Book Description
Software Quality Assurance (SQA) as a professional domain is becoming increasingly important. This book provides practical insight into the topic of Software Quality Assurance. It covers discussion on the importance of software quality assurance in the business of Information Technology, covers key practices like Reviews, Verification & Validation. It also discusses people issues and other barriers in successful implementatin of Quality Management Systems in organization. This work presents methodologies, concepts as well as practical scenarios while deploying Quality Assurance practices and integrates the underlying principle into a complete reference book on this topic.
Customer Reviews:
Good but overpriced........2007-08-22
I recently purchased an international version of this book for considerably less than the price advertised on Amazon. For what I paid I consider it a good reference to have for SQA, but I still like Schulmeyer's Handbook of SQA which has a new edition coming out September 30 for $99. No disrespect intended, but the book seemed written by someone who was not a native speaker of English, so the wording can be a little difficult to follow.
Expensive for nothing.......2007-04-07
The book quality is good the cover and papers are ok, the problem is the price with relation to the material inside.
The book is too expensive for what you get from it, there is many other books with the same subjects inside with less money.
This book can be useful if you are starting to learn the quality assurance.
Project Manager's Review.......2005-09-23
I recently had the pleasure in working with Mrs Godbole on a project in South Africa.
I was the project manager and she supported me in the role as a Senior QA Analyst.
After reading her book I was pleasantly surprised to see that she is actually putting into practice what she has documented in her book, Software Quality Assurance: Principles And Practice.
Chapter 4-Product Quality and Process Quality I found very interesting. As a project manager I have to manage the quality of product deliverables and at the same time this needs to be per a standard quality process.
This book is not a one time read for project managers.
I use this book every day in my day to day project management activity.
I recommend all project managers to not only read this book but to use it as an everyday project management tool.
I also set-up project management offices - I recently used this book to set-up the entire QA workstream within the organization.
A truly classic reference material and easy reading.......2005-08-08
In my career as a practitioner implementing sound Software Quality Assurance principles, this book has come as a great boon.
The author has adequately reflected her thoughts into a real world of SQA with very fine illustration of the implementation aspects in the organization. The book should be a good reference to both students and practitioners who wish to understand the principles of software quality assurance and the challenges faced during successful implementation. Practitioners are likely to benefit more from the author's excellent illustration of examples and the discussion on the people issues in successful implementation of the Quality Management System in their organization.
Chapters that will be of interest to real world SQA include Chapter 2- Managing Software Quality in an organization (excellent expression of the organization's commitment to Quality, chapter 4-Product Quality and Process Quality, chapter 5 (A sound foundation for a metrics initiative), Chapter 7. Software Configuration Management (Pitfalls in SCM), Chapters 8 (ISO 9001 - especially the insights into ISO consulting and services!!), Chapter 10-Software testing (The V model for testing phases and test process improvement framework is indeed very interesting and informative) The best part of the book which I enjoyed most was chapter 11-Careers in Quality, in which the author has so aptly brought out the role of a mentor who can help carve a career in Quality. The author's clarity in documenting the different roles for Quality professionals is really commendable.
SQA as a discipline is difficult to implement and is more engineering focused than most disciplines in development and operations. In spite of these challenges, this book has been written to support Software Quality Assurance as an important component of software engineering activity and contains chapters that are specifically slanted towards that approach. Included are chapters on Walkthroughs and Inspections, Software Configuration Management, Software testing and Software measurement and metrics. The author also provides solid information on ISO Quality Assurance standards, SEI CMM, SEI CMMI, and PCMM, as well as on common practices followed at "Mature Organizations".
As a textbook the coverage of every facet of SQA from why and what, to testing, metrics and its role in organizations and projects are thoroughly covered. The fact that the material is up-to-date and truly reflects the real world makes this one a must read for college level courses and more so, it prepares students for roles as practitioners. It is a classic and earns a solid 5 stars.
Great information source for Software Quality Assurance.......2005-07-08
As someone who has worked in both software development and quality, I instantly connected with the quality practices and scenarios that the author describes about the role of quality in most software development organizations. It states the challenges faced by SQA teams in implementing quality practices, especially in terms of people issues and the approach that may be taken to overcome them. This book provides insight into the SQA function and role, its importance and the commitment required to make it effective. I liked this part, as there are few books that stress on the crucial role played by the SQA in a company committed to quality.
