Love 'Em or Lose 'Em: Getting Good People to Stay (3rd Edition)

Love 'Em or Lose 'Em: Getting Good People to Stay (3rd Edition)
Average customer rating:

Straight Forward and Memorable

Lots to Learn Here

An A-Z primer on keeping the best employees

"Talent development DNA for every manager!"

Valuable encouragement and advice for all working people

Love 'Em or Lose 'Em: Getting Good People to Stay (3rd Edition)
Beverly Kaye , and Sharon Jordan-Evans
Manufacturer: Berrett-Koehler Publishers
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
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Love It, Don't Leave It: 26 Ways to Get What You Want at Work

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The Deadly Sins of Employee Retention

ASIN: 1576753271

Amazon.com

Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em, by organizational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this "race for talent" can be effectively run only by those who adopt programs and policies that truly support their personnel. It then shows how to do so, even in organizations reluctant to participate actively.

Kaye and Jordan-Evans encourage an initial scan of their 26 alphabetically arranged chapters--such as "Information: Share It," "Mentor: Be One," and "Space: Give It"--so attention can be fully focused on the most relevant benefits and responsibilities associated with employee retention. All are bolstered with hands-on exercises and stories of others' failures and successes. The section on family-friendly conduct, for example, suggests uncovering specifics by directly asking employees what would make their lives easier. Resultant needs can be met, it continues, by allowing staffers to bring children to the office on occasion, assisting anyone who must line up care for an aging parent, giving weekday comp time to those who travel on weekends, etc. It also explains how Deloitte & Touche and DuPont addressed these issues. Any manager who dreads losing a top performer would do well to consider this book. --Howard Rothman

Book Description

With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide.

Customer Reviews:

Straight Forward and Memorable.......2007-03-11

The format of this book is excellent. It is driven by the alphabet and not only has the basic idea for each area but also details real life stories that relate to each topic. None of the stories were unfamiliar and was a good/bad thing because I found we were horribly ordinary in our experience and at the same time that was comforting to know. Great tools, easy to employ, presented in an easy to read and "get" format. A must for managers, business leaders, et al.

Lots to Learn Here.......2006-11-08

Wish one of my former bosses had read this book! After a couple of us had finished a nearly impossible project, someone suggested (in front of us) that he thank us personally. His reply: "We're all adults. We don't need to be thanked for doing our jobs." It wasn't the last straw, but it was one more thing that just added up. I eventually left the company.

The first couple of chapters are the most valuable. The book is important for corporations, but has even more significance for nonprofit or volunteer organizations where pay might be small or nonexistent, so appreciation or working for a cause is why people stick around.

You don't need to read it from start to finish - just the first chapters and then whichever of the concepts for appreciating employees strikes your fancy (or your employees'). It's clear and a breeze to read.

An A-Z primer on keeping the best employees.......2006-04-19

Beverly Kaye and Sharon Jordan-Evans' LOVE 'EM OR LOSE 'EM: GETTING GOOD PEOPLE TO STAY pairs actor and teacher David Drummond's dramatic voice work with the account of how to keep the best employees in an A-Z guide employers can use to address employee concerns. Learn how these strategies work in actual business environments in a guide packed with real-world examples.

"Talent development DNA for every manager!".......2005-11-04

Just completed "Love 'Em or Lose 'Em" by Beverly Kaye and Sharon Jordan-Evans. It is a fast read......two days on the bus riding into Downtown Houston. A little 90 minutes of time for so many insights, and practical programming ideas for trainers and talent managers!

1. For trainers and mentors- Build a facilitated discussion (or board games, card games, pair work activities, posters) around these questions (p. 109):

What have I learned about what counts in this organization?
How have my failures and success grown me?
What most surprised me about the culture?
What was the most difficult culture shift for me to make?
What are they ways to get in really hot water here/
How do people derail themselves?
What do I know now that I wish I had known then?

2. For us all- Are we boxed in? (p. 138)

But a box can have 4 different walls!

Concrete- Cannot be broken, pushed, bent or shattered.
Glass- - Hit it at the right time, with the right instrument, it breaks.
Rubber- Push hard and it bends.
Vapor- Our assumptions and perceptions about the rules: "People will never fly!"

This book is full of "self insight" activities and questions..... for new and experienced managers who know that they must do the max to attract and retain their most important asset- people.

Valuable encouragement and advice for all working people.......2005-10-03

Any book that encourages people to treat each other as such is very valuable. In an age where people are frequently victims of globalization and corporate greed, it is important to remember the talent and the true contribution of the talented people that create the value of the American company.

Too Good to Leave, Too Bad to Stay: A Step-by-Step Guide to Help You Decide Whether to Stay In or Get Out of Your Relationship

Average customer rating:

Just amazing
Simple and to the point
Absolutely helpful!
Not a book for people looking for solutions
Confirmed what I had already decided

Too Good to Leave, Too Bad to Stay: A Step-by-Step Guide to Help You Decide Whether to Stay In or Get Out of Your Relationship
Mira Kirshenbaum
Manufacturer: Plume
ProductGroup: Book
Binding: Paperback

Interpersonal Relations | Relationships | Health, Mind & Body | Subjects | Books

General | Self-Help | Health, Mind & Body | Subjects | Books
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Accessories:

philosophy hope in a jar daily moisturizer

ASIN: 0452275350

Customer Reviews:

Just amazing.......2007-09-27

I looked at the book for a whole day before I took a big breath and started reading it. This book will probably save my relationship that I was about to quit. It even gave me more ways to appreciate my significant other. To be read as soon as difficulties occur. It will either save your relationship before the worst of it grows on you or will prevent you from staying in an unhappy relationship.
If your are willing to find your truth, open this book, easy to read, and so practical.

Simple and to the point.......2007-09-24

I already knew where I was at when I bought this book. I was as the book says in "limbo" and it was time to make a decision. I could either stay and try to put my all into it all or leave and start new. Well I decided to leave, because that is the direction I had been headed for awhile, and I just couldn't stay. It was a good choice, a scary one. The book was super to the point and the stories of others definately made me feel not alone.
Personally I choose to be happy and live life to the fullest and not let anything hold me back. I wasn't happy so I did what I needed to.
Hope this helps...

Absolutely helpful!.......2007-09-24

After years of spending a small fortune on marriage guidance, consultants, psychologists, and every other useless adviser on the planet - along came this wonderful book. The book takes the reader through a clear, concise, PRACTICAL, step-by-step approach to making that life changing decision of whether to recommit to or leave a relationship. I found the book to be a breath of fresh air in the choking confusion that accompanies such a decision.

