and then to implement it
Features detailed guidelines for each step, dozens of flowcharts, and three self-contained "facilitator's guides" to follow.
Customer Reviews:
Useful guide.......2007-05-17
I have several years of experience in participating and leading strategic planning, and I have found this to be a very good reference guide. One that I still refer to with some frequency. It has high-level comprehensive concepts as well as detailed, practical steps. Not for everyone, especially if you are put off by "business speak", but if you live in that world and are comfortable with it, this can be a very good reference guide.
Read it, Use it. Love it!.......2005-08-29
I've recommended this book to a number of my clients who were struggling with strategic planning. Unlike other books, it does not deal in vague generalities or unsupported principles. It gives all of the steps and instructions to choose from that companies need to create an excellent plan. The steps are explained simply and a strategy on how to make "it happen".
It is really useful because it gives a variety of examples from many different organizations and industries. It is the kind of book that you can use, sitting around with your staff, to agree on the process that you will take for your particular organization.
I highly recommend it to an organization that wants to make their strategic approach stick. My expertise is in leadership and management systems and training, and it fits well with my experience and philosophy-you can't do anything with an organization unless they have a view of the future and a plan to implement it.
Team based strategic planning book is excellent........2005-08-20
This is an excellent guide that allows a leader to structure a strategic planning process to fit a specific organization. It gives step by step instructions and real examples that make the process come alive. It also gives guides for facilitating collection of information and the meetings that must be held to get concensus on the organization's direction. In 30 years of federal government management, I have not seen any book as clear and as useful in directing development of a strategic plan. This book has been on the market since 1999, so I must not be alone in this opinion.
Strategic Planning: Easy to Work With.......2005-08-02
This text was incredibly simple to understand. It was set up in a way that it had very easy guidelines to follow, and the applications were just as easy to work with. I completely recommend this text to all that are in the field of leadership. This is one text that is assured continual usage by all that purchase it.
One of those dense, impenetrable tomes.......2005-01-25
"Team-Based Strategic Planning: A Complete Guide to Structuring, Facilitating and Implementing the Process" is one of those dense, impenetrable tomes blessed with having the American Management Association for its publisher. Hence, it smacks of authority.
Yet the book is written in a nearly unreadable language: the language of management-speak, uttered to obfuscate rather than enlighten, to deflect rather than engage.
One does not have to go far before running into verbal blockades such as this: "Organizations with an existing plan, however good or poor, should preface a plan update or total ground up revision with an upfront step: a review of the existing mission, plan, and accomplishments." Other similar all-star collections of jargon appear on nearly every page.
Shall we spend a moment considering this thought? First, people not organizations are the doers. Does "however good or poor" modify the existing plan or the organizations? Can there exist a nonexistent plan? Can a "ground up revision" be used for mulching the perennial garden? Can you actually preface and update, plus be upfront, in the same sentence? Finally, it's clear that organizations without existing plans will not be able to review their existing plans.
Language is not the only barrier. Some charts are full of type faces, sometimes six or more, calling to mind ransom notes assembled from letters clipped from magazines. Others are collections of thick symbols and unfriendly bold type and all caps that scream out MOCK IMPORTANCE.
My advice is to look for management advice that is dispensed in clear English with understandable graphics. [...]
Average customer rating:
- This Book Is The Best For Dealing With Facilitation Challenges
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Advanced Facilitation Strategies: Tools & Techniques to Master Difficult Situations
Ingrid Bens
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ASIN: 0787977306 |
Book Description
From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors.
Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to
- Become better at diagnosing facilitation assignments and creating effective process designs
- Broaden their repertoire of tools to make impromptu design changes whenever they are needed
- Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.
Customer Reviews:
This Book Is The Best For Dealing With Facilitation Challenges.......2005-08-30
After working in an organization comprised of 240 high performance teams and facilitating thousands of team activities, I was looking for something that would help address those issues that went beyond the normal facilitation efforts. This book offers strategies for approaching teams that seem to be going nowhere. They are the best techniques I have ever seen. Ingrid Bens has captured the art of dealing with difficult team issues and individual behaviors. She has placed her many effective tools & techniques in an understandable order that categorizes almost every situation I have encountered. I recommend this book to anyone who wants to master the art of expert facilitation and learn what to do in those challenging team situations.