I found the section on measurement and metrics with metrics and formulae that can be used through the SDLC. There are other books that provide in depth treatment on metrics, but the content here is useful because of its timing and context and it works well as a ready reference. The author has explained a number of international quality models like ISO and CMM along with their comparative study and mapped them to the various phases in the SDLC wherever possible. There are books available that dwell on a single quality model, but few go beyond more than a one page tabular comparison. I have found that quality professionals have to often struggle to map between multiple models to aggregate information at an organizational level when projects execute using models most appropriate to them.
The chapter that I enjoyed reading most was "Careers in Quality". This chapter is informative for IT professionals who aspire to move into the quality arena. It outlines the various opportunities available and the paths that may be taken to achieve them. The author has also explained the importance of a mentor and the qualities one should look for in a mentor who can help shape one's career. There are few places where one finds information on how one can make a complete career transition to quality, mentors and the various certifications that can be obtained for faster and focused growth.
Throughout this book, the author has explained concepts like process life cycle and inspection walkthroughs using diagrams, making them easy to understand. A number of sample documents (Quality Assurance Plan) and checklists (Configuration Audit) are available which can be used as a starting point by SQAs in their organizations.
On the whole a good read and informative. Recommended book to have.
Book Description
An understanding of the techniques used to make distributed computing systems and networks reliable, fault-tolerant and secure will be crucial to those who design and deploy the next generation of mission-critical applications and Web Services. Reliable Distributed Systems reviews and describes the key concepts, principles and applications of modern distributed computing systems and architectures. This self-contained book consists of five parts. The first covers introductory material, including the basic architecture of the Internet, simple protocols such as RPC and TCP, object oriented architectures, operating systems enhance-ments for high performance, and reliability issues. The second covers the Web, with a focus on Web Services technologies, Microsoft’s .NET and the Java Enterprise Edition. The last three parts look at a number of reliability and fault-tolerance issues and techniques, with an emphasis on replication applied in Web Services settings. Topics and features: * Explains fault-tolerance in clear, readily understood terms with concrete examples drawn from real-world settings * A practical focus aimed at building "mission-critical" networked applications that keep working even when things go wrong * Includes modern topics, such as Corba, Web Services, XML, .NET, J2EE, group communication, transactions, peer-to-peer systems, time-critical protocols, scalability and security * Thorough coverage of fundamental mechanisms, with an emphasis on the idea of "consistent behavior" in systems that replicate critical components for availability * Reviews more than 25 major research efforts, placing them in context with pointers to sources * Includes 80 problems ranging from simple tests of understanding to challenging protocol and systems design topics suitable for semester-long projects * Web-based materials for instructors, including a comprehensive slide set, available at: http://www.cs.cornell.edu/ken/book With its well-focused approach and clarity of presentation, this new text is an excellent resource for both advanced students and practitioners in computer science, computer networks and distributed systems. Anyone seeking a solid background in distributed computing and Web Services architectures will find the book an essential and practical learning tool.
Customer Reviews:
interesting but the title does no really match content.......2007-06-09
This book is neither a book in distributed applications neither a book about web services. It is true thta the author makes an introduction of both and in the case of the web services he takes a look to the latest standards related to reliability.
From my point of view, the book talks about how to enhace the reliability of a distributed software application using static and dynamic groups.
The author thinks that solving the life cycle problem of the nodes in a distributed aplication (create and destroy nodes, joint and leave groups, heart beat, and so on) is the necessary step towards a reliable distributed application.
I think it is an interesting point, however I am not convinced at all. Perhaps, I should read it again.
I really recommend it. For a more straight forward introduction to the subject perhaps is better to start with the classics Tanenbaum or Colouris books.
no mention of BitTorrent?!.......2006-06-17
Birman gives a lucid explanation of various ideas involved in making a distributed computing system. Some have been around for years, like CORBA. Yet he advises, correctly, that its industry implementations have many difficulties regarding ease of interoperability. Which has greatly constrained CORBA's success.
A lot of space in the book goes over Web Services. These take a radically different approach to making a distributed system. Where there is an emphasis on structured messages that are not in binary, like CORBA. And where the messages are written in XML. Still too early, but Web Services might well overtake CORBA.