Not a book for people looking for solutions.......2007-09-23

This book simlifies marital problems too much - and it seems the author is more in favor of marraiges ending then staying together. I think this book should come with a warning label - buyer beware!

Confirmed what I had already decided.......2007-09-14

The only error I made with this book is not having purchased it before now! I never realized that I was stuck for years in relationship ambivalence, and was still feeling ambivalent when I ordered the book. I had filed for divorce by the time the book arrived, but decided to read it anyway.

I discovered that the author comprehensively described some of the problems in my marriage in a way that no one else had given voice to before, and I received confirmation that though my decision has been and will continue to be very difficult because of my children, it will ultimately be the right decision.

I highly recommend this book for anyone who needs clarity about their relationship.

Take Back Your Life! Special Edition: Using Microsoft Outlook to Get Organized and Stay Organized (Bpg-Other)

Average customer rating:

Author completely misses Outlook's powerful heirarchical capabilities.
Great book to start getting organized
Take Back Your Life!
Stong Emphasis on Up Front Planning
Outlook on Steroids

Take Back Your Life! Special Edition: Using Microsoft Outlook to Get Organized and Stay Organized (Bpg-Other)
Sally McGhee
Manufacturer: Microsoft Press
ProductGroup: Book
Binding: Paperback

Scheduling & E-mail | Microsoft | Computers & Internet | Subjects | Books

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Take Back Your Life!: Using Microsoft Outlook to Get Organized and Stay Organized (Bpg-Other)

ASIN: 0735622159

Book Description

Unrelenting e-mail. Conflicting commitments. Endless interruptions. In Take Back Your Life! Special Edition, productivity expert Sally McGhee shows you how to take control and reclaim something that you thought you'd lost forever--your work-life balance. Now you can benefit from Sally's popular and highly-regarded corporate education programs, learning simple but powerful techniques for rebalancing your personal and professional commitments using the productivity features in Outlook. Learn the proven methods that will empower you to:

*Clear away distractions and loose ends and focus on what's really important to you and your business. *Take charge of your productivity using techniques and processes designed by McGhee Productivity Solutions and implemented in numerous Fortune 500 companies. *Customize and exploit the productivity features iOutlook to help you create balance at home and on the job. *Special Edition features: Get even more on-the-job resources with an easy tear-out card of Sally's workflow diagram, a quick guide to key Outlook tasks, and great articles on the CD to help you save even more time.

When you change your approach, you can change your results. So learn what thousands of Sally's clients worldwide have discovered about taking control of their everyday productivity--and start transforming your own life today!

Customer Reviews:

Author completely misses Outlook's powerful heirarchical capabilities........2006-11-08

The result of using Outlook the way this author recommends is that you'll essentially have two separate lists: one list of all your projects and another list of all your "next actions". Since you'll be able to sort your next-action list according to the context in which each action will be done, this arrangement is better than nothing. But the problem with this arrangement is that with it, Outlook maintains neither project-to-next-actions connections nor next-actions-to-project connections. The author would have you list "next actions" within each project's Notes field to link the project to its next actions, and the author offers no link of each next action back to its project.

The author has missed a simple, powerful solution to this problem. When using Tasks in Outlook, the Tasks folder offers a heirarchical directory structure in which it's very easy to add folders and subfolders, just as one might do in Windows Explorer. Each of these folders that you create can be named to represent a project, and the next actions for each of these projects can be stored within the project's folder. Then all you have to do to see a list of all your next actions (across all projects) is to run a quick "Advanced Find" on your Outlook Tasks folder. Once you get the criteria of your search the way you want them, your search criteria can easily be saved, allowing you to recreate your "next actions" list with current data whenever you want it. If you include the "In Folder" field to display in your search results, then this field provides your next-action-to-project connection; and when you're reviewing your Outlook Tasks folder, the directory list of folders is essentially your project list, and within each project you see only the next actions associated with that project, so it's easy to maintain a project focus when planning your projects. Also, when using Outlook this way, many additional Outlook features can be used as well.

This book offers a few good ideas, but by failing to describe a simple and powerful way to have Outlook itself maintain the association of each project to its next actions, this book cannot be strongly recommended.

Great book to start getting organized.......2006-09-11

This book gives you great ideas about how to get organiazed and get things going. The only thing is that you will really need to use and get along MS Outlook pretty well, else you'll miss some of the tips and tricks in the book.
Pretty good start-up place for those who need some pointers at how to classify and prioritize tasks, events, items, and almost everything.

Take Back Your Life!.......2006-07-10

I'm not even to the end of the book and I already have my e-mail box emptied to zero, all my documents and files organized on my computer into an easy reference system so I know what information I already have. I am going to apply the same principles to my paper files this week. I had so much information stored and coming in that it is a huge relief to gain control over it all! All because I applied what I learned from this book.

Stong Emphasis on Up Front Planning.......2006-07-03

I am a veteran Franklin Covey planner user and consider myself very well organized and a strong time manager. Our company recently made the move to outlook, and I purchased this book hoping to get some tips on how to make the most of planning with outlook from someone who had a time management orientation. What I didn't expect was to learn anything more about time management. Boy was I wrong! Sally provides some real eye openers about spending more time up front planning tasks to get to "Strategic Next Actions" - tasks you can actually do without any dependencies. She also packs in excellent tips on setting up a reference system, handling email, and using the outlook task categories to their full potential.

I was able to achieve my basic objective with this book. My planning system was one where I used my Franklin Covey Plan Plus for Outlook software to create a daily task list each day with only items I could do that day, and used a collection of spreadsheets and word documents to track more complex "projects." Sally show how to integrate all of this into outlook with both planning and action tasks.

If you are looking for an indepth book on outlook however this isn't it. Instead its what it is advertised to be - a book on organizing first that tells who how to use outlook to implement the organizing system Sally has developed. The outlook information you need to implement the system is provided in a concise fashion and was very helpful to me.

Outlook on Steroids.......2006-04-02

I discovered this book while searching for something to help me manage the relentless flood of email coming at me every day (I had 900 unread emails at the time). I thought if I could become an outlook power user, I might be able to manage that number down. This book helped me learn the ins and outs of outlook, but more importantly, taught me a compelling approach to managing my crazy, demanding, overcommited, multi-tasking life. Mind you, I was a Franklin Planner flunky and a Day-Timer drop out, which made me a motivated learner. I literally devoured this book - read it cover to cover in just a few days (with a highlighter). Along the way I configured Outlook the work way the author recommends. I discussed it with friends. I actually implemented my own "IMS", which I think is what sets this book apart from David Allen's "Getting Things Done". You could read GTD, but the content may just "wash over you" and not make a practical difference in the way you work. This is specific, hands on, step by step instruction that if you're serious, will change the way you work in Outlook for the better. Highly recommended . . .