Mark Vilbert
Human Resources Specialist, Employee Development
The Boeing Co.
Amazon.com
For years, Warren Bennis has written about leadership in works such as Learning to Lead, Beyond Leadership, and the bestselling On Becoming a Leader. His aim in these well-received titles was to catalog the traits and styles of leadership that help individuals excel in their work. In his new book (and already another bestseller) Organizing Genius, Bennis declares the age of the empowered individual ended: what matters now is "collaborative advantage" and the assembling of powerful teams. Drawing from six case studies that include Xerox's PARC labs, the 1992 Clinton campaign, and Disney animation studios, Bennis and coauthor Patricia Biederman distill the characteristics of successful collaboration, showing how talent can be pooled and managed for greater results than any individual is capable of producing. Organized in easily digested chapters and written in clear, concise prose, Organizing Genius will be useful to folks finding their way in new organizational structures. The lessons Bennis and Biederman offer in the final chapter of the book don't constitute the obvious advice most business books convey; these are real experiences gleaned from the stories of collaboration they surveyed.
Customer Reviews:
I enjoyed reading this book ..........2007-02-08
Bought this book after a recommendation from Michael Gerber's website (E-Myth). It's interesting to see how real entreprenuers think, and how they interact in a group setting (i.e., how to be a leader) amongst highly intelligent and motivated employees (i.e., arrogant, know-it-all's). I especially liked the chapter on Walt Disney. I give it 4 stars because it's an enjoyable and insightful bedtime read.
Not from instruction---but from story........2006-11-06
I selected this book as a core text for the leadership development program on collaboration for my company. Bennis is simply the gold standard. In the glut of "Here's one thing that will change your life, move your cheese or fill your bucket simplistic and even dangerous books that cram the shelves and compete for our attention" this book stands out because it lucidly and clearly tells compelling stories. I don't know who Patricia Biederman is; but I'm guessing she is responsible for the clarity of the prose here. And that's reason enough to put her name on the front cover.
The responsibility I am charged with when I go to work everyday is to build leadership development that can impact business results.
This book can hel me do that because it teaches not by instruction---but by story.
Successful Structures for Super Team Perfomance.......2006-06-13
This is an informative book on leadership qualities and insights by Warren Bennis, who is a distinguished professor of business administration at USC, and who has also advised at least four presidents. Bennis discusses four organizations that were able to combine incredibly gifted people in such a synergy as to create hitherto unknown super-accomplishments: Walt Disney Studios with the first full-length animated film, Xerox and Apple with the first user friendly computer, Lockheed's Skunkworks with the first US jet fighter, and the Manhattan Project which yeilded the atomic bomb. What were the key ingredients to their success? What did they do wrong, but succeeded in spite of such matters? These questions are entertainingly answered in this book.
Among the fifteeen traits listed are: always having an enemy, seeing themselves as the underdogs, isolating themselves from unnecessary outside interferences, and hiring people that have both great ability and a talent for collaboration.
Interesting and Useful - Five Stars
Packed With Knowledge!.......2004-06-09
Warren Bennis and Patricia Ward Biederman describe the qualities that generate "Great Groups," capable of meaningful creative collaborations. Despite the myth of individual achievement and heroic leadership, the authors delve into major breakthroughs accomplished by group effort. Often Great Groups unite around the vision of a charismatic leader and work toward that leader's goal with obsessive commitment. Bennis and Biederman spend much of the book describing the workings of a half dozen such groups - from the Manhattan project to the founders of the Disney Studio to Bill Clinton's campaign team. These case histories read like individual short stories, but they each tell the saga of a driven creative collaboration. The authors conclude with lessons you can apply to bring the dedication of Great Groups to bear within your organization. We recommend this clearly written, logically organized book to leaders and collaborators in any industry, with two caveats. First, acquiring the requisite charisma is up to you. And, second, as to the authors' fulsome praise of obsessive work habits, well, that's so `90s.