Peer to peer networks also get attention in the book. Gnutella, Napster, Chord and others. Yet some like Chord, have mostly been theoretical formulations. Interesting potential, but little market acceptance. Surprisingly, for a book that came out in 2005, there is no mention of BitTorrent. Yet in 2006, BitTorrent is perhaps the most popular p2p network.
Book Description
Going beyond the technical coverage of computer and systems security measures, Information Assurance for the Enterprise provides readers an overarching model for information assurance for businesses, government agencies, and other enterprises needing to establish a comprehensive plan. All the components of security and how they relate are featured, and readers will also be shown how an effective security policy can be developed. Topics like asset identification, human factors, compliance with regulations, personnel security, risk assessment and ethical considerations are covered, as well as computer and network security tools and methods.
This is one of the only texts on the market that provides an up-to-date look at the whole range of security and IA topics. In post-9/11 times, managers and IT professionals need to address a wide range of security-related issues, and develop security systems that take all these diverse factors into account. As someone who has worked extensively with the U.S. State Department and other governmental agencies, Corey Schou is uniquely positioned to write the definitive book on the subject; and Daniel Shoemaker is a professor and consultant to the Department of Homeland Security in matters of Information Assurance policy.
Customer Reviews:
A great starting guide.......2007-01-11
The book covers everything from Risk Management, Risk Assessment, Access Control, Human Factors, Competency and more. This book is an absolute must for reference guides on the Information Assurance Strategy and IT Life Cycle.
The book is well organized with wonderful practise studies at the end of each chapter. This is a must read for anyone going into the area of Information Assurance and a great reference to those that have been in the field.
Average customer rating:
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Information Assurance: Managing Organizational IT Security Risks
Joseph Boyce , and
Daniel Jennings
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ASIN: 0750673273 |
Book Description
Written by two INFOSEC experts, this book provides a systematic and practical approach for establishing, managing and operating a comprehensive Information Assurance program. It is designed to provide ISSO managers, security managers, and INFOSEC professionals with an understanding of the essential issues required to develop and apply a targeted information security posture to both public and private corporations and government run agencies.
There is a growing concern among all corporations and within the security industry to come up with new approaches to measure an organization's information security risks and posture. Information Assurance explains and defines the theories and processes that will help a company protect its proprietary information including:
* The need to assess the current level of risk.
* The need to determine what can impact the risk.
* The need to determine how risk can be reduced.
The authors lay out a detailed strategy for defining information security, establishing IA goals, providing training for security awareness, and conducting airtight incident response to system compromise. Such topics as defense in depth, configuration management, IA legal issues, and the importance of establishing an IT baseline are covered in-depth from an organizational and managerial decision-making perspective.
* Experience-based theory provided in a logical and comprehensive manner.
* Management focused coverage includes establishing an IT security posture, implementing organizational awareness and training, and understanding the dynamics of new technologies.
* Numerous real-world examples provide a baseline for assessment and comparison.
Amazon.com
Even a company that dramatically improves its efficiency and product quality can fail miserably. Peter G. W. Keen names this phenomenon the "process paradox," a modern industrial problem that he deconstructs and defeats in his book The Process Edge. The basis of business acumen is common sense, Keen reminds us, but it must be combined with a rigor that measures pure worth. Processes--not only in customer service and quality assurance, but in larger, abstract notions such as acquisition and cultural initiatives--need to be approached in this basic manner. Using a broad, multidisciplinary approach (Keen was an English literature major in college but has since taught management science at Stanford and MIT), he immerses the theory of business processes in an economic bath, refining previously overlooked processes and debunking "magical" ones. Methods that businesses institute, after proving advantageous, can still build in value, and then must be incorporated into the entire business strategy. Keen substantiates his points with real-life cases and examples, from Dell and IBM to Wal-Mart and Boeing. Managers who wish to examine their businesses holistically and within sound theory will appreciate The Process Edge, but it will prove most valuable to managers who need to enact change now.
Book Description
The Process Edge proves that business process improvement is not a fad. It addresses the recent backlash against process movements like reengineering by explaining why businesses can decline even as process reform is creating dramatic new efficiencies and savings. Companies that experience this paradox are investing in the wrong processes. The book presents an economic model for deciding which business processes are worth the investment and provides the tools for applying the model. It shows that process can be the key to competitive edge. Applying the principles of The Process Edge will help managers resolve the process paradox by measuring the genuine cost and economic value of process improvements and investing only in those that will help their companies thrive.