Average customer rating:

I love these books!
Cute idea but kids aren't interested.
as good as the others
another pigeon hit
Another great addition to the lineup

Don't Let the Pigeon Stay Up Late!

Manufacturer: Hyperion
ProductGroup: Book
Binding: Hardcover

Bedtime & Dreaming | Baby-3 | Children's Books | Subjects | Books

Humorous | Literature | Children's Books | Subjects | Books

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Picture Books | Ages 4-8 | Children's Books | Subjects | Books

General | Ages 4-8 | Children's Books | Subjects | Books

Pigeon Has Feelings, Too!, The
Don't Let the Pigeon Drive the Bus!
The Pigeon Finds a Hot Dog!
Pigeon Loves Things That Go!, The
Knuffle Bunny (Bccb Blue Ribbon Picture Book Awards (Awards))

ASIN: 0786837462

Book Description

It's getting dark out, but one stubborn Pigeon is NOT going to bed! Toddlers and parents will love this interactive bedtime romp which puts readers back in the driver's seat, deflecting Pigeon's sly trickery as he tries to escape his inevitable bedtime. Will you let him stay up late?

Customer Reviews:

I love these books!.......2007-10-01

Mo Willems' Pigeon books are a great collection of books. The text is succinct; great for the younger crowd. The illustrations are simple. And the pigeon character will charm you. Love it!

Cute idea but kids aren't interested........2007-09-29

I think the humor is above the level that the book targets. It ready funny for an adult but my daughters don't like it much.

as good as the others.......2007-09-27

One of my children's favorite books is "Don't let the pigeon drive the bus" so I was hoping that this would stand up to the same humor, and we were not disappointed. My kids (6&3) laughed at all his excuses. And now some nights when they keep thinking of things they need to keep them from going to bed...I can just say "goodnight Pigeon" and they laugh and head to bed.

A great book for anyone with children who think up 999 ways to stay up late!

another pigeon hit.......2007-09-21

My son loves the pigeon books. I don't know why, but he is under 2 and quickly memorizes them. Having loved Bus and Hot Dog, Don't let the pigeon stay up late follows as another success. Every parent of kids two and under should purchase these pigeon books.

Another great addition to the lineup.......2007-09-15

First off, you have to understand these books, while silly and somewhat simple, have an incredible, if unexplainable, appeal to kids, but not necessarily adults. In this book, Pigeon uses a whole list of excuses as to why he's not tired. Slowly, he wears downs and, as with most kids, falls asleep whether he likes it or not. A fun read, especially for parents that have young ones who love to extend out bedtime night after night.

As with all the pigeon books, you have to be a 'creative' reader -use voices, make sure you change the tone and pitch of your voice. The replies made by pigeon are ones we all hear everyday, and reading it with some feeling greatly adds to the enjoyment and appeal of the book. My boys both love this whole series - and while I still have difficulty seeing why they think it's as hilarious as they do, we nevertheless, read and re-read these books over and over.

The Fat Resistance Diet: Unlock the Secret of the Hormone Leptin to: Eliminate Cravings, Supercharge Your Metabolism, Fight Inflammation, Lose Weight & Reprogram Your Body to Stay Thin-

Average customer rating:

This Works
Easy Read
A real feel better book
hmmm
I've lost 16 lbs. so far. It works.

The Fat Resistance Diet: Unlock the Secret of the Hormone Leptin to: Eliminate Cravings, Supercharge Your Metabolism, Fight Inflammation, Lose Weight & Reprogram Your Body to Stay Thin-
Leo Galland
Manufacturer: Broadway
ProductGroup: Book
Binding: Paperback

Low Cholesterol | Special Diet | Cooking, Food & Wine | Subjects | Books

General | Nutrition | Health, Mind & Body | Subjects | Books
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The Leptin Boost Diet: Unleash Your Fat-Controlling Hormones for Maximum Weight Loss

ASIN: 0767920538
Release Date: 2006-12-26

Book Description

No more counting carbs, calories, or fat grams! This revolutionary diet plan works with your hormones to curb your appetite, boost your metabolism, and take the pounds off for good!

Cutting-edge research shows that losing weight is not about carbs, calories, or even willpower—it’s about a hormone called leptin, and how it functions in your body. Leptin is your body’s natural weight-loss mechanism: it curbs your appetite, jump-starts your metabolism, and when working properly makes you literally fat resistant—you will lose weight effortlessly and efficiently and never gain those pounds back.

If you’re struggling to lose weight, chances are you are “leptin resistant”—your body no longer responds to leptin, making it impossible for you to slim down. The Fat Resistance Diet is the first and only eating plan designed specifically to combat leptin resistance and reprogram your body to start melting away the pounds. Using a breakthrough combination of anti-inflammatory and hormone-balancing foods, the three-phase regimen delivers:

A loss of six to ten pounds in the first two weeks.
A loss of at least two pounds a week thereafter.
Fun, flavorful meals that make sticking with the plan a breeze.
An easy maintenance program that keeps you fat resistant for life.

With over 100 delicious recipes designed for maximum satisfaction and eating pleasure, the Fat Resistance Diet is the only diet you’ll ever need—a brand new way to eat that will transform your body into a lean, fat-fighting machine.

Customer Reviews:

This Works.......2007-09-26

After a lifetime of diets,my search stops here.Well done book which really allows you to change your lifestyle and realize that what you do eat is more important than what you do not eat.This did not start as a weightloss plan,maybe that's why it's so good. I strongly recommend this book.

Easy Read.......2007-09-19

This book is an easy read with a lot of useful information. There are a lot of good points for living a healthier lifestyle and it isn't just about eliminating food.

A real feel better book.......2007-09-11

This book is filled with information on making your body feel better and lose weight . . . An easy read . . . I'm just getting started and already feel better.

hmmm.......2007-08-31

I have read just about every diet/nutrition book out there. This is the first one that actually had some new information that I was not previously aware of. The concept is great, but the diet is so rigid it would be very hard to actually follow the food choices - oh wait, there are no choices! That is right, no substutions at all. It is interesting to read though.