Really Great Insights.......2004-03-19
I got tremendous value out of this book. While I did not see or connect with all the Great Groups that Bennis used as case studies, there are powerful ideas and insights in every one of them. I have summarzied his 15 "Take Home Lessons" in a one page handout and include it in the materials for our School for Innovators and on operational Thinking Expeditions. I also got a video of "Fat Man & Little Boy" - the Manhattan Project (which is cited in the book) and have referenced it often as an example of a powerfully urgent Great Group coalesces and collabortes differently. For anyone trying to not just launch a fastforward team, but who also wants to inspire that team to greatness, this is a must read. Caution: this is not a "how to do it" book - rather it tells the story and paints the picture, and its up to the reader to take his or her own learnings and how to out of it (iontuitively).
Book Description
Entrepreneur's Notebook propels you on a whirlwind tour of the start-up process. It is an invaluable reference for new and experienced entrepreneurs that includes chapters on a wide range of topics, from entrepreneurial team building to business plans to financing. This excellent book provides an incredible amount of practical information that will help you make smarter decisions and avoid costly mistakes. The author, Steven K. Gold, is an accomplished entrepreneur who has co-founded and led five early-stage ventures. As an investor and mentor, he also advises many entrepreneurs and young companies. He earned his B.S.E. in Entrepreneurial Management from the Wharton School of the University of Pennsylvania, and his M.D. from Brown University Medical School.
Customer Reviews:
Nice Guide for Beginners.......2007-06-16
The author writes a nice overview of the entrepreneurial process. It's basically for novices but it does a good job for this audience. The only problem I have with this book is that it is too basic and is therefore non-unique because it is so low-level. Regardless, I must say that for the right audience, it does a fine job over giving the big picture.
If you are advanced or aspire to become advanced, I would recommend "The Startup Company Bible for Entrepreneurs" but only for high-tech entrepreneurs. Even this author has recommended it.
A Must-Have for Entrepreneurs.......2007-05-14
Steven gives great illustrations to drive home his insightful advice for entrepreneurs. As he's "been there, done that," we can take his advice to heart in the hopes of becoming a success like him!
Exellent Book.......2007-05-11
Great book for getting ready to open a new business. Would refer to anyone thinking about opening a business.
Brief and to the point.......2007-04-27
This is a delightful little book that contains a wealth of useful and helpful information and ideas on starting a small business and ensuring that it is viable and succesful. The book is well written and easy to follow and interesting to read.
This is a must read for entrepreneurs, particularly budding ones as the information the book provides is very practical and can help you avoid making costly errors. The book covers a wide range of topics including the start-up process, marketing the business on a small budget, cash-flow forecasting, among other things.
The book is an excellent companion for the entrepreneur that is well worth having.
Invaluable advice for the budding entrepreneur.......2007-03-04
This book does a terrific job of presenting some of the most important issues entrepreneurs face when embarking on new ventures, touching on topics such as the business plan, funding, team building, and cash flows. Using simple, yet stunningly accurate models of the entrepreneurial process, Steven Gold distills complex subjects into simple, practical, take-away messages. The classification of entrepreneurial personalities (professionals, pragmatists, and inventors) is something I think we can all relate to. I find the metaphor which compares building a new company to making "stone soup" equally compelling. There are countless books out there for budding entrepreneurs, but this one is no fluff. It gets right down to the nuts and bolts so you can concentrate on your business.
Book Description
Robert Hargrove, leading authority on collaboration, offers a new leadership practice that unleashes the human spirit into action and creates limitless new possibilities. Hargrove shows how creative collaboration is much more effective in reaching desired goals than confrontation and mere cooperation (teamwork). HargroveOs powerful, concise, step-by-step process for creative collaboration maximizes the talent and diversity within the group, making it possible to attain creative breakthrough solutions not attainable on an individual basis.