Customer Reviews:
The Process Edge.......2003-02-02
Excellent overview and approach to project selection for business process improvement. Clear and original thinking on the matrix and balance sheet approach to process definition. Little detail however on what to do once the targeted areas are identified. Good companion to Good To Great by Collins (with similar levels of implementation detail).
"Keen" Insight into Process Improvement.......2001-12-11
Most improvement programs struggle with the project selection process. Mr Keen provides an interesting approach in identifying processes where improvement offers the greatest impact to the organization. There is also intriguing discussion contrasting benefits and value. This is a nice thought provoking book for folks tasked with identifying improvement opportunities in any organization.
Thought Provoking!.......2000-07-06
Keen excels at extending the definition of processes and providing a structured Salience/Worth matrix approach of thinking about them. An important read for developing an understanding of processes and their role.
Exceptional value! Replaces your TQM & Reengineering books........1999-10-08
The inability to understand the value of business processes is the pitfall of many reengineering projects especially in IT. Internalizing this book will certainly contribute to your future projects. A must in any business management library.
Poor follow through.......1998-07-01
The book raises some interesting issues (treating processes as capital, using EVA) but ultimately falls short somehow. The author points out that there are more processes than just the traditional workflow ones, but his examples are all of workflow processes. He never talks about succession planning processes or employee retention processes. The first few chapters were interesting but the rest was more or less useless.
Book Description
This lab manual provides a host of hands-on exercises that are the perfect supplement to your computer security textbook. Over 40 lab projects build from basic networking skills to identification of vulnerabilities, hardening of computer systems, and detection and incident response. This book reinforces Security+ certification objectives and prepares students to work in the real world by applying networking concepts to solve real business problems.
This lab manual is suitable to accompany any security textbook, but an appendix maps the labs specifically for easy use with McGraw-Hill textbooks, Principles of Computer Security: Security+ and Beyond and Fundamentals of Network Security.
Product Description
This is a unique publication, giving the application of the Six Sigma approach in combination with ITIL best practice. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. This book demonstrates how IT can be made to work as an enabler to better business processes.
Book Description
Over 75% of network attacks are targeted at the web application layer. This book provides explicit hacks, tutorials, penetration tests, and step-by-step demonstrations for security professionals and Web application developers to defend their most vulnerable applications.
This book defines Web application security, why it should be addressed earlier in the lifecycle in development and quality assurance, and how it differs from other types of Internet security. Additionally, the book examines the procedures and technologies that are essential to developing, penetration testing and releasing a secure Web application. Through a review of recent Web application breaches, the book will expose the prolific methods hackers use to execute Web attacks using common vulnerabilities such as SQL Injection, Cross-Site Scripting and Buffer Overflows in the application layer. By taking an in-depth look at the techniques hackers use to exploit Web applications, readers will be better equipped to protect confidential.
* The Yankee Group estimates the market for Web application-security products and services will grow to $1.74 billion by 2007 from $140 million in 2002
* Author Matt Fisher is a highly sought after speaker who regularly delivers Web Application presentations at leading conferences including: Black Hat, TechnoSecurity, CanSec West, Shmoo Con, Information Security, RSA Conferences, and more
* The Companion Web site will have downloadable code and scripts presented in the book
Customer Reviews:
Good read for the security conscious.......2007-03-17
When I came across this book on the O'Reilly website I was immediately interested, as web applications are becoming more and more prevalent. And other than thinking it covered methods of securing web applications I had no preconceived assumptions. My main aspiration for this book was to give me better awareness of security in the area of web applications and to provide me with some tools. After having read this book I can say that it has done both.
Each of the chapters in this book seem to follow a pattern of first defining the topic, second giving real world examples, and finally providing the reader with solutions. The book begins by providing a history of the hacking methodology and defining the various types of hacking. It was interesting to learn about some of the various hacks and hackers. For example, I had no idea Steve Jobs (Apple Computers) used to be a hacker.
In chapter two the author discusses what he calls a "Code Grinder", and how to not become or produce a code grinder. A code grinder is someone who works in a highly regulated environment where creativity is discouraged. I found it interesting that a code grinder environment typically produces more unsecure code then an environment that is open and promotes creativity.