I've lost 16 lbs. so far. It works........2007-08-15

I've lost 16 lbs. so far. If you could get an appointment with a famous Harvard-trained doctor who had a phenomenal record of success in helping anyone lose weight--based on all the latest research. And if it would cost you less than $25--and you would be guarantied to lose weight and stay thin for the rest of your life. Would you take the appointment? If yes, buy this book and follow the advice. I did and you can track my progress below. I eat only the recommended foods and enjoy them very much. And I am so happy not to be starving, or filling my body with "heaven-know's-what's-in-these?" pills, herbal concoctions, or shakes--which, when I stop buying them, I know I'm going to have the same weight problem in 6 months. This is a way of eating that can last you your whole life long. If you are familiar with "SuperFoods", then those same (natural) foods are what you'll be eating in this eating plan...with some very interesting additions. If you don't mind eating healthy foods that have been around since almost the beginning of time--and ignoring every food that was "invented" in the 20th century and that has a catchy name (Tostitos!)--then try this and follow it exactly for one month and watch the weight loss occur. You will never look back. If by chance it doesn't work for you, then it likely means you need to attend to the psychological or physical stressors that hammering your body/life and preventing your body from working as it is designed to. If so, I sincerely recommend looking into EFT as the best way to deal with that. This will be my last post, until I hit my weight loss goal of 30 lbs. which should come in early December, I'm guessing. The comments I've posted since I began eating this way are below.

40 days 16 lbs lost. This is effortless. I am never hungry because I eat whenever I feel like it.

30 days 13 lbs. lost...this has included two vacations where I weathered lots of meals where I was forced to make hard food choices that would have crushed me with any other way of eating. With this method of eating I had no problems at all. In fact, I lost 3 lbs. on my last vacation. This is the real deal--finally a way of eating that focuses on good foods that requires zero calorie counting--and does what it is supposed to do--lose weight--even for a 50 something person with a slow metabolism.

15 days 8 lbs. lost

14 days in and I've lost 7 lbs. and my body is clearly in weight loss mode. I still love the food choices. I would have lost more, I think, but I spent 5 days at a resort that had an incredible desert buffet and I couldn't help myself from tasting. I otherwise ate the foods recommended at the resort and didn't gain any weight! Interestingly, I've stopped eating nearly as much food--stop at one serving at dinner, where I always had two. Also, I crave all the foods that I'm eating and have lost my cravings for any foods (cheese, sweets) that used to be my downfall. Everything that the book says would happen is happening.

6 days into the diet and have lost 4 pounds. I love it because it's a simple list of approved foods. Haven't been hungry and have had more energy...which has turned my normal 4 mile walks (which never helped me lose weight) into 3 miles of jogging a day. I do like to eat greens and vegetables and fruits, so I've had no trouble taking to this way of eating. I like the idea that I will have a way of eating that I can easily sustain without thinking about it. I'll write more as time goes on

The Abs Diet Get Fit Stay Fit Plan: The Exercise Program to Flatten Your Belly, Reshape Your Body, and Give You Abs for Life!

Average customer rating:

The Abs Diet Get Fit Stay Fit
Simply Super
Very educational.
Great for workout techniques.
Quick way to lose weight

The Abs Diet Get Fit Stay Fit Plan: The Exercise Program to Flatten Your Belly, Reshape Your Body, and Give You Abs for Life!
David Zinczenko , and Ted Spiker
Manufacturer: Rodale Books
ProductGroup: Book
Binding: Hardcover

General | Nutrition | Health, Mind & Body | Subjects | Books

General | Exercise & Fitness | Health, Mind & Body | Subjects | Books

Ab Workouts | Exercise & Fitness | Health, Mind & Body | Subjects | Books

General | Health, Mind & Body | Subjects | Books
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The Abs Diet for Women: The Six-Week Plan to Flatten Your Belly and Firm Up Your Body for Life

ASIN: 1594864098
Release Date: 2005-12-13

Book Description

Tens of thousands of Americans have changed their bodies - and their lives - with the help of The Abs Diet, the New York Times bestseller from David Zinczenko, editor-in-chief of Men's Health magazine. Now, to meet the demand for more information about exercise, Zinczenko and coauthor Ted Spiker present readers with dozens of workouts and hundreds of exercises that they can do any time and any place for fabulous body-altering results.The Abs Get Fit, Stay Fit Plan introduces a new workout system - ABS3 - based on simple, highly effective principles: A: Abdominal exercises strengthen your coreB: Big muscle groups increase metabolismS: Speed intervals, not slow cardiovascular exercise, burns fat faster3: 3 days a week is all you need to see results In The Abs Diet Get Fit Stay Fit Plan, workouts are flexible, varied, and quick - you can complete them in less than 20 minutes. Designed to strengthen your core, flatten your gut, and get you in the best shape of your life, this exercise guide demonstrates why David R. Pearson, director of the strength-research laboratory at Ball State University, has called the Abs Diet program "a must for anyone who is serious about building a healthy body."

Customer Reviews:

The Abs Diet Get Fit Stay Fit.......2007-08-05

I would like to review the book, but unfortunately I have not received the book. My order was suppose to be in on the 17th of July. I called customer service, they did try to trace it. Someone called me back and told me the books had been shipped to Pgh. but no one seems to know what has happened to them. I have been charged for the books but have not received any books. Perhaps whoever reads this from the co. can try to trace this order. The order no. is 102-76546986002524. This book is one of three that were ordered on July 5th.

Simply Super.......2007-03-21

David's books hit the target straight on. No fuss, no muss, no fancy this or that. The plan is simple. Eat right and start moving. Change your life and lifestyle forever. Not once did I feel I was deprived of any particular foods. I went from 240 to 222 and am still re-shaping. Lots of new muscle and definition (and I'm 55, imagine that!). I like to do sprint triathlons and this book has helped me improve tremendously. Can't recommend this book and the sister books enough. Get it, read it, do it. You'll love it.

Very educational........2007-02-22

This book was great and it brought to attention how much terrible things are used to mass produce foods today. I know have a better idea of what to avoid and what to eat a lot of. I have noticed a big difference in my life and the way I feel on an everyday basis.

Great for workout techniques........2006-11-04

This book offers a tremendous strengh training circuit routine, full of pictures, anecdotes, and facts.