Customer Reviews:
very useful and interesting to read.......2007-04-18
I have found especially helpful the "7 building blocks", and "Tools" sections that have provided in a detailed format a framework and ideas to work with. The only negative part about this book is that the author overuses the example of Israel-Palestinian security talks. Examples from various disciplines and areas would improve and shape authors ideas much better by providing different perspectives.
Insightful!.......2001-05-25
Robert Hargrove presents a well-organized look at the world of creative collaboration. He argues that collaboration is the new paradigm in a world of change and complexity, as well as an effective management strategy. Hargrove provides a hands-on guide to becoming more collaborative and to organizing effective collaborative groups. In this lively, engaging book, Hargrove shows his familiarity with the latest management expertise. He draws on quotes and ideas from such authors as Margaret Wheatley, Peter Senge and Tom Peters. We [...] recommend this book to executives and managers who wish to facilitate collaborations.
One of the best business books of the decade! Tom Peters.......1998-12-18
I read Robert Hargrove's book on Masterful Coaching which focused on the individual, and prayed he would write one on collaboration. Not your cookie cutter approach to business books . .
Great stories about how creative collaboration can lead to radical innovation in any business, political breakthroughs in the Middle East, transforming your local school system.
Our elected representatives in Washington could learn alot from the simple, powerful how to principles and techniques offered here!
Fantastic book!.......1998-12-04
I was really inspired by this book and would highly recommend it to anyone who has dreams of creating something with others who may see the world differently. Hargrove paints a picture of what collaboration is that is very distinct and that is brought to life with some facinating examples--what he calls interludes. I especially liked the one on the Mid East Peace Accord and found it relevant to what is happening there now. Hargrove's guidelines for building a collaboration and for having collaborative conversations have been a lifesaver in the project that I am working on. They make a lot of sense and have been easy to apply. I can see why so many of the teams that I have worked on were not as successful as I would have liked. Thank you for a wonderful book that is fun to read and loaded with useful tools!
The book promises more than it delivers.......1998-10-13
Robert Hargrove, Mastering the Art of Creative Collaboration, McGraw-Hill, 1998.
This book promises more than it delivers. Hargrove presents collaboration as some sort of breakthrough process when it is nothing more than a diverse group of motivated and creative people coming together to do something great. Sounds like teamwork to me but Hargrove dismisses that argument by telling us that "while all collaborations involve teamwork, not all teams are collaborative." "Most teams," he says, "are focused on routine work and doing the same thing better," while "...successful collaborative groups are made up of strange brews, of nascent combinations of people. Most teams, even multidisciplinary teams, tend to be fairly homogeneous."
The last time I looked "homogeneous" is not a word anyone would use to define a multidisciplinary team. And most teams, especially multidisciplinary teams, are not focused on "routine work." They are designing a new telecommunications systems, researching the next cure for cancer, developing an enhanced systems architecture, designing the layout for the factory of the future and understanding the planet of Mars---the very example cited by Hargrove. Hargrove dismisses teamwork but then goes on to present numerous examples of successful teams which he now calls collaborations.
Hargrove borrowed John Nasbit's research methodology of drawing a conclusion and then lining up a series of quotes from newspaper and magazine articles that report wonderful examples of successful teamwork (pardon me, I mean collaboration). In addition, there is not one quote or example that shows a failed attempt at collaboration. All of us learn from mistakes.
Let's assume you don't care about these points, you just want to know how to make teamwork or collaboration or whatever it's called, work in your organization. If you're looking for some great new insights, you won't find them here. But you will find two different lists that both seem to be saying the same old things with a few new age phrases. Hargrove's "recipe for creative collaboration"(pp. 33-38) includes such things as make a declaration of impossibility (which is nothing more than a broad goal), bring extraordinary combinations of people together, build a shared understood goal, do a "what's so" (just a factual analysis of the desired and current state) and identify what missing.