Chapter three discusses the risks associated with mobile code. Chapter four covers vulnerable CGI scripts and introduces the reader to some tools such as Nikto and Web Hack Control Center to scan your website to find vulnerabilities. The author goes on to discuss the issues faced by the various CGI scripting languages, and then provides an outline of rules to writing secure CGI scripts.
Chapter five covers hacking techniques and tools. This section gets you into the mind of a hacker, what are their goals, how are those goals achieved and what tools do they use. In chapter six the topic is "Code Auditing and Reverse Engineering." This chapter I found exceptionally interesting and helpful. The author takes you through various types of vulnerabilities and with each weakness explains how it affects each of the more popular programming/scripting languages. And to take it a step further the author also provides the reader with the functions/methods for each programming/scripting language that are vulnerable to attack and then explains either how to use those functions securely or gives an alternative function/method that is more secure.
Chapters seven through ten cover securing code in specific languages; Java, XML, ActiveX, and ColdFusion. Chapter eleven discusses developing security enabled applications using such technologies as PGP, SSL, and PKI. Finally in chapter twelve the author wraps up the book by taking the reader through creating and working with a security plan.
CONCLUSION
--
I found this book to be interesting and a good read. I plan to make use of some of the tools it introduced in hardening applications I work with and develop. And as I mentioned before, the chapter on code auditing will be extremely useful to me in cleaning up existing apps and developing new ones. I liked this book and I would recommend it to anyone who is writing code.
Great Overview of a complex subject!.......2007-02-20
With the increasing number of incidents of crime that is occurring on the world wide web it behooves every programmer to become fluent in all aspects of information security. This book provides a great overview of the various methods a hacker uses to penetrate various forms of web architectures. The author's goals it seems was to cover a broad subject by touching on all important aspects of securing a website.
Throughout the book a hacker mindset is presented and how to design your website to overcome the tools and tricks of the hacker. For instance in many of the chapters the manner of attack that a hacker would use to exploit a piece of technology is covered. Overall I believe this book to be a good introduction to the field of securing websites. Since security in of itself is such a broad subject and the Internet is also a broad subject it is unfair to expect one book to cover all aspects of a complex and dynamic environment
Customer Reviews:
A developer's best friend.......2002-06-14
I bought this book almost 20 years ago with some skepticism. The title made it sound like it was another book for Dilbert's boss.
But this is a great book. It offers readable insights into why tests are performed, and what tests are appropriate at major phases in a software product. And it doesn't oversell the developer's ability -- **nor the tester's**. A little excerpt to illustrate the balance this book strikes:
"If the programmer just produces a working routine without prood and documentation and all but the primary goals are ignored, its quality cannot be measured and management is impossible. Conversely, if the subsidiary and auxiliary goals dominate, management and quality assurance may seem satisfied, but there's little or no working code to evaluate and manage! You can't burden programmers with filling out thousands of forms -- you can try, but it won't work."
This is a bible for software system testing.......1998-04-21
I've read this book to build up my software testing knowledge base while I was working for Logitech,CA. Though these're many new tools and papers coming in these years , I 'll still love to recommend this book as an entry book in this field(even this book is out of print).
Average customer rating:
- Helpful and juicy
- Loaded with excellent information
|
SAP(R) R/3(R) Quality Management: Making It Work for Your Business
Michael Holzer , and
Michael Schramm
Manufacturer: Addison-Wesley Professional
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Binding: Hardcover
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SAP Smart Forms
ASIN: 0201675315 |
Customer Reviews:
Helpful and juicy.......2006-03-31
It has a pretty good coverage on the principal issues of QM. Worthy to pay. It clears up many doubts, good at results and defect recording, usage decision and inspection procedures. Illustrates you the QM general logic.
Lacks in quality certificates. Take it under your arm if you go into QM field.
Loaded with excellent information.......2001-04-27
Just having done a QM implementation without consultants, I know how much detail there is to wade through. This book would have been invaluable during that time, and has since allowed me to make several enhancements to my implementation. it touches on nearly every aspect of the QM module, and gets fairly in depth in many areas. The process maps from SAP to the ISO/QS standards alone were worth the price of the book. if you are thinking about sap qm, don't do it without this book.
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