Quick way to lose weight.......2006-09-24

This book is for anyone who would like a quick enjoyable read that will show them how to lose weight and keep it off with no counting calories, carbs, are eating rabbit food.this book also shows you 245 excellent exercises for your abs and for strength training. The exercises are shown as pictures and are described to easily learn. The diet consists of eating 3 meals and 3 snacks a day with a focus on the 12 power foods:
Almonds (nuts)
Beans
Spinach (Greens)
Dairy (Low fat)
Instant Oatmeal
Eggs
Turkey (lean meats)
Peanut Butter (all natural)
Olive oil
Whole grain breads and cereals
Extra-protein (whey) powder
Raspberries and other berries

I have read 50 other diet and nutrition books and this one contains many of the best principles of the zone, ultrametabolism, Super foods RX, and others in one place. This book gets right down to business and does not go into the detail of most other books about why it works, most people will like that. It is filled with testimonials and before and after pictures of the people that this diet was successful for. I highly recommend this book if you are ready to get serious and get healthy.

Proactive Sales Management: How to Lead, Motivate, and Stay Ahead of the Game

Average customer rating:

Practical and easy to read
soup to nuts, but very rudimentary
Practical Tools With A Mission
A needed concept and training course in sales management
Highly Recommended !

Proactive Sales Management: How to Lead, Motivate, and Stay Ahead of the Game
William Skip Miller
Manufacturer: AMACOM/American Management Association
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

Advertising | Marketing & Sales | Business & Investing | Subjects | Books

Sales Coaching: Making the Great Leap from Sales Manager to Sales Coach
Secrets of Great Sales Management, The: Advanced Strategies for Maximizing Performance
Welcome to Sales Management: The First 90 Days and Beyond. An Operating Guide for New Sales Managers
Proactive Selling: Control the Process-Win the Sale
Fundamentals of Sales Management for the Newly Appointed Sales Manager

ASIN: 0814405452

Book Description

All sales managers work like crazy, but few are true managers. That's because they tend to fall back on the skills that made them great at sales...instead of adopting the new skills that will make them great managers.

This essential book, which speaks their language, will turn them into management pros. It teaches a proven method for managing the sales process as well as the salespeople. Packed with specific, field-tested techniques, PROACTIVE SALES MANAGEMENT shows sales managers how to:

* Regain control of their time * Create a proactive sales culture * Motivate a sales team * Manage to simple yet powerful metrics * Weed out failures quickly * Effectively coach and counsel up and down the sales organization * Measure not to revenue, but to the things that create revenue * Reduce reports to one sheet of paper and 10 minutes a week * Forecast more confidently * Manage the sales organization the way it should be managed.

Customer Reviews:

Practical and easy to read.......2007-03-11

Many sales managers I know are some of the hardest working people on earth. They don't have time to read theory and work over months or years to apply it.

This book gives a good, practical approach which can be used immediately - invaluable to newly promoted sales managers or veterans. It's the type of book which lets you read a chapter at lunch then use the idea that afternoon!

Miller's approach offers insight and forthright advice on the keys to success in managing sales people.

soup to nuts, but very rudimentary.......2007-02-26

Has chapters for the entire Sales Manager life cycle, from vision/culture to interviewing/hiring, to corrective action. Very basic and rudimentary rather than theoretical such as you'd find in sales management course texts. Maybe this is all that's necessary to gain the big picture rather than dealing with various minutia.

Practical Tools With A Mission.......2006-10-08

'ProActive Sales Management' is packed with practical tools for business executives to drive sales organization in a proactive manner. Miller has coherently illustrated how these tools fit together & help sales organizations to achieve the mission of proactively capture business opportunities; more importantly, he also shows managers how to gain better control of their life while achieving business goals.

A needed concept and training course in sales management.......2006-10-01

Proactive Sales Management shows sales managers how to effectively manage their sales force, motivate the sales team, effectively coach and counsel the sales organization, reduce reports to one sheet of paper and 10 minutes a week and forecast more confidently. A must read for any serious manager who is planning to boost sales and performance.

Highly Recommended !.......2005-02-24

This book by William "Skip" Miller, a sales veteran and experienced trainer of sales managers, provides a wealth of information and guidance. Experienced sales managers will find it useful and new sales managers will find it indispensable. Miller covers cultural change, goal setting, recruitment, hiring, firing and more. He pays plenty of attention to day-to-day management, albeit in the context of his "ProActive" sales management program. Use this short, expansive manual as a handbook. For example, when you need to recruit, hire or terminate someone, consult the appropriate chapter. The book is easy to read and full of common sense. We recommend it highly to its target audience: sales managers.

Good Night, Sleep Tight: The Sleep Lady's Gentle Guide to Helping Your Child Go to Sleep , Stay Asleep, And Wake Up Happy

Average customer rating:

Not "Gentle"
A good mix of sleep strategies
not worth it
Not much help for younger babies
It's okay

Good Night, Sleep Tight: The Sleep Lady's Gentle Guide to Helping Your Child Go to Sleep , Stay Asleep, And Wake Up Happy
Kim West , and Joanne Kenen
Manufacturer: CDS Books
ProductGroup: Book
Binding: Paperback

Child Care | Parenting | Parenting & Families | Subjects | Books

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The No-Cry Sleep Solution: Gentle Ways to Help Your Baby Sleep Through the Night
The No-Cry Sleep Solution for Toddlers and Preschoolers: Gentle Ways to Stop Bedtime Battles and Improve Your Childs Sleep (Pantley)
Solve Your Child's Sleep Problems: New, Revised, and Expanded Edition
Healthy Sleep Habits, Happy Child
Sleeping Through the Night, Revised Edition : How Infants, Toddlers, and Their Parents Can Get a Good Night's Sleep

ASIN: 1593153562

Book Description

Getting a young child to go to sleep and stay asleep is one of the most challenging aspects of parenting. Yet many parents resign themselves to enduring years of exhaustion. Practical help is not easy to find, and much of the available advice stresses letting even very young babies "cry it out," an option that is not comfortable for many parents. Kim West, known to her clients as The Sleep Lady®, has developed an alternative and effective approach that is gentler on both parent and child. West emphasizes that sleep is a learned skill and explains how parents can teach children to sleep, even at an early age. She starts with newborns, showing parents how to avoid sleep problems from the beginning. And she has solutions for older babies and children who have developed poor bedtime, nighttime, or nap time habits. The Sleep Lady method—including a gentle, practical, step-by-step program called The Sleep Lady Shuffle—has proven effective for hundreds of families. West has spent more than a decade successfully teaching parents how to help their children sleep soundly and independently through the night. She provides specific, achievable guidelines that work, while also taking into account the values, lifestyles, and parenting styles unique to each family. Most parents who adopt The Sleep Lady Shuffle see dramatic improvements in a few weeks, if not days. Good Night, Sleep Tight contains age-specific chapters from birth through five years old, in which West succinctly outlines what action to take; discusses important developmental changes; provides sample waking, feeding, and napping schedules; advises how to use The Sleep Lady Shuffle; and lays out common problems and solutions. Included throughout are real-life testimonies and anecdotes from parents West has assisted. Good Night, Sleep Tight also discusses co-sleeping, bedtime strategies for twins and siblings, and dealing with nightmares and illnesses. West even offers tips on how to minimize sleep disruption when families travel or experience other breaks in routine. Essential reading for any tired parent, or any expectant parent who wants to avoid the pitfalls of sleeplessness, Good Night, Sleep Tight offers a practical, gentle, easy-to-follow remedy that will work for all families in need of nights of peaceful slumber.