Then, later on, Hargrove presents "The Seven Building Blocks of Collaboration (p. 92). Once again, he talks about bringing together the right people, developing a shared goal, clarifying roles, lots of communication and lots of enthusiasm. This is good stuff, but we heard it all before in the literature of teamwork. And then there is the chapter on collaboration tools which is nothing more than warmed over tips from your favorite books on facilitation, meetings, management, conflict resolution and group dynamics.
A key ingredient that is missing from this formulation is the failure to address the issue of the environment for collaboration. Successful collaboration is more the result of a supportive culture, a flexible structure and encouraging systems and less about good facilitation skills and plenty of whiteboards. Most team failure comes from lack of support from the leadership of the organization, cultural norms that nurture competitive or selfish behavior and systems that do not reward team players.
Having dismissed teamwork allowed Hargrove to skip over a body of work that would have helped him understand these issues more completely. For example, Warren Bennis' Organizing Genius: The Secrets of Creative Collaboration, presents six case studies of "Great Groups," Lipnack and Stamps' books, The TeamNet Factor, The Age of the Network and, most recently, Virtual Teams, all address collaboration across traditional boundaries, Designing Team-Based Organizations by Susan Mohrman, Susan Cohen and Allan Mohrman shows that it takes fundamental changes in the design and practices of organizations and my book, Cross-Functional Teams: Working With Allies, Enemies and Other Strangers, outlines specific strategies for developing and implementing successful "multidisciplinary" teams. This book was a selection of a book club of senior organizational development professionals who meet regularly to discuss new books. The group had high hopes for the book, but we were generally disappointed.
Book Description
Management of Strategy in the Marketplace is designed to compliment Global Corporate Management in the Marketplace: An Online Simulation in Business Strategy. The text providing the theory base for understanding the behind the activities of the simulation. It follows the structure of the simulation, organized around the life cycle of a new business. Because chapter theories and tools coordinate with the specific decisions that teams encounter during specific quarters of simulation play, the textbook assures players that they won't stumble out the blocks once simulation play begins.
Book Description
Updates strategic thinking by delivering a wide assortment of empowering tools that not only work but have also been site-tested in more than 50 companies. Also shows members of self-directed teams how to use these tools together to improvise operational strategies. Uses an inside-out and outside-in approach to strategic thinking by paying coincident and equal attention to both organizational capabilities and opportunities in the business environment.
Book Description
Transform data into action for competitive advantage
"The knowledge assets of an organization are becoming increasingly important for competitive advantage, and therefore, the way in which knowledge is created, renewed, and communicated is critical. This book provides practical insights into how this may be achieved through the establishment of a Business Intelligence Competency Centre and is a valuable read for 'information professionals.'"
--Bill Sturman, Information Architecture Project Manager The Open University, United Kingdom
"BI is more than technology and projects. BI must live in the organization--as a BICC. This book helps to make BI tangible and understandable, bringing it to life."
--Miriam Eisenmann, Project Manager (PMP) CSC Ploenzke AG, Germany
"This book is a must-read for planning and implementing your BICC. It is a pragmatic guide that addresses a lot, if not all, of the questions you'll be asking yourself. Don't miss out on getting a head start from the people who thought this through from start to finish . . . Pray your competitors don't get hold of this book!"
--Claudia Imhoff, President Intelligent Solutions, Inc., USA
"Creating a BICC forces the organization to focus on the importance of centralizing the gathering, interpreting, and analyzing of information to create business insight."
--Anne Ulyate, Group Manager Business Intelligence Mutual & Federal, South Africa
"BI is a highly visible element in the 'business value' trend for IT investments. Initiatives, such as competency centers, should empower user organizations to drive even more value out of their BI investments."
--Marianne Kolding, Director, European ServicesIDC, United Kingdom
Customer Reviews:
Interesting concepts embedded with SAS promotion.......2007-10-02
Some interesting ideas mixing the sociological and technical aspects of setting up a BI competency center. A little heavy on the capabilities of selecting a BI vendor, tilting the selection criteria towards SAS. Focused on large organizations - both the organizational structures and the software requirements would be somewhat onerous for a smaller organization.