Customer Reviews:

Not "Gentle".......2007-10-10

I was told that this was an alternative to the CIO method but it really isn't. You just stay in the room while they scream instead of leaving. It even suggests you keep a towel handy because your child may get so upset that he/she throws up, but if that happens you are still not supposed to pick them up. I don't consider that "gentle".

A good mix of sleep strategies.......2007-09-21

I first read Babywise, which a friend had given me. We started on a flexible schedule with feedings about every three hours. This was very helpful and a good start, but after reading some negative things about the book, I wanted to read some others. There are so many different theories on sleeping and feeding! I found Good Night, Sleep Tight and really liked it because it seemed to be a good mix of the different theories. There are a few main components that almost every sleep book I've read recommends, including having a bedtime routine, putting the baby down drowsy but awake, and creating a sleep friendly environment. This book begins with those basic components and gives you additional information and resources. I like that it gives some guidance as to what a typical schedule might be like, what you might expect, etc. It's also nice to see that what you're experiencing is very normal and that there are things you can do about it. My son started sleeping through the night at about 3 months. Naps are still a little difficult to settle him down for and I just pulled the book out again to get some advice on making naps a little easier. There is a whole section of suggestions. I don't think this is a cry it out book. She creates a middle ground between letting your baby cry and responding immediately. Although we didn't need to do the "Sleep Lady Shuffle" she suggests, so I can't comment on that. You will drive yourself crazy trying to find the "right" way to do things. Read what you can and do what feels right.

not worth it.......2007-08-25

This is essentially a "cry it out" book, except she recommends staying in the room for the crying part. There is no new information I could find. So utterly not worth it. It seems that this book was written to generate sales for her individual consultation service. If you've read "No Cry Sleep Solution" and "Healthy Sleep Habits, Happy Child" you do not need this book. Just meet the ideas in the middle and realize there will be some uncomfortable nights, then spend your money on something worthwhile.

Not much help for younger babies.......2007-08-24

We bought this book when our daughter was four months old (and had it shipped overnight--we were getting desperate!). It wasn't very helpful, as it turns out. Her advice for babies this age essentially boils down to letting them cry it out, but staying in the room with them. Not particularly helpful, especially since our daughter was more hysterical when we stayed in the room with her than when we left her alone. We ended up doing more of a Ferber approach. No fun for anyone involved, but it worked.

When she was seven months old, we went on a trip, and her sleep schedule got all messed up. We got the book out again, and this time read the chapter on six- to seven-month-olds. This is the age where West introduces her Sleep Lady Shuffle. The idea is that you stay near their crib and "shh-shh-shh" at them, pat their back, whatever. It's a pretty good approach, and it seems to work for our older baby. So if you're looking for advice on how to get your six-month-old to sleep, you'll probably get some good information here. If your baby is three months old, get another book.

It's okay.......2007-08-21

I needed something to tell me how much my baby should be sleeping and to give some direction on how to help that happen. If you want to or need to impose a schedule on your baby, this book is the least dogmatic I've read. It's also okay if what you want is some general baby sleep information.

How to Get Out of Debt, Stay Out of Debt, and Live Prosperously

Average customer rating:

Easy and thoughtful way to clear your debt and free your life
LIVING PROOF
Please read, it will teach you how to help yourself
Get Out of the Red and Into the Black
Only for people in serious debt with no knowledge of finances

How to Get Out of Debt, Stay Out of Debt, and Live Prosperously
Jerrold Mundis
Manufacturer: Bantam
ProductGroup: Book
Binding: Mass Market Paperback

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Earn What You Deserve: How to Stop Underearning & Start Thriving
Pay It Down! : From Debt to Wealth on $10 a Day

ASIN: 0553283960
Release Date: 1990-03-01

Amazon.com

Millions of consumers have become trapped in a spiral of debt, but there is hope. If you wants to free yourself from the shackles of debt, this book is for you--it can help you "get out of debt, stay out of debt, and live prosperously." Jerrold Mundis writes in a friendly, engaging style, urging readers to stop the cycle of spending. Mundis knows what he's talking about--he, too, was once thousands of dollars in debt and didn't know where to turn. Anecdotes from Debtors Anonymous folks, plus multiple examples from the writer's own life and ledgers, make How to Get Out of Debt an encouraging read, not a condescending one. Once you start your program, you may want to periodically reread some chapters for inspiration--and fun.

Book Description

Out of the red...

Do this month's bills pile up before you're paid last month's?

Do you regularly receive past-due notices?

Do you get letters threatening legal action if immediate payment is not made?

Do the total amounts on your revolving charge accounts keep steadily rising?

Into the black...

Whether you are currently in debt or fear you're falling into debt, you are not alone. Forty million Americans--from doctors to secretaries, from executives to the unemployed--face the same problem and live under the same daily stress. Based on the proven techniques of the national Debtors Anonymous program, here is the first complete, step-by-step guide to getting out of debt once and for all. You'll learn:

How to recognize the warning signs of serious debt.

How to negotiate with angry creditors, collection agencies, and the IRS.

How to design a realistic and painless pay-back schedule.

How to identify your spending "blind spots."

How to cope with the anxiety and daily pressures of owing money.

Plus the three cardinal rules for staying out of debt forever and much more!

This book is neither sponsored nor endorsed by Debtors Anonymous. A recovered debtor, the author is intimately familiar with the Debtors Anonymous program.

Customer Reviews:

Easy and thoughtful way to clear your debt and free your life.......2007-09-29

What I liked best about this book is that it's real. It doesn't sugar-coat the frustration and even embarrasment that you can feel when you find yourself 30,000 or more in debt. But it doesn't simply rub your hand and tell you to "manifest" prosperity either. Frankly, putting too much energy into the law of attraction is likely how we get ourselves into all this debt - trying to be like "everyone" else.

I digress.

The book puts out some straightforward steps for you to follow. Follow them and you'll eventually get out of debt. Not tomorrow. And without having to pay some userer for "debt consolidation counseling" either. But it's work.

I liken it to losing weight - you have to change you're whole mindset and make small, positive changes every day in order to acheive your goal. The same principles apply here. Make changes every day. Don't debt any more and follow the plan. No magic bullet - but haven't you realized they don't work anyway?

LIVING PROOF.......2007-09-01

Just 6 years ago (2001), I found myself under crushing student loan and credit card debt. You would be blown away by how much debt I'd amassed. I'd lost my job and the creditors were calling. My life quickly fell apart. I was depressed, anxious and mentally paralyzed, not knowing how to take back control. Creditors were calling every five minutes it seemed, yelling at me, threatening me. I was broke, and broken-hearted at where things were in my life. I even had to move back in with my parents which was humiliating. I read a lot of books on finances and two of them made all the difference in the world, "How to Get Out of Debt, Stay Out of Debt and Live Prosperously," and "Rich Dad Poor Dad." "Rich Dad" was about concepts and changing the paradigm of how I looked at money. "How to Get Out of Debt" was very, very specific with HOW to get out of debt and GET RICH SLOWLY. Reading "How to Get Out of Debt" was like my first day of sobriety. I had no idea that I even had this debting habit, as dumb as that may sound. I was reading the book, going "wow--that's me!" I applied the BACK TO BLACK principles, day by day, month by month, year by year. And now, 6 years later, I celebrate my first full year of ownership in my first home--which seemed an impossible dream just two years ago. I own my car outright. I have zero credit card debt. And my overall student loan debt has been reduced by at least 40%. I pay cash that I've saved for things that I need. I PAY MYSELF FIRST! (this is a key principle in both books). And believe it or not, I haven't had a credit card in about 10 years now--I use a Visa checkcard. Without a credit card I've traveled to Europe, Mexico and Central America, rented cars, and paid for emergencies. And I don't live impoverished. I just live within my means, and pay cash with money saved. It's a complete myth that you need a credit card to survive. This book helped me to understand that. It was also very specific as to what happens if a creditor takes you to court or ruins your credit, which are probably the two biggest threats they have over you. Knowledge made all those things less scary. Ultimately, I would say this book is about how to replace unhealthy money habits with healthier ones. If this book cost $1,000, it would still be worth it. At $10, it's a blessing.

Please read, it will teach you how to help yourself.......2007-07-17

If you are like me and you are trying to pay your bils and debts in a responsible and timely manner..this book is for you. I have read some of the other " financial authors" out there and I always felt lost and that there advice was just out of my needs..this book was right on. After I followed the spending plan record ( Wow, do you honestly want to know what you are spending, this will open your eyes) and wrote all my debts down in black and white, I feel that I can tackle all my money issues in a clear and concise manner.
After following this plan, I am now ready to move on to retirement planning, college savings, etc. If you are trying to get through today so you can get to tomorrow, this financial guide is for you.

Get Out of the Red and Into the Black.......2007-07-03

Plain and simple, How to Get Out of Debt, Stay Out of Debt & Live Prosperously is one of the best contributions to the personal finance realm. Why do I say that? Because, in no uncertain terms, it addresses circumstances that most people in our society find themselves - deep in debt, digging deeper, and dealing, in silent desperation, with the repercussions.

In an era where consumers often finance their lifestyles with credit cards, use their homes like ATM machines, and, ultimately, make consumer credit counseling a booming business, Jerrold Mundis explains how our emotions and habitual thinking have put, and kept, many of us on the path to financial ruin.

The genius of this book, however, is its backbone: the principles of Debtors Anonymous. Though we may hate to think of it, habits of a lifetime do take work to change, ignoring does Madison Avenue take emotional strength, and dealing with the issues debt often engenders can be really tough. But, this book offers hope, and support, to those who heed its message.

Bottom line: no matter where how deep in debt you are, there is a way out if you keep your head and keep moving forward. And, Mundis can help you do it, if you follow his three cardinal rules: 1) don't debt one day at a time, 2) Keep a spending record scrupulously, and 3) adhere closely to your spending plan.

All in all, How to Get Out of Debt, Stay Out of Debt & live Prosperously can be one of the best additions to your financial library, whether you are in drowning in debt or not.

Only for people in serious debt with no knowledge of finances.......2007-06-21

For my situation, this book was too rudimentary. I was looking for something that would give me startegies on how to payoff debt quicker. This book is not really about ways to payoff debt. It is more about learning how to spend less and seemed to be more of an advertisement for Debtors Anonymous. Things like "Try to go one day without using your credit card"... not for me. If you're in really bad shape and spend and spend without any way to stop then seek professional help, don't rely on this book. If you're like me and just looking for ways to reduce your outstanding debt quicker, look elsewhere, this is not the book for you.

The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things

Average customer rating:

As significant today as it was when first published
This Is a Great Resource!
Make Sure That Everything You Do Points To Success !
Powerful Organizational Focus
Alignment is Key Essential Usually Overlooked

The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things
George Labovitz , and Victor Rosansky
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471177903

Book Description

Misaligned companies, like cars out of alignment, can develop serious problems if not corrected quickly. They are hard to steer and don't respond well to changes in direction. This groundbreaking book shows you how to get -and keep -all the vital elements of your organization aligned and headed in the same direction at the same time.

Managers must now keep their people centered in the midst of change, deemphasize hierarchy, and distribute leadership by distributing authority, information, knowledge, and customer data throughout their organization. Alignment is a response to the new business reality where customer requirements are in flux, where competitive forces are turbulent, and where the bond of loyalty between an organization and its people has been weakened. The old linear approach to management has given way to one of simultaneity -to alignment.

As pioneers of the alignment concept, the authors have developed this unique approach based on their work with leading companies throughout the world. The Power of Alignment is packed with war stories and the firsthand perspectives of industry leaders. You'll learn how world-class organizations, including Federal Express, the Jet Propulsion Laboratory, Columbia/HCA Healthcare, Citizens Utilities, AirTouch, and UNUM achieved extraordinary business results. Now, through the authors' expertise, you'll see how alignment can work for your organization.