A good choice if you're considering the subject of Business Intelligence..........2006-12-30
When I think of "business intelligence", I tend to envision the gathering of competitive information. But it's really much, much more than that. The book Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage by Gloria J. Miller, Dagmar Brautigam, and Stefanie V. Gerlach explores the subject and goes into what it takes to build a Business Intelligence Competency Center (BICC) at work...
Contents: Introduction; Business Intelligence in the Organization; Primary Functions of the Business Intelligence Competency Center; Planning a Business Intelligence Competency Center - Using the Information Evolution Model; Human Capital; Knowledge Processes; Culture; Infrastructure; Setting Up and Ensuring Ongoing Support; Cases from the Field; Ten Recommendations for a Highly Effective Business Intelligence Competency Center; List of Abbreviations; Additional Roles; Index
This book is authored by SAS employees, and the organization figures prominently in many of the examples and case studies. Even so, the content doesn't turn into a 200 page advertisement for the company. The significant issue for building a BICC (for me) was the emphasis on coordinating the use of data within the organization. Business intelligence encompasses the use of *all* the information in your company. The data marts that often end up as an IT resource should be the foundation of a BICC area. The goal is to have a single authoritative source for data and answers, and to eliminate the "one-off" areas of siloed information. The book goes into plenty of detail on how to design a BICC, what it takes to run one, and what type of changes a company will need to make to allow it to all work together. There's also a good series of questions at the end by which you can judge your potential options and plans.
This isn't necessarily a "fun" or easy read. It will appeal most to those who are already inclined to want to move down this path. It could well serve as your guidebook to manage the creation of your own BICC. And don't feel that you'll be steered down a specific software path (like SAS). For a book that's sponsored by a software vendor, it's more software-neutral than I expected...
Book Description
"Finally, a book that goes beyond the 'how-to' of team building and answers the critical question, 'How do I create a collaborative organization that reaps the harvest of long-term investment in teams?' The 'ten principles of collaborative organizations' outlined in this book are invaluable."
— Seth McCutcheon, CEO, Domicile Design Group LLC
The flagship book for the new Collaborative Work Systems Series,
Beyond Teams provides an overview of this growing field, defines the basic principles, and points the direction toward a series of books. You'll find a framework designed to help you understand the potential and the means of achieving it throughout the key functions of business.
Customer Reviews:
A Must Have!.......2005-09-09
This is a wonderful book and a must have for anyone looking to strengthen their organization. It is full of clear, logical instructions on how to make everyone come together. This book was worth the money and time!
Great addition to your OD/OB toolbox.......2003-09-15
"Beyond Teams" is an excellent reference for anyone interested in charting or changing results in their collaborative networks. From the standpoint of anyone involved in Organizational Behavior/Organizational Development, from manager, practitioner, academic, consultant or team member, this book provides many useful insights and has the feel of actual fieldwork used in its writing. The book is laid out in such a manner that it can be applied in any given situation. The ten guiding principles are structured and repeated in various collaborative work settings consistently. This allows the reader to apply the principles in their unique setting. The ten guiding principles are then explained for each general situation with a short description given for when the principles are not working and, more importantly, when they are working. Too often in this field books are written from a purely academic viewpoint or "this is how you fix it" approach. This book is different in that you can sense the fieldwork in the research and you see how things are supposed to work as well as when they are not working. This gives the reader the option of working on a group's deficiencies while complementing their achievements. This book is a "must have" for anyone interested in improving team communications.
Books:
- The Art of Innovation: Lessons in Creativity from IDEO, America's Leading Design Firm
- The Blackboard and the Bottom Line: Why Schools Can't Be Businesses
- The Fifth Discipline: The Art & Practice of The Learning Organization
- The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
- The Journalist And The Murderer
- The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
- The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
- The Last Remaining Seats: Movie Palaces in Tinseltown
- The Next Level: What Insiders Know About Executive Success
- The Oxford Companion to the Supreme Court of the United States
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