In essence, alignment links the five key elements of an organization -people, process, customers, business strategies, and, of course, leadership -to obtain breakthrough results, chief among them, sustained growth and profit, loyal customers, and a high-performing work force. The Power of Alignment:
* Offers a clear framework for aligning and linking the crucial elements that build and sustain a company's success
* Provides self-assessment tools as well as benchmarking measures for evaluating an organization's critical competencies
* Enables managers to create a work force where each employee can relate his or her activities to the goals and strategic objectives of the company
* Helps a company determine when and where it is out of alignment, and gives descriptions of such common company pathologies as "The Phantom Limb Syndrome," "Strategy Interruptus," and "Dead Man Walking"
* Prescribes specific steps for getting an organization back on track toward a single, shared vision of its goals

Essential reading for all managers and executives, The Power of Alignment offers a new way to reestablish focus and sustained energy, and is a dynamic approach for staying balanced and achieving extraordinary levels of performance.

"This book is savvy, detailed, timely, and clearly written. I highly recommend it for any leader facing the challenges posed by global business today." - Dana Mead Chairman and CEO, Tenneco Former Chairman National Association of Manufacturers

"It's not only the stars that have to be in alignment to reach your destination, it's all the internal processes, rewards, and drivers. Read The Power of Alignment, and while you may not unlock the secrets of the universe, you will overcome the barriers to corporate success." - William L. Boyan President and COO John Hancock Mutual Life Insurance Company.

"This important book goes beyond TQM and reengineering by creating a new approach called Alignment. The authors show that great companies manage to link strategy and people and integrate customer needs with continuous improvement processes." - Peter Augustsson President and Group Chief Executive AB SKF.

"The Power of Alignment gets to the heart of a critical element of organizational leadership, namely focus. Every leader who reads it will undoubtedly do some serious soul-searching about the consistency of corporate vision, goals, management systems, and incentive mechanisms." - Louis E. Lataif Dean Boston University School of Management.

Customer Reviews:

As significant today as it was when first published.......2007-08-26

After reviewing several books on Strategic Execution, I was continuously left with the feeling that the authors had ommitted a key ingredient. This book has convinced me that that key ingredient was "Alignment".
This book was published 10 years ago (OK, I am embarrassed that I have only just got around to reading it) but it is as significant today as it was when it was first published. Probably more so considering the rapid state of change that most companies are faced with today.
It is a simple read, and the concepts are easy to follow. What I enjoyed most about the book is that the suggestions are practical and you can take them and implement them immediately within an organization.
I noticed that one of the readers who has reviewed the book said that the book was required reading for his MBA course. 10 years on, I still think it should be required reading for any business executive.

This Is a Great Resource!.......2007-07-10

I'm always looking for visual ways of understanding critical elements of strategy. The Power of Alignment offers a very helpful way of thinking about four important ingredients in keeping the main thing, the main thing. Vertical alignment, the relationship between your strategy and the people on your team, "energizes...provides direction, and offers opportunity for involvement." Horizontal alignment refers to the connection between your processes and customers. Taken together the two measures provide some great insight into the development of genuine alignment.

One of the most interesting elements of the book is a 16 question diagnostic tool that is designed to provide a graphic view of your organization's alignment. Very helpful!

Make Sure That Everything You Do Points To Success !.......2006-05-03

Great book! The basic premise is that once a business has a raison d'etre, or a 'main thing', that profits are maximized by the alignment of four key business areas: Strategy, Processes, People, and Customers. Built on this premise are actionalbe ways to build a self-aligning organization. I got the sense of discovering truth while I read this book. Leadership isn't really about power, it is about responsibility. This book shows a manager at any level how to align his area to the overall strategy of the company and to the end products of the company. It shows how processes should be designed and what factors should be used to reward, recognize and evaluate employees. Great food for thought and realistic to implement.

Five Stars

Powerful Organizational Focus.......2003-05-28

Quite simply, this book was one of the best business management and leadership books I have ever read. It was well-written and expertly balanced management and leadership concepts with real-world examples of effectively aligned organizations, such as Federal Express and Southwest Airlines. This book should be read and discussed by leaders and managers at all levels, especially by mid- to senior-level executives.

In brief, alignment deals with the relationships among the people, processes, strategy, and customers of an organization relative to that organization's purpose, or what the authors called "the main thing." Alignment is both a noun, a state of being, and a verb, a set of actions. Vertical alignment connects organizational strategy with the people responsible for transforming that strategy into meaningful work. Horizontal alignment deals with understanding your customers' wants and then creating processes to deliver what your customers want, when and how they want it. Effective leadership nurtures the organizational culture that is built around and upon "the main thing," and it is this culture and leadership combination that drives and sustains self-aligning organizations in turbulent times.

The authors' analogy of landing a plane helped me to visualize the dynamics involved with organizational alignment. To land a plane, a pilot must adjust and react to multiple simultaneous factors and conditions (i.e. air speed, altitude, angle of approach, wind speed and direction, etc.) and then understand how a change in one will affect the others. Likewise, to align an organization, a leader must adjust and react to feedback about his people, processes, strategy, and customers, and then understand how a change in one will affect the others.

The authors clearly and thoroughly explained the alignment factors and conditions throughout the book. They followed their explanations with incisive questions for readers to ask about themselves and their organizations to assess their degree of alignment. Those questions were definitely a highlight of the book for they really helped to stimulate my thinking and should help inspire organizational progress to alignment. Another highlight was the appendices that contained examples of actual tools and products used and created by some of the aligned organizations studied by the authors.

The inside back cover jacket sums up why I give the book my highest recommendation: "Essential reading for all managers and executives, "The Power of Alignment" offers a new way to reestablish focus and sustained energy, and is a dynamic approach for staying balanced and achieving extraordinary levels of performance."

Alignment is Key Essential Usually Overlooked.......2001-07-13

I found this book easy reading, concise, and presented it's basic premise well with specific examples and good suggestions for creation and implementation.

Working as a Director in Managed Care for several pharmaceutical companies, it creates a focus for any organization and a roadmap for the future(physician, health plan, pharmaceutical company) to avoid many of the mistakes and pitfalls that have already been experienced in an attempt to align with the ever changing healthcare landscape.

For those who do account management, it provides a construct and roadmap to use to optimize alignment with internal customers and maximize resources to create value and return with the external customers (....and their customers.) As the authors point, alignment is a continuing process, not a single event in time. Many companies become quickly aligned with the past, and misaligned with the present & future, and can not sustain the competitive edge because they forget this basic premise that the authors reinforce.

The concepts are basic and fundamental, but usually overlooked and forgotten in the day to day business of rapidly growing companies and changing environments.